Walking distance to town. Seafront. The booking was guaranteed seaview and there was no seaview room available when we booked in and therefore had to change rooms after 1 night.
Very nice facility, though there are lots of stairs. The food was excellent, and the entertainment staff ("animation team") organized a super-fun trip to the local disco, complete with tee-shirts. Booked and paid for a room with a sea view; upon arrival, only room available was "garden view" (view of the shrubs and a tree), with no adjustment in price; also, the spa was very overpriced with comparable services in Gumbut at much lower cost.
the pool breakfast area was far from some of the rooms air conditioner was not very cold
nothing no tap water at night,insects(big bugs) in the room,very poor and not fresh breakfast,dirty beach,constraction in progress
Great location, value for money, good food Bed was a little uncomfortable
food and services. Lovly view from our room and very clean. Beautiful pool and bars and cafes surrounding area No adequate lifts to all floors for people with walking difficulties due to the amount of steps.
Like the Aegea Sea view and it's 'Pool & Beach' Area.
the view from our room (sea view).... they should offer free lockers in the room... and spa club charges very high...
It had an indoor swimming-pool and a hammam (free for guests). The room had a nice balcony with a lovely seaview. It was quiet. Staff were most helpful. The buffet restaurant is closed off season. The choice of food from the room service is very limited. I ordered the same meal twice, the second time I had salad instead of vegetables. The quantity is limited too. Also guests have to pay for the airport pick-up
Spacious room, great views, incredibly friendly staff, fantastic food in terms of quality and variety. I'll definitely come back to stay here. Internet is unbearably slow all over the complex.
It is a very relaxing hotel and the food was of high quaulity I did't like the fact that there was't much entertainment at the hotel, some of the bars wont open every nite and the prices of drinks was very expensive.
A good amount of the staff spoke English, which is very helpful, there are also inexpensive and fun things to do right outside the hotel. For example a 7 hour boat trip around Bodrum, meal included, for 20 dollars. If you're planning on staying in the hotel for only a few nights like I did, you won't be able to get your monies worth, in my opinion, if you're staying for a week or so, and can afford it, well worth it.
- beach, clean sea water; waiters are very prompt to clean the tables; excellent coffee at the bar; tennis; terraces; landscape - this 5* hotel needs a re-evaluation, is rather a 3* clean hotel; same breakfast every morning, no variety, no change in the menu, you have to pay for fresh orange juice at BREAKFAST and dinner (even if half-board paid); not enough elevators on each side of the hotel (very crowded too often); many times either poor communication between staff members, either they do not understand English well, so that messages transmitted differently, wrong, partially; we paid for some items in the minibars we never got - we explained it to reception desk but no result.
Nothing Awful service. This is not a 5 star hotel, it is 3 star with max 2 star service.
Great location, close to bodrum Marina. No way this Is a 5 star hotel, on its best day it's a 3 star hotel.
The location was though away from the city center, the beach was nice.It was affordable. Room was small and its facilities were poor
The only drawback is the catering facilities. You should allow the option since it is paid for to request these paid for dinners or breakfast to be delivered to the room. It is impossible to find seating especially for dinners and very often tables are reserved and remain empty until the client shows up. This is not proper conduct especially by the staff waiting on the guests. These facilities should be based on first come first serve- No advance reservations!!! See the above. I guess a client should at least have the option not to pay for hALF boerd and eat as he wishes. I paid for half board and paid for every meal I had because so far it has been annoying to try to find seating at your dining facilities
Nice beach, good location and view at Bodrum castle, food's excellent, personnel is very polite and helpful, hotel's close to bus station as well as watertaxi and taxi stations. There's not always enough chaise lounges on the beach, drinks are not included with meals (dinner). It's forbidden to bring food and drinks into the hotel.
Great location. Small but nicely decorated rooms. Nice breakfast with a view of the Bodrum marina. Front desk could have been a bit more welcoming. Management should reconsider their parking arrangements with a nearby "parking lot" as their staff were extremely rude.
Location- restaurant excellent on sea front. Lovely pool area. Walk-in shower had black mould in the corners by the shower tray.- needed special cleaning. The room itself very clean and smelt lovely
It was very close to everything!
Staff friendliness and location TV channels needs to improve
Wonderful location, right on the marina and main shopping/eating area. Beautiful ambiance, helpful and friendly staff, great food. Pool area is gorgeous with lots of cabanas and outdoor bar and seating area.
late arrival catered for
Excellent location relative to sightseeing and restaurants Some hotel staff attitude not quiet up to international standard
The hotel was very convenient for both Bodrum centre and the marina, and ideal if you are taking/have taken a gulet holiday. We had to ask for pool towels twice, as we were up early one morning (7.30) - these should be readily available at that time.
The location of Marina Vista is perfect as it's located pretty much in the heart of marina/bodrum.Walking every day via the restaurants and shopping area's was a highlight.The hotel has great resources which includes pool/plus infants pool area,sauna,spa,gym.The breakfast was great every morning including the view from the terrace.Marina Vista was good value for money.We had problems on arrival & not all staff were friendly but we enjoyed our stay at Marina Vista. The things which i did not enjoy was being not assisted on arrival & having to carry my baby pram & bugguage up the entry stairs of the hotel followed by being taken to my room & finding the room had not been cleaned from the previous departure,beds & bins tossed & towels on floor was not a good start followed by having to wait about 1hr for the room to be cleaned & sorted.It seems this hotel has the potential to be great but at this stage lacks staff direction & customer service.Our room was also cleaned daily at about 5pm which we found odd.In all honestly the hotel amenties area great.
Pool garden and breakfast terace. Very nice view No shower gel in the bathroom
On arrival at the Hotel they tried to charge us 400 euros more then our agreed reservation. This took over an hour to settle. The room where dated and facitities lacking, tv didn't work, Toilet broke every day, toileteries poor, towels and bed linen shabby, damp in the room paint peeling from walls, twice no towels left for use at the pool, no opportunity for children to eat early, lunch stopped at 2pm dinner served at 7pm, very hungry children! Pool attendants rude and dismissive of the children.
they have good cuisine and are mostly friendly
It has good location and view The standard of rooms and service is not for 5 star resort/hotel .it is only for max.3 Stars there is no internet in rooms no tissues in rooms no facility for hot drinks in rooms a/c is not properly working no proper equiment to shift the bags as they damaged the rollers of bags in addtion to the handle of the bag as they were pulling the bags directly on rough road in stad of using hand carrage for transporting the luggage not enough staff to service the hot meals as you have to stay in long que as there one and only one man to serve the resturant is very hot as there is no a/c working and it is the same for lobby no service of transport from the hotel to airportand the opposite no daily shuttle bus from hotel to down town
Very clean and neat hotel. The service was great. Gokce was the personal professional assistant that helped us during the check in process she was very articulate and professional. She was one of the few people that spoke great English and communicated really well. We really appreciated Gokce being cordial and attentive with her service.
The beach .....sea view from my room....accomodation. I was a little bit disapointed about the level of other guests in hotel... but for this price this is usual
Nothing !!!!! i complained about the hotel to you with another email - Hotel is not 5 star . its registered 4 star and its not even worth that
Very friendly staff, excellent location, clean rooms
Hotel staff is Not good at all and rooms Are dirty and poorly equipped! Everything's but the location. Surely does Not fit with the booking.com rating.
peaceful location. very near to the entertainment area weak wi-fi service
Nice room, nice swimming pool, good value for money
The facility is adequate, even includes clothes rack which is rare to find in Turkish hotels. Location is central, within walking distance to harbour as well as center of town. Breakfast was good too. The staff was a little cold but not unfriendly. I guess it's Bodrum style after all -- they see too many tourists come and go!
room is big enough and the bathroom is new and clean.the location is close to the center of the city and the sea is not far from there.
Breakfast was OK, for turkish standards. The room was really not too clean. The towels didn't smell like clean. It may be a detail, but it was enough for us to move away.
Very nice room, great shower, comfortable bed, amazing breakfast, excellent pool, friendly and helpful staff. The Wifi signal in room was weak, relatively long walk to harbor and other attractions (although still walkable)
Beautiful hotel, nice grounds, loved the room decorations. Cleanliness was exceptional. Pool area is lovely, bed is very comfortable. Wifi was unreliable.
Pool and spa facilities are excellent.
I was very impressed and pleased with the level of service, anything we asked for was immediately accommodated, the staff was lovely! I would definitely stay here again and would recommend this hotel to anyone staying in Bodrum. It was also very convenient due to the fact that there is a mall within walking distance called Oasis.
The hotel is very comfortable and relaxing. The swimming pool is fantastic and the breakfast is very good and various. It's good the possibility to have something to eat at every time and in every place during the day. A very good quality/price solution. The reception's staff is not very kind and it is quite difficult to get information about Spa of the hotel, beaches, etc.
Thank You Bodrium Boutique for to give us the thrill of our lifetime... The Hotel is well decorated, very clean. The buffet breakfast is delicious. The Staff especially Front Desk staff was great, well educated and realy helpfull. They organised everything during our stay. Thank You again and hope to see You for the next time...
The hotel staff is very nice and accommodating. The rooms are attention to detail are beautiful and the location is just off the main downtown area - perfect retreat.
Very helpful and willing staff and the hotel was very clean and very up-market for the price. Rooms were a little small and no fridge.
There is a fantastic swimming pool and there is a great sauna. Breakast is also great especially sitting alongside the pool. The bed is huge and very comfortable. The hotel is not located that close to a beach but can be easily reached by a taxi. The bathrooms are quie small and have no bath tubs. This makes it difficult for bathing very young children.
Everything!! Nothing!!!! If I must comment it was on departure and paying the final bill, it was a mix up and still sorting back in England now. Wish they would of had our bill ready as they knew when we would be departing. It could of been sorted there and then, instead of telephoning us in the taxi on our way to the airport.
Fantastic staff, real value for money, quiet and peaceful, highly recommend it
Staff was very helpful and pleasant. Location was warm and inviting. Very nice place and would have loved to stay longer. Dinner was wonderful as was the view. Accommodations were very nice and my wife and I had a wonderful time.
El Vino Hotel has its excellent reputation (nomber one Trip Advisor 2009) in terms of service and comfort. The minute you enter the hotel, you feel a very cosy and charming atomsphere. Every thing resides in the details. It's a very peaceful place, with nice bedrooms and pool side. The staff was very caring for our needs and would do anything to please us. The breakfast buffet was delicious and the location is excelent as it's only a 5 minutes walking distance to town. My boyfriend and I had such a great time there as we really needed to relax. The food was also excelent and the choice of wine really good. I highly recommend this place and miss it already. Every thing resides in the details...you will love this place.
We were at El Vino Hotel in Bordrum for one night in transit from Kos to Ephesus. The hotel is a true gem, with attentive service. The room was more like a suite with separate living room and bedroom. The pool is kept extremely clean and is surrounded by lush vegetation. You do not even feel that you are in Bodrum. It is an outstanding place to relax after boat rides or beachcombing. The personnel went out of its way to accommodate our needs. We highly recommend it and we are very choosy travelers. The location is not ideal in terms of view and proximity to the Marina, but a 10-15 minute walk is not a big hurdle
The comfort room, the goergeous view at the terrace restaurant, pretty poolside Nothing special
Good location, well appointed room, good restaurant, helpful staff single beds
El Vino is set in a beautiful and peaceful environment - a lazy afternoon around the pool is a must. Staff are friendly and the place is clean and tidy. It's about a 10 minute walk down to the marina where many shops and restaurants or only a YTL 5 (approx £2.50) taxi ride.
Deniz the manager and Pelin in the office were most helpful charming people who made us so welcome when we arrived and were always so pleasant throughout our stay. The hotel was very conveniently situated only 20-25 minutes walk from the harbour area in Bodrum yet was in a peaceful residential area and so very comfortable..the tea/ coffee and cakes served free of charge in the garden by the swimming pool every evening was a very nice touch. I would have expected fresh orange/ fresh fruit juice for breakfast in a hotel of this calibre...
While the hotel is located in the midst of a city, the effective use of landscaping makes it feel like a garden oasis. It was difficult to enter the hotel from the top entrance with our standard transmission car because of the steepness of the grade; much easier to enter and park at the lower entrance.
Nice room and hotel service A little bit dark in the night.
The staff is very very friendly and the stay was very cosy. It was very clean as well and everything was tip-top. Best thing is that it's walking distance (3minutes) to the bus station and the coast ... so you can easily catch a bus from there to anywhere around bodrum even the beaches up north and the buses keep working until 3am ! Not at all ... very friendly staff, clean rooms, hot water, excellent service.
The central position of the hotel, the size of my room. It is a nice, good builded hotel. The room was dirty, the bed blankets especially :( but maybe because now it is out of season time and it was a last minute booking? Breakfast was very poor and....did not inspirate me. (maybe because not many customers in the Hotel)??
The hotel is close to the bar street of Bodrum I was given a big room with tea maker and tea table. But unfortunately, the water pressure was too weak, the lights did not work and there was no wireless internet connection. The availability of wireless internet is not garanteed in every room, which seems to be in contraction with the booking.com site's description. Finally I changed to another room which was smaller but everything worked fine.
The hotelpersonel try to help and they are kind, but they are not so prefessional that they say that they a question don't understand. So they give sometimes not good help. This hotel gives no value for your money. It is far to expensive for a hotel of this quality in Turkey. Further: On one day no hot water. The showerfacilities are not clean (mould).
The pool was nice and it's only a couple of minutes walk from the beach and the town centre. Food and drinks were very expensive. Food was very poor quality & often inedible. Half of our party of 36 were kicked out half way through the holiday because they had overbooked and wanted to give priority to the tour operators. We were moved to an even poorer quality hotel along the road that was dirty, smelly and in disrepair.
There were plenty of sunbeds and quite a few terraces to sunbathe on away from the pool. The pool was clean and large enough to swim in. The staff were pleasant. In our room there was a fridge kettle and hairdryer (not all had them though). The breakfast was self service. You could also bring in cereals for the children or for those who didn't like the Turkish breakfast. The rooms were cleaned daily, and the chambermaid was really nice. Even though we did not book with Thomas Cook, the rep Patrick came to see us and welcome us. The rooms were basic and small. They did not have a balcony that would accommodate a table and chairs, you could fit a stool on them only. A lot of the rooms were dark. We did not like our first room so we asked to be moved. The hotel has private appartments to the rear and the people in these can use the hotel facilities. There were a lot of complaimts about faulty showers, and we had to cover the floor with towels when we had a shower because the water was not draining away, even though we reported it to the hotel more than once.
Location is great,the hotel is very good designed and kept. Wifi is quite poor
Friendly atmosphere and helpful staff; location;
Nice staff , clean , quiet, comfortable. I would classify this hotel as Boutique. Access to the hotel via the street can be a little crazy at peak driving times. ( the street is a little Narrow) other than that we loved staying at the Su Hotel.
Good quality boutique hotel
Nice atmosphere, nice restaurant and well designed rooms. The furniture is very colorful and nice. The hotel is near all the tourist points of Bodrum in the center of town. Incredible, but rooms don't have tv and mini bar.
Great staff - very helpful. Great breakfast - lots of variety and very fresh. Very good location. Juice should be provided with breakfast - shouldn't have to pay extra for it.
A little oasis in the middle of a busy city. Designed well for relaxation around the pool with excellent and friendly service. Romantic setting for al fresco dining.
Tranquil surrounding and location No tv, fridge or safe in room.
Staff were frindly and helpful. Hotel was pretty and individual. Location was quiet but only a couple of blocks from the harbour.
Great atmosphere, really good people, just great all round. No TV...
Very charming hotel and very friendly staff, good food, pleasant swimming-pool, family and relaxing atmosphere after a hot day in Bodrum, walking distance from all points of interest Rooms are small
Perfect location, beautiful propery, wonderful staff minor complaints not worth mentioning