Kyiv hoteller

Fordele: Shortly, just perfect!

Fordele: Peace and quiet

Ulemper: Nothing

Fordele: Rooms are very well appointed. Very clean and modern. Very nice spa and exercise room . Expensive but very nice breakfast buffet.

Fordele: very good services

Ulemper: almost nothing

Fordele: Location

Ulemper: The rooms are narrow and there is nothing to do at the hotel

Ulemper: I did not like the internet not covered my room And my room was 807 number and I complained but not solved

Fordele: It was the most amazing breakfast I have ever had

Ulemper: Everything is perfect.

Fordele: Good hotel, rooms are little old and small for the price.

Ulemper: The price, is too expensive for the size of the rooms

Fordele: Amazing Hotel all around!!

Fordele: The silence and good staff

Ulemper: The expenses was too high

Ulemper: The internet is very poor in hotel rooms and the service is often interrupted

Ulemper: They dont change bed sheets not towela suring your stay

Fordele: Personalet

Ulemper: intet

Fordele: Personalet var utrolig god

Fordele: Placering

Fordele: Personalet er et af de mest opmærksomme og venligste jeg stødte på på på et luksushotel i Europa. De ved helt sikkert, hvordan man får en gæst til at blive budt velkommen.

Fordele: Rooms are stunning, Internet signals, beds, quite.

Ulemper: Location is not that good to walk around. You would always need a taxi. Also, there was no bank office which would make it more convenient for guests. ATM gives only 2000 uah, there is only one machine there. Bar drinks are very expensive higher than what other 5 star hotels charge. Lobby is not good. Small and no working bar services. You must go to second floor for that !

Fordele: i had a smoking room

Ulemper: been persistently awaken by the staff because of the mistake they made. paid for 2 nights, they couldn't find it in their system, after waking me early - admitted a mistake at the desk. my minibar was empty for the whole stay

Ulemper: No minibar in room Room view: highway))

Fordele: It is a beautiful hotel, but the customer service is very much lacking.

Ulemper: Customer service.

Fordele: It was our honeymoon suite and when we called to ask about earlier check in because we needed to bring our clothes for the ceremony. The woman in the reservation department after hearing that it is day of our marriage arranged decorations in our room. Also we liked the door-man, who is welcoming guests.

Fordele: The hotel has great amenities, nice location, very good breakfast, and overall luxurious experience

Ulemper: It's my second stay in this hotel, and also having experience for the second time their "gold floor" that gives you access to extra services. Sadly my problem started in the night when I was woken up at 5:30 am by one of the neighbors knocking on the next door and yelling extremely loud "open the door". It seems that they started a party with loud music, lots of women yelling and singing that kept on going until 7 am. Even though I have informed the front desk, nothing really changed, moreover, I could hear the room service coming in with extra drinks. Just disappointing for such a high standard hotel and especially when staying in one of the best rooms on their top floor. After explaining this again during their check out they apologized and offered us a late checkout or if we prefer, an earlier check-in during our next visit (?? very weird). You have a great hotel, but your customer service really lacks quality, you need to understand that all your customers are equally important and if I call 3 times during the night you should somehow solve it.

Fordele: very good hotel with great staff team and perfect location

Ulemper: no thing

Fordele: Everything was so amazing! Didn't expect they to speak English, or to be polite as everybody says about Ukrainian people, but I'm surprised how friendly, sweet, helpful and nice they were! Gave me a room update, late check out. Were always helping with everything, even the door man to the house Keeping were wonderful, the bed is so comfy that you don't wanna go anywhere else lol, I have spent 6 nights in there and didn't use the facilities, swimming pool and spa cos the bed was incredibly good and I always wanted to get back to the hotel just to lay down lol. Really recommend this place

Ulemper: In my last meal, my wild rice came with a strand of hair. I didn't complain to them because they are so nice, but I would give a tip about wear a type of cap when is delivering the food, but maybe was the kitchen, as the hair was really mixed on the rice.

Fordele: If you spoiled with good service and you don’t have time to experiment then only this hotel for you . Wonderful spa , room fabulous, food delicious and friendly people . And bed it fabulous!! What it very important for many people. All the best

Fordele: Fantastisk service og venligt personale

Fordele: The staff.

Ulemper: The Bar.

Fordele: Everything

Ulemper: Nothing

Fordele: Fair price

Ulemper: Nataliya at the reception makes you feel guilty right from the start, teaching staff to be friendly would be a good idea.

Fordele: Property clean and beautiful

Ulemper: Location

Fordele: Very kind personnel. Tasty food and good selection for breakfast. Room very comfortable. Stayed only 1 night so had not chance to use other facilities. Generally - would stay there if happened to be in Kiev

Fordele: Very stilish and nice, cosy hotel. Quiet and well equipped rooms, very good bathroom.

Fordele: Good service in the reception, room good and clean. The shuttle service to / from airport is super. The restaurant is ok, prices fair.

Ulemper: The location is not the best, and the TV in restaurant is constant running/ switch on with MTV.....that’ s a bit annoying.

Fordele: feeling comfortable. staffs are kind.

Ulemper: sonetimes electric power off.

Fordele: Clean

Ulemper: Nothing

Fordele: Airport shuttle Large , i will return with family

Fordele: The breakfast is not good, the choice of food is limited. The location is terrible, very far from the city center.

Fordele: Staff excellent good manner very helpful .

Ulemper: no local shops around

Fordele: Kun beliggenhed

Ulemper: Standard hotel, den betalte værdi er meget mere end hvad det er værd ...

Fordele: Faciliteterne var meget luksuriøse. Personalet talte engelsk. Hotellet er forvaltet meget godt.

Ulemper: Værelset er meget rummeligt, fitnesscenter imponerende. Tilbudt en pris med eller uden morgenmad og fitness. Det er en fantastisk mulighed. Restauranten (Japansk) var meget god.

Fordele: Dejlig rent, personale 24 timers bar, dejlige faciliteter

Ulemper: Værelset var i gammel sovjetisk stil Møbler typisk for denne

Fordele: Faciliteter, mad og personale er fremragende.

Ulemper: Ucensurerede voksnes filmforevisninger på tv, og strip club på hotellet, gør det lidt upassende for en familieferie.

Ulemper: Atmosfæren

Fordele: The hotel lobby bar and restaurants were very nice and luxurious. The room appointments however were only average.

Ulemper: Door staff were not friendly at all. Acted as if they were doing you a favor. Front desk and bellmen were good however. Hotel Is large and not so personal butt he public areas were very nice

Fordele: Everthing

Ulemper: Nothing

Fordele: The staff went above and beyond

Ulemper: some strange clientele

Fordele: Smooth hotel experience.

Fordele: Morgenmaden var i orden.! har fået den bedre. Sengen var i orden, har prøvet det bedre.

Ulemper: Aften betjeningen i restauranten kunne være bedre

Fordele: Beliggenheden er på en hovedvej ikke langt fra Dnieper-floden og Paton-broen, to store landmærker i Kiev, der hjælper udenlandske forretningsrejsende med at finde hotellet. Betjeningen var fremragende. Restauranten er pålidelig af høj kvalitet. Værelserne er fremragende i størrelse, renlighed og faciliteter. Parken ved siden af hotellet er et perfekt sted at gå en tur.

Ulemper: Prisen er ikke billig, men hotellet er den lidt højere pris værd.

Fordele: That was a very pleasant stay friendly staff and very quiet rooms. The room was clean and tidy. Breakfast was very good, a clear recommendation

Fordele: Almost everything. Breakfast is amazing and filled with healthy fresh food variates. Aleksandr, who works at the restaurant is super friendly and helpful. Room was clean and well maintained. Place is incredible quiet and peaceful.

Ulemper: It is a little far away from the downtown but in a very quiet, nice area. We came at 3am and very tired but check in took like 20 minutes.

Fordele: Nicely designed interiors, super friendly staff, delicious breakfast

Ulemper: -

Fordele: Virkelig lækkert værelse. Vi boede i en suite, på 4. sal. Både rooftop og gården er super hyggeligt, med masser af liv. Personalet er virkelig søde og meget hjælpsomme. Ligger godt, man får set lidt mere af byen, end hvis man boede lige midt i centrum.

Ulemper: Sporvognen kører desværre lige ude foran hotellet. Så hvis man sover let, skal man bede om et værelse væk fra vejen.

Fordele: Hotel and stuff was super.

Ulemper: Only 2 bad things in this hotel: * terrible coffee (very, very sour). * noisy room (you can hear TV and other sounds from other rooms)

Fordele: Bursa Hotel offers a large spread for breakfast, including eggs anyway you want them, fruit, salads, cold cuts and cheese. There's also unlimited coffee from the cafe upstairs and champagne for those who want to start the day off with a toast!

Ulemper: It would have been nice had there been a kettle in the room to make some tea, especially in the cold weather.

Fordele: Interior design and vibe.

Ulemper: We took the junior suite but were surprised to find 1.5m bed although the room was supposed to have a king size bed of at least 1.8-2m. It also lists a balcony in the room facilities but I later found hiding in the room description something about most rooms or some other unclear wording. Anyway I asked about it in the front desk and was told a manager would talk to us, That never happened. Also an annoying metal bar which is part of the buildings foundations greets you when opening the door, in the bathroom they have one and it's a nice design touch but the one in the entrance just prevents you from entering normally. Breakfast was always missing food and you had to point the staffs attention to that, if you were able to find them. One day we just decided to have breakfast outside the hotel because there was too much food missing and you couldn't get the staffs attention. Another incident was that one day they had what I'm guessing is a wedding on the hotel's roof which was just outside our window. We came for a break before going out again and it was annoying staying in the room with all the noise, lucky we weren't planning on a nap. We asked the front desk about it and got an answer that it was planned ahead and another one was planned for later in the week. I didn't really understand how that's a relevant answer but I felt I was complaining too much already and it was just ruining the mood of the vacation, so I left the subject. I come to kiev a few times a year for business trips and usually stay at a business hotel in another part of the city, this time I asked my wife to join for the weekend and decided to go for what seemed like a cool hotel, the interior design is awesome, but other than that the level of service is very disappointing and I wouldn't return here.

Fordele: They have a perfect breakfast and an amazing coffee. Everything is brand new. Every detail is well thought.

Ulemper: It would be nice to have cattle in the rooms.

Fordele: Excellent hotel, service and breakfast

Fordele: Good place

Ulemper: No included the breakfast

Fordele: Fantastisk værelse. Stort, roligt, rent, top madras.

Fordele: Location, Staff and design of the room made for a perfect stay after an 18 hour flight from the US. Staff were both friendly and helpful. The Man at the desk pointed us to the New Years Eve Celebration. Room was spacious, quiet and very comfortable. Kiev was -12 C, and there was always plenty of hot water. The bathroom was floor heated which was a nice amenity in winter. Very well priced. Location is central to most attractions. Metro is only 150 meters away.

Ulemper: No complaints

Fordele: This hotel far exceeded my expectations. Firstly, I'd like to highlight the professional and friendly staff. I didn't feel very well during my stay, the girl named Alyona from reception did her best to help me - she called ambulance, she repeatedly called me to ask if I felt better. So I would like to send my sincere gratitudes to her. Overall the property and its quality was very good! During my next trip to Kiev, I will be definitely staying at Senator again. Thank you! Regards, Farid

Fordele: Location, clean, staff

Fordele: Good location, service and facilities. Would be the perfect place with a kitchen service for more hours. So far, it is just the breakfast.

Fordele: Clean, centrally located, comfortable, spacious room

Ulemper: A bit High price. It is possible to Rent a flat at the same location for 1/3 price.

Ulemper: Internet very poor only good for email

Fordele: Good location and good value

Ulemper: There was some noise outside my window on the adjoining street on one day (maybe building work?)

Fordele: Nice and kind staffs and wonderful room. Better than enough!!!

Fordele: I love Alina as she was so helpful and caring. The staff were excellent.

Ulemper: It was great

Fordele: - nice comfy clean room - the hotel is situated in the old Kiev and it is also near metro station so you can get anywhere quickly - the stafff was really helpful and nice to us. They recommended us local places to go for dinner

Fordele: Personalet var meget god

Fordele: Everythingb

Ulemper: Intet

Fordele: Dejlig og rent, brand-navn

Ulemper: Der var iskoldt - hoteltransport ikke operationel om natten

Fordele: Very clean and tiny. Clean and fresh bedding, good atmosphere.

Fordele: Modern generic business style hotel, no complaints, had little time to explore facilities. Clean, good sized rooms.

Ulemper: Quite a long way from centre, Hotel quite isolated, no shops or restaurants nearby.

Fordele: All was perfect, not my first stay by the way. Always excellent service

Ulemper: One comment, restaurant menu a little bit light when you stay several days. But nothing serious

Fordele: Simple but efficient service. Perfect to feel good. All the team is excellent

Ulemper: Absolutely nothing

Fordele: I visit Ukrain several times every year to escape from my busy and stressfull life . I am resting and charging my batteries so I need a home there . Ramada Encore is my second home in Ukraine and staff gives me feeling as family warmness. As I am sensitive guest and quite experinced on hotels ,I feel pleasant and comfortable. I must say I stayed totall 45days during last year , so I guess my comments will be helpfull for new guests. Let me add short info for Ramada Kiev who needs Kiev Hotels. Hotel is Very clean and house keeping ready to serve for 24 hours, Reception staff allways warm and kind , they never say no and ready to help you, if you choose suit or larger room than you will have well decorated and equipped flat. I just left Ramada few days ago and will be there again soon. Thank you Natalia, Yana,Tatiana, Daria, and all house keeping ladies ,they felt me comfortable my 12 days of stay,

Fordele: Very comfortable and clean room, huge variety of available room facilities. It was surprise for me that hotel is connected with quite good mall that you can reach directly without being outdoors.

Fordele: New building?

Ulemper: Worst stay ever. They over charged me for everything. And didn't honor change of dates since I missed my flight. I lost my reservation and the young ladies at the reception asked and held a deposit of $80USD. They were friendly and professional but not in my favor. Also, the hotel feels too lonely as it is too far from everything. You will need a taxi to go anywhere. And after all this I left after staying there only one day.

Fordele: Room size and design is good

Ulemper: Location isn't really convenient and also the receptionist isn't professional. The restaurant was disaster about the food and drink...never try it again.

Fordele: The hotel is very clean. The restaurant staff were extremely nice, friendly and helpful. The hotel location is superb The food was good. My daughter loved her manicure

Ulemper: 1.No valet to help with luggage. 2. Tv in my room had issues with the weather. 3. Receptionists not very friendly or helpful. One even agreed to help with a tour guide and i never heard from her again, not even to apologise. The salon might need to be more diverse since the hotel caters for all races with different hair types

Fordele: Breakfast was amazing! Squeezed juices, huge variety of hot and cold dishes, porridge, pastry - all was tasty and fresh!

Ulemper: The bathrobe is very welcome to the room as well as body lotion and cotton pads - for 4 star hotel it’s must be, but not upon request.

Fordele: Clean and comfortable

Ulemper: Expensive parking 800 uah for 2 days

Fordele: Okay, i have to say Park Inn by Radisson is a hotel that takes reviews seriously... and make conscious efforts to make amends! Just 48 hrs after my last review, i went back on my return to Kiev and the receptionists not only behaved differently, they actually apologised... profusely. I was impressed.. well done Park Inn by Radisson! I also got an updrade. The meals were still sumptuous.

Fordele: The place was great located. A lot of stuff to do around ! Nice places to eat .

Ulemper: It was supposed to have included breakfast. This is how I booked the hotel ! But at the end before checking in I was informed that 15 € is additional cost per person per one day. Which was very disappointing! First time something like this happed to me ! It doesn’t worth the money ! My advice chose some other hotel with this price !

Ulemper: Noise from the adjacent room