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The spar and pool areas were excellent. The food was excellent. The staff were very helpful and friendly. The cleanliness was good. The smoking in public areas of the hotel eg In the bar and reception areas. Our clothes just smelt of smoke in the room. The pillows could be improved to more comfortable ones. As Enhlish is the International and business language it should be used on all signs and menus etc.as well.
Comfortable room. Extended hours for breakfast - 8 till 12. Able to sit outside on sunny terrace. Internet in room. No international TV channels. Nothing in English.
Rather quiet in the room that looked towards the bacck side, very friendly and helpful staff! official breakfast time was a bit late, since we had to be at the conference at 9am. But thea were so kind, that we could have breakfast at 7.30am already
The staff were great (especially the bartender Finn) and it has a very nice wellness area that was never busy. We basically had the place to ourselves! The wanted to charge 1.50 Eur for a map of the island when you already are paying enough for the hotel already.
Excellent service; all staff with extremely polite manners fact that I could not pay with my VISA card
All of the staff members were wonderfully friendly. Reminded me of 4 Seasons staff -really great. The room was small but very clean, beautiful linens, immaculate bathroom, heated towel rack etc. The location is one of the closest to the action on the beach and also the shopping in town. They don't take visa, but were quick to make alternative arrangements.
It was very close to the beach and it had beauty treatments.Unfortunately the pool was out of operation due to a flood whilst I was there. The breakfast was excellent and my bed was really really really really comfortable!! Only a minor comment but the television did not feature any English programmes eg sky or bbc World or cnn. They should also cater for the international customer and take credit card. They only accepted cash or ec card. Again this is only a minor comment.
Jeg synes at der var meget venlig betjening og alle vore spørgsmål blev besvaret med et smil. Ingen klager
Central placering, meget rent værelse, fantastisk morgenbord, venligt personale, god service. Værelset var måske lidt lille, men der gjorde ingenting, da Sylt var målet for oplevelsestur.