Find billige fly på Porter Airlines

Baggage problem

Ulemper: Damaged my fragile marked checked item. Would not compensate for the damage.

1 hour Late departure due to wait for a crew member

Fordele: The lounge. The shortbreads.

Ulemper: The wait for departure. The arrival gate in halifax is a long walk to bags and rentall cars. 81 yr mom wirh me.

Airline stinks.

Fordele: Plane and crew great.

Ulemper: Check in and ground crew rude and poor. Flight delayed and no one told us anything.

This airline cares about money but not service

Ulemper: I mistakenly bought a ticket on the wrong date. I tried to change it but with their $200 change policy, it was cheaper to buy a new one. Regretfully, I bought it with Porter again, only because it was the cheapest available and I was already out a lot of money. It had to be a later flight, and people were waiting for me in Ottawa for a wedding party. The flight seemed like it was on time, but instead of getting us there, they made us sit on the plane for 45 minutes to wait for other passengers coming from another flight. I would consider a few minutes nice and the right thing to do, but not 45, as this was a complete disregard for the rest of us. They said it was the last flight to Halifax. Great, that lets me know they just didn't want to put them up in a hotel. They have ridiculously high fees, but they won't deliver the service promised in a timely manner to save themselves money. Seems like they are pinching pennies at the cost of quality service.

Fordele: Crew was really nice and personable.

Ulemper: Of 4 Porter flights in 3 days, the first two legs of each were delayed, resulting in 0 time between connections. You'd think that because we're traveling on one airline with two legs, there'd be some communication between flights that passengers on the first delayed flight are going to misconnect on their second flight. Didn't seem like there was... really stressful.

Fordele: Thankfully I fell asleep a few minutes after take off.

Ulemper: Crew was trash talking people as they were passing by during boarding. "I'm going to go check on some of these rows, given how this flight boarded, I'm not hopeful we'll get going soon." Lots of muttering under breath and eye rolling.