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Great hotel and staff! everyone very helpful. excellent location for everything very close to town and the beach was right across the street. only thing we didn't like was the breakfast not enough protein choices almost everything was very high in carbs but everything else was great
The room was clean, updated, and spacious. The balcony overlooked the harbor and view was great. Each morning we enjoyed the continental breakfast before we walked across the street to the beach
the facility was amazing and so was the pool the sheets were not changed in our hotel in 10 days. the hotel doenst have its own housekeeping staff it looks like. every day was a different maid.
Pool view of ocean. Loud construction noise outside room starting at 730 am. Not worth $400/night to have to put up with that. No bar/lounge.
Staff excellent!!!! Fixed my problem with a bonus. Love those guys at the Hyatt...Worth every pretty penny! My reservation from Bookit.com did not arrive in time for my arrival. I waited in embarrassment for 45 min while trying to solve the problem over the phone. The manager took care of the problem later. I will never book a res with Bookit.com again!!!
We loved the room and view of the pool deck. The location is adjacent to a pristine beach, the beach walk and not far from shopping, dining and transportation. My wife got a shell massage at the Sandiva Spa, which she said was very nice and worth the expense. Our ice maker in our fridge didn't work, but the staff was helpful, fixed it quickly and brought us a bag of ice. The hotel dining was also very good. There were plenty of options, local flavors and the food was delicious. There was nothing, that I noticed or experienced, that detracted from our short vacation. It's an upscale resort in a resort town. So the hallway carpeting is worn and wrinkling, and there are nicks and scuffs here and there. If you're the type of person for whom perfection is your expectation, then stop here. You're better off building your own perfect resort from scratch. Save this one for the rest of us.
My room was more than satisfactory, boasting incredible water views from every angle of the large balcony. Inside the room, I felt surrounded by elegance from the crisp white linens on the large king sized bed to the high end furniture choices used to compliment the large kitchenette. The bathroom was luxurious and spacious, perfect for relaxation after a long day on the adjacent white sand beaches. The staff, particularly my wait staff at Shor; Aki and Nate, as well as my bartender, Krystin; made me feel right at home as if I had known them for a lifetime. With their pleasant welcome and eagerness to make my vacation as enjoyable as possible, it was easy to see why this resort is so highly rated. I will most definitely arrange for another stay soon to revisit this beautiful resort and its amazing staff and will be sure to recommend the Hyatt Regency in the future.
Beds were too firm Pillow were uncomfortable
Excellent food! Pool was not overcrowded, even on a holiday weekend. We were able to find a chair, no matter the time of day. Beautiful hotel. Friendly, gracious staff. Beds were comfy and we had more than enough pillows. Technically, the beach is across the street. But we had great views of the beach and the harbor, especially from the upper floors.
Great location. Hotel was very clean. Staff was very friendly and helpful. The only thing we didn't like us we had to end our vacation.
Location and beach Room made up late in the day sometimes a problem
I like the fact it was behind the beach and it had a beach bar. I didn't like the fact my porch was dirty with bird poop. I asked the front desk if they can send someone to clean the porch but nobody ever arrived to clean porch. The access to the internet was a bit slow.
I liked the closeness to the beach and shopping/ restaurants. I also enjoyed the beach bar and restaurant. I did not like the poorly cleaned and outdated rooms. The pillows and beds were the most uncomfortable I've ever slept on. For $400 I would have loved to stay at a way nicer hotel.
The views of clearwater beach and surrounding area from our balcony were great!!! The hot tub as the sun is setting is fantastic and the restaurant prices are very reasonable and compare to other restaurants in the area. The towels are free for the beach but an umberella and 2 chairs for the day is $27!!!!! Abit of a rip off as its too hot to sit there without some shade.
Place is clean. The staff is very professional and friendly. The food was excellent.
I loved the location! The beach was right there and everything was in walking distance The hidden fees they hit you with!
location was excellent very friendly give me for free drink tickets and parking was $11 a day and if you valet parked it was $20 a day everything is in walking distance very reasonable on prices the beaches were excellent I couldn't say anything bad about this hotel everybody was really friendly I asked for a second bed and they headed up there within the hour and did not charge me for it you get a $20 resort C which includes your towels + 2 free bottles of water a day you have a refrigerator in the room I would go down to the store can buy a case of water in your shoulders and put them in the refrigerator that helps a lotthere is a Walgreens and a CVS Pharmacy
The staff was friendly and helpful. The rooms are nice, but the air conditioner unit are really loud. I thought the room was good and clean Way too expensive and the pool is crowded
I enjoyed the location, pool, and on site Starbucks bar Hallway carpets were dirty and stained, room wasn't completely cleaned (dust around certain areas, empty candy wrappers next to bed). No place to hang your towel in bathroom. Some noise was around the hotel in the afternoon when my 3 yr old was taking her nap.
The location was amazing, right on the beach. Everything was in close walking distance including restaurants, shopping and pier 60. The hotel staff was accommodating and friendly. Perfect for weddings, a family adventure or a friends trip. Would recommend to anyone!
Beds super comfortable - Staff very attentive and always helpful! Food selection and quality poor- not on par with resort or Hilton name.