Restaurant staff refused or could not speak english
Very friendly and helpful staff, nothing seemed too much trouble and they were so very polite and always had a smile to boot!
Staff freindly and clean and comfortabkle soroundings and secure parking
It is a hotel whose facilities are superior to it's class It is close to train station (10 min by taxi) but not that close/ easy to find by foot.
It is comfortable and all was clean
staff very friendly and accomodation and restuarant all of a high standard and very good value for money
It had all the mod-coms (excellent en-suite, wifi, airco, fridge) and high-quality accommodation for a very reasonable price. Extremely good value for money.
friendly staff,excellent value,air conditioned,and underground parking for the motorbike excellent
Easy to find and good carpark a little out from the centre of the old town, but public transport was good
Very good hotel, facilities and staff were wonderful and very service minded.
Very helpful staff. Superb room. Wonderful facilities. Car was taken from outside front door to car park and returned as we left. Difficulty in finding the hotel in the car. Because of the pedestrian areas it was very complicated to get to it. However the hotel reception staff were helpful in the utmost and eventually we made it although without SATnav I suspect it would have been impossible.
clean and modern within the old facade
Welcoming and very helpful staff. The hotel is just a few steps from all the important sights of Pamplona. The best air conditioning and heating system we've come across - no noise and no draughts
Fantastic location, charming staff, lovely big rooms especially luxurious bathrooms
The rooms were lovely overlooking the square and the staff we're accomodating The food in the restaurant was not as good as the hotel difficult to gain access by car
Excellent room and excellent air conditioning. A very central hotel in Pamplona but there are many closed streets so access is difficult. Once I found the way the staff were very attentive and helpful.
The hotel was quiet. The rooms were very clean and comfortable. The staff was quite friendly and helpful. The breakfasts had a variety of fruits, beverages, cured meats, tortilla, juices, and breads. No; however, the location is on the northwest edge outside of town. You really need a car if you are planning to go into the city center frequently. We were there during San Fermin, so having a car made it easier. If you don't want to deal with parking in the city, this location may not be for you. If you don't mind, then you can't beat the hotel and its room rates during the fiesta.
Menu del dia good idea Breakfast was a little lees inspiring than normal but still good
The receptionist tried his best. The telephone did not work. Some lamps did not work.
Very Clean, good sized rooms, and bathrooms. The hotel is in a remote, quiet area (on the edge of the town) The restaurant was closed on the Sunday Evening, and there are no other restaurants within a walkable distance. At 15 euros, the breakfast was overpriced and the fruit available was not ripe.
Our room was excellent value for money and very pleasant.We had room service which again was good value and good food. We also liked the location and ambience of the hotel. We returned for a second stay on our return journey. On our second visit we decided to dine in the restaurant but we did not rate the restaurant food.
It was awesome; we got a good deal through booking.com. The hotel was worth way more than we paid for it. Staff were exceptional, friendly and very helpful!! Breakfast was also fantastic.
Covenient and comfortable
Excellent in every way, on a motorcycle trip with friends. We arrived early and had a very friendly and efficient reception. Lunch, dinner and breakfast were all very good indeed. Super hotel.
We were en route to Southern Spain and stayed only one night but the hotel was well designed and had a good resturant. It is convenient for seeing Pamplona but also near to lovely countryside. We prefered to have the windows open but the air conditioning units where very noisy so we had to shut the windows.
good breakfast 1st room was very stinky, maybe cigar, we moved to a 2nd room that smelled but after we aired the room out for a few hours, all wiondows open, it was acceptable. No elevator.
The hotel was very spacious and the staff, especially one of the ladies in the restaurant, were extremely helpful.
Can't get any room service (food) from 3:00 to 9:00 PM
I stayed for one night with my wife whilst making my annual visit to friends in Pamplona. I took advantage of a reduced price which was very attractive to me following the fall in the value of the pound against the euro which now makes Spanish hotels very expensive for me.
staff very very help full
Would recommend the hotel to anyone and will return. Post code for sat nav is not for the zenit hotel it takes you 3 miles away in a field.
Excellent hotel & perfect for a stop off when travelling. Easy access without negotiating city centre driving. Not a negative point as such, depending on your reason for choosing this hotel, but this is a retail park location so no good if you want a night time stroll.
We really enjoyed staying at the Zenith. The room was very modern and well equipped. The staff was very friendly and helpful. The breakfast was excellent.
Close to the highway - nice & big rooms - good staff - good choice if you are travelling from area of Saragoza to area of San Sebastian eg.
fantastic hotel and only a few minutes by car from the city center!
Good location , polite personal, WiFi in rooms, good breakfast No internet computer in the hall, Parking in another building
It is very close to the center of the city The parking is expensive and outside the building. The elevator starts after several steps. Not adapted to disabled people.
Hotel is within the walking distance to the Pamplona Center and an excellent value for the money. Staff was very helpful and friendly. When next time in Pamplona for San Fermin I will definetly stay there again.
the location we had to take a stair case before reaching the elevator; hall and room were small
freindly, helpful staff ... the hassle car parking - backwards and forwards with the key, would be hard to manage if on your own. Noisy location, but inevitable if you want to be close to the centre of things ...
A good hotel for short stays. A short walking distance from the city center (the old one). The room could have been bigger.
The closeness of the hotel to the old centre The hotel is in need of refurbishment and we thought poor for the price we paid
location overall good with helpful staff room warm when open widows noisy due to main road
Very good location. God value for money. The cleaning of the room could improve.
- Location is great, right next to the Old Town and Bus Station. About a 5 - 7 EUR taxi ride from the train station, and about 10 - 15 EUR taxi ride from the airport. Clean enough, and hotel staff is really friendly. - Hotel is old, furnishings are outdated, not exactly a stylish place. It's enough if you just need a cheap place to stay.
Excellent value for price I paid. Very convenient location, complimentary mini bar and afternoon lobby coffee and tea service, quality and comfort, quiet, clean and well taken care of work out room had 2 stationary bikes and weights
rooms were clean, comfortable. Staff very helpful. I thought it was closer to the center. Wasn´t the best location for touring the city center, but certainly a manageable walk.
The hotel is about 20 minute walk outside the main area of Pamplona but that was actually the best thing as you had to walk through this historical park which has all the old fortress walls and gates into the city which is just spectacular. There are also some really good deli's and bars on the street its on.The room sitself was so lovely and really clean.Staff were so helpful. I would have given anything for a pool but hey! this hotel had everything else, you can't have everything!
Helpful staff I booked a double bed and got twins.
Staff was very pleasant and helpful in every way I have no complaints
Free minibar was excellent Couldn't check in until 12
Very modern comfortable clean room, free mini bar, staff very helpful. The location was good, it was close enough to City centre to be able to walk in about 15 minutes, but far enough out to be quiet. Have stayed there before and would stay again. Thought the car parking at 15.50€ per night was expensive
The room was comfortable, impeccably clean and modern The hotel was just too noisy for us. When we arrived at 4.00pm, the area seemed very quiet, but as of 11.00pm, things changed. The surrounding bars and restaurants started filling up and there were people in the street, talking loudly until 1.00am. At 1.30am all the restaurants started pouring their empty bottles into the recycling bins in front of the hotel. I tried to switch on the air conditioning to block out the noise, but it was not working.
Friendly helpful staff who spoke good English. Availablity of a garage was most welcome. Quite far out from centre of city (good 20 minute walk).
It is a nice clean,comfortable hotel. Helpful staff. Good location very close to the university. The restaurant serves excelent food.
Hotel was located quite central in the nice old part of the city and staff was helpful when asked. I booked a double bed and we were given a bedroom with twin beds put together. I consider breakfast should be included in the price.
I was very impressed with the friendly and professional staff and also the location, which is in a very interesting and atmospheric part of the old city.
The location of the hotel was excellent, along with the cleanliness and comfort of the room. The staff were pleasant and helpfull. We had dinner at the hotel where there was a good selection and the food was of good quality if a little too salty for our taste.
The location was very good: right inside the city walls and with their own car parking. The hotel is very new and has been furnished in a simple modern style with all amenities.
Location, general quality, friendly helpful staff menu offered in dining room on Monday night was very limited and the food served was of a poor quality. Staff in attendance also had limited English.
Closeness to tourist places
the location for the running of the bulls no spa, no gym
Close to historical centre Quite challenging to find unless you have a satnav the dining room is a converted chapel, stark white and stained glass windows. Not an intimate dining atmoshere
The staff was very friendly, and the rooms were clean. The restaurant was beautiful. Valet parking and internet were free.
very friendly stuff, close to the city center difficult to find, thin walls - noisy in the morning
Position. Room very nice and well furnished. Not many international tv channels. Restaurant too expensive. Pay wifi connection
Clean and central to the centre Restaurant is expensive
Price Facilities Location
The fact it was central to the town but because Pamplona was so attractive we did not spend much time in the hotel. No
I liked the convenience of location to the old town area. The nights were also very quiet which was important to me. My window was partially blocked due to improvements being made on the front terraces. So my terrace was inaccessible and I could not see out a window.
We were given a 5th floor room with good views over park to mountains. The staff were pleasant and helpful. The price for the car park was a bit high.
proximity to the old town breakfast was very ordinary ...especially when i paid 1700 usd for 3 nights. no free internet ...big downer for that room rate , being san fermin, they gouged me hard, like a bull
Very close to the Old Town and Park. The room had a balcony overlooking swimming pool although we did not have time to use it!
Helpful friendly staff, remedying minor problems (TV/computer access) within minutes. Excellent dinner in "Gourmet" restaurant, although as we were only guests eating there that evening it lacked atmosphere. Hotel's excellent situation would make me stay there again. A Menu of the day was displayed prominently in the hotel but did not seem to be available in the restaurant in the evening. The "Gourmet" menu was enjoyable but it would have been nice to have the cheaper alternative. Perhaps a misunderstanding?
air con didn't work
Food served in rooms not of good quality, and no staff speak english at all. nothing in vicinety to do or eat.
The staff. They were excellent, probably the best receptionist and service staffing I have ever had in my 30+ years of business travel. What I mentioned before, getting there.
cafeteria was nice not all desk staff spoke English room was extremely hot
nice design, very clean. simple and nice breakfast. I would certanly stay here again, has a good location 10 minutes walking from the cathedral and is a very pleasant hotel.I felt well there. It´s impossible to use the internet in the room, the signal is very poor. In the last day, bed´s clothes had been taken at 9 AM, while we were having the breakfast. That shouldn´t be done before the check out.
Room size and comfort. Need more Eng. speaking personnel.
ease of access to town centre but far enough away at night to avoid the noise and drunks ! the room was not serviced eg the bed not made at all eventually after asking three times on one day some one came to make the bed
It was nice and quiet, and clean throughout. It was conveniently close to the hospital I needed to visit. The shower heads need a little attention, as most of the holes were blocked up with calcium. Other than that all good.
reception staff; cleanliness; noise level. breakfast; room location and geometry (119); water flowing sounds in the room.
excellent location and generally nice facility. squeaky floors. 3 floors, didn't see an elevator.
There are so many things to like (love!) about Hostal Navarra!... It's a close walk to the bus station, close walk to the center of town, it's spotlessly clean, relatively recently refurbished, Mikael the owner is hugely helpful and speaks good English, and it's excellent value for the price! (...And I also love that I could have a tea kettle in my room, to make my own cups of tea! :) When it comes to staying in Pamplona, look no further than Hostal Navarra. You won't be disappointed!
very clean, tidy and functional and very central and good value would stay again
Friendly and helpfull staff. Close to the bus station and local attractions in town. Clean and tidy rooms.
Perfect. From the booking to the check-out... One of my best "hotel" experience so far. We requested a baby bed through booking.com. An hour after the confirmation we received an email from the "Palacio Guendulain" telling us that the baby bed will be ready for us! In addition, our room was big, very clean, staff was nice, smiling and helpfull. This should be a 5* hotel. Maybe a better choice for the breakfast.
The elegant decoration of the common areas and rooms, the building is an old palace refurnished. Beautiful no
absolutely superb and impressive
First class accommodation with high level of service from bilingual and friendly staff that made our stay very enjoyable. The Hotel is beautifully furnished. It's very convenient location.
wonderful standard of service and comfort
The fact that there was never even the hint of a complaint or a problem. Difficulty in finding it but the staff took my car and got rid of it immediately. Thank you Santiago.
location, beautiful converted palace breakfast was just ok
Beautiful new hotel in an old palace, the location was perfect for wandering around Pamplona old town.
Staff was very helpful and responsive. Excellent location. Well-appointed and clean room with nice bathroom. Unloading area in front of hotel is a bus stop and only allows short stops for unloading. Parking is in municipal lot about 3 blocks away, but this is very manageable.
The receptionist went out of her way to help me locate my baggage that was delayed in Madrid. She was charming and delightful.
Location. Smokey cafe downstairs.
The staff was so friendly, during a crazy time in Pamplona. Room was as nice as a higher price room we had to stay in the next night because Yoldi was full. Very nice bathrooms. Great value-and location.
Position and quality
Excellent location very close to the old town, it is possibly the quietest city centre hotel I have ever stayed in, we expereinced no street noise or noise from other guests. Friendly, helpful staff.
Everything was great. The staff was very nice!
The room was really extremely clean. The staff were very friendly, and they allowed me to enter my room early. The hotel was close to the old town. Just a minor issue is that the strength of the wifi signal in my room could be improved, but no worries as I would definitely stay at Hotel Yoldi again.
The hotel Yoldi is very good located in the center of Pamplona and it takes no more than 5-10 min. to get to any part of the town. Though the hotel is quite old, all the rooms are just renewed and provide all the modern fascilities. none
Center of the city, nice food Nobody speak english