Cool interior, friendly staff, clean rooms and nice breakfast. Also the location is very good - it is in the city centre so you can just walk to see all sights I was a bit surprised about quality of internet connection - it was very slow and constantly disconnecting. There was too dark in the room, but i think it is by design
Nice classic old hotel in good downtown location. The only problem is there is a substantial amount of construction on the streets in front of the hotel which is an access problem until they are finished.
The building itself is wonderful. The location could not be better. The staff were very helping with everything from recommending a good "non-touristy' restaurant to helping us figure out which port wine to buy.
Great service, beautifully appointed, very convenient. We appreciated the woman at the front desk who understood we had no interest in bus tours and gave wonderful recommendations for sightseeing and restaurants. wifi was finicky.
location of hotel was excellent. it was also.historic and luxury and personels were very helpful....webliked too much. maybe the bathroom needs a little bit renovated.
A wonderful old and formal hotel in the city centre. The courtyard cafe and roof sun terrace were fabulous places to relax.
excellent staff great location
The entrance to the hotel was so beautiful and inviting. The hot breakfast wasn't inviting enough.
Noisy bathroom exaustion. Breakfast personel always very busy - simpathetic but not effective(for this level of hotel). Public parking more than 5 min walking distance, not sure if safe at night. No mentiont of this limitation on the hotel page - private parking nearby (100m) closed on wekends??
Like design of the place and the prices. some of the staff people were not very helpful,location is not very convenient.
central location. Nice atmosphere. good breakfast room was a bit small
We stayed in one of the apartments and loved the space and location. This was a great value! Apartment was very clean. The cafe below is noisy at night. The windows closed were about to block out sounds, however, we had a little trouble with the A/C units. They kept switching to fan mode rather than A/C throughout the night and we didn't know how to fix it. I won't rule out user error.
Very clean and Big rooms. Close to many attractions. Kitchen has everything needed.
Staff were very friendly, trustworthy and helpful ( they went out of their way to help). I liked the fact that there was an air conditioner in the room which was good in the hot weather. Wifi service could be better.It would have been nice if there was a TV, kettle, coffee/ tea making stuff in the room.The room could have been kept cleaner( upholstery on the chair was not clean) There was no dustbin. Would like more breakfast options.
Godt beliggende hotel i charmerende stil. Utrolig rent og pænt med lille have. Rigtig Pariseratmosfære. Om sommeren varmt om natten - kunne ikke lade vinduerne stå åbne for mågeskrig.
Den gennemførte autentiske stil og den personlige service - og så den dejlige have - en refleksionens oase. Nej
Flot indretning-som at bo på et museum.Stor fin morgenbuffet.Fortjener 3 stjerner.
Dejligt "gammeldaws" hotel. Meget tro mod sin "gamle" stil. Feriens bedste morgenmad. Værelser der vender mod hotellets bagside har fantastisk udsigt (vores vær. 310) Jeg ville have sat pris på air condition de første dage, da der var 35 grader udenfor.
Et historisk meget flot hotel der er meget velbevaret og det emmer af historie. Personalet var meget venlige og imødekommende.
Pensao Grande Oceano is a family run business,staff is very helpful and friendly, eveything I need I was promptly helped by Joaquim and Lourdes. The location is good it's just out of the historical center, very safe and quiet area with lots of options for shopping and eating, the rooms we had were spotless clean, good sized, double glazing. It was a very pleasant stay.
The room was efficient and a good value. The bathroom shower was small and there was not enough toilet paper stocked in the bathroom.
Location was excellent being close to three metro stations just off the tourist bus route and it was very close to the town hall. Free wifi was great. Staff were friendly and we managed to communicate in a mix of spanish, portuguese and hand gestures. Very cheap and we booked it half an hour before we got there. Room was very cold with no heating options available. Shower curtian was the worst ever. People allergic to stairs should go elsewhere. Room also smelt a bit musty (and old cigarettte smoke perhaps).
Very friendly and helpful staff. The room was clean and fresh room and the location of Pensao Grande Oceano is central - walking distance to metro stations, old town etc.