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Comfortable rooms, good location, sevices.
In fact, I liked every bit, and every minute, in this wonderful hotel. The peacefulness and elegance are abundant. On top of every thing is the highly professional and heavenly friendly front-desk staff. Thank you. A very small hint: Is there any chance for fitting air-conditioning appliances, especially during the summer peak. The global warming seems to call for such review.
Nice gardens. Nice building. Friendly staff. Always trying to sell spa services and products. Particularly rediculous were little stones they provided each day to put in your drinking water bottle. Of course, the remaining of 12 rediculous stones were available for purchase. Train noise. Desk lamp didn't work.
the staff were very kind and helpfull the gym is poor, i would rate this hotel as 4 or 4 + but for sure not 5 star, although i booked a 50m suit they charged me additional 50% of the suit rate because of 1 less than 5 years old child which is really strange while the other 4 hotels in my holiday did not
every thing was good they dont tell me that the landury takes 2 days to clean my clothes
Sauna, view out of window, comfortable bed I asked to bing me soap, but they have brought lots of showergel, maybe they had no soap at that moment...
lake side view. small rooms. not worth what we pay compare to middle and far easts hotels
The location. The room did not worth the value for the price I paid. I categorize the room as a two stars and not a four stars hotel. I would not recommend it for the price I paid.
Liked the friendly and helpful staff. Felt very welcome.
the view on the lake most of the staff in the front desk are very rude and not helpful. the food at the dinner is terrible. the lobby smell awful since the smoking is allowed !! there is no free internet in the rooms only in the lobby
the location is very nice and they offer parking free of charge the check out is to early 1030 and the check in too late 1400
it has the best view i have ever saw in a hotel the train pass next 2 the hotel
the location of the hotel is good the hotel is below expectations. it's too old and need renovation. the staff were not so friendly and the service was horrible; I asked for an adabtor and the recepcionist told me to come down to the reception and pick it by myself while when i called the reception to send someone to pick up my lugagges to check out, they told me to wait for 15 mins because 5 people are checking out with me at the same time!!Also the food is not so good and the mini bar is poor. the towels were not enough for two persons! Also the toilet and the bathroom is separated. they are in different rooms. Also there is no internet in the rooms, only in the lobby! the rooms doesn't contain sound isolator; I heard the screams and the stories from my nighbor room.
Fantastic location and panorama. We'll definitely go back
The room and view were amazing. We were able to stay there for a fraction of the cost that we would normally pay directly from the hotels site.
I have proposed this hotil as a start point to fly wherever I want in this buteiful city whereas the lake area is only suitqble during dy time only and rest of time have spent around the hortel, it is nice for me,
I like the breakfast,the reception staff was very nice.avery comfortable car parking. the swimming pool water was cold need to be warme up.
The hotel's atmosphere was excellent, the breakfast buffet was great and the view from the room was beautiful. No airconditioning
The meals (we had half board) were really good. There was a small train which ran from the bottom of the road, minutes from the hotel which took us into the centre of Zell am See. Although the staff were very pleasant, they were not well informed about local transport etc.
Room service was not good (made myself). Bar tender very unpolite. More service people in the evening time.
every thing no air condition
latine is a good hotel but i think its a far from the center..
The size of the room which was spacious The restaurant was of poor quality and as our booking was only for B&B, we were ushered to a side-room and treated as second class guests.
I stayed 6 nights at the hotel. The staff were very pleasant and attentive. Breakfast was a superb buffet, with eggs cooked to your specification.Evening meals were also superb, normally 5 courses.Room was great. I would definitely go back there.
Very comfortable room and half board definately worth while. Food was very good. Good position close to the lake.
Everything was fine: location, services, tasty and much food, swimming pool and saunas. quite expensive
The hotel looks good, rooms are very nice and comfortable.
Everything! Thank hotel tirolerhof very much!!!! Nothing
non smoking, very clean, exellent food, brown labrador
Comfortable & clean, nice traditional decoration on the corridors and lounges, great food, relaxing atmosphere in spa, very good service both in the restaurant and room. No, everything was fine.
Hotel design, service & stuff attitude
it was a beautiful hotel very central to everything with all facilities available
Staff always smiling ! and helpful No air-condition
Friendly waiters and reception staff. Great half board deal with table reserved for dinner in their lovely restaurant all evening so had flexibility of timing to eat.
Location was excellant for ski lifts, buses, trains, shops, restaurants etc. Hotel room was very spacious and the bed was very comfortable! There was a nasty blood stain on our sheets when we arrived.... although we told the manager and he was very apologetic and looked embaressed so guess it was just one of those genuine mistakes!
The staff was very helpful and spoke fluent English. The room was spacious and comfortable, the breakfast fresh and suprisingly rich. We really liked this small town and the local restaurant nearby (Rissenhoff).
location + free internet + staff No lift to the 3rd floor + no AC + very basic breakfast (limited)
The staff of Hotel Feinschmeck is very friendly and rooms are very comfortable. The wellness area is luxurious and I spent there for two hours enjoying and relaxing.
The apartment rooms were newly decorated. Everything was great.
location no fridge, no AC, no tea/coffee machine
Location, and Reception's friendly Sometime if there are party late at the club next door from my room on 2nd floor can hear it.
Friendly hotel, well located, the food at a good standard, breakfast needed improvement. A small parking space, vehicles could be hurt because of overcrowding.
no home service to pring the luguge to room when you coming first time and when you chick out
Peaceful spa. Small welcoming details - eg free tea in spa, tea-lights. Friendly staff. Efficient service. One wall-light did not work.
the location is ok. the food was excellent in the restaurant. no room services. no in-room facilities. very small elivator. poor hotel services.
no internet in the room!
The hotelsin Zell am See is all most the same and no A/C so this hotel compeering with the others is good price and near to the leak and I like the free ticket which they offer me for the leak boat tour. I don't like that there are no reception after 9:00pm in the hotel only security.
The inside and outside of the building was gorgeous. The garden and pool very picturesque. V. close to lake and views around Zell am See stunning.
Hotel well situated
Great hotel that provides excellent service and facilities in a central location. The Zell Am See card is also excellent value for money. Nothing - apart from one incident at breakfast with a member of staff that was very rude to my girlfriend for no reason.
Great hotel, nice atmosphere and lovely spa-area. Nice and quiet. Wonderful garden. Nice that the swinning-pool was partly outside and partly inside. One Internet computer free to use. Great breakfast and personel. Spa-area closes 20.00, too early.
The breakfast, hotel design and the location the king bed was not Comforted. It consists of two parts !!!
Conveniently located in town near the lake. It was hot with no air conditioning in the hotel. Hotel staff were not very helpful in terms of information regarding the area.
Friendly staff. Very good evening meals - we ate in their terrace restaurant both nights we were there. Good local parking.
The hotel had an authentic Austrian feel and look, was family run, the food was excellent, and it was centrally placed in Zell am See We found our room a little noisy on Saturday nights, and had to sleep with our windows closed, which we do not like
The hotel is very central, 3 minutes walk to the City Express. The room is big enough warm and clean, with a rather simple design,The breakfast is variated, fresh and good, but the food is the same every day. Dinner is also good and variated.The bar and restaurant look very nice and are also very cosy.There is a very relaxed and joyfull athmosphere. The hotel staff is polite and helpfull, but they could be more friendly(especially at the bar).I would have liked a room with a balcony, but I wasn't so lucky.For the rest....nothing disturbing about this hotel.
In fact we weren't able to stay at Zum Hirschen. Despite early booking, we we were housed at the Heitzmann Hotel next door, but had breakfast at Zum Hirschen. Breakfast at Zum Hirscen was very good, rooms at Heitzmann were fine. We didn't like being put next door, and initially they tried to put us all in a family suite with only one bathroom (we had ordered 2 separate rooms, one double, one single). So we can't recommend Zum Hirschen, because you don't know what you're going to get
The location was great and the staff were all helpful and friendly. The room was spacious and well furnished Would have liked tea and coffee making facilities
Comfortable rooms, great breakfast, friendly staff. Being charged for "complimentary food" at dinner. All charges stated were without all taxes which were 30%. It was also right beside a railway track which was used for both industrial and passenger from 6am through till 12am. No air con or fans available at 35 degrees - I was told it wasn't hot by a receptionist who was sweating buckets. We didn't get much sleep
Friendly and well qualified staff, beautiful interior designing, free bikes rent, but most of all.....Helpful staff, and I thank them for making my stay a pleasant experience! No ac, so do not go there when its hot!
quite place, modern and very clean
Rooms, bar, restraunt, spa. Pillow's (changed them once), the large ones take up too much bed space. The heating in room did get opressive sometimes, we did start to turn radiatior down before dinner to resolve. No dvd instructions
this is most beautiful and friendly hotel which i saw
This a really nice hotel got only one weakness: meals offer is poor and not suitable for a 4 star hotel. To be honest, we're disappointed of the cuisine quality.
the size of the room&cleanliness, the sighte of the hotle&location the staffe of the hotel is very friendly and very helpfull non
The staff treatment was execellent and very helpfull.the hotel is very clean and nice. No
the barman the hospitalety the spa and the considaration of the managemant due the snow storm on the way they reduce one day !! the intertaiment at the evening was boring un my way
everything, 5 star hotel, with 5 star spa & gym, frindley staff NO mini bar in the room
good location, interesting evening programmes, friendly service, exellent room foor internet and games.... absence of shower caps in the rooms, absence of Russian TV chanles and speaking Russian service
its a quite old hotel.. i didnt also like the toilet
A special welcome was given, we were mde to feel valued customers. The suite was excellent, view from balcony just as described, breakfast and evening meals excellent quality and service first class. A very pleasurable part of our vacation. The traditional costumes of the staff a special touch and also the music in reception reflecting Austrian culture. Would certainly like to return the visit to experience winter in Austria. No
Helpful & very friendly staff
Owners and all staff friendly and helpful, service first class at all times. Hotel well places for all amenities, both town and country.
Excellent staff, very helpful, good service, good food, everything was just super. I fully recommend to stay at this hotel Everything was good
staff was nice, early check in was no problem heating in the room, but we did not spend much time figuring out how to get the room cooler
The Staff were very helpful and dedicated. local knowledge is very good. the room was very clean and was ready when we arrived. the daily menu at the restaurant was very high quality for a very reasonable price.
The Hotel is authentic and the owners are on hand to help with anything needed. Business facilities are not easily accessed. Access pathways were very steep and dangerous when covered in snow. There is an uphill walk of 10 minutes and then a short black slope to be skied before arriving at the Gondola lift. At no point is the steep slope mentioned on the website or at the hotel when directions are offered to lifts.
They charge me additional 30 euro for 2 years child, and on other hand you can't cancel any reservation without penalty unless it is more than 21 days. There is no clear policy statement regarding additional bed charges for childern less than 3 years of age.
The nice atmosphere and friendly staff. The room was clean a comfortable. It was in a great location. The internet and cable TV were unreliable and the steam room was broken. These were temporary things