|Populær rute||Glasgow Int til Isle of Barra North Bay|
|Populær lufthavn||Glasgow Int|
Ulemper: The flight was cancelled and we were asked to leave the departures lounge. There were no Logan Air ground staff actually working so we relied in the customer services desk at the airport to give us direction on what to do, and we were told that we would be eligible for compensation. I have now been told ( almost 2 months later) that the flight was only delayed and not cancelled so we are not getting a compensation payout to cover the huge additional cost I had to spend to fly another airline to get me to Aberdeen. Awful customer service, unreliable flights
Fordele: They are great at service and care of their passengers. Their staff always go out of their way to make sure of comfort. Loganair seems one of the few to still give a beverage and a snack with purchase of ticket (wonderful). I am super thankful of well trained staff and their knowledge on luggage and sizing on the smaller planes especially when traveling to and from larger planes. I never had any issues with being able to take my backpack on or being asked to check it as it carried my laptop & wallet...unlike other airlines of similar size running to & from SYY.
Ulemper: That I could not find any Tunnocks Cream Wafers in a retail store to purchase after only the caramel wafers.
Fordele: Great service. Good food and drinks.
Fordele: great airport with great efficiency (Glasgow)
wonderfully polite and friendly ticket agent
Ulemper: We were delayed by over four hours due to weather but still the flight that was supposed to leave after us got out before because they were more concerned about getting that flight out on time than the 20 people who had been waiting for hours. We ultimately got out about six hours late.
I slept most of the way. Enjoyed tea and treat. Stewardess very nice!
Fordele: Friendly staff
Fordele: The staff was reasonably pleasant
Ulemper: The flight was four hours late. There were no announcements so passengers waited in a cold, damp terminal area where there was active construction. The peopeller plane was noisy and there was no storage. They had to check my small bag and then left it on the wet tarmac where my clothes were stained. FLybe is notoriously bad. They certainly lived up to their reputation
Fordele: The light attended to help me with problems from prior flight
Ulemper: The propeller plane is noisy and uncomfortable. But it made it to Stornoway. Strong crosswinds made it a tough landing. The pilots did a good job.
5 star jump
Fordele: I can't give 5 stars for food or entertainment, but on a hop like this no one should expect them. Coffee was fine. 5 overall
Fordele: Very quick flight :)
Fordele: Fantastisk service. God mad og drikkevarer.
Ulemper: Vi blev forsinket med mere end fire timer på grund af vejret, men stadig den afgang, der skulle forlade os, efter at vi kom ud før, fordi de var mere bekymrede over at få den afgang ud til tiden end de 20 mennesker, der havde ventet i timevis. Vi kom i sidste ende ud omkring seks timer sent.
Jeg sov det meste af vejen. Nød te og behandling. Stewardesse meget flot!
Fordele: Venligt personale
Fordele: Den lette deltog i at hjælpe mig med problemer fra tidligere fly
Ulemper: I Propeller-fly er støjende og ubehagelig. Men det gjorde det til Stornoway. Stærk næste skår gjorde det til en hård landing. De piloter gjorde et godt stykke arbejde.
Fordele: Personalet var rimeligt behageligt
Ulemper: Flyet var fire timer forsinket. Der var ingen meddelelser, så passagererne ventede i et koldt, fugtigt terminalområde, hvor der var en aktiv konstruktion. Peopeller-flyet var støjende, og der var ingen opbevaring. De var nødt til at tjekke min lille taske og derefter efterlod den på den våde asfalt, hvor mit tøj var plettet. Flybe er notorisk dårligt. De levede helt sikkert op til deres ry
Fordele: Jeg kan ikke give 5 stjerner til mad eller underholdning, men på et spring som dette bør ingen forvente dem. Kaffe var fint. 5 samlet
Fordele: Meget hurtig flyrejse :)