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We booked this hotel as it was easy to get to the airport and we had an early start the next day, the staff were friendly and professional.
I found the staff extremely helpful and very polite and friendly. Checking in and out was easy, no fuss. We were only there for one night so didn't really see the whole hotel.
My partner and I found the staff to be very wecoming and courteous.The room was spotless, modern and well appointed. The fitness centre was well positioned and enjoyable. No. I honestly can't think of any drawbacks.We only stayed for one night, but if we stayed longer, my remarks would still be the same.
Very helpful in Reception. Everything in the room you need for a stay in the city. We had an American breakfast brought up to our room. What luxury!
Clean business hotel close to the city center and shopping areas. One of the staff was extremely helpful during our stay where others were indifferent to our questions but in general we had very positive feelings about the hotel.
Hotel was good and great location for shopping. Staff nice and helpful. We had to pay extra for the breakfast and I did not think it was worth it.
The central location of the hotel. Very professionally run hotel. Traffic noise in bedroom due to windows not sealing correctly. TV - more English stations required (English Satellite Sky News had no sound but good picture - unfortunately I cannot lip read!) I did not point these out to the staff as their English was limited and it wasnt that important.
Very good clean and friendly Nothing
Location of hotel - clean & modern. Very good value for money. Could not get room service after 11:30pm.
Location, staff, facilities
Walking distance to shopping and dining. Parking garage on site. Located on one way street, little bit hard to get to.
Fantastic roof top pool, right next to excellent park, walking distance into old town clean hotel, better than some 4 star.
The price was very reasonable and the internet worked very well (good performance and no issues with remote vpn connectivity). The breakfast wasn't too good and could have had a better selection of fresh fruit. The room had an air conditioner, but there was no control, only an on/off switch. It had one speed and one temperature, both of which were inappropriate for my comfort. The television was disconnected, and once I got the cable positioned so it would receive, the maximum volume was so low it was impossible to hear most channels unless one were sitting very quietly directly in front of the television. Fortunately the internet worked well.
Great location. It has parking ( essential for santa Cruz) Good breakfast, great value, with good updated rooms No, its great value
The modern and classy design. The excellent breakfast and good restaurant. The fridge was rusty, and too small,
value for money, upgraded room, more than adequate hot and cold buffet breakfast and location
We had a halfboard option and were very satisfied with an evening meal. An elderly waiter guy was such a lovely and efficient made us so welcome.
Main bedroom and hotel clean and luxurious, food good Bathroom not decorated very well
Th location was good for my needs Really hot in the hotel and room, AC not working, and staffed failed to mention that fact, and they acted like they just didn't care. Not even an apology. Internet not working in the room either. The last time I stayed at this hotel it was just average, this time it was horrible. Definitely not recommended, and I will not attempt to stay here again.
Great to have free internet access to new Mac's in front foyer. Nice to be close to large park across the road. The room was clean, simple and modern. Bed was comfortable. We had a leaky air conditioner and they relocated us to another room with little fuss and within minutes (at midnight!) which was great service. It would have been nice to have been given a local map on check-in...or perhaps given directions to the nearest supermarket and cafes. They were a little tricky to find.
A modern tastefully furnished and centrally located hotel with fine, well prepared and presented food in both the restaurant and from room sevice. The bedboom was small. Poor pictures quality on a limited cable TV system.
Location and style
convenient location to my destination, good staff minimalistic room decor
view, clean, parking, king size bed, comfortable the TV program was in Spanish only
The hotel was a well designed environment, many hotels look the same the Hotel Contemporaeno was interesting in style which was refreshing. Nothing
Excellent location, good breakfast, friendly bar staff
the only good thing about this hotel is the position. Hotel needs to be renovated! For a bit more you can get much better in town.
I loved the hotel and the staff were very friendly. The location was good, the room was clean and the breakfast was lovely. I had to leave early on the last day, so they gave me a packed breakfast. Perfect!!
Centrally located, less than 10 min walk to seafront, 5 mins to tram stop, 15 mins to main bus station. We had a very quiet room on the 7'th floor, with a view of the sea, overlooking a pedestrianised square and small park, but street noise did not disturb us. There is a good selection of restaurants in a couple of small side streets less than 5 mins walk from the hotel. Otherwise, for it's size, Santa Cruz does not offer many 'proper' restaurants, although there are many cafe/bar places which advertise "tapas", snacks and pizza. Comfortable dining room and a fair selection of items for the breakfast buffet. Free wifi in public areas and an internet-connected PC are available for hotel guests - which was useful. [Spanish keyboard!] We had to pay 2.50 euro/day to rent a key for the room safe, 17.50 for our stay. This facility should be included in the room rate, for a hotel of this class - or a nominal refundable deposit charged. The only English-language TV available in the room was CNN. We would have liked one BBC news channel (BBC World).
midtown not much help with car parking from staff
The room was well equipment and very clean. Good breakfast. Exellent location! Our room was very dark, window facing the inner yard. The sound of the ventilation in a yard disturbed.
Conveniently situated, friendly staff, clean good quality hotel at the price
Excellent location of the hotel, the breakfast was very complete and facilities The noise from the street
Blev præget af meget støjende og støvende ombygning lige under vores iøvrigt udmærkede værelse. Bedre renholdelse af pool ønskelig
Godt hotel, god central beliggendehed. Særdeles venligt og imødekommende personale. Lidt, men acceptabelt gadestøj Nej
The location. My room was very dark and depressing. It had only one window which wasn't facing the street, but some sort of dark and empty 'patio'. The WiFi in the room is very expensive.
Very convenient location, hospitable service and very smart, clean and comfortable room. No complaints of any kind
Help from the staff for area advice and trips was awesome. The breakfast staff on one day was awefull,rude and did not want to be there. Also the hot tub was never on and I spent 3days trying to heat it with no staff helping at all. So I was unable to use it, I jumped in the cold water for 10mins and unlucky for me, got an ear infection.
the high quality of all no
Great location--close to the harbor! The hotel was very modern and clean, reasonably priced, staff was friendly. We had 5 people and had to pay for 3 rooms; the 3 kids could have stayed in one room but only 2 people were allowed per room.
interior modern design;central location in the capital.
The hotel was centrally located, the staff were very helpful and the roof terrace was an excellent place to relax. The room was well furnished and in good condition if a little on the small size!
Central location Driving to it was very difficult with one way streets and roadworks. The restaurant /bar area was not congenial to relax in and enjoy a meal - more like a cafe than a so-called high- class restaurant. Parking arrangements were interesting - don't go with a large car as it has to fit in the lift! Whoever designed the bathroom was crazy - a semi see-through glass door with no lock!!!!!!!
The staff was very friendly, the room tastefully furnished, the breakfast good, central location, roof terrace. My room was a little smelly. I could never work out why.
Superbly positioned hotel to visit all the sites and events of Santa Cruz.. Rooms were very clean and comfortable, staff very pleasant. Cecommend.ould r
Excellent central location, modern clean rooms, helpful staff.
the best budget hotel in santa cruz! staff very helpful and fantastic location
central location, breakfast included, free wifi
Hotell staff, sevices, nice and clean Would have appreciated fresh fruit or vegetables instead of a lot of sweets and cakes at breakfast.
Location and staff very kindly
We felt we had secured a reasonable deal for a good quality room in a central location. Continental style breakfast was quite varied in options - cereals, meat, cheese, fruit, toast and spreads, etc The street noise was a minor issue if you are used to leaving the bedroom window open but can be alleviated by closing the window and benefitting from the available air-conditioning option or using ear plugs. Noise, as might have been expected, diminished after midnight. Beds quite firm but not unusual for a hotel bed.
Good breakfast Could be noisy
Location No bar
its location not realiy
The hotel's location was superb. The rooms are recently decorated and pleasant. The beds could have been of a higher quality
Ecological sensibility, calm atmosphere, friendly and capable staff.
The Hotel was exceptional and the rooms were clean, luxurious and new. The all inclusive food and drink was excellent . The pool areas are stunning and have different areas for familys and couples. Staff always helpfull and friendly. Best Hotel we have stayed in for a long time. Noise of planes but quality of hotel outweighs this. Paid extra for sea view but it was sea glimpse and not worth the extra money.
Perfectly located: out from crowded Los Cristianos and Playa las Americas, but only a 10 min drive away (for shopaholics). Very convenient for Tenerife South airport. Classy and well decorated. Perfect outside heated swimming pool. Nice ocean views from rooms. Delicious and varied lunch and dinner buffet, with world cuisines changing every day, also offers a à-la-carte restaurant. Perfect balance of national and international guests. Could do without the swimming pool animation team activities.
There are so many things I could compliment, but the one that stands out most in my mind was how welcome they made my family feel. I have two young children, and we were all made to feel at home as soon as we arrived at the resort. This is uncommon for our European holiday experiences so far but very reassuring for our future holiday plans. The greatest compliment is to say that we'll be back soon!!
The room was always clean and the staff were so helpful.
Big rooms, nice pools, excellent food, good for children, friendly staff, nice hotel design Heated pools still cold so less suitable for little children, south of tenerife is warmer but less beautifull than north, wifi free of charge but most of the time not working,
the best thing in the hotel is eight swimming pools! room could be cleaner
Very nice hotel with an interesing architecture. Nice staff and good facilities. Located in a quiet location. Close to the airport wich can disturbe, our kids loved to see the planes comming in. The beach is a bit to rough.
Rooms were great.all iclusive was good value didn,t like the tinned fruit in am.lack of some music at night disco place nearby that blared out music sorry noise on friday night
Very nice hotel, luxurious, comfortable, nice view, breakfast and ecxellent decoration The only negative point is the airplanes passing above, because it is very close to the airport
Our stay in hotel Nautico was for 6 nights and we were satisfied with the comfort of the our room, with the hotel staff (with their basic knowledge of English language but they were very friendly and it was not a problem to make basic conversation) and with the distance to the city center (10-12 minutes by walk) and to the Playa Teresitas (7-10 minutes by bus). Highly recommended place.
The bathroom has a beautiful shower. I've reserved a double room with a double bed, but when we arrived, there was only twin bed : rotten beahaviour!! The breakfast is out of the hotel and the lift is not available.
Breakfast included in a pastelaria close by. Staff was nice, rooms were recently renovated. Balcony & A/C. Street was calm. Easy to find a parking spot. No elevator. Only Spanish speaking channels on TV. A little far from the main living area of the city (restaurant, shops...).
Quiet street, restaurants in walking distance. Overall good quality. Friendly staff. No elevator - be aware of this when you choose your room. Staff speaks poor English - can be a problem if you want to discuss some complex issue.
The hotel was very clean and well presented.The staff where very freindly and helpfull We had breakfast the first day we stayed. this proved to be a mistake.I have to say for a four star hotel the breakfast was very poor cold coffee,awful bacon and poor presentation with out a word of doubt the worst food we have ever had in a four star hotel anywhere in the world.
Nice, big rooms. Very clean, good value for money far away from the action, you'll need transport to go anywhere nice. And it' s directly under the in flying route for the airport (which is very nearby) so there's lots of airplanenoises
this hotel is fantastic , The hall is fabulus
I did not like anything about this hotel. The staff were very unprofessional and unfriendly. They spoke very poor English and gave incorrect information about the hotel to me. When I asked to speak to a manager, the receptionist sent a porter to me.
its comfortable enough for the price we paid and staff were helpful and acted fast when we asked for something. the room never get sunlight so even it was warm outside, it felt really cold inside which isnt ideal apart from summer season.... they offered late check out for 25 euro but when we requested the night before our departure we were told to do so in the morning of the departure and when we did we were told our room was already booked out for someone else.
Very attentive and helpful personnel. Nice "authentic" interior design. No view to outside, entrance at an unpleasant street, no air conditioning with lack of fresh air due to hotel's central location. Very poor noise insulation. Anyway, 50 euros per night for a double room is a reasonable price even with all that discomfort. Good for low budget travellers although not acceptable for those looking at least standard comfort hotel.
Location was perfect...walkable to main city section as well as to the bus station to go to the airport. The shower was broken but the guy at the desk made concessions for this inconvenience (I didn't have time for them to fix it)
Clean room. Helpful and friendly hotel staff Rear rooms a bit cold... good in summer
Suited our needs for an overnight stay
Quiet location. Very good food (excellent pizza). Lack of tea making facilities in the room. Cleaning staff careless. Room with town and bay view was first given as a sea view room. No soap in the bathroom (we had to ask).
It was very fantastic stay in this hotel. The location is very good, just the sea side and not so far from the airport (10EUR by taxi). The food is very good and we can enjoy very much entertainment like a water polo in the pool, maxi-dance, tropical show and so on after dinner. Hotel organize them very well! Not at all.