I loved the location and the staff was friendly, especially the new girl. The room was super clean and the bed crazy comfortable for a hotel. Unfortunately, many features in the room didn't work. The minifridge was broken, which was unfortunate as I had perishables. The plug for the drain in the bathtub was broken, sending all the lovely bath salts that came with the room straight down the drain. The television also didn't work, though that's lowest on my list. It was really unfortunate because it was ALMOST so perfect. (Fix the room on the second floor, very end of the corridor, and it would be a five star rating)
Det var ok
Grill resturanten på taget var udemærket, ellers må man sige det var lidt kedeligt på hotellet, Morgenmaden var udmærket. Godt med Shuttle bus til Lufthavnen.
Pæn nyt hotel, levet helt op til mine forventninger, gode service og meget centralt, 5 min til bylivet, lækker med fri internet...alt i alt super ophold, med en storslået udsigt over floden...
Central beliggenhed. God komfort og valuta for pengene. Udmærket restaurant.
Venlig og hurtig check ind , gode værelser, fantastisk morgenbuffet, et meget venligt personale.
Venligt personale. Computeradgang mod rimelig betaling. Fin morgenmad
God central beliggenhed. Stort morgenbord. Venlig betjening
Det hele... Nej
Et godt hotel til en rimelig pris - og en god service fra personale samt en reception der kunne besvare alle spørgsmål på godt og forståeligt engelsk. Fint morgenbord og godt værelse
Hotellet var nyt og rent, og beliggenheden var lige op ad den gamle bydel. Morgenmaden var OK. De kunne godt være lidt mere serviceminded.
Normal, good and silent place to stay.
Nice personnel and nice rooms. They propose a taxi/shuttle service from the airport, but for some reason this was not done for my arrival - they simply called a normal taxi, so I had had to withdraw cash and paid more expensive than the announced price. I got a room with people already sleeping inside! - no pbm for me, but probably not nice for the guests who got woken up at 23 in the evening :-)
Det var nødvendigt at gå ned i lobbyen for at få forbindelse til det trådløse internet, da forbindelsen i værelset var noget nær ikke eksisterende.
Jeg var yderst tilfreds med personale m.m. værelse lidt lille
Good price, given location, space and cleanliness. Good breakfast as well. It was a bit of a hike (~15 mins walking) from center of Old Town
Everything was perfect
Breakfast was good enough.
Nice room. Parking is a joke! You can only fit three cars into the parking lot, if you squeeze in five, the last two have to drive out to let the remaining cars out. I ended up parking on the street instead.
The design of the rooms was magnificent. Breakfast was also great.
Check in efficient, breakfast, cleanliness, bed & linens, friendly staff. Tv slow to respond. No WiFi in rooms. No table space to put anything anywhere in the toilet. Please put some clothes hooks on wall in the toilet.
where good for this price Yes,i do.
Good Hotel to stay with children.Very tasty and various breakfast.Not far from old town. Nice staff.
Helpful staff, especially gent in breakfast room. Location further from centre than what we thought.
Its really a very good Hotel in value for money. All stories about far from city centres are not understandable. Its les then 15 minutes walking.
God restaurant med venligt personale Værelserne er lidt sparsomme. Der manglede stol til skrivebordet.En blød stol kunne også rart.
Super beliggenhed, meget moderne og helt nyt. Meget skandinavisk, både udseendemæssigt ligesåvel som gæsterne.
Atmosphere and style, pictures on the walls, smiling and welcoming staff, cosiness and good reputation, no haste and too much people around I do not like body cream in the bath-room
WIFI do not good in some of a rooms Sometimes smoking rooms you get instead of non-smoking
Ideal location with fine rooms and exceptional stAff
Room interior - Bathroom- I usually stay to this hotel 3 times per year since 2000. It is not a 5 stars hotel, there is no lagguage servise at the entrance and to the room. It was raining and no umbrellas at all for clients - Service decreased expecially after taking over from Radisson. Do not know If i will stay here next time.
Comfort. Breakfast. Location.
style, comfort, restaurant & libary
Staff spoke good English, and were generally very helpful. Breakfast was terrible. Room was small, and looked onto a power unit. Although I paid for a double room, I only got a single bed !
the locatoin the staff the breakfast the standart room is small......
location, high standard
Ideal location for Riga old town.
Excellent location, just 2 min walking from old town. underground car parking included in price. The room was spacious and comfortable.The hotel and room was nice and clean. Also quiet, there was wedding party in restaurant during the night we stayed in hotel but we could not hear any noise at the room. Nice hotel!
Proffessionel service, Meget trygt og fantastisk morgenmad, Perhaps dimm the light in the mainhall in the evening, and use more candlelights to create a more cosy athomsphere
Espa - spa og pool område er bare helt fantastisk. Dog ikke inkluderet i prisen.
Professionel og hurtig service Langsom internetforbindelse
der er fred og ro på værelset, bliver ikke forstyrret
Meget central beliggende I byens hjerte! Og super værelse på 24 etage med super udsigt!!! Ingen ideer...
Hotel Bergs er et flot og hyggeligt hotel med gode værelser og god mad i gåafstand fra den gamle by og tæt på spa og shopping. Det eneste som var lidt skufende var deres udvalg vedrørende room service. Det står ikke i forhold til deres udmærkede restaurant og morgenbuffet af høj kvalitet.
we had an excellent experience...this hotel is highly commendable...special mention for the restaurant and the friendliness of the personnel...very good bed...quiet...in the heart of the "old city"...do you need anything more?
Amazing hotel with superb atmosphere. Very intimate and personal touch. First class service and staff. Everything exceeded our expectations. Highly recommended for a memorable visit.
Perfect place for a romantic weekend and for sofisticated city travellers. Superb concierge service. Gourmet breakfast a la carte ( the only option) was great but might be a disadvantage for business travellers as it takes a while.
The Hotel stuff is the best I've met. The location is excellent. I will stay only in this Hotel next my trip to Riga.
Attractive decor, friendly staff and great breakfast in a good location Lack of advertised roof top spa. Taxi driver had trouble finding it so better directions required. Lack of bath in "bathroom" as on booking form
I was very impressed by the staff. All of them (though small in number) are absolute profs. Politeness and kindness to the guests. Eager to help. They helped me to get away from the city by train when almost there were no tickets (Iceland vulcan eruption). Free and fast Wi Fi. Very extravagant design and comfort rooms. The location is close to the Dome Square, in the heart of the old city and very accesible by the car from the river side. They call themself a SPA hotel, though you cannot really say it at all. They have only 2 small massage rooms, hammam and sauna (though sauna on the rooof level vith the city view). Like that almost all hotels can call themself a SPA hotel. The breakfast included is only the continental small version.
Very central location, walking distance from all interesting sites in Riga. Very friendly & competent staff. Hotel with historical character, yet fully modernized with nice Spa facilities.
The Best hotel in our life! The best personal! They help us with everything! They did our little weekend unforgettable! Good Breakfast! Personal in Spa very nice and professional! Room (deluxe suite) was amazing!!! And again... the best staff! If you need great hotel in the centre of the Old Riga - don't think - just go to this hotel!
The staff was extremely helpful and accomodating. Very Family Friendly. The food was excellent as well. Overall amazing stay!
Very confortable room,friendly sevice
Dejligt med meget træ på værelset i stedet for kunstmateriale.
Pænt værelse, god betjening, glimrende beliggenhed i hjertet af Riga med korte gåafstande til alle seværdigheder. Vi fik lov til at bruge hotellets baggageopbevaringsrum, da vi vendte tilbage til Riga efter nogle dage i Kandava. Måske lidt bedre musik end det muzak, der bliver spillet i morgenmadslokalet:-)
Et rigtigt fint hotel til prisen. Der er kun godt at sige om hotellet. Beliggenheden er også god. Eneste minus er at det ligger i en gade med en del støj om aftenen. Det kan anbefales at bede om et værelse mod gården.
Perfectly located, clean rooms, cheap price Was a little bit cold in the room and I do not like shower variant of the bathroom like in room# 301
The hotel is just 3-5 minutes walking distance from the Old Town. Good breakfast. Pleasant personnel. Quite a nice choice for a city trip or a week-end break. It was rather cold in the room. Rather crowded breakfast area, sometimes hard to find a place to sit.
Very good location.
Reasonably priced with a good range of services. The shower water pressure was quite low on the 5th floor.
good location very hot - no air conditioning
Lovely old hotel, close to bus station and old town. Staff rather cool in manner, gave memorized replies to questions.
Location Poor plumbing, the shower did not work
it's good for quality and price, near the old town, and for visiting the city.
Good Buffet Breakfast
friendly, courteous, and helpful no
First and foremost the staff were delightful. They were friendly, helpful at all times and very welcoming. It was one of our birthdays during the course of our stay and the hotel sent a complimentary piece of cake to our room as a birthday treat which was a particularly nice touch. The rooms themselves were spacious and the heated bathroom floor was a real luxury.
1.Big, comfortable and nice rooms. 2.The dining is very tasty as in the best Michelin restaraunt. 3.Evening service.
First class service! Very central location, walking distance from all interesting places in Riga. This historical hotel with luxury atmosphere snd very new facilities (spa, swimming pool etc.). I looked for real Deluxe class hotel with swimming pool to relax , it's so important for me. And I have found it, it's Gallery Park Hotel! Especially I would like to say several words about Restaraunt: all the meal is the Art Object (very creative decorated and tasty). Everything exceeded my expectations. I recommend all to stay only in this hotel in Riga.
I really liked the hotel, staff helpfulness. However, as the level in hotel where they self-level building that is not exposed on Sunday the restaurant is a great lack of respect for guests. And surely I am not convinced that the explanation of staff in Riga, most restaurants have stopped running on Sundays.