easy access. easy parking. comfortable rooms. very good breakfast.
Good breakfast, hotel is located right at the beach, quiet place
Close to the beach. Excellent breakfast Small room. Missing seaview, expensive!
Location Cleaness, service
We had a lovely room with a good view and were generally quite satisfied. The food was mediocre and somewhat limited in choice.
New and spacious rooms overlooking the pool with nice deco 4 stars hotels with no tea or coffee making facilities in the room. No bar service in the refrigerator. Changing towels and bedsheets every 3 days. Noisy from 9.45 in the morning because of the animation program!!! You definately have to follow a family holiday program.
Not much 1) the hotel did not have a lift. 2) I booked a non-smoking room and was placed in a smoking room. 3) the hotel was full of children which made it very innapropriate for a couple looking to relax. 4) the fire alarm went off at 3:30am causing all to evacuate the hotel (false alarm). 5) the bathroom was filthy. 6) the TV remote control did not work. 7) shower was blocked. 8) breakfast menu limited
struggling to meet the star rating
The staff was very friendly and professional. The hotel looked magnificent and like brand new. Everything was top notch, especially for its price.
Fantastic view of sea and mountains because hotel is up on the mountain, not at sea level. Amazing, delicious buffet breakfast. Large, bright room, large balcony. Large, well-maintained attractive property. Friendly staff. 2 pools with many lounge chairs
Location of hotel to the airport w/o having to stay in the city. Views of the sea. Beds were in poor shape and uncomfortable. Thin sheets, no mattress pads, pillows & bedding less than average.Loud discoi music at the pool bar until 11 pm, rather annoying.
The only thing good about this hotel was the girls at the reception. Food was terrible, sheets were not changed in 4 days. Room was very noisy. Pool small for a 4 star hotel. Tv not functioning the first 2 days. The general manager is the rudest person I have met for some time. Not worth the 4 stars - avoid at all costs!
good position, beautiful rooms and garden, chap
Relaxed atmosphere, very friendly helpful staff, nice clean apartments, good food
this hotel might be appropriate for the low budget traveller... we made the mistake the take off the linen from the bed...oh, the mattress could tell lot's of stories!
Easy access from airport in Hiraklion. Half hour by rental car and easy to find. The owners are extremely friendly, helpful and speak English very well. Beach is 200 meters from hotel and hotel offers full course meals. Would definitely come back again. Great, budget accommodations.
The apartment is good and there is everything you need for a nice holiday. There is Wi-Fi but the signal is not that kind of good. The cleanliness is sufficient. The staff of the hotel is very friendly and helpful, nonetheless when you go to the restaurant you can wait also 10 minutes before someone comes from you and I found the continental breakfast a bit poor. I want to point out that these things can be related to my stay in the end of September. Probably in high season it works a lot better. Definitely a good hotel and the price is very cheap.
Hello. After we have seen the whole island we understood that village Agia Pelagia was a best place. Kind people, good sandy beach and a very tasty and cheap food. Apartment in Hotel Amazona was pretty nice and quiet. No complaints.
The hotel is on the beach so that was useful with the children. There was not much to do in the local area of the hotel.
Friendly hotel good facilities good buffet selection. Italian Restaurant particularly good.
Location and big rooms Their service no mini bar in hotel
food, location, accomodation Beach sport entertainment could be done by hotel and included in hotel price partly but not by a third party team. Windsurfing or water skiing training would be as plus.
We arrived early but were allowed into our room. Staff were helpful and friendly. We stayed for only one night ahead of our flight but would happily return for longer. Five minutes walk from bus station and three main museums. Excellent breakfast included in price.
convenience, near the main road, ferry the mattress is bad, sleep is not good, breakfast is so so
Large room, excellent facilities and helpfulness of staff, especially as only 2 star. Really good value for money. 5 minutes walk from all central points in Herakleio. Slight difficulty finding by car but parking available at the hotel.
I liked the closeness to the main walking mall. Would of liked some tea & coffee making facility in our rooms,
Location was perfect, near port and near main street.. Mattress is very bad, I got back pain when I stayed in this hotel for total six nights. Water was not hot enough. No free internet was inconvenience
wonderful view, relaxing atmosphere. the village is half a tourist trap but we were far from the crowd and had a great time.
hard to find at night, the road to the hotel is dangerous. it far from most of the resurants, hard to reach, old and undeveloped.
We needed a room for 1 night in between Santorini ferry and long drive to Kissamos. Netherless we expected relaxed evening in comfortable room with a view on the bay and had plans to stay until afternoon the next day swiming and going around Agia Pelagia. On arrival we was given some old room on the backyard with no view there we hardly spent a night, it looked nothing like on hotel's pictures, had a musty smell, squeaking doors, dirty carpet etc. We was glad to leave as early as we woke up never to return.
Comfortable, friendly, homelike, small apartments close to everything (beach, tavernas, city, sights, airport). The apartment was simple and nice and the view was beautiful. Some nights were hot, so air conditioner was needed. We had also a car so it was easy to jump in and go around the island. The owners were really friendly, thank you! Small minus were the loudy karaoke nights of the hotel next to this (Panodrama).
Very friendly family owned hotel. Difficult to find, but once you get there you feel like part of the family. Home cooked moussaka, and a warm welcome
Had a wonderful stay at villa Bellevue. Friendly- family atmosphere, the view from the hotel is one of the best views in the whole Crete. The hotel is built in 7000square meters of lush greenery of palm, olive, lemon and hibiscus trees. The elevated garden area provides plenty of space for guests to move around in. Clean rooms, fresh clean bed linen. And very big swimming pool!! I didn’t notice anything negative about the place.
location; pool Additional charge for air conditioning not published; air conditioning in one of the two rooms only; no guest reviews on the web
Relaxing Too remote, you do need a car if your staying there.not even a small supermarket nearby
The view of the bay was quite nice, and at 25 Euros per night is was very inexpensive. The room was large and the pool was also large. However, you sometimes get what you pay for, and this was one of those times. I have to say that other guests (mostly German) seemed content. Our room was poorly lit and poorly ventilated and was musty with a strong odor of mildew in the bathroom. We were plagued by mosquitos in the room at night - these presumably entered through open ventilation ducts, one of which was located directly over a partially-filled bucket of water. There is limited parking and luggage has to be carried up a very steep hill. We moved after one night.
Difficult to find (no signs). Parking not so convenient. Not a great breakfast.
i liked everything.excellent service,quiet and discreet,very close to the beach and all other establishments.would like to have spent more time there. nothing really comes to mind
Excellent facilities. Staff can be friendlier in their service and less automative. Staff should learn how to smile more and show more warmth and friendliness.
The staff is very helpful, professional and quick. The hotel is brand new, nice and clean. Good Gym. Very good breakfast.
The fact we were upgraded for a club suite on arrivval and everything is brand new, clean, with good service. would like to reccomend anastasia on reception who was cocktails at the bar were bad
Awesome stay, friendly staff, clean and upscale
hotel staff eager small rooms
Great hotel. Excellent staff, especially wait staff. Really comfortable beds. Nice hotel which I'd recommend.
we loved everything. Pool looked and was fantastic. Whole hotel was really beautiful nad staff friendly and welcoming no - loved it all
Good location, easy to find. Breakfast was a buffet with everything, excellent. Liked the balcony, busy street below to watch but some traffic noise when trying to sleep. For some reason they have 2 single beds pushed together instead of a king or queen.
The hotel facilities were new, but the location was a bit far from the center. NO
The staff were very friendly The website said the hotel had facilities that it didnt have eg.pay tv , day spa and wellness centre , 24hour room service
entrance, reception, facilities, location, very very small room and bathroom like in Ibis hotel, waitress in bar not very kind to customers, breakfast not enough big for 5 stars hotel
Since the recent renovation, the quality of rooms is outstanding. Breakfasts and bar menu excellent. The standards of service and staff friendliness are exceptionally good.
Quite and calm atmosphere In 4 persons apartments in the second room was no aircondicion
Small swimming pool- not "large" as in description.
It is near the beach and my room had a lovely view of the hills. The swimming pool was also handy to cool down after a trip to the nearby towns. There is a very well stocked supermarket next to it which made shopping and cooking in the room very convenient. The hotel owner, George, was very helpful - on two occasions he offered me a lift to the motorway and waited until the bus came to pick me up. He was also there to give me a lift back to the hotel. Some of the towels were frayed and the sheets had holes in them. On one occasion I saw a cockroach in the bathroom and had to cover the drains to stop more coming out. The toilet flush didn't work very well and I had to pour bucketfuls of water to do the job.
Hospitality was exceptional! Hotel garden was beautiful. Pool will be a plus when it is opened for the season. Owner/Manager George shared time to suggest ways to spend our first two days in Crete. A tasty, breakfast was served. George's travel ideas were fantastic, including tips on local cuisine. Air conditioner/heater was quiet. Room had hotplate and fridge. The controls for TV were not functional. Shower had no hook for shower wand. Toilet was slow to refill. (But the room was fine, and Maria from the owner/manager family provided us with water and carefully explained how to operate the heating/air conditioning system). We hope to return to Dioskouri Apts!!!
Friendly welcome by the owner, free use of his pc/internet and a wonderful breakfast -name it and it was there! Area around hotel not attractive.
Perfect location in the heart of the city next to bus terminal . Friendly multilingual staff. Luxurious atmosphere.
Great service, nice room. Noisy at times as located in the proximity of the airport. Then again so is almost all of Heraklion and the windows keep out most of the noise. The step up chair provided in front of the bathtub to climb in and use as a shower is a nice touch but I prefer a separate shower without the climbing exercise.
Good hotel nice staff perfect location to start and finisch your trip to crete, next to harbour and airport, no noise and relaxed atmosphere nice breakfast
Excellent, helpful and friendly service. Immaculate presentation Dinner was average - not up to standard set by the rest of the hotel
The hotle is very well situated with near access to 25th of August St. and the Market. The view of the venetian castle and harbor from from the hotel is dreammy. The hotel itself is very designer modern inside while classic outside. The staff was very helpful and friendly. The breakfast buffet was wonderful. The salads were very good at the roof top restaurant. They arranged for timely transportation to Knossos and the airport. My only bad experience was a group of very roudy Japanese tourists which may have had too much to drink and woke me up at 12:30 a.m. on my last night here. Otherwise, this was a perfect stay.
A luxury hotel with excellent staff and fantastic food. Located near marina, port and easy walk to shops, museums etc.
The building, the hard wood floors, the breakfast, people were nice. There were very few people working ! there was no one at the front door when we arrived and we had to walk to the receprtion to tell them we needed someone for our luggage... they send a girl(a waitress) to pick them up!!! I felt bad for her. There was something uncomfortable about how the ground floor was designed , the location of the reception behind all these glass doors!
Great experience - I will return.
Everything. Very friendly and welcoming.
This hotel is very special, the rooms are really good, the nature around is astonishing and the people there are so nice and friendly like in no other place we have been. This is the second time we went to this hotel and we will be back again for sure!
Location and attitude of staff
Vergis Epavlis has been the best place where to relax and disconnect. It’s excellent place, the great breakfasts with an amazing sight, the comfortable and luxurious rooms, the quiet moments at the swimming pool… An exquisite attention from the owners as well as the little details has done these holidays the best ones. An unforgettable experience, we hope to repeat again. Gonzalo y mónica. All good things finish someday, so we couldn’t stay more days within this little paradise.
The location, staff, facilities - everything!
Great attention to detail given by staff to ensure the comfort and enjoyment of all guests. Rooms are large and spacious and tasetefully decorated. Balcony is a good size. Location is either perfect or a little bit remote depending on your point of view. For me it was a little remote but we had a hire car (essential) and it proved to be a good central base.
we enjoyed an amazing view, the most special hospitality, and a gorgeous place to stay, big and comfortable and beutiful rooms, we never wanted to go outside... to leave...
Quiet accommodation in a wonderful house in the typical landscape of Crete. Large rooms/apartments with an extraordinary design and views, superb service, nice dining room, unforgettable tavern Ethimico...