My room was more than satisfactory, boasting incredible water views from every angle of the large balcony. Inside the room, I felt surrounded by elegance from the crisp white linens on the large king sized bed to the high end furniture choices used to compliment the large kitchenette. The bathroom was luxurious and spacious, perfect for relaxation after a long day on the adjacent white sand beaches. The staff, particularly my wait staff at Shor; Aki and Nate, as well as my bartender, Krystin; made me feel right at home as if I had known them for a lifetime. With their pleasant welcome and eagerness to make my vacation as enjoyable as possible, it was easy to see why this resort is so highly rated. I will most definitely arrange for another stay soon to revisit this beautiful resort and its amazing staff and will be sure to recommend the Hyatt Regency in the future.
Pool view of ocean. Loud construction noise outside room starting at 730 am. Not worth $400/night to have to put up with that. No bar/lounge.
The room was clean, updated, and spacious. The balcony overlooked the harbor and view was great. Each morning we enjoyed the continental breakfast before we walked across the street to the beach
The location was phenomenal and the rooms were clean. The front desk staff and front desk manager were awful. I had two reservations under my name and they originally jad one on the 6th floor and one on the 9th. The check in agent then wanted to imprint my credit card and had a stack of inprinted cards on the desk. I did not feel that was safe and refused which then turned into an issue. There are two elevators for 10 floors and one is shared with housekeeping. You have to use your keycard to go up and it doesn't work half the time. For your money I would suggest booking elsewhere.
-Location -Pool and bar -Beach bar -Direct beach access -Close proximity to many great restaurants and night life -$20/day hotel fee seems excessive for what is provided within that -Apparently they're very strict on coolers in the pool area. Was forced to remove ours. Not the end of the world, but just their way to try and make you buy their food and drinks which were average, and of course overpriced. Just the way it is with hotels. -Somehow our room wasn't on cleaning list, so just watch out for that if it happens to you too. Again, not a big deal, but shouldn't have to confirm that your room will be cleaned and fresh towels provided. -Overall, you're paying for the location of this hotel. I believe the price was too high for what the quality and what the hotel offes.
I enjoyed the location, pool, and on site Starbucks bar Hallway carpets were dirty and stained, room wasn't completely cleaned (dust around certain areas, empty candy wrappers next to bed). No place to hang your towel in bathroom. Some noise was around the hotel in the afternoon when my 3 yr old was taking her nap.
Had to wait to long to receive food at the bar.
The room was nice but being such a new hotel, there shouldn't have been stains on the carpet and in the corners the carpet was coming up. I pool was over crowed and no one was policing the chairs. Anyone from the beach (not staying at the hotel) could come use the pool even though they are not supposed to because there was no one checking and the gate did not lock. I saw at least 6 chairs where it was obvious they did were not staying at the hotel.
Love this place. Already planning our next trip here. We live about a hour away and this is a great place for a weekend getaway. Travis was super friendly and nice. In walking distance to everything. We didn't drive any where. Close to the pier the beach and lots of food places.
the staff were very attentive and nice. small i thought i booked double queen we had to share not very comfortable but a good value for the location