Find billige fly på Norwegian

12 hours flight experience

Fordele: easy boarding friendly staff clean plane

Ulemper: really did not like all the extra charges from what is customary on a long international flight. charge for blanket, snacks, no scheduled meal service. no wifi on flight either but had USB charge ports. this was a 12 hours flight. would not do it again, there was no discount for the fare in comparison to similar airlines that provide all this in the standard fare.

Fordele: easy boarding clean plane

Ulemper: this flight had wifi, but no USB ports to charge your devices. was a joke even the flight crew thought was dumb to offer service on plan with no charge ports.

Ulemper: I ordered red wine from the screen, waited 45 minutes, and then, because I hadn't used that system before, got up and inquired about it. The flight attendants looked like I was bothering them and just told me I had to wait. I said ok no problem. An hour and a half later, still no wine. I got up to ask about it and they, again, looked annoyed, doubted that I had ordered it, looked it up on their computer, and gave it to me eventually without any apology whatsoever. The most unfriendly staff I have had on an airplane. I understand it's a budget airline, but there is no need for that poor level of service.

Ulemper: Flight was missed and nor kyack or Norwegian air would help me. They both just kept saying it's on the other company to help.

Fordele: friendly staff/nice airplane

Ulemper: bags were $45 on line and $65 at the counter no complimentary food/drink - even water

Fordele: seats were comfortable, the hot food meal was okay

Ulemper: The cabin service and crew members on 2 of the 3 Norwegian flights I've been on this past month are the rudest I've ever experienced.. They were snappy, impatient, not communicative about the handing out of hot food, and also I heard one of them talking very negatively about other passengers. I understand that it's a service industry job and dealing with customers/passengers can be difficult at times but it's really unattractive to do it directly in earshot of other customers. The price is great for the flights but I'd really rather not travel Norwegian again because of the attitude of the service team. Really, the worst. The breakfast meal was pretty unsatisfactory. The cold wraps are not appetizing and the juice is just super sugary, kind of garbage quality.