Holiday Inn Express Birmingham - Star City

Web site & travel detail provision, friendly evening staff. Food provision: Dinner - no soup available & the steak & kidney pie had very limited meat, no kidney & was, primarily, chunks of onion. Breakfast - scrambled eggs were dry (old), bacon pieces were small & hard (old again), the actual hot plate server unit for these items did not have a handle thus was a potential health & safety hazard plus there was no location to place the removed lid. Standard reply when your staff were informed ws "I will tell the chef" - inadequate response & totally perfunctory attitude, lack of real care expressed.

the Hotel was a perfect location for us. close to the motorway (but not noisy) and walking distance to star city for food and entertainment. Costco nearby was a bonus. also lovely room for a cheap price! about 15mins drive to join the NEC car park queue!! For price really cannot complain about anything! Would stay here again.

very handy for shopping evening restaurant facilities and breakfast very poor

very well priced,rooms comfortable and clean, onsuite spacious and roomy definately recommend the hotel. breakfast cold on my second morning stay,taxi needed if your doing anything around city centre.

Clean, tidy, comfortable bed, all necessary facilities provided Broken toilet seat, card access wouldn't work. Poor signage to entrance of hotel from the road ( very narrow entrance on split dual carriageway meant if you missed the turning it was a long circle round back again.

The hotel was clean, and the staff were friendly. Hotel good for Star city There was no shower gel in the bottle in the shower.