Anmelselser
Samlet vurdering
7,6
God
Baseret på 694 anmeldelser
Samlet
7,7
Boarding
7,5
Komfort
7,5
Besætning
8,1
Underholdning
7,5
Mad
7,5
Information om SriLankan Airlines
| IATA-kode | UL |
|---|---|
| Flyruter | 75 |
| Populær rute | Chennai til Colombo Bandaranayike Intl |
| Lufthavne | 39 |
| Populær lufthavn | Colombo Bandaranayike Intl |
Seneste anmeldelser
- Alle anmeldelser
- Positive
- Neutrale
- Negative
-
6,0
Fordele: Boarding on time
Ulemper: Better onboard service
anmeldelse fra
-
10,0
Fordele: Everything was great!
anmeldelse fra
-
8,3
Fordele: Crew was excellent as always with the Sri Lankan hospitality.
Ulemper: It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating.
anmeldelse fra
-
5,0
Ulemper: Everything
anmeldelse fra
-
6,3
Fordele: Crew was great. Lots of leg room
Ulemper: Many screens weren't working properly
anmeldelse fra
-
6,3
Fordele: Lots of leg room
Ulemper: Food. Screens weren't working properly
anmeldelse fra
-
2,0
Fordele: They loose my luggage
Ulemper: They loose my luggage
anmeldelse fra
-
2,0
Fordele: They lose my luggage
Ulemper: They loose my luggage
anmeldelse fra
-
4,0
Fordele: Decent crew and food. Fairly punctual.
Ulemper: Check in was so slow. Slowest check in I’ve known.
anmeldelse fra
-
6,0
Fordele: Boarding and landing
Ulemper: Food should be made With less spice more blend.
anmeldelse fra
-
3,0
Fordele: Boarding
Ulemper: Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel.
anmeldelse fra
-
7,6
Fordele: Excellent flight apart from the delay!
Ulemper: Leave on time!
anmeldelse fra
-
8,0
Fordele: Flight attendant were amazing. My wife was not well and we ask for blanket. Cabin crew provided us with one.
Ulemper: In flight food selection should have some variety for three hours flight. Should significantly improve Sri Lanka Lounge as the place was not the neat and clean, as it was run by one staff alone. Food in the lounge were sitting for hours and not freshly made.
anmeldelse fra
-
4,3
Fordele: Planes and entertainment was amazing. Flight crew very good and friendly.
Ulemper: The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful
anmeldelse fra
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6,6
Fordele: The seats and Inflight entertainment was excellent.
Ulemper: Crew ran out of food choices despite the fact that I was seated near the front of the aircraft. Crew came out for the first service and didn’t serve again for the rest of the flight.
anmeldelse fra
-
10,0
Ulemper: Good
anmeldelse fra
-
4,6
Ulemper: Plane was too cold. Asked staff to adjust but still to cold.
anmeldelse fra
-
6,6
Fordele: Had more room than on BA flight to London
Ulemper: Poor selection of entertainment. Some features, such as the flight tracker, didn’t work
anmeldelse fra
-
4,6
Fordele: Short flight
Ulemper: Coffee wasnt an option! The staff looked tired and bored.
anmeldelse fra
-
8,0
Ulemper: The airplane is old!
anmeldelse fra
-
9,3
Fordele: Very friendly and attentive crew. Good entertainment options.
Ulemper: Business class seat is OK, not great - fine for 3.5 hour flight
anmeldelse fra
-
6,6
Fordele: Not bad comparatively morning flt kolkata to cmb.crew is good.clean
anmeldelse fra
-
9,0
Fordele: In economy class good enough leg space when compared to other airlines.
Ulemper: Head phones connections does not work most of the time.
anmeldelse fra
-
9,0
Fordele: The staff was very helpings .
Ulemper: The way they are Waigh the luggage was like weighing gold.
anmeldelse fra
-
10,0
Disappointed at first
Fordele: Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food.
Ulemper: I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka.
anmeldelse fra
-
8,0
Good flight.
Fordele: Inflight Entertainment and seats.
Ulemper: None
anmeldelse fra
-
8,0
Fordele: Good seats with leg room.
Ulemper: None
anmeldelse fra
-
10,0
Fordele: Flight Crew was excellent
anmeldelse fra
-
10,0
Just perfect
Fordele: Super on time
anmeldelse fra
-
8,6
Sri Lankan hospitality
Fordele: It was all positives from the time we check in until we arrived in Kindon.
Ulemper: They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals.
anmeldelse fra
-
10,0
Good flight.
Fordele: Plenty of leg room.
Ulemper: NA
anmeldelse fra
-
10,0
Good connections.
Fordele: Fast and efficient.
Ulemper: NA
anmeldelse fra
-
5,3
Fordele: Enjoyed the tasty food.
Ulemper: gaps between seats were unbearable and have to think twice whether to travel again UL 208.
anmeldelse fra
-
8,6
Fordele: Crew was that much friendly.
Ulemper: Not mine type food (just a suggestion please to have sri lankan varities)
anmeldelse fra
-
10,0
One of the best
Fordele: Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting.
anmeldelse fra
-
10,0
Fantastic
Fordele: Behavior of crew and food. The service was excellent. The flight was clean.
anmeldelse fra
-
8,0
Very good smothly went
Fordele: All crews they are helpfull
Ulemper: Food same going and coming times
anmeldelse fra
-
10,0
Fordele: Good
anmeldelse fra
-
10,0
Fordele: Good
anmeldelse fra
-
9,0
Amazing hospitality
Fordele: Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!
Ulemper: None
anmeldelse fra
-
9,3
Great flight and service
Fordele: Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.
Ulemper: Need more movie options. Presently 95% movies are one or more year old.
anmeldelse fra
-
6,6
Great crew - small seats!
Fordele: Food was good, boarding efficient. Crew managed other passengers so there wasn't crazy baggage issues. Crew was friendly and very helpful.
Ulemper: Seat was crazy small! Couldn't even cross my legs.
anmeldelse fra
-
10,0
Ulemper: Nothing
anmeldelse fra
-
9,6
Fordele: overall
Ulemper: seats are small but otherwise it is 5 star airline. love Srilankan.
anmeldelse fra
-
8,0
Fordele: Friendly service.
Ulemper: Boarding process could improve
anmeldelse fra
-
10,0
Fordele: Good value
anmeldelse fra
-
7,6
Good service
Fordele: The crew were lovely. Great service from crew and good food.
Ulemper: The head rests were very uncomfortable pushing your head forward. Plane was overbooked so my family couldn’t even sit together.
anmeldelse fra
-
2,0
Ulemper: Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps.
anmeldelse fra
-
9,3
Fordele: I have found Sri Lankan staff to be most friendly and accommodative.
anmeldelse fra
-
3,0
Very disorganized boarding Poor customer service
Ulemper: Unfriendly ambiance. Disorganized boarding. I’m even a member of Fly Smiles. The flight attendant named Chanaka moved 2 old passengers on my side. I kindly requested to another staff if I can just move seat too because I am not comfortable. But request no action. The cabin crew are not that caring because I took care of the 2 passengers. I just don’t understand why they are unfriendly. I will not choose this airlines again.
anmeldelse fra
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7,3
Ulemper: Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes
anmeldelse fra
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2,3
First & last flight with this airline
Fordele: Uniform of the crew is nice.
Ulemper: The service specifically the transfer service. They weren’t helpful at all. I’m so turned off how the staff treated me. It is also not clear that I need to book a hotel thru the airline during my 13 hours transit. I was thrown back & forth like a ball. No help was done. How come an airline imposed such rule?! Worse part during flight I feel cold & asked for a blanket. We reached destination No blanket ever!! Not recommended. First & last!!!
anmeldelse fra
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8,0
Good experience , only connectivity poor
Fordele: Food , cleaning,
Ulemper: Connectivity as we have to wait 7!hours @ Colombo airport
anmeldelse fra
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6,3
Safety Not The Most Important
Ulemper: Before engines shut down and fasten seat belt sign off people were removing bags from the overhead. Passengers were not required/forced to stow bags overhead, blocking egress from window seats.
anmeldelse fra
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9,3
Fordele: The service and crew were excellent!
Ulemper: The seats weren’t very comfortable but overall the plane was very clean and again the service was impeccable.
anmeldelse fra
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4,6
Good plane crew, HORRIBLE airport staff.
Fordele: Really good food the and crew on the plane was nice.
Ulemper: In the Delhi airport we never interacted with anyone from Sri Lankan Airlines because a third party was contracted to work the counters, check us in, issue boarding passes, etc... These workers were all maybe 20 years old and possessed what seemed like zero training to do their job at all. They never had any answers and just smiled while saying “I don’t know” a million times. We were corralled and moved and waited hours while they ran around doing nothing.
anmeldelse fra
-
5,6
Fordele: Crew was very nice
Ulemper: Food was with a lot of chilli and very spicy
anmeldelse fra
-
7,0
Ulemper: Flight was late and because of that we missed adelaide flight
anmeldelse fra
-
8,6
Fordele: Friendly crew and great food
Ulemper: Delay to take off
anmeldelse fra
-
2,0
Should never fly Air India
Ulemper: Manner of Airport staff is very irritating. They consider passangers as their enemies and behave accordingly.
anmeldelse fra
-
10,0
Fordele: Everything was great!
anmeldelse fra
-
10,0
Ulemper: Good
anmeldelse fra
-
9,3
Fordele: Very friendly and attentive crew. Good entertainment options.
Ulemper: Business class seat is OK, not great - fine for 3.5 hour flight
anmeldelse fra
-
9,0
Fordele: In economy class good enough leg space when compared to other airlines.
Ulemper: Head phones connections does not work most of the time.
anmeldelse fra
-
9,0
Fordele: The staff was very helpings .
Ulemper: The way they are Waigh the luggage was like weighing gold.
anmeldelse fra
-
10,0
Disappointed at first
Fordele: Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food.
Ulemper: I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka.
anmeldelse fra
-
10,0
Fordele: Flight Crew was excellent
anmeldelse fra
-
10,0
Just perfect
Fordele: Super on time
anmeldelse fra
-
8,6
Sri Lankan hospitality
Fordele: It was all positives from the time we check in until we arrived in Kindon.
Ulemper: They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals.
anmeldelse fra
-
10,0
Good flight.
Fordele: Plenty of leg room.
Ulemper: NA
anmeldelse fra
-
10,0
Good connections.
Fordele: Fast and efficient.
Ulemper: NA
anmeldelse fra
-
8,6
Fordele: Crew was that much friendly.
Ulemper: Not mine type food (just a suggestion please to have sri lankan varities)
anmeldelse fra
-
10,0
One of the best
Fordele: Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting.
anmeldelse fra
-
10,0
Fantastic
Fordele: Behavior of crew and food. The service was excellent. The flight was clean.
anmeldelse fra
-
10,0
Fordele: Good
anmeldelse fra
-
10,0
Fordele: Good
anmeldelse fra
-
9,0
Amazing hospitality
Fordele: Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!
Ulemper: None
anmeldelse fra
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9,3
Great flight and service
Fordele: Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.
Ulemper: Need more movie options. Presently 95% movies are one or more year old.
anmeldelse fra
-
10,0
Ulemper: Nothing
anmeldelse fra
-
9,6
Fordele: overall
Ulemper: seats are small but otherwise it is 5 star airline. love Srilankan.
anmeldelse fra
-
10,0
Fordele: Good value
anmeldelse fra
-
9,3
Fordele: I have found Sri Lankan staff to be most friendly and accommodative.
anmeldelse fra
-
9,3
Fordele: The service and crew were excellent!
Ulemper: The seats weren’t very comfortable but overall the plane was very clean and again the service was impeccable.
anmeldelse fra
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8,6
Fordele: Friendly crew and great food
Ulemper: Delay to take off
anmeldelse fra
-
8,3
Fordele: Crew was excellent as always with the Sri Lankan hospitality.
Ulemper: It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating.
anmeldelse fra
-
7,6
Fordele: Excellent flight apart from the delay!
Ulemper: Leave on time!
anmeldelse fra
-
8,0
Fordele: Flight attendant were amazing. My wife was not well and we ask for blanket. Cabin crew provided us with one.
Ulemper: In flight food selection should have some variety for three hours flight. Should significantly improve Sri Lanka Lounge as the place was not the neat and clean, as it was run by one staff alone. Food in the lounge were sitting for hours and not freshly made.
anmeldelse fra
-
6,6
Fordele: The seats and Inflight entertainment was excellent.
Ulemper: Crew ran out of food choices despite the fact that I was seated near the front of the aircraft. Crew came out for the first service and didn’t serve again for the rest of the flight.
anmeldelse fra
-
6,6
Fordele: Had more room than on BA flight to London
Ulemper: Poor selection of entertainment. Some features, such as the flight tracker, didn’t work
anmeldelse fra
-
8,0
Ulemper: The airplane is old!
anmeldelse fra
-
6,6
Fordele: Not bad comparatively morning flt kolkata to cmb.crew is good.clean
anmeldelse fra
-
8,0
Good flight.
Fordele: Inflight Entertainment and seats.
Ulemper: None
anmeldelse fra
-
8,0
Fordele: Good seats with leg room.
Ulemper: None
anmeldelse fra
-
8,0
Very good smothly went
Fordele: All crews they are helpfull
Ulemper: Food same going and coming times
anmeldelse fra
-
6,6
Great crew - small seats!
Fordele: Food was good, boarding efficient. Crew managed other passengers so there wasn't crazy baggage issues. Crew was friendly and very helpful.
Ulemper: Seat was crazy small! Couldn't even cross my legs.
anmeldelse fra
-
8,0
Fordele: Friendly service.
Ulemper: Boarding process could improve
anmeldelse fra
-
7,6
Good service
Fordele: The crew were lovely. Great service from crew and good food.
Ulemper: The head rests were very uncomfortable pushing your head forward. Plane was overbooked so my family couldn’t even sit together.
anmeldelse fra
-
7,3
Ulemper: Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes
anmeldelse fra
-
8,0
Good experience , only connectivity poor
Fordele: Food , cleaning,
Ulemper: Connectivity as we have to wait 7!hours @ Colombo airport
anmeldelse fra
-
7,0
Ulemper: Flight was late and because of that we missed adelaide flight
anmeldelse fra
-
6,0
Fordele: Boarding on time
Ulemper: Better onboard service
anmeldelse fra
-
5,0
Ulemper: Everything
anmeldelse fra
-
6,3
Fordele: Crew was great. Lots of leg room
Ulemper: Many screens weren't working properly
anmeldelse fra
-
6,3
Fordele: Lots of leg room
Ulemper: Food. Screens weren't working properly
anmeldelse fra
-
2,0
Fordele: They loose my luggage
Ulemper: They loose my luggage
anmeldelse fra
-
2,0
Fordele: They lose my luggage
Ulemper: They loose my luggage
anmeldelse fra
-
4,0
Fordele: Decent crew and food. Fairly punctual.
Ulemper: Check in was so slow. Slowest check in I’ve known.
anmeldelse fra
-
6,0
Fordele: Boarding and landing
Ulemper: Food should be made With less spice more blend.
anmeldelse fra
-
3,0
Fordele: Boarding
Ulemper: Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel.
anmeldelse fra
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4,3
Fordele: Planes and entertainment was amazing. Flight crew very good and friendly.
Ulemper: The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful
anmeldelse fra
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4,6
Ulemper: Plane was too cold. Asked staff to adjust but still to cold.
anmeldelse fra
-
4,6
Fordele: Short flight
Ulemper: Coffee wasnt an option! The staff looked tired and bored.
anmeldelse fra
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5,3
Fordele: Enjoyed the tasty food.
Ulemper: gaps between seats were unbearable and have to think twice whether to travel again UL 208.
anmeldelse fra
-
2,0
Ulemper: Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps.
anmeldelse fra
-
3,0
Very disorganized boarding Poor customer service
Ulemper: Unfriendly ambiance. Disorganized boarding. I’m even a member of Fly Smiles. The flight attendant named Chanaka moved 2 old passengers on my side. I kindly requested to another staff if I can just move seat too because I am not comfortable. But request no action. The cabin crew are not that caring because I took care of the 2 passengers. I just don’t understand why they are unfriendly. I will not choose this airlines again.
anmeldelse fra
-
2,3
First & last flight with this airline
Fordele: Uniform of the crew is nice.
Ulemper: The service specifically the transfer service. They weren’t helpful at all. I’m so turned off how the staff treated me. It is also not clear that I need to book a hotel thru the airline during my 13 hours transit. I was thrown back & forth like a ball. No help was done. How come an airline imposed such rule?! Worse part during flight I feel cold & asked for a blanket. We reached destination No blanket ever!! Not recommended. First & last!!!
anmeldelse fra
-
6,3
Safety Not The Most Important
Ulemper: Before engines shut down and fasten seat belt sign off people were removing bags from the overhead. Passengers were not required/forced to stow bags overhead, blocking egress from window seats.
anmeldelse fra
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4,6
Good plane crew, HORRIBLE airport staff.
Fordele: Really good food the and crew on the plane was nice.
Ulemper: In the Delhi airport we never interacted with anyone from Sri Lankan Airlines because a third party was contracted to work the counters, check us in, issue boarding passes, etc... These workers were all maybe 20 years old and possessed what seemed like zero training to do their job at all. They never had any answers and just smiled while saying “I don’t know” a million times. We were corralled and moved and waited hours while they ran around doing nothing.
anmeldelse fra
-
5,6
Fordele: Crew was very nice
Ulemper: Food was with a lot of chilli and very spicy
anmeldelse fra
-
2,0
Should never fly Air India
Ulemper: Manner of Airport staff is very irritating. They consider passangers as their enemies and behave accordingly.
anmeldelse fra
Flystatus
SriLankan Airlines rutekort
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Afrejsested
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søn.
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lør.
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5005
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CMB
Sigiriya
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GIU
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504
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282
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461
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460
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604
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605
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365
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364
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225
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226
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195
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881
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229
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230
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217
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868
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133
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132
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161
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162
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403
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402
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306
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307
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144
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174
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173
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263
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264
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165
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869
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189
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190
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314
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115
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315
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265
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166
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266
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127
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128
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CJB
Colombo
CMB
193
Colombo
CMB
Coimbatore
CJB
5014
Batticaloa
BTC
Colombo
CMB
188
Kolkata
CCU
Colombo
CMB
187
Colombo
CMB
Kolkata
CCU
5021
Colombo
CMB
Trincomalee
TRR
7002
Dikwella
DIW
Koggala
KCT
5013
Colombo
DWO
Batticaloa
BTC
7002
Hambantota
HRI
Dikwella
DIW
7002
Koggala
KCT
Colombo
CMB
867
Shanghai
PVG
Colombo
CMB
5022
Trincomalee
TRR
Batticaloa
BTC
866
Colombo
CMB
Shanghai
PVG
177
Colombo
CMB
Hyderabad
HYD
178
Hyderabad
HYD
Colombo
CMB
119
Colombo
CMB
Addu City
GAN
120
Addu City
GAN
Colombo
CMB
186
Lahore
LHE
Colombo
CMB
183
Colombo
CMB
Karachi
KHI
184
Karachi
KHI
Colombo
CMB
Mest populære lufthavne betjent af SriLankan Airlines
- Lufthavn: Colombo Bandaranayike Intl (CMB)
- Lufthavn: Chennai (MAA)
- Lufthavn: Male Intl (MLE)
- Lufthavn: Singapore Changi (SIN)
- Lufthavn: New Delhi Indira Gandhi Intl (DEL)
- Lufthavn: Bangkok Suvarnabhumi og andre lufthavne (BKK)
- Lufthavn: Tiruchirappalli Civil (TRZ)
- Lufthavn: Kuala Lumpur Intl (KUL)
- Lufthavn: Mumbai Chhatrapati Shivaji (BOM)
- Lufthavn: Bangalore Kempegowda (BLR)
- Lufthavn: Doha Hamad Intl (DOH)
- Lufthavn: Dubai Intl & other airports (DXB)
- Lufthavn: London Heathrow (LHR)
- Lufthavn: Manama Bahrain Intl (BAH)
- Lufthavn: Melbourne Tullamarine og andre lufthavne (MEL)
Oplysninger om SriLankan Airlines
- UL IATA-kode
- +94117 77 1979 Ring
- srilankan.com Besøg
Information om flystatus, aflysning og forsinkelse fra Flightstats.com. FlightStats data er måske ikke altid korrekt eller fejlfri. Bekræfter altid oplysningerne direkte med dit flyselskab.
