Fordele: Food
Ulemper: Shouldn’t be delayed
Lost Checked In Baggage
Ulemper: One checked in baggage with valuable content is not found at all. Connection flight was missed because of this. 5 hours additional time wasted.
Jet Airways need to improve the staffing to help passengers.
Ulemper: Worst landing. Looks like pilot we in too much hurry.
Very inconsiderate Jet Airways ground staff at Vadodara and Mumbai
Ulemper: We had three kg extra in the hand bag . We paid the required extra baggage charges for the same. The checkin person at the Vadodara airport counter was very very inconsiderate and forced us to check in this hand bag in spite of knowing that the flight from Vadodara to Mumbai was delayed by two hours and that there would be very little time left to retrieve the hand bag and checkin with Lufthansa to continue our onward journey to USA. Arriving at Mumbai , it took one and half hours to get the hand bag on the belt after arriving at Mumbai and as was expected, we missed the Lufthansa flight! This Vadodara check in counter person had reportedly forced a few other travelers to check in their hand luggage and as a result all of them also reportedly missed their onward international flights. Just because of this adamant person, we were put in to extreme hardship and had to wait for 24 hours to get another flight to USA. The ground staff at the Mumbai airport was not at all cooperative in getting our off loaded checked-in baggage and they took 10 hours to retrieve our four checked in suit cases from the restricted baggage area. Jet Airways didn’t provide us any hotel accommodation in spite of requesting and we had to arrange for one on our own after standing at the Jet Airways International counter for 11 hours to get our suitcases!! Jet Airways must look into this problem and see that no traveler is inconvenienced due to totally unprofessional and inconsiderate ground staff both at Vadodara and Mumbai airports.
Fordele: Friendly staff
Fordele: In flight service
Ulemper: Seats, decor and cleanliness
Jet Airways to Delhi from Chennai experience
Fordele: Food, quick check in
Ulemper: Security that wraps a sticker around your luggage locks which cannot be easily removed. Senseless process. Boarding is chaotic and not organized. Passengers open and take their luggage from upper storage while plane is air borne and leave the luggage compartment open which can cause injury to others. Passengers still taking their seats while plane is taxiing. Don't understand how Jet allows this unsafe practice. Passengers take off their seat belts as soon as the plane lands. Every passenger is in a hurry to deplane and have no consideration for other passengers who are seated ahead to deplane first.... Ridiculous mannerisms and this ain't an airline issue
Ulemper: Too high charges for extra baggage 15 kg Rs 8500/-
If I had bough extra ticket it would be cheaper which is around 5k
Statistically does not make sense
Was not transparent when bought ticket in US
Two different sets of rules
POOR experience
Ulemper: Purchasing the agent, There are clear rules by the airlines that if paid in dollars then a certain weight is allowed in the luggage. I paid in dollars, the agent under the hood purchased the ticked in Rupees, therefore i did not get the higher weight limit.
Horrible agent and horrible service!
Fordele: The flight from Delhi was late for 1.5 hours, as a result of which I missed the connecting flight to Guwahati from Kolkata. I lost one day.
Fordele: Great service, check-in baggage plus cabin baggage speed up to 15 Kgs + 7 Kgs. Food and drinks served in the duration of the flight.
Service with a smile and to top it off, the aircraft took off and landed on time. The average American traveller will be onward with this sort of air travel.
Jet airways American counterparts can also learn a thing or two about how to operate an airline and not just froth in the mouth thinking about $$.
Tightest and smelliest plane you will ever be on
Fordele: The staff was courteous and helpful
Ulemper: This is by far the tightest plane I have ever been on. If you were not making an effort to sit perfectly up straight you were hitting your knees. Beyond that the food and people who take this ride will be the strongest smelling of any you will ever be on. Bring a face mask and a good smelling something to breathe through or you will feel sick to your stomach. Good luck flying this horrible airline. I feel terrible for the people who have to crew these flights.
Very good value
Fordele: Narrow seats and not much legroom (but I am tall), but well priced, food and luggage included in fare, on time. All in all a good experience for good price.
Fordele: Very new and comfortable Aircraft.
Good and healthy breakfast.
Good and Efficient service by courteous staff.
Ulemper: Terrible restrooms in PNQ.
Slight amused to walk to the aircraft in the rain with hand baggage, bus service from the Gate to the Aircraft will be really good.
Very long wait for Baggage in BLR (30-40 mins) for a local flight.
Fordele: Mad
Ulemper: Bør ikke forsinkes
Mistede min ind-checkede bagage.
Ulemper: En ind-checket taske med værdifuldt indhold er ikke fundet overhovedet. Vi missede forbindelsesflyet af denne grund. 5 Timer ekstra tid spildt.
Jet Airways har brug for at forbedre at personalet skal hjælpe passagererne.
Ulemper: Værste landing. Det ser ud til, at vi i alt for meget fart pilot.
Fordele: Venligt personale
Fordele: I fly service
Ulemper: Pladser, indretning og renlighed
Ulemper: For høje gebyrer for ekstra bagage 15 kg Rs 8500/-
Hvis jeg havde en hoste ekstra billet, ville det være billigere, som er omkring 5k
Statistisk ikke giver mening
Var ikke gennemsigtig, når købt billet i USA
To forskellige sæt regler
Dårlig oplevelse
Ulemper: Ved at købe agenten er Der klare regler fra flyselskabernes side om, at hvis den betales i dollars, så er en vis vægt tilladt i bagagen. Jeg betalte i dollars, agenten under motorhjelmen købte det krydset i Rupee, derfor fik jeg ikke den højere vægtgrænse.
Forfærdelig agent og forfærdelig service!
Fordele: Flyet fra Delhi var sent i 1,5 timer, hvilket resulterede i at jeg gik glip af tilslutningsflyet til Guwahati fra Kolkata. Jeg mistede en dag.
Fordele: Fantastisk service, check-in bagage samt håndbagage hastigheder på op til 15 Kgs + 7 Kgs. Mad og drikkevarer, der serveres under flyrejsen.
Service med et smil og for at top det ud, flyet tog af og landede til tiden. Den gennemsnitlige amerikanske rejsende fortsætter med denne form for flyrejser.
Jetfly Amerikanske modparter kan også lære noget eller to om, hvordan man driver et flyselskab og ikke bare frøen i munden tænker på $$.
Det tætteste og smelliste plan, du nogensinde vil være på
Fordele: Personalet var høfligt og hjælpsomt
Ulemper: Det er langt det tætteste fly, jeg nogensinde har været på. Hvis du ikke gjorde en indsats for at sidde perfekt op lige, du ramte dine knæ. Derudover vil maden og de mennesker, der tager denne tur, være den stærkeste lugtende af enhver, du nogensinde vil være på. Medbring en ansigtsmaske og en god lugtende noget at ånde igennem, eller du vil føle dig syg i maven. Held og lykke med at flyve dette forfærdelige flyselskab. Jeg føler mig forfærdelig over for de mennesker, der skal besætte disse fly.
Fordele: Meget nyt og komfortabelt fly.
God og sund morgenmad.
God og effektiv service af høfligt personale.
Ulemper: Forfærdelige værelser i PNQ.
En smule morsomt at gå til flyet i regnen med håndbagage, busservice fra porten til flyet vil være rigtig god.
Meget lang ventetid på bagage i BLR (30-40 min.) for en lokal afgang.