Ulemper: Poor food, pay extra for lunches, 3 small cups of water for a flight of 10,5 hours. Long waiting times.
Fordele: I was nicely surprised with food , blankets and earphones included in the low cost airline service. Flight yeam was superv . We left with almost 4 hour delay due to florida storms .
Ulemper: The booking process with kayak vayama did not provide the right information to access flight online website so no possibility to check in online or lugagge extra request available .
Ulemper: The airplane is freezing!
Fordele: Good food and good movies
Ulemper: Two hour flight delay without any explanations. On the trip from Orlando to Miami the crew closed the bathrooms and no one was allowed to use them for the entire flight.
Fordele: Good food for the long flight and lots of complimentary water.
Ulemper: No leg room for a seven hour flight
Fordele: Great crew and flight coordination. Everything was very smooth and well communicated.
Not bad
Fordele: Leg room
Ulemper: Salty food
Blankets not distributed
Announcements only in Dutch
Great service for the price
Fordele: The service from the cabin crew was superb! So was flying on the B787.
Ulemper: Going through Customs in Sanford was a new experience for me, kind of tricky, but compared to JFK, it was a cakewalk.
short flight. not really much to say.
Fordele: quick trip, open seating, not a lot of passengers on that leg of the flight
Ulemper: it was all good. nothing negative to say
I love this airline. Second time flying and it was just as nice.
Fordele: The Miami to Amsterdam flight was smooth and quiet. This Boeing Dreamliner is pretty nice! The staff is kind and helpful. The meal was pretty tasty. No massive check in lines like I saw for AirEuropa as I headed to security. Poor souls. The comfort economy was alright. Chair reclined enough. It’s not Star or Premium. Plane stayed clean. I search our TuiFly when going to Europe. Maybe I shouldn’t be saying all this because everyone will want them.
Ulemper: I will have to say that the cabin was a little warm even for this Florida resident. I wish they would have offered more water rather than say the bar is open. Maybe offer wine for charge with meal. Maybe a booze and water cart. I wish the .nl website was English capable.
Excellent Flight
Fordele: On time departure and early arrival. Good seats and entertainment options.
Ulemper: Need to buy hold bags in advance rather than at the airport
Amazing!
Fordele: - Service on Flight
- Comfort
TUIfly Netherlands- Excellent!
Fordele: Great on board staff and smoothly run operation- felt very personal although it was a large flight! Economy class was spacious enough for the long overnight flight and overhead cabin space was great! Clean and professional.
Ok for the price
Fordele: Staff was good and friendly. They have a new Boeing 787 which is faster then most other aircrafts. Price was cheap I paid from Orlando to Amsterdam about 250$ one way.
Ulemper: Absolutely HORRIBLE comfort of the seats, basically you have NO legroom at all, it's ok if you have a short flight like 2-3 hours but when you fly long distance it makes you VERY tired and really uncomfortable, I've never seen anything like that before. They serve food only once and it's not good and very small portion. Overall if you're looking for a cheap flight tui is the answer but I'd rather pay extra 100-300$ and get a bigger airline with more comfortable seats.
Ulemper: Had to check in our carry on luggage
Missed our flight
Fordele: I liked nothing about this airline. The customer service was awful.
Ulemper: The flight time changed to one hour earlier which left my party and I without a flight home from Amsterdam while we needed to reach Florida. The customer service desk was absolutely awful which provided no help at all. We asked the desk where to check in for the our flight which was apparently already boarding, while the woman told us to go wait in line. After waiting in line for 30 minutes, the check in desk told us that it was too late to check in for the flight. This led us to spend over $1000 on a new flight home. Thank you TUIfly.
I was pleasantly surprise
Fordele: The service was good and the equipment much better that expected
Ulemper: Not many choices on food
I really didn't like the stop over
Fordele: I got to stretch for a bit
Ulemper: The whole clearing customs and back to the same plane again
Good times
Fordele: The plane was comfortable and the staff was extremely helpful & friendly..
Ulemper: You couldn't check in on line and the website didn't have a english language option.
Fordele: I loved how accommodating the crew was.
Ulemper: Hated that I could barely fit in the seat. Need a way to upgrade to a better seat.
787 only way to travel
Fordele: The 787 Dreamliner was a fabulous experience in air travel. BIG decision is to pay the extra money for COMFORT class rather than to fly economy. Makes a BIG difference!
Ulemper: Entertainment options (movies) were not of interest; could upgrade the duty free options for purchase. Crew was pleasant yet had to wait a long time to get them to recognize the crew light to address the entertainment issues.
my maiden voyage on tui...
Fordele: i did like the plane was thier..and we did not have to wait.. check in bag was pleasant. the crew was good...i did like the fact the return flight was direct to Sanford, so i could off and drive home...
Ulemper: i did not like the lack of leg room...charging for non alcoholic beverages,the lay over in Miami with the passengers getting on and off was good the fact we were told to stay in our seat was not.. would have been nice to walk around the aircraft... i did not like the returning flight check in. the extra hour added to the boarding timeon my boarding pass. caused an not needed act of hurrying... . and still we had to wait for crew...the marketing confusion of which airline tui or arke fly does not help...
Fordele: Crew very helpful & friendly
Ulemper: Seating tight, meal not very good
Fordele: For the price, can't be beat. Very nice plane and pretty comfortable flight
Ulemper: Check in desk is in terminal j, not f, which was posted on the website.
Fordele: I love the Dreamliner - it makes for a very comfortable flight!
Ulemper: I would appreciate free wine with dinner.
March 25 2016
Fordele: The crew were friendly and helpful
Ulemper: The name Arkefly was still posted as the airline on the itinerary, very confusing to find it at the Miami Airport. The departure time was changed without any notice. No breakfast was served and the food served needed some flavor.
Earl
An airline to discover
Fordele: With new equipment like the 787 and friendly crew everything is great.
Fordele: Jeg blev pænt overrasket over mad, tæpper og øretelefoner inkluderet i lavprisselskabets service. Flyveyeam var superv . Vi tog af sted med næsten 4 timers forsinkelse på grund af Floridas storme.
Ulemper: Reservationsprocessen med kajak Vayama gav ikke de rigtige oplysninger til at få adgang til flys online hjemmeside, så der er ingen mulighed for at tjekke ind online eller få ekstra anmodning til rådighed .
Ulemper: Flyvemaskinen fryser!
Fordele: God mad til den lange flyrejse og masser af gratis vand.
Ulemper: Ingen benplads til en syv timers flyvning
Fordele: God mad og gode film
Ulemper: To timers flyveforsinkelse uden forklaringer. På turen fra Orlando til Miami lukkede besætningen badeværelserne, og ingen fik lov til at bruge dem til hele flyrejsen.
Fordele: Fantastisk besætning og fly-koordinering. Alt var meget problemfrit og godt formidlet.
Ikke dårligt
Fordele: Benplads
Ulemper: Salt mad
Tæpper, ikke uddelt
Meddelelser kun i Hollandsk
Fantastisk service til prisen
Fordele: Betjeningen fra kabinepersonalet var fremragende! Så fløj på B787.
Ulemper: At gå gennem told i Sanford var en ny oplevelse for mig, lidt vanskelig, men sammenlignet med JFK var det et cakewalk.
kort flyvetur. ikke rigtig meget at sige.
Fordele: hurtig tur, åbne siddepladser, ikke mange passagerer på den del af flyet
Ulemper: det var alt sammen godt, intet negativt at sige
Jeg elsker dette flyselskab. Anden gang fløj det, og det var lige så rart.
Fordele: Miami til Amsterdam-flyet var glat og stille. Denne Boeing Dreamliner er ret flot! Personalet er venligt og hjælpsomt. Måltidet var ret velsmagende. Ingen massive check-in linjer som jeg så for AirEuropa, da jeg gik hen til sikkerhed. Fattige sjæle. Komfort økonomien var okay. Stolen var spændt nok. Det er ikke Star eller Premium. Planet holdt rent. Jeg søger vores TUIfly, når jeg rejser til Europa. Måske skulle jeg ikke sige alt dette, fordi alle vil have dem.
Ulemper: Jeg må sige, at kabinen var lidt varm selv for dette Florida bor. Jeg ville ønske, at de ville have tilbudt mere vand end at sige, at baren er åben. Du kan måske tilbyde vin mod betaling med måltid. Måske en sprut og vandvogn. Jeg ville ønske, at .nl-webstedet var engelsk i stand.
Fremragende Fly
Fordele: På tid afrejse og tidlige ankomst. God plads og underholdningsmuligheder.
Ulemper: Skal købe holde tasker på forhånd i stedet for i lufthavnen
Fantastisk!
Fordele: - Servicen på fly
- Komfort
TUIfly Holland - Fremragende!
Fordele: Fantastisk personale om bord og problemfri drift - føltes meget personligt, selv om det var en stor flyvning! Economy Class var rummelig nok til den lange natflyvning, og loftsrummet var fantastisk! Rent og professionelt.
OK til prisen
Fordele: Personalet var godt og venligt. De har en ny Boeing 787, som er hurtigere end de fleste andre fly. Prisen var billig, jeg betalte fra Orlando til Amsterdam omkring 250 $ en måde.
Ulemper: Absolut FORFÆRDELIG komfort på sæderne, grundlæggende har du SLET IKKE nogen benplads, det er ok, hvis du har en kort flyvning som 2-3 timer, men når du flyver langt væk, gør det dig MEGET træt og virkelig ubehageligt, jeg har aldrig set noget lignende før. De serverer kun mad én gang, og det er ikke godt og meget lille portion. Alt i alt, hvis du er på udkig efter en billig tur tui er svaret, men jeg vil hellere betale ekstra 100-300$ og få et større flyselskab med mere komfortable sæder.
Ulemper: Check-in var nødt til at bære vores bagage på
Jeg blev glædeligt overrasket
Fordele: Servicen var god, og udstyr meget bedre end forventet
Ulemper: Ikke mange valgmuligheder på mad
Jeg har virkelig ikke lide stop over
Fordele: Jeg fik mulighed for at strække benene på en smule
Ulemper: Den samlede toldekspeditionen og tilbage til de samme fly igen.
Gode tider
Fordele: Flyet var komfortabelt og personalet var yderst hjælpsomt og venligt.
Ulemper: Du kunne ikke checke ind online, og webstedet havde ikke en engelsk sprogindstilling.
Fordele: Besætningen var jeg elskede hvor imødekommende.
Ulemper: Hadede at jeg kunne knap nok plads til i det pågældende sæde. Har brug for en måde at opgradere til en bedre plads.
787 kun vej til at køre
Fordele: 787 Dreamliner var en fantastisk oplevelse på flyrejser. Stor beslutning er at betale de ekstra penge for KOMFORT klasse i stedet for at flyve økonomi. Gør en STOR forskel!
Ulemper: Underholdningsmuligheder (film) var ikke af interesse; kunne opgradere de toldfrie muligheder for køb. Personalet var behageligt, men måtte vente længe for at få dem til at genkende lyset fra besætningen for at løse underholdningsspørgsmålene.
Fordele: Besætningen var meget hjælpsomme og venlige
Ulemper: Siddepladser trange, måltid ikke særlig godt
Fordele: Til prisen, kan ikke slå. Meget dejligt fly og temmelig behageligt fly
Ulemper: Check-in-skranken er i terminal j, ikke f, som blev offentliggjort på hjemmesiden.
Fordele: Jeg elsker den) - det giver en meget behagelig flyvetur!
Ulemper: Jeg vil sætte pris på gratis vin med middag.
Marts 2016
Fordele: Personalet var venlige og hjælpsomme
Ulemper: Navnet Arkefly blev stadig sendt som flyselskabet på ruten, meget forvirrende at finde det i Miami Airport. Afrejsetidspunktet blev ændret uden varsel. Der blev ikke serveret morgenmad, og maden havde brug for lidt smag.
Earl
Et luftfartsselskab at opleve
Fordele: Med nyt udstyr som de 787 og venlige besætning alt er fantastisk.