2.0
Almost quadrupled the stated price with mandatory insurance. They told me I could only refuse their insurance if I had a signed statement from my insurance company. I refused the rental.Anmeldt d. 5. apr. 2026
anmeldelse fra![kayak]()
2.0
Flight was delayed car wasnt available paid and extra $600 for rental, tried to offer a luxury car as only option at a premiumAnmeldt d. 6. feb. 2026
anmeldelse fra![momondo-kyk-wl]()
2.0
They didn’t have my reservation when I arrived. I ended up spending 6x’s as much on a rental at the airport. This was absolutely the worst experience with a car rental. I should have used a different site that Kayak.Anmeldt d. 6. jan. 2026
anmeldelse fra![kayak]()
2.0
Car reserved wasn’t available, they bring another car from another company, was 3 times more expensive and we waited 3.5 hours to get possession … Will never going to use it again …Anmeldt d. 10. jan. 2025
anmeldelse fra![momondo-kyk-wl]()
2.0
This company has a counter on the airport without any personnel. They only have a paper on the counter that said to call a number for a representative assistance, but when you call, no one answer. So this makes everything useless. This Cancun office is the worts I have ever seen from this company.Anmeldt d. 27. dec. 2023
anmeldelse fra![kayak]()
8.0
The car was in regular condition but drives, the personal was helpful and respectful, the overall was good.Anmeldt d. 10. okt. 2023
anmeldelse fra![kayak]()
4.0
An additional USD$1000 had to be paid for insurance, that I thought I selected in my rental price selection. The car smelled like a dead rat, which was hard to get rid off.Anmeldt d. 19. sep. 2023
anmeldelse fra![kayak]()
2.0
They didn’t respect the reservation and the car was not available at the time of pick up. Terrible experience. We ended up using a different rental carAnmeldt d. 11. jul. 2023
anmeldelse fra![momondo-kyk-wl]()
2.0
It doesn’t matter where or for how much you book anything. They’ll create a new reservation and charge you an unreasonable rate. It’s a game and you’re sport.Anmeldt d. 20. jun. 2023
anmeldelse fra![kayak]()
4.0
The car ended up twice as expensive. It rattled like crazy. The check-in was long and not straightforward. Hidden fees, lots of pushing for extras, and a long wait. I went with a known brand because I had heard negative things about renting a car in Mexico. And for the most part the negatives were true.Anmeldt d. 15. apr. 2023
anmeldelse fra![kayak]()
6.0
They gave us a car with the back indicator light not working, luckily we thought to check all lights before leaving lot.. mexico is notorious for pulling cars over, this would have been the perfect excuse. This created an hour delay as they had to get us a different car and new paperwork. Even though we brought our own collision insurance with a letter from our credit car provider, they tacked on a $10 daily charge for a tracking monitor.Anmeldt d. 6. apr. 2023
anmeldelse fra![kayak]()
2.0
They didn’t provide a carAnmeldt d. 28. feb. 2023
anmeldelse fra![kayak]()
