Anmelselser
Samlet vurdering
7,3
God
Baseret på 205 anmeldelser
Samlet
7,5
Boarding
7,6
Komfort
7,4
Besætning
7,9
Underholdning
6,8
Mad
7,1
Information om Kulula
| IATA-kode | MN |
|---|---|
| Flyruter | 14 |
| Populær rute | Cape Town Intl til Johannesburg OR Tambo |
| Lufthavne | 6 |
| Populær lufthavn | Johannesburg OR Tambo |
Seneste anmeldelser
- Alle anmeldelser
- Positive
- Neutrale
- Negative
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8,0
Ulemper: When buying my ticket departure time was 19h25. When getting to the airport departure time on display was 19h35. No indication of delay. So why the difference in times?
anmeldelse fra
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9,0
Fordele: Excellent assistance
Ulemper: Nothing
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4,0
Ulemper: No window at seat row 11, no warning about this at check-in
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2,0
Ulemper: My ticket was cancelled because Kiwi did not pay the airline. It cost me tons of extra money, and seriously delayed my trip!
anmeldelse fra
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3,0
Fordele: Crew was terrible. Only 2 beverage services in 10 hour flight, and 2 in 8 hr flight. Crew did not respond to call button. Seats smaller than previous flights.
Ulemper: Iberia messed up my flight from Windhoek to Johannesburg so I could not check in ahead of time or at airport. Stood at British Airways/Iberia desk for 2 hrs until my gate was closing. So I was told only way to get on plane was to purchase another ticket, and then contact Iberia for a refund.
anmeldelse fra
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6,0
Checking in
Fordele: The airport staff went to great length to try and assist me but couldn't due to things not in their control.
Ulemper: Checking in was a huge hassle as they checked by bags in all the way to Dublin but could only give me a boarding pass for one flight.
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8,0
Fordele: Comfortable plane, excellent feedback from pilots regarding route, changes in altitude etc We had to drop a couple of 1000m to avoid bad turbulence. We were kept in the loop reg what was going on
Ulemper: Budget travel - so no food, entertainment or the like
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2,6
Ulemper: Flight was 1h 20 min late and everyone in the George area immediately commented that this was entirely normal. Thank goodness I did not have urgent meetings to go to as I would have had to reschedule or miss them altogether.
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10,0
Fordele: Hospitality
Ulemper: All is awesome
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6,0
Fordele: Cost and quickness.
Ulemper: Tiny cramped plane.
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4,5
Fordele: Cost, speed of boarding and un-boarding.
Ulemper: No baggage on arrival and no warning from the pilot who would of known since no one on the flight got their luggage because they were never loaded.
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10,0
Fordele: The frenlynes
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3,6
Ulemper: Delayed with no communication from the airline
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8,0
Straight forward and predictable flight
Fordele: Attendants are professional in their approach. Flight is typically not on time at arrival (origin) but the Kulula teams are usually able to turn the plane around and be flying back in time to meet their take off times.
anmeldelse fra
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8,3
Back in ZA
Fordele: Hot meal a pleasant surprise.
Ulemper: One hour delay. One piece of baggage lost, which arrived the next day.
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4,0
Baggage stolen again
Fordele: Relatively quick boarding procedures
Ulemper: My bag was clearly tampered with as is now the norm when flying domestically in South Africa.
anmeldelse fra
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8,3
Bad legspace, good overall
Ulemper: Limited legspace. I'm tall. Flysafair is better in that regard. They no longer take cash for payment, which could be a pain for some people.
anmeldelse fra
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6,3
Fordele: Quick boarding
Ulemper: Crying babies
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9,6
Fordele: The staff were fantastic, as usual.
Ulemper: no complaints
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7,3
Fordele: Lots of leg room
Ulemper: No complementary food
anmeldelse fra
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2,3
Delayed at our expense
Fordele: Color green is nice.
Ulemper: Flight delayed multiple times. Nothing complemtry even with long delays. Forced to pay for water. Online extra bag purchase was not working. After calling in, their system was also down. Forced me to pay extra price at the airport.
anmeldelse fra
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5,3
Same old
Fordele: The way to do any flight is to close your eyes and dream of better days. I did just that. I was left alone. That’s all I need.
Ulemper: Kulula flights have a tendency to run late as the day goes on. And being barked at by ground staff whilst waiting to board is getting too common with Kulula. There’s a way to do things professionally so we don’t feel like we’re cattle being crammed into a pen. The boarding process was cumbersome. Waiting 15 min on an air bridge is not the norm.
anmeldelse fra
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6,6
Comfortable flight on time
Fordele: Boarded on time and for a very full flight without a hitch
Ulemper: No complaints
anmeldelse fra
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2,6
Late, missed connection and Very POOR customer servive
Ulemper: Missed connection by 3 min due to not booking bags through as they do not have an agreement with SAA. Absolutly no sympathy for $400USD rebooking of flights!
anmeldelse fra
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8,4
Great value
Fordele: Crew was very nice. Boarding/unloading was efficient with both front and rear doors being used, though had to use stairs.
Ulemper: I couldn't get miles on my American Airlines program, even though they're a partner airline.
anmeldelse fra
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4,0
Fordele: Caring and courteous crew.
Ulemper: Crampped more than 90mins late -- made me miss the last train and cost me a large taxi fare to get home! Terribly disappointing experience. The morning flight to East London was also over an hour late because (according to the Captain) the aircraft was late in coming out of its weekly service! Hope never having to resort to Kulula ever again!
anmeldelse fra
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3,6
No proper communication.
Fordele: Once the boarding started, it was efficient, and the crew were friendly.
Ulemper: The flight was delayed twice, and there was a lack of timeous communication around these delays making the process rather inconvenient. The airconditioner aboard wasn't working which made the environment extremely unpleasant.
anmeldelse fra
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8,0
On time
Fordele: Almost only flight of the day on time.
anmeldelse fra
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8,0
On time two flights in a row
Fordele: They can actually be on time. The best way of winning me over. Do as you say.
anmeldelse fra
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5,0
Fordele: Friendly helpful staff
Ulemper: Being delayed by 5 hours with a baby is not my idea of fun...
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2,0
Ulemper: Always delayed. Again 2 hours. No communication from Kulula
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2,0
Ulemper: Pathetic. 2 hour delay
anmeldelse fra
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8,0
Fordele: Made a plan to have a BA plane ready iso of us having to be delayed. Well done
Ulemper: Why not have the ladders ready when we arrive from Cape Town?
anmeldelse fra
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7,3
Always late
Ulemper: Late as usual albeit due to weather conditions!
anmeldelse fra
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2,0
Bad experiment not BA standerch
Ulemper: They give my seats to other passengers and the move me and my girlfriend to different plac, although I have been charged for the seats.
anmeldelse fra
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8,0
Food
Ulemper: Except for nuts and regular drinks no food was available that was complimentary.
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7,6
Fordele: Drink Service and lunch
Ulemper: No air!
anmeldelse fra
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2,6
Ulemper: It was pathetic. Our flight was delayed and we had a connecting flight in Jhb. We were promised we will get priority disembarkment and there will be someone to escourt us through customs. We flight was supposed to land at 6 30 and we had to have boarded our next flight by 7:05pm. To my horrow we landed in Jhb at 7 10. Only got off the plane at 7:15 because the stairs took forever to come. There was no priority disembarkment and there was nobody waiting to escort us through customs and passport control. It was a complete nightmare having to jump queues and running to catch the next flight. Will never fly kulula again .
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4,0
Ulemper: Flight was extremely late. Food was pretty mediocre.
anmeldelse fra
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3,6
Ulemper: Delayed as usual. 1 week. 3 flights. 3 delayed!
anmeldelse fra
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3,6
delayed as usual
Ulemper: knew 24 hours in advance and still no resolve
anmeldelse fra
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6,3
Fordele: Boarding and disembarking the plane using both front and rear doors was fast and efficient. Luggage was retrieved quickly.
anmeldelse fra
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10,0
Fordele: excellent service
Ulemper: nothing
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2,0
Fordele: nothing
Ulemper: nothing
anmeldelse fra
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3,3
Fordele: nothing
Ulemper: nothing
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6,0
Fordele: Short and sweet
Ulemper: Too short of a flight.
anmeldelse fra
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10,0
Great short ride to Durban
Fordele: With a little tail wind, this flight can be as short as 1.5 hours! Crew was positive and quick with great service. Baggage collected within 20 minutes of landing.
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8,0
Flight on time
Fordele: On time. At long last
anmeldelse fra
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2,0
Kulula lies
Fordele: Flight itself was not bad
Ulemper: The lead up was poor. Lies were told about delays. Should have departed at 14h35 and eventually only left at 17h24. Due to technical issues and not systems as originally stated. Really!
anmeldelse fra
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10,0
kulula is for us!
Fordele: E very thing, the Super friendly cabin crew,the outstanding friendliness of our wheel chair attendants, the friendly reception at check-in
Ulemper: Zero,
anmeldelse fra
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7,6
Ulemper: Shuttle to plane stood stationary for 15mins.
anmeldelse fra
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10,0
Fordele: Easy check in
anmeldelse fra
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2,0
Bad communication and even worse customer service
Ulemper: I checked in for a flight and chose my seat, which was no issue until i got to the gate. I was summarily moved 11 rows back without any explanation. normally not an issue, but when i had 1c and wanted needed to get out quickly, you can see the issue. neither the ground staff nor crew were interested in the issues and gave no reason for the move
anmeldelse fra
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6,0
Ulemper: Very sticky, hot inside. Why are SAA passengers flying on Kulula? Baggage collection at carousel was for a SAA flight and a Kulula flight.
anmeldelse fra
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2,0
Ulemper: we did not take this flight due to massive wildfires in Port Elizabeth and the surrounding areas (with 5+ people dead)
anmeldelse fra
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2,0
Ulemper: Because we missed the flight from Johannesburg to port Elizabeth BA cancelled our flight to Durban and we did not find out until we arrived at the airport. We had to book new tickets at the going rate to get on the same flight. BA also told us our other 3 flights had also been canceled. Fortunately Emirates was able to fix those 3 later
anmeldelse fra
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8,0
Ulemper: The delay
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4,0
Bagage
Ulemper: Tampering with my luggage. Bag was opened and lost Deoderant and Contact lenses.
anmeldelse fra
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2,0
DID NOT FLY KALULA FLEW BA
Fordele: N/A
Ulemper: N/A
anmeldelse fra
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10,0
Virgin Atlantic flight was the best
Fordele: The flight crew were very helpful and insightful. The customer service and willingness to help were incomparable.
anmeldelse fra
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9,0
Fordele: Excellent assistance
Ulemper: Nothing
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10,0
Fordele: Hospitality
Ulemper: All is awesome
anmeldelse fra
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10,0
Fordele: The frenlynes
anmeldelse fra
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9,6
Fordele: The staff were fantastic, as usual.
Ulemper: no complaints
anmeldelse fra
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10,0
Fordele: excellent service
Ulemper: nothing
anmeldelse fra
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10,0
Great short ride to Durban
Fordele: With a little tail wind, this flight can be as short as 1.5 hours! Crew was positive and quick with great service. Baggage collected within 20 minutes of landing.
anmeldelse fra
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10,0
kulula is for us!
Fordele: E very thing, the Super friendly cabin crew,the outstanding friendliness of our wheel chair attendants, the friendly reception at check-in
Ulemper: Zero,
anmeldelse fra
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10,0
Fordele: Easy check in
anmeldelse fra
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10,0
Virgin Atlantic flight was the best
Fordele: The flight crew were very helpful and insightful. The customer service and willingness to help were incomparable.
anmeldelse fra
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8,0
Ulemper: When buying my ticket departure time was 19h25. When getting to the airport departure time on display was 19h35. No indication of delay. So why the difference in times?
anmeldelse fra
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8,0
Fordele: Comfortable plane, excellent feedback from pilots regarding route, changes in altitude etc We had to drop a couple of 1000m to avoid bad turbulence. We were kept in the loop reg what was going on
Ulemper: Budget travel - so no food, entertainment or the like
anmeldelse fra
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8,0
Straight forward and predictable flight
Fordele: Attendants are professional in their approach. Flight is typically not on time at arrival (origin) but the Kulula teams are usually able to turn the plane around and be flying back in time to meet their take off times.
anmeldelse fra
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8,3
Back in ZA
Fordele: Hot meal a pleasant surprise.
Ulemper: One hour delay. One piece of baggage lost, which arrived the next day.
anmeldelse fra
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8,3
Bad legspace, good overall
Ulemper: Limited legspace. I'm tall. Flysafair is better in that regard. They no longer take cash for payment, which could be a pain for some people.
anmeldelse fra
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7,3
Fordele: Lots of leg room
Ulemper: No complementary food
anmeldelse fra
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6,6
Comfortable flight on time
Fordele: Boarded on time and for a very full flight without a hitch
Ulemper: No complaints
anmeldelse fra
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8,4
Great value
Fordele: Crew was very nice. Boarding/unloading was efficient with both front and rear doors being used, though had to use stairs.
Ulemper: I couldn't get miles on my American Airlines program, even though they're a partner airline.
anmeldelse fra
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8,0
On time
Fordele: Almost only flight of the day on time.
anmeldelse fra
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8,0
On time two flights in a row
Fordele: They can actually be on time. The best way of winning me over. Do as you say.
anmeldelse fra
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8,0
Fordele: Made a plan to have a BA plane ready iso of us having to be delayed. Well done
Ulemper: Why not have the ladders ready when we arrive from Cape Town?
anmeldelse fra
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7,3
Always late
Ulemper: Late as usual albeit due to weather conditions!
anmeldelse fra
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8,0
Food
Ulemper: Except for nuts and regular drinks no food was available that was complimentary.
anmeldelse fra
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7,6
Fordele: Drink Service and lunch
Ulemper: No air!
anmeldelse fra
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8,0
Flight on time
Fordele: On time. At long last
anmeldelse fra
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7,6
Ulemper: Shuttle to plane stood stationary for 15mins.
anmeldelse fra
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8,0
Ulemper: The delay
anmeldelse fra
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4,0
Ulemper: No window at seat row 11, no warning about this at check-in
anmeldelse fra
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2,0
Ulemper: My ticket was cancelled because Kiwi did not pay the airline. It cost me tons of extra money, and seriously delayed my trip!
anmeldelse fra
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3,0
Fordele: Crew was terrible. Only 2 beverage services in 10 hour flight, and 2 in 8 hr flight. Crew did not respond to call button. Seats smaller than previous flights.
Ulemper: Iberia messed up my flight from Windhoek to Johannesburg so I could not check in ahead of time or at airport. Stood at British Airways/Iberia desk for 2 hrs until my gate was closing. So I was told only way to get on plane was to purchase another ticket, and then contact Iberia for a refund.
anmeldelse fra
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6,0
Checking in
Fordele: The airport staff went to great length to try and assist me but couldn't due to things not in their control.
Ulemper: Checking in was a huge hassle as they checked by bags in all the way to Dublin but could only give me a boarding pass for one flight.
anmeldelse fra
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2,6
Ulemper: Flight was 1h 20 min late and everyone in the George area immediately commented that this was entirely normal. Thank goodness I did not have urgent meetings to go to as I would have had to reschedule or miss them altogether.
anmeldelse fra
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6,0
Fordele: Cost and quickness.
Ulemper: Tiny cramped plane.
anmeldelse fra
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4,5
Fordele: Cost, speed of boarding and un-boarding.
Ulemper: No baggage on arrival and no warning from the pilot who would of known since no one on the flight got their luggage because they were never loaded.
anmeldelse fra
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3,6
Ulemper: Delayed with no communication from the airline
anmeldelse fra
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4,0
Baggage stolen again
Fordele: Relatively quick boarding procedures
Ulemper: My bag was clearly tampered with as is now the norm when flying domestically in South Africa.
anmeldelse fra
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6,3
Fordele: Quick boarding
Ulemper: Crying babies
anmeldelse fra
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2,3
Delayed at our expense
Fordele: Color green is nice.
Ulemper: Flight delayed multiple times. Nothing complemtry even with long delays. Forced to pay for water. Online extra bag purchase was not working. After calling in, their system was also down. Forced me to pay extra price at the airport.
anmeldelse fra
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5,3
Same old
Fordele: The way to do any flight is to close your eyes and dream of better days. I did just that. I was left alone. That’s all I need.
Ulemper: Kulula flights have a tendency to run late as the day goes on. And being barked at by ground staff whilst waiting to board is getting too common with Kulula. There’s a way to do things professionally so we don’t feel like we’re cattle being crammed into a pen. The boarding process was cumbersome. Waiting 15 min on an air bridge is not the norm.
anmeldelse fra
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2,6
Late, missed connection and Very POOR customer servive
Ulemper: Missed connection by 3 min due to not booking bags through as they do not have an agreement with SAA. Absolutly no sympathy for $400USD rebooking of flights!
anmeldelse fra
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4,0
Fordele: Caring and courteous crew.
Ulemper: Crampped more than 90mins late -- made me miss the last train and cost me a large taxi fare to get home! Terribly disappointing experience. The morning flight to East London was also over an hour late because (according to the Captain) the aircraft was late in coming out of its weekly service! Hope never having to resort to Kulula ever again!
anmeldelse fra
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3,6
No proper communication.
Fordele: Once the boarding started, it was efficient, and the crew were friendly.
Ulemper: The flight was delayed twice, and there was a lack of timeous communication around these delays making the process rather inconvenient. The airconditioner aboard wasn't working which made the environment extremely unpleasant.
anmeldelse fra
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5,0
Fordele: Friendly helpful staff
Ulemper: Being delayed by 5 hours with a baby is not my idea of fun...
anmeldelse fra
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2,0
Ulemper: Always delayed. Again 2 hours. No communication from Kulula
anmeldelse fra
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2,0
Ulemper: Pathetic. 2 hour delay
anmeldelse fra
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2,0
Bad experiment not BA standerch
Ulemper: They give my seats to other passengers and the move me and my girlfriend to different plac, although I have been charged for the seats.
anmeldelse fra
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2,6
Ulemper: It was pathetic. Our flight was delayed and we had a connecting flight in Jhb. We were promised we will get priority disembarkment and there will be someone to escourt us through customs. We flight was supposed to land at 6 30 and we had to have boarded our next flight by 7:05pm. To my horrow we landed in Jhb at 7 10. Only got off the plane at 7:15 because the stairs took forever to come. There was no priority disembarkment and there was nobody waiting to escort us through customs and passport control. It was a complete nightmare having to jump queues and running to catch the next flight. Will never fly kulula again .
anmeldelse fra
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4,0
Ulemper: Flight was extremely late. Food was pretty mediocre.
anmeldelse fra
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3,6
Ulemper: Delayed as usual. 1 week. 3 flights. 3 delayed!
anmeldelse fra
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3,6
delayed as usual
Ulemper: knew 24 hours in advance and still no resolve
anmeldelse fra
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6,3
Fordele: Boarding and disembarking the plane using both front and rear doors was fast and efficient. Luggage was retrieved quickly.
anmeldelse fra
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2,0
Fordele: nothing
Ulemper: nothing
anmeldelse fra
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3,3
Fordele: nothing
Ulemper: nothing
anmeldelse fra
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6,0
Fordele: Short and sweet
Ulemper: Too short of a flight.
anmeldelse fra
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2,0
Kulula lies
Fordele: Flight itself was not bad
Ulemper: The lead up was poor. Lies were told about delays. Should have departed at 14h35 and eventually only left at 17h24. Due to technical issues and not systems as originally stated. Really!
anmeldelse fra
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2,0
Bad communication and even worse customer service
Ulemper: I checked in for a flight and chose my seat, which was no issue until i got to the gate. I was summarily moved 11 rows back without any explanation. normally not an issue, but when i had 1c and wanted needed to get out quickly, you can see the issue. neither the ground staff nor crew were interested in the issues and gave no reason for the move
anmeldelse fra
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6,0
Ulemper: Very sticky, hot inside. Why are SAA passengers flying on Kulula? Baggage collection at carousel was for a SAA flight and a Kulula flight.
anmeldelse fra
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2,0
Ulemper: we did not take this flight due to massive wildfires in Port Elizabeth and the surrounding areas (with 5+ people dead)
anmeldelse fra
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2,0
Ulemper: Because we missed the flight from Johannesburg to port Elizabeth BA cancelled our flight to Durban and we did not find out until we arrived at the airport. We had to book new tickets at the going rate to get on the same flight. BA also told us our other 3 flights had also been canceled. Fortunately Emirates was able to fix those 3 later
anmeldelse fra
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4,0
Bagage
Ulemper: Tampering with my luggage. Bag was opened and lost Deoderant and Contact lenses.
anmeldelse fra
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2,0
DID NOT FLY KALULA FLEW BA
Fordele: N/A
Ulemper: N/A
anmeldelse fra
Flystatus
Kulula rutekort
Populære flyruter
Fly
Afrejsested
Destination
søn.
man.
tir.
ons.
tor.
fre.
lør.
S
M
T
O
T
F
L
594
Durban
DUR
Johannesburg
HLA
493
Johannesburg
HLA
Cape Town
CPT
802
East London
ELS
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801
Johannesburg
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925
Johannesburg
JNB
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GRJ
603
Johannesburg
JNB
Durban
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701
Cape Town
CPT
Durban
DUR
456
Cape Town
CPT
Johannesburg
HLA
102
Cape Town
CPT
Johannesburg
JNB
702
Durban
DUR
Cape Town
CPT
660
Durban
DUR
Johannesburg
JNB
910
George
GRJ
Johannesburg
JNB
501
Johannesburg
HLA
Durban
DUR
111
Johannesburg
JNB
Cape Town
CPT
Oplysninger om Kulula
- MN IATA-kode
- +27 11 921 0500 Ring
- kulula.com Besøg
Information om flystatus, aflysning og forsinkelse fra Flightstats.com. FlightStats data er måske ikke altid korrekt eller fejlfri. Bekræfter altid oplysningerne direkte med dit flyselskab.