Berlin hoteller

Ulemper: Fremragende. Gå derhen

Fordele: Langt min foretrukne hoteloplevelse nogensinde. Det var meget luksuriøst, smukt indrettet, og servicen var fantastisk! Vi blev budt velkommen af en meget behagelig og høflig bellman, og hver eneste anmod med personalet derefter var bemærkelsesværdig for sin behagelige, serviceorienterede tone. De er i et meget deluxe hotel, og de behandlede os, almindelige gæster, som om de var glade for at have os! Og morgenmadsbuffeten var uden for denne verden!! En fantastisk oplevelse fra start til slut.

Ulemper: Det eneste, jeg ikke kunne lide, var, at jeg ikke kunne blive for evigt. Jeg er ked af at sige farvel til Adlon Kempinski.

Fordele: Venlig betjening og god beliggenhed.

Ulemper: Ukomfortable senge, især for et 5-stjernet hotel. Morgenmaden er overpriset og middelmådig.

Fordele: Kajak gav mig et fantastisk tilbud at bo på Adlon Hotel! Værelset var spektakulært: Rent med fantastiske funktioner Som temperaturstyring, super komfortable senge (de mest komfortable senge, jeg nogensinde har haft på et hotel). Morgenmad var inkluderet ... en fantastisk morgenbuffet med luksusfunktioner som Caviar ... samt champagne, asiatiske stegte ris ... en dejlig buffet!! Vores ophold på Adlon var uforglemmeligt, og jeg ser allerede frem til at vende tilbage der en dag!

Ulemper: Hotellet Adlon er et pebret hotel. Selv priserne i baren afspejler det! Ikke desto mindre et fantastisk sted at bo, hvis man kan lide luksus, renlighed og ekstrem venlig opmærksomhed fra personalet!

Fordele: Det er virkelig et 5-stjernet hotel, der gør dit liv bedre!

Ulemper: Baren (selv) i lobbyen kunne være finere, hotellet har En smuk lobby, men baren er helt ok. Ritz Carlton har en bedre bar (Americain)

Fordele: Morgenmaden er fantastisk

Fordele: Serviceniveauet ekstremt højt.

Ulemper: .....at ethvert besøg må være kortvarigt

Fordele: Beliggenhed

Ulemper: Virkede slidt og lidt nusset, som om at hotellets storhedstid er overstået

Fordele: Dette var vores femte gang på Adlon og en lige stor fornøjelse hver gang.

Ulemper: Vil dog lige nævne; vi havde booket to Deluxe Rooms (interconnecting) nr 538 og 536. På værelse 538 var der en en utæthed i loftet på badeværelset så det dryppede ned på gulvet ( 2 steder), malingen så gullig ud så jeg tænker det har været der noget tid....

Fordele: Room very confortable, even if in need of some furniture renovation. For the rest, all was as expected, very good value.

Fordele: Very elegant and the staff go out of there way to ensure you enjoy your stay. It is central and walking distance to everything.

Ulemper: Breakfast had a lot of selection but not what I was used to. But what I did eat was delicious.

Fordele: Excellent breakfast, super friendly staff with the exception of the lobby-guards, and amazing executive suite.

Ulemper: Lobby guard was unfriendly and stared as I asked him for the way to the reception

Fordele: excellent managed property

Fordele: Location, style, balcony view, history

Ulemper: Asked the concierge desk twice over two days to book a lunch reservation. They only notified my room that it was confirmed about two hours before the requested reservation time. By then I'd already made other plans and left the room.

Ulemper: no

Fordele: Everything

Ulemper: Nothing

Fordele: Værelset er stort, dejlige møbler, meget rent

Fordele: The hotel design, cleanliness, location, staff and everything else was pretty good.

Ulemper: There wasn't any baked beans at breakfast just ketchup and mayo. There were only two english tv channels both of which were news channels.

Fordele: We very much enjoyed staying in your hotel. Especially we liked the bed and spa area.

Ulemper: We didn’t like the waitress at Blend restaurant. She was not attentive and we didn’t feel welcome there. Many times she confused our order or forgot at all.

Fordele: Prime location, comfortable room w/ modern design, cool facility and friendly staff. It was an amazing stay :)

Ulemper: Just slightly pricey, other than that it's perfect!

Fordele: Det var enrigtig god morgenmad, med meget at vælge imellem.

Ulemper: Møblerne i foyren.

Fordele: Professional service and location. Thank you for a memorable stay and your “yes, we can do it attitude”.

Ulemper: Jeg bryder mig ikke om den musik, der spilles i restauranten om morgenen. Den har en irriterende gennemtrængende lyd, som virker stressende for mig. To gange på den uge jeg opholdt mig på hotellet, var det nødvendigt at påpege, at der manglede nutella :-) ( der var meget andet at vælge).

Fordele: Location is very central at the Zoo, Kudamm.

Ulemper: The driveways in the parking garage are a bit tiny. Of course u cannot change the building, but u can reconfigure the parking spaces so that the drive through will be at the middle and there is more space between the pillars.

Fordele: The bed and room were very clean and comfortable, and the staff were all extremely friendly and helpful. Very stylish design. Great location for walking to the Zoo and other sites in the Kudamm area.

Ulemper: Was disappointed that there was no iron in the room; laundry service costs were exorbitant; nice pool area but a bit strange that fitness machines faced pool; coffee was provided at the bar in the morning, but cost was high, and for only half a cup

Fordele: Excellent location, clean room, great swimming pool!!

Fordele: Location and cleanliness

Ulemper: The pool with Kids everytime.

Fordele: Good hotel, good location

Ulemper: Water was not warm in the swiming pool

Fordele: Great hotel with amazing design. The staff is super nice, kind and helpful, the room was always clean. Great location, 5 min from kadawe mall, 5 min from bikini berlin center and 2 min from the zoo. Definitely going to return there on my next trip to berlin.

Fordele: Hotellet ligger lige overfor banegården. Det er et meget spændende område af byen med mange restauranter. Værelserne er store med alle de faciliteter, du kan forlange. Personalet er meget hjælpsomme og venlige.

Ulemper: Intet. Perfekt hotel til en base i Berlin.

Fordele: Beliggenheden super fin morgenmad. Værelset var også super fint, men den extra seng( sofaen) var ikke særlig god at ligge på..

Ulemper: Den extra opredning

Fordele: togene var lidt støjende i vores side, men så må man jo vælge et andet værelse. Beliggenheden lige op af u-og s-banerne var helt fint

Fordele: Best location ever. Only 10min by subway to many spots or just walk. Nice restaurant nearby. Come next time.

Fordele: Breakfast was great with many choices and always full trays. Staff always helpfull and friendly. Location exeptional, you can walk to literary all major points of interest.

Ulemper: Pillows could definitely be better. Bar could feel more like a bar with some barstools I suppose, but that's just a minor detail.

Fordele: Berlin er en stor by, så det kommer an på hvad man er til. Ligger meget centralt i forhold til offentlig transport.

Ulemper: Friedrichstrasse S-Bahn lige uden for vinduet, men det betyder intet hvis man har et godt sovehjerte.

Fordele: Location excellent. Walking distance from many sights and Xmas markets. Room comfortable and well equipped. Breakfast very expensive so ate out.

Ulemper: Breakfast expensive so ate out.

Fordele: Location, staff.

Ulemper: Pillows made of marshmallow. Seals on the windows all need replacing, ask for a room on the inner courtyard the street side is very noisy at Xmas.

Fordele: best breakfast ever! the staff was very welcoming and helping. the location is perfect, close to everything on foot and public transportation but still very quite. the room is very clean and comfortable

Ulemper: everything was perfect

Fordele: *The room was really nice and confortable *very good cleaness of the room

Ulemper: *In the complimentary coffee suplies to have a small bottle of water.will be perfect. *Also better price in the laudry *also slippers will be perfect if the had

Fordele: Fantastisk beliggenhed, betænksomt personale i receptionen, smukke værelser. Men alle anerkendelser går til Sam, conciergen

Fordele: Alt er ordentligt.

Ulemper: Intet

Fordele: Room was much larger than expected, extremely comfortable beds. Staff were so friendly, welcoming and helpful. Smart set up, perfect location. V. Happy.

Fordele: Beliggenhed.

Ulemper: Morgenmadsbuffet er ringe i forhold til pris. Har dog boet der flere gange og standarden for morgenmaden har været konstant faldende.

Fordele: We traveled with family and needed big rooms. These were great. Staff is excellent, and location is fab. No complaints!

Fordele: the location is very nice

Ulemper: It’s little old, you feel the room is old

Fordele: Great staff that went out of their way to borrow a remote charger for my car that was down to 11% with no chargers for electrical cars within kilometers away.

Fordele: Rooms were spotless, bed was comfy, staff were friendly and great asset to the Hotel. We arrived early expecting to leave our luggage but 2 rooms were ready and we had a choice of which room we wanted. Free tea and coffee in room. There is a mini bar which had additional charges. Breakfast was amazing. They offered smoothies or detox tea as you walk in. Loads of selections of cheese, hams, fruits, sausages, breads, pastries, juices etc and they make you your egg the way you like it. Enjoy your stay and you will not regret it.

Ulemper: Room service comes in early and once we were coming back from breakfast around 9am and they had already made the bed changed the towels etc.. another time we had to wait for them to finish. But can't complain as they are doing their jobs. Thank you.

Fordele: Huge rooms, very stylish, at an acceptable price. Well trained staff, very helpful and polite. Gym and sauna area are well equipped and clean. Room service is great, food was delicious. Many beautiful works of art around the hotel, they were tastefully selected and they make the whole very aesthetic. Nothing to complain about.

Ulemper: Nothing

Fordele: Beliggenhed fantastisk. Hotellet fantastisk, der var intet at sætte fingeren på

Fordele: No surprises, good or bad. Very good location. Room was nice. Shower had great water pressure. "Free" internet isn't free because you need to pay a small fee unless you are very minimally using it.

Fordele: Vi havde ikke morgenmad med. Men det er et skønt og pænt hotel, der har en helt suveræn beliggenhed. Vil helt bestille igen når jeg skal til Berling

Fordele: Great location close to U-bahn, overall a good hotel

Ulemper: Good breakfast but the ventilation should be better: a cook making fried eggs causes terrible smell around the entire restaurant. My clothes smell the whole day.

Fordele: Fremragende morgenmad og meget imødekommende personale.

Fordele: Jeg anbefaler hotellet. Det er tæt på alt og er meget billigt i forhold til de andre hoteller.

Ulemper: Stor udskiftning af personale med bare et halvt år mellem ophold der

Fordele: Great omelette station and fresh fruit juice etc. Don’t like automated coffee machines but that seems widespread

Ulemper: Dirty crockery in the room. Automated lighting system.panel

Fordele: The room. The bed and the quilt. The lighting installation in the room. The warmness of the room. The bathroom.

Ulemper: The location. The staff could have been a little bit more helpful. There is a photo of a swimming pool in the site of the hotel, but it isn't free. You can use it lwith extra charge.

Fordele: The

Fordele: Good value hotel with excellent design and facilities

Ulemper: Could have provided more pods for the coffee machine

Fordele: Exceptional

Ulemper: Clean; tidy!

Fordele: Besides the smell nice and clean rooms. Location is very nice with a little shopping mall next to the hotel (you can also get breakfast or lunch there) and a metro station on little walking distance.

Ulemper: Room that was given to me smelled very strongly like sewer. I asked for another room withouth the smell that they eventually gave me. Furthermore the key cards didn't work properly. To make the key cards work I needed to went several times up and down to the reception.

Fordele: Everything is new and high quality. The room was spacious. Location is central and close to U-Bahn.

Ulemper: Wifi disconnected every now and then.

Fordele: Dejligt.

Fordele: Rummelige værelser, god morgenmad, fantastiske swimming pool. Alt lige i centrum af Berlin. Jeg anbefaler det til alle rejsende!

Ulemper: Intet, man ikke kan lide ...

Fordele: Morgenmad fantastisk, senge dog for hårde.

Ulemper: Skrev til hotel angående parkering muligheder. Fik svar, at parkering var til rådighed samt pris pr. Døgn. Ved ankomst var der ingen parkeringsplads ledig og blev henvist til hotel på den anden side af gaden, det drejede sig kun om 1-2 timer. Dette kostede 15 Euro for 90 min. Oveni de 2 døgn ved Inter Continental Berlin. Dette var ikke ok.

Fordele: The verity of food option

Fordele: helt fantastisk med et stort udvalg - og bonus "healthy corner" samt stort udvalg til vegetarer.

Ulemper: -

Fordele: the location is very nice. the only positive in the hole experience was the customer service of the staff that they ve done their best in order to overlap all the below issues

Ulemper: the room had several technical issues a) no heating it has a fixed temperature at 22-23c degrees. b) we had a towel with a big hole in the middle c) the shower through water up instead of down d) the breakfast area was cold so much that you couldn't afford it e) the swimming pool also was cold we couldn't swim .

Fordele: Great view from the top floor and lounge great to relax in with a drink, although I used that less than previous visits, spending more time touring instead. Well appointed room, and lived the alarm clock/radio/phone with built in charging cables.

Ulemper: Bed was a bit harder than I remember most Intercontinental beds to be, and so I struggled to sleep on my side. Water in the shower seemed to cycle unexpectedly between expected temperature, hot and cold. Was not quite on the same par as the Singapore club lounges with personal recognition on returning subsequently to the lounge during the visit.

Fordele: The breakfast, the location, the bar (Marlene)

Ulemper: The behavior of the personal at the reception. To be more specific: I have paid the room, the VAT and the city tax before my arriving in the hotel, via booking.com. However, they blocked on my card 50 EURO initially at check-in, after that daily they blocked, without any motivation, some amount of money: first 6 EURO, after that 8.35 EURO, and finally 9,45 EURO. When I asked for explanation, they told me that there are city taxes. So, they asked me to pay for the second time the city tax. After that, at the check-out, they asked me again to pay by cash the city taxes (for the third time!!!). I paid everything, they promised that will immediately un-block my money. We are now 10 days after I depart from hotel and partially my money are still blocked on the card. Strange behavior of the personnel of a very high level hotel.

Fordele: Classy and cool

Fordele: Servicen var helt fantastisk. Alle medarbejdere var meget søde og hjælpsomme. Faciliteterne var dejlige. Vi var særlig glade for poolen og Restaurant Marlene.

Ulemper: Sengen var for hård, men da vi nævnte det lagde de en topmadras på som hjalp.

Fordele: Perfekt morgenmad med masser af delikate valgmuligheder. Rummeligt værelse med badekåbe mv. Fin service og kontakt med personalet, som var meget hjælpsomt.

Ulemper: Møbler på værelset fremstod lidt slidte og levede ikke helt op til forventningen til et 5 stjernet hotel.

Fordele: Den gode morgenmad. At der var et godt spa.

Ulemper: At der blev afholdt megastort seminar, med 1200 gæster der ændrede hotellet. At ens ønsker om værelser derfor slet ikke var registreret. At man burde få oplyst om sådan et seminar når man bestiller og ikke 10 dage før.

Fordele: dette er vores yndlingshotel på grund af den meget lækre poolafdeling, det store og gode udvalg i morgenmadsbuffeten, de dejlige og hyggelige værelser med kaffe/thefaciliteter, den perfekte beliggenhed og prikken over i et var, at teamet fra Intercontinental havde lavet en fin fødselsdagskage til os i forbindelse med min datters 20 års fødselsdag.

Fordele: God værdi for pengene og gode faciliteter.

Fordele: Breakfast was really good.

Ulemper: Amenities could improve.

Fordele: De generelle omgivelser og faciliteterne er super! Spa, restaurant, gym og bar er 100% i orden.

Ulemper: Personalet i baren yder INGEN service! Det er en frustrerende oplevelse baseret på mange besøg over flere år. De har simpelthen ikke styr på deres butik. Det skal dog tilføjes at drinks(når det lykkes at bestille) og snacks er af fin kvalitet.

Fordele: Beautiful hallway/entrance, quality furniture, fast check in and check out. I definitely recommend spa, very relaxing and massages done by a girl from Thailand were really good. I would highly recommended the spa, also for a hotel gym there is a good equipment too.

Ulemper: We had 3 nights stay and every morning (around 8.30am-9am) we were woken up by a manager and/or housekeeping, especially slamming doors every few moments, hovering. etc (we were allocated on a quiet wing LOL) Also, if you upgrade your room for 44€ each night and they will tell you mini bar is for free and they refill every day, yes it is for free and refilled every day, but there is no alcohol in your mini fridge at all. Room 537 soulless, big hallway entrance but something is missing in that room, small bathroom. Breakfast - organisation and staff hospitality by staff is questionable, no engagement with guest etc.

Ulemper: When we booked we requested single beds as we were a party on mother daughter and two sons. When we arrived there we were in double beds which was disappointing. The beds were large and comfortable however so it was ok. The staff were really friendly. The breakfast was a bit disappointing. I expected a big variety it was at best a 4 star standard. That was the main reason I booked it so my sons could get a good start to the day. I would not go back there for that though. The hotel restaurant was very expensive and as we didn’t arrive til 9 pm we had to go out and look for a restaurant. There were very few restaurants in the area and all were closed so we had to eat in McDonald’s which was very disappointing. However in general the location was really good. Fantastic city and loads to see. Catherine

Fordele: Received a room upgrade for my birthday, hotel was lovely and breakfast excellent choice. All the staff were friendly and helpful

Fordele: Yderst stilfuldt og smukt. Meget lækkert. Meget venligt personale. Fantastisk beliggenhed.

Ulemper: Værelset kunne have været en smule mere rummeligt og dynerne var lidt tunge. Men det er småting.

Fordele: Rigt morgenbord mulighed for at spise det man har særligt lyst til - man kan også få lavet sin egen omelet.

Ulemper: Kedelig kaffe - den i termokanden var uden smag og den i kaffemaskine næsten det samme -

Fordele: fint rent

Ulemper: at prisen blev dobbelt i weekenden

Ulemper: I thought I will get a gift. I didn’t get one!!

Fordele: Beds and location

Ulemper: - no coffeemaker in the room while there was stated there are coffee and tea facilities in the room( why not put a nespresso machine with cups in each room) - no bath - discussion about validation of creditcard which was not clearly stated before booking. Had to pay the same amount again at reception. ‘ well YOU don’t know your pincode’ Not 5 stars client service, hidden behind ‘ so sorry but that is our creditcard policy’ I wondered what they would have done with the money they took from the creditcard if we would have cancelled ( there was no refund policy) Pay it back because the card could not be validated in person? I am sure the would have not. Clearly no imagination what it means to have €800 less for a family weekend - third coffee not delivered in cafe. No excuse what so ever ‘ well we took it of the bill didn’t we??’

Fordele: The hotel was in an ideal location, and the facilities and staff were excellent. A wonderful choice at breakfast! It is difficult to find fault with any aspect of our stay. Thank you!

Fordele: - cosy and quiet rooms (ours was facing the inner yard) with a nice design - big and very comfortable beds - quite spacious and very clean room - great breakfast with a big choice of tasty food - very nice spa area, quite spacious with 3 types of sauna (finish, steam and hammam) and comfy quiet rooms - great location - very central - 15-20 min walks to Alexander Platz (TV tower) or Brandenburger Tor, various museums. The location doesn't offer too much of night life though, but it's quite easy to get to such places with a taxi/uber. - nice hotel bar (on Saturday evening there was a live music)

Ulemper: - as reported by other travellers, we had issues with payment - credit card was charged/blocked with triple the amount due. It was all resolved within 2 days, but make sure you have the same card with you which was used for booking to avoid similar situation. The hotel should find a solution, as this is quite a bad start of the stay. - bathroom was nice and clean, but was a bit small - in the sauna area the drinking glasses were not replenished. After asking the staff they confirmed they know about it but for the next 90 minutes nothing has been done to bring new glasses (they brought new water bottles/carafes, but no-one could drink it as the glasses were missing) - in the sauna staff collects wet towels. Unfortunately they have also picked up swimming suit which was somehow entangled with the towels. We could not recover it, as we left the day after.

Ulemper: Fantastisk beliggenhed i forhold til togtransport og gåafstand fra de fleste af Berlins populære seværdigheder.

Fordele: THe location of the hotel.

Ulemper: The check in time was 15.00 but the rooms were not ready until 17.00.

Fordele: Clean, modern, comfortable

Ulemper: Nothing, enjoyed it all

Fordele: Location

Ulemper: The staff are not trained to be focused on clients. The pillows are uncomfortable. They didn't wake me up on time I told them to do so. It's 4 stars hotel and no water kettle in the room. No English speaking TV. Channels.

Fordele: Staff

Ulemper: Nothing

Fordele: The room was clean and very warm(it was -1 outside). In general, it was better than we expected. The hotel location was perfect. Only 3 min away from subway station within walking distance.

Ulemper: The room seemed smaller than the pictures, but it's not a big deal.

Fordele: Food, cleam rooms, amability of the staff

Fordele: Great Location

Fordele: Perfekt beliggenhed. Rummelige, velindrettede værelser. Lækker morgenmad og venligt personale. Kun ros til dette sted!

Fordele: Everything was clean, the location super central and the room very good. I totally recommend

Ulemper: The heating system was either putting cold vs hot air

Fordele: We rented bikes as well at the hotel, cheap and decent bikes. Very friendly staff and good service.

Fordele: The breakfast is great, the room nice and tidy, and most of all you are just next to checkpoint Charlie. There are also nice restaurant in the area and shops. There is also a nice bar in the hotel.

Fordele: Ligger helt centralt

Ulemper: Larm i baggård

Fordele: - staff were really friendly and all amazing all the time - the beds were comfy and felt quite private. Rooms were warm in winter and spacious. Had full length mirrors which is nice for a dorm room. Also little shelves in the bed and your own light and outlet. - bathrooms were great! Very private, clean and always available. Good room for hanging stuff and shelves away from the water. - super good location, close to underground and lots of restaurants, supermarkets and shops

Ulemper: - no kitchen available which is a bit inconvenient - no big common area, just a bar and space near reception

Fordele: Hotellets beliggenhed er super. Kvarteret er hyggeligt og med liv. Gode restauranter, cafeer og barer. Mulighed for at handle. lejlighederne er perfekte både mht indretning og komfort. Dejligt med køkkenfaciliteter, så man selv kan lave morgenmad, frokost eller aftensmad.

Fordele: They have a nice bar with their beer also they have a little cafe in the entrance. Also they provide hair dryer, padlock(paid) and free sample beer from their brewery. Showers are big and clean. Beds are comfy and has two usb chargers next to your bed. Hostel located in a good neighborhood. Easy access to public transportation. Staff was very good, they have free storage for your valuable stuff also a pin secured locker room in downstairs(paid).

Ulemper: I didn’t face with a problem while I’m there.

Fordele: morgen maden der var ikke så meget fornyelse fra dag til dag æggen var kolde hver dag beliggenhed god med gode transport muligheder , værelserne må godt være stik kontakt ved sengen , og der kom lys ind i bunden af dørene gav lidt unødig støj

Ulemper: værelserne må godt være stik kontakt ved sengen , og der kom lys ind i bunden af dørene gav lidt unødig støj morgen maden der var ikke så meget fornyelse fra dag til dag æggen var kolde hver dag

Fordele: The staffs were nice

Fordele: Mega god central beliggenhed tæt på U-bahn. Lækkert indrettet værelse med uovertruffen lydisolering. Imødekommende personale.

Fordele: Altid god morgenmad i Tyskland, men jeg savnede refill af kaffen.

Ulemper: Værelset var som en celle med grimme jernstativer.

Fordele: Very helpful staff, clean rooms and bathrooms

Fordele: Nice room and great location. Lovely breakfast

Ulemper: No kitchen Long distance between the room and the bathroom/toilet.

Fordele: Fin morgenmad til prisen.

Ulemper: Meget lydt - og en del larm fra øvrige beboere lørdag aften. Flere medbeboere kunne være bedre til at tage hensyn til andre på badeværelser. Fjerne lange hår i vasken og lign. Oplevede desuden at blive forstyrret i badet af ung mand, der ikke kunne vente på, at jeg blev færdig, så han kunne få sit glemte armbånd. Måske mangler der nogle anvisninger på almindelig god opførsel for en del af gæsterne?

Fordele: Beliggenhed, pris, rent God kaffe

Ulemper: Mangler aircondition, støj fra gade

Ulemper: Gode værelser, og rengøring i top. Dog var jeg skuffet over at udover prisen man betaler for et værelse ikke er inkl. Spa og wellness, wifi m.m, set ift. prisen man betaler for værelserne.

Fordele: Everything was perfect. The room was big and comfortable. The team was working very carefully. The only one thing, they didn't control the refilling of mini bar.. anyway the hotel is really good. Looking forward to come back there

Fordele: Great spacious rooms, very friendly staff

Fordele: Location, spa

Ulemper: Charge for spa in 5* hotel?! House keeping one day forgot to clean toalet, next day forgot cleaning liquids in room. Every day i need to call for bathrobe beacuse they dont left clean in room. Guest service usualy need 10-15 min to answer on tel.

Fordele: Everything was great. We got an room upgrade and everything was perfect. The room, the hotel and the smiling staff.

Fordele: Super lækkert hotel i Berlin God beliggenhed ved Tiergarten og Kurfurstendamm. Personalet er helt i top. Kan varmt anbefales

Fordele: Very good hotel. Quiet, despite being located in the city center. Excellent breakfast. High quailty of service, and if any inconvenience occures, the solution is found instantly. Rooms are big enough and very clean. Good cosmetics/beauty products in the bathroom.

Ulemper: Only thing I would change are carpets in corridors which simply are used. And maybe I would add some TV programms in Polish. Poland is just +/- 100 km from Berlin. Now only broadcasts in English, German, Russian, Spanish, Arabic and Chinese can be watched in the WA hotel.

Fordele: Alt var fantastisk

Ulemper: Intet

Fordele: Excellent location. Clean. Comfortable stay.

Ulemper: Savoury selection breakfast could be better

Fordele: Nice modern hotel breakfast good

Ulemper: Staff not very friendly or helpful should of had a double bed but had 2 singles push together

Fordele: Everything is perfect, I highly recommend

Fordele: The location was good and close to the central station, it is just a 2 minute walk. At first, we booked the fifth floor but then we realised it was facing a construction site. Later, we were able to change to the seventh floor which had a balcony and was facing the courtyard. The beds were fine and it was a quiet room.

Ulemper: I booked through booking.com a grand deluxe room because it stated “one king bed, two twin beds” and “free minibar”. However, when I reached the hotel, the staff told us that there was only one king bed or two twin beds in all of their rooms. The staff said that it was a choice of either one but not both. I felt that I had been cheated because I understand that the description implies that both kinds of beds would be in a grand deluxe room. Besides this, I was extremely disappointed with the working attitudes of the night shift staff, especially the man with a moustache and messy hair (I forgot his name) and a woman who was quite tall and her name starts with a letter “V”. The man’s attitude was insincere and not willing to serve. When I asked him about whether the hotel had satisfied all my special requests (emailed beforehand through email), he said in an arrogant way that he was not the one who emailed me. Later, I requested for another staff to serve me and so I came to C.Rosner. She’s completely different from him. She had a smile on her face and sincerely assisted me, providing me with a quiet room. She was very patient in serving me and her descriptions were very clear. Her working attitude was totally different from all of the night shift staff. It was only later did I know that she was from Dresden’s Steigenberger and not here. On the day we checked out, it was in the morning. I was asked to pay for the minibar but my booking which was the grand deluxe and which should have a free minibar. However, they still wanted me to pay €27 for the minibar. I had already booked a grand deluxe which included a free minibar so why did they still want me to pay for the minibar? Be careful when you check out and read through your bills carefully.

Fordele: fantastisk belligenhed lige ved hofbanen , og super god morgenmad

Ulemper: intet alt var super

Fordele: Fremragende morgenmad.

Ulemper: Tæpper på gulvet i værelset.

Fordele: Rigtig god beliggenhed tæt på seværdigheder og ikke mindst transport rundt i byen. Vi gik egentlig meget rundt, men tog også banen til zoo og tv tårnet. God morgenmad og lærke værelser, med en god seng. Vi skrev at vi ankom ca. kl. 12 og værelset var klar, på trods man faktisk først havde det fra kl 14. Det synes jeg bare er rigtig god service! Personale er søde og hjælpsomme, vi skulle have printet en billet til tv tårnet, som de gjorde uden problemer. Service til morgenmad var også helt i top, ligesom maden! Frede og ro på værelserne.

Fordele: This was our second stay here and would stay again. Location is convenient for day trips from the main station and walking to several key sights. Everything very quiet, clean and comfortable.

Ulemper: A mini fridge in the room would be handy for storing medication.

Fordele: great location, very near to central train station

Fordele: Close to main station and all the key attractions

Ulemper: Staff were a bit short and snappy - they did not try to be helpful - apart from the receptionist that allowed us to check out an hour later

Fordele: Great staff, very nice gym and sauna. Our room had such a great view!

Ulemper: The double bed was actually 2 single beds, put together. I could be put in a more comfortable way.

Fordele: Very clean, professional staff, prime location.

Ulemper: Only complaints are that I was put in a wheelchair room without a traditional shower (more of an open bathroom with red emergency pulls). Furthermore, I ordered in-room breakfast and placed the slip on my door some 6 hours before the deadline. In the morning, the slip was still there - nobody had come by and even picked it up. Had to leave for the airport on an empty stomach as a result.

Ulemper: Værelset

Fordele: breakfast is reasonable and yammy, staffs are kind and friendly

Fordele: Great location. Friendly staff

Fordele: Very high end hotel. The room was spacious.

Fordele: Ligger meget centralt

Fordele: Parkering er urimeligt dyr , når man er gæst

Fordele: central beliggenhed. Nemt at komme til og fra lufthavnen