Funchal hoteller

Fordele: Gardens were outstanding. Service and food excellent Faultless

Ulemper: Lights over bed not bright enough to read by. Nothing else

Fordele: The staff were very attentive - the bar tender at the daily happy hour, the breakfast & dinner staff remembered our preferences & we took full advantage of the wonderful shuttle service. The food was impeccable and we’re picky. We had “the menu” each night and it was a great deal & delicious. The staff even surrounded my wife with care when she scraped her knee. Kindness & professionalism galore. Many repeat customers & you can understand why.

Ulemper: Nothing!

Fordele: Great location which is 15 minutes walk down to the centre of Funchal (and ~€7 cab ride back up if the free hotel shuttle times don't work for you). Peaceful oasis with 2.5 acres of gorgeous gardens, pool and resident giant tortoise. The staff were all unfailingly really nice to us and very helpful (I'll single out Fatima who served us dinner the first night and the young chap who welcomed us on our arrival). Lovely room with great view of the garden, the city and the sea. Quiet and peaceful. Great breakfast (with very relaxed timings which suited us well :-). Good sized private car park (we got a great deal from booking.com for our hire car which for the 6 days we were there was only a little more than the transfer costs would have been from the airport). Outstanding place that we'd highly recommend.

Fordele: The gardens are fabulous and the staff very attentive. We had an upstaged room when we arrived which was really wonderful and a beautiful balcony overlooking the gardens. It was tranquil and relaxing with Colombo the tortoise being an added bonus. The poolside area was particularly lovely and comfortable with plentiful towels, showers and loungers

Ulemper: It was further out of Funchal than I had anticipated and whilst there is a shuttle bus this only runs at set times (about 5 times a day) and not after 6 in the evening. Having said that we had a car and it was more than lovely to just stay at the hotel and not go anywhere!

Fordele: Stunning garden with lots of plants and a tortoise, Mr. Colombo. The hotel as a whole with friendly staff, great breakfast, nice pool area and clean rooms is a perfect place for a holiday and as base for discovering Madeira. It provides a shuttle service to downtown Funchal; at the same time you can walk down and up (down: approx. 15 minutes, up 20).

Ulemper: I cannot think of something I did not like.

Fordele: The staff were impeccable

Ulemper: Pool could have been heated a little warmer

Fordele: Rigtig god morgenmad. God beliggenhed. Flotte omgivelser.

Ulemper: Kan ikke komme i tanker om noget.

Fordele: The rooms were spacious and comfortable, the view amazing, food excellent and staff were very friendly and attentive

Ulemper: I have no complaints

Fordele: Særdeles god morgenmad Meget sødt og venligt personale Super med både opvarmet pool og mulighed for at gå i Atlanterhavet

Fordele: Pragtfuldt sted - alt var fremragende.

Fordele: We thoroughly enjoyed our stay. The hotel was really comfortable and the staff were so helpful and friendly, Well appointed room, beautifully clean. Great location

Ulemper: Nothing

Fordele: Amazing views from the hotel, hotel’s ground are gorgeous and well maintained, the attention to details in all the areas, the extremely friendly staff.

Fordele: Great cuisine, very friendly and attentive staff and service, immaculte cleanliness in all area, super pool with great helpful guards. Wide range of food on halfboard. Every day varied of activities, events and thematic foods. Simple great!

Ulemper: -

Fordele: This is an exceptional hotel with dedicated, professional, warm and friendly staff. Firstly, the hotel is absolutely beautiful. Incredibly stylish and comfortable set in vast grounds so perfectly cared for that even a quick stroll to breakfast feels like a trip through a botanical garden! The rooms are beautifully furnished and spacious. There is a great little gym and wellness centre, a selection of excellent dining options on site, a lovely bar and delicious breakfast in a charming garden room. Secondly, the location was perfect for us. We like to be away from the touristy areas but walking distance from the action. If you are active and don't mind a walk or a short taxi ride to the bright lights of Funchal town centre, you won't find a better spot. It is tucked away in a peaceful area above the town, but with a view through the trees to the sea. Finally, the staff are hotel's biggest selling point. I can't remember ever staying anywhere with better service. Everyone we encountered was highly professional, with a can-do attitude and seemed to genuinely care that we were happy, relaxed and comfortable. From the very moment we arrived (late, due to a delayed flight) it was obvious we were going to be very well looked after. Nothing was too much trouble, everything was done with a smile and throughout our stay (over Christmas) we had so many unexpected and lovely little surprises to make our holiday extra special. I wouldn't hesitate to recommend this hotel.

Fordele: The gardens, swimming pool, the spa and the service.

Ulemper: Nothing really!

Fordele: We have stayed at the Casa Branca on a number of previous occasions. This is an extremely well run and comfortable hotel that puts customer satisfaction at the forefront of its operation.

Ulemper: Nothing!

Fordele: Staff is very attentive. Supported me a lot with Birthday celebration and all requests. Nice quite location, big area, perfect if you like privacy. Fresh flowers and fruits in the room were highly appreciated.

Ulemper: To improve food: - Breakfast selection (too limited and the same each day), preparation quality of eggs/pancakes - Change tea – it’s not the level of 5 stars hotel to give cheap pockets tea - To propose fresh juice at least on the menu with additional cost. Currently for 6/7 euro you get juice from the box - Burger I ordered in the room was not nice, meat was not possible to eat (while another dish with tuna was nice) Swimming pool I would recommend to warm the temperature at winter to 28/30 degree otherwise it’s too cold.

Fordele: Spacious, quiet rooms set in beautiful gardens. Delicious breakfasts and choice of places to eat in the evenings.

Ulemper: Steps around the property could be better lit at night.

Fordele: Everything

Ulemper: Na

Ulemper: Fitness centre does not open until 8am

Fordele: Loved the peaceful and historic atmosphere.

Ulemper: Pools are rather chilly.

Fordele: Breakfast was great in a beautiful location and could sit outside location of hotel very interesting with a beautiful garden and good facilities

Ulemper: not a lot to complain about just the pigons being a pain by the pool

Fordele: Virkelig dejligt sted - gode restauranter på hotellet, dejlig morgenmadsrestaurant, super pool område med mulighed for havbad fra klipper. Afternoon the på terassen en oplevelse. Meget servicevenligt og rart personale.

Ulemper: Der mangler lidt hygge stemning i cocktail baren f.eks. planter, lys på bordene.

Fordele: Virtually everything ,this place is special there are better hotels but they are few and at multiples of the price you would pay here . The atmosphere , ambiance , history are all first rate . This place is iconic . We were very kindly shown round Churchill’s suite amazing !! Complimentary bottle of fizz for my birthday was very kind .

Ulemper: Not much . Better DVD library would be good . A

Fordele: Generally a great experience, food exceptional and Staff very professional. The Gardens and Pool area were immaculately maintained. The Williams Restaurant was a real experience with fantastic views over Funchal a real treat. We will be back.

Ulemper: I cant think of anything we enjoyed our stay and have no complaints.

Fordele: Superb breakfast served on the terrace or inside with views of the two outdoor pools. Attentive waiter service and no intrusive music. Fine choice of fresh fruit, cereals, freshly squeezed orange juice. Ample hot buffet. You could also have smoked fish or cheese with salad. There were a variety of rolls, croissants or fresh crusty bread to toast. Small cakes or the Portuguese nata tarts made a delicious finish.

Ulemper: Two cooked breakfast dishes were offered daily on tiny pieces of toasted bread but I did not find them appetizing. You could however ask for freshly boiled eggs.

Fordele: Cipriani Villa for meals Breakfast Concierges were excellent

Ulemper: Hard to park without helpfrom concierge

Fordele: Everything.

Ulemper: Closing of pools and gym way too early.

Ulemper: The car park is very tight to manoeuvre in, unless you like fiddling about it’s probably better to park elsewhere

Fordele: Location, staff, pool on the roof, sweet and madeira wine as gift from the hotel.

Ulemper: Jacuzzi water temperature was too cold

Fordele: Everything

Ulemper: Nothing

Fordele: All was very good

Ulemper: all services, including minor details were perfect

Ulemper: very nice staff great breakfast and tapas

Fordele: The room, the nice welcome at check in, the cozy bar with nice live music, the staff that is efficient and helpful without becoming annoying and the spa.

Ulemper: Internet connection in the room could have been better - but that is probably not why you would go to Madeira in a first place. At breakfast any coffee speciality apart from black coffee/coffee and milk will be charged.

Fordele: We had a suite with all day sun and loungers there was a shaded area on the terrace if you wanted to cool down a bit. Everything was convenient pools spa and food.

Fordele: Everything about the hotel and staff. Always smiling, welcoming and caring (more than expected). The food and beverages team were the best. We will be going back soon! Hospitality at it's best!

Ulemper: Nothing to dislike

Fordele: The lokation is great, so quit and peacefull. Lovely breakfast. The whole place is very clean.

Ulemper: The pillow are a to hard. I had minimal sea wiew from my ballcony, and no sun after 12.00.

Fordele: The Hotel is integrated in a bigger leisure complex, with 2 other Hotels. This means there is more pools (indoor, outdoor, deep, shallow,...) with gardens nearby and chairs and ocean views and bars and restaurants for everybody, kids included, without leaving the Hotel! Nice location, nice restaurants nearby and also inside the complex . We've tried 3 out of the 6 available. Very nice breakfast.

Fordele: Great position, friendly staff and clean

Ulemper: Too difficult to find a sunbed with shade. Many at the front have no parasols because of wind. It is ridiculous that all sunbeds are claimed with towels early in the morning by guests and then often they are only used for a couple of hours a day. It says that towels will be removed if not used but this doesn' t happen.

Ulemper: Staff during the breakfasts was not that kind....

Fordele: We liked everything from the staff in all departments, from check-in to check-out all of them were always friendly and professional. The comfort and cleanliness of the rooms and entire hotel was spotless. The food and drink was outstanding starting with a great breakfast with a huge choice to suit everyone's taste. The hotel's facilities including pools and spa as well as golf, table tennis etc. It was all super and we will most definitely be back soon!

Ulemper: That we had to leave!

Fordele: The bed was amazingly comfortable

Ulemper: Nothing. You have got everything spot on.

Fordele: Everyone so helpful and full of smiles nothing too much they even thought of taking a stool for my husband who is having trouble walking and everything done to perfection

Ulemper: Nothing

Fordele: Good ambiance, peaceful, good food, Happy Hour

Ulemper: Rooms to the street are very noisy

Fordele: Everything it was perfect and we will definitely be going back

Ulemper: Nothing

Ulemper: Der kunne godt være noget mere fisk og skaldyr hver aften Vand på værelset ved ankomst burde være gratis 1. dag

Fordele: Professional staff, friendly and approachable. The Gardens were extensive and full of exotic plants . Not just an hotel with a concrete veranda and pool.

Ulemper: The evening entertainment was old-fashioned and mediocre.

Fordele: Great food and drinks, nice breakfast Nice view

Fordele: Layout, Location, Food, Room sizes, staff, gardens, entertainment, facilities. Return bus fare from the airport on the Aerobus is €8 and it stops outside the front door.

Ulemper: Sea view wasn’t what we anticipated as we’d been there before, but we were able to change rooms with the assistance of Claudia. Downgrading the room last minute on booking.com was a challenge and involved a couple of phone calls to Singapore but we got there eventually. Direct booking would have been easier, tho we did get a good half-board discount deal...depends if you want the hassle. Be mindful that all sea views are not equal. It’s still our favourite hotel...thanks Claudia.

Fordele: Fantastic hotel Very helpful friendly staff Great food Spacious , clean rooms with an awesome view Definitely recommend it

Ulemper: Nothing

Fordele: The balcony sea view was fantastic...The staff are so proffessional..respectful and amazing, food is great and a wide variety...It's just awesome!!

Ulemper: Nothing..everything was perfectly in place and in order

Fordele: Beliggenheden og busstoppested næsten uden for døren. Skøn udsigt. Det var en oplevelse at bo så tæt op ad Atlanterhavet. Dejlig morgenmadsbuffet.

Ulemper: Slidt og snavset gulvtæppe på værelset. Duer der vandrede rundt på gulvet i restauranten under morgenmaden. Havde bestilt 2 enkeltsenge, men fik en l 1/2 mands seng.

Fordele: Sea view rooms were lovely with a balcony . We could hear the sea and watch the sunrise and set over the sea. Buffet breakfast was excellent sitting outside or in,overlooking the sea. Plenty of restaurants and shops close by.

Ulemper: Small outdoor and indoor pools. Very limited transport times on their shuttle bus which soon got booked so we were not able to use it to get into Funchal. Walking into Funchal centre was a bout half an hour . There was a bus service otherwise. Sea access was not possible apart from paying at the lido. Buffet dinners were on offer each evening which did not appeal. Otherwise a bookable a l’carte which was the same all week. We did not use the evening restaurant.

Fordele: Dejlig morgenmad med et stort udvalg. Meget venligt personale, alt var bare dejligt og vi havde et skønt ophold tæt på Funchal centrum.

Fordele: It’s location and the staff

Ulemper: The food and facilities

Fordele: Excellent position for travel into Funchal or a nice walk, first class outside breakfast area with unrestricted views of the sea, very quiet in and outside hotel with a very nice promenade walk along sea front though a few quite steep slopes. Overall a lovely hotel

Ulemper: There was very little to dislike this being our second visit

Fordele: The welcome extras , fresh fruit, chocolates and water.

Fordele: Gorgeous position overlooking the Atlantic. Super clean, very tranquil. Small with lovely friendly staff and excellent service.

Ulemper: Nothing

Fordele: Pools, views were awesome, staff friendly, rooms immaculate,

Ulemper: There wasn't much evening entertainment, not for younger people anyway, that was the only problem, the rest was great

Fordele: The location and sea view is exeptional!

Fordele: Really lovely small hotel with fantastic staff and a very personal service. The food in the hotel was really good, esp breakfast. The bar was great, with it’s Happy Hour when you want it policy and the indoor pool was very good for the winter warmth. Rosie the guest liaison was very helpful and the trips she suggested were the same cost as everywhere else.

Ulemper: It sits up the hill a little, on the V1 road, making it a bit of a slog to walk back from town and a it noisy from traffic on the road during the he day. Not something that overly bothered us but it would bother some people more.

Fordele: This was our third stay at the hotel so it should not surprise anyone that we love it. The staff and facilities are excellent and nothing is to much trouble. If we return to Madeira this is our place to stay.

Ulemper: Nothing

Fordele: The location was good. The hotel was very nice with a good bit of character.staff all very friendly and helpful. Food was nice especially the now years eve gala dinner.

Ulemper: The pool area could do with refurbishment and lost the sun in the afternoon.

Fordele: Lovely room and good breakfast. Staff could not have been more helpful.

Fordele: The Hotel was in an excellent location to visit Funchal and the surrounding area. The breakfast and restaurant food was of an extremely high quality, all topped off with the professionalism and attention to detail of the staff. The hotel management should be very proud of the way in which the hotel is run.

Ulemper: There is nothing to dislike !

Fordele: Very good hotel with a lot of character. Nice food and friendly staff

Ulemper: Pool area looked a bit tired and didn’t get any sun in the afternoon.

Fordele: Ice cream available at breakfast

Ulemper: After booking a double bed they emailed to say it couldn’t be guaranteed, but they did give us one after complaining at the email

Fordele: Værtinden Rita de Vasconcelos var hjælpsom, flersproget og yderst kompetent. Personalet også flersproget og dygtigt. Quintaen kan varmt anbefales, og vi vender gerne tilbage, når Madeira besøges næste gang.

Fordele: A lovely property and very nice host that met us and explained everything - was very relaxed was able to get tea and coffee from the kitchen.,

Ulemper: The main room which we was lucky to have for 2 nights was lovely but the next one was very dark and faced trees.

Fordele: Character property with lovely view over Funchal bay day and night.

Ulemper: We booked for an authentic Portuguese experience, on reflection it would have been easier with own transport. We were expecting a little more than continental breakfast.

Fordele: Our fourth stay here - as usual, everything was perfect. Rita is a great host. We always recommend QSG to friends planning to visit Madeira. My wife is a travel writer at www.packthesuitcases.com and has some photos of the views from the Quinta on there. It's the perfect place to stay.

Fordele: Beautiful views and a lovely house with well kept gardens. The lady who met me worked very hard and was very helpful. There was a lot of food provided, less would have been fine and I did not like the waste it. Easy walk into Funchal and on the bus route too.

Ulemper: Not so much food! The drains did smell a little, but the room was very clean and plenty of hot water for the shower.

Fordele: The room was spacious and the balcony with view over Funchal a lovely added extra. Breakfast was served outside as the weather was so good and there was plenty of everything, especially speciality breads and good tea.

Fordele: The honesty bar, great available taxi service, sun beds in garden

Ulemper: Barking dogs in immediate area but that’s something you can’t do anything about

Fordele: Meget dejlig morgenmad med friskpresset juice og frisk frugt.Flot udsigt og dejlig have. Roligt lokalt kvarter.

Fordele: The breakfast is gorgeous, the place is charming, everything is filled with reflected light from the ocean surface, Rita, the host created a small paradise there.

Fordele: The crew was nice and lovely! The breakfast with view to Funchal was unforgettenable. The facality conditions of the quinta is very good. The owner lady was very friendly.

Ulemper: Small ants in the basin (bathroom).

Fordele: A fabulous and very impressing house with a beautiful and well kept garden.The Quinta and its rooms are in an excellent condition with a luxurious atmosphere. Sitting on the loggia of the "superior room" or on the terrasse opens a splendid view over Funchal and its harbour and when having breakfast, one could stay there for hours. Staff is very helpful and friendly. The owner of the Quinta came by every morning in order to see whether everything was fine. There is one good and one excellent restaurant in walking distance with mostly native guests so there is no need to go to Funchal for taking meals and this avoids having to visit the touristic oriented restaurants in Funchal.

Ulemper: The walk to Funchal is only 25 minutes but uncomfortable because one must walk on streets with no side-walk. However, this is the price you must pay in consideration for staying in a location outside Funchal that offers more personal atmosphere than a hotel. In any case, bus connections are good and if you have a car, it is only 10 minutes to Funchal that offers good parking possibilities.

Fordele: Very nice, comfortable and clean with a beautiful breakfast served on a patio overlooking the port at Funcal. The owner was friendly, helpful and resourceful.

Ulemper: It's close to a noisy street.

Fordele: It provided excellent service with a friendly owner. Most suited to a quiet break for couples.

Ulemper: Nothing at all!

Fordele: Spacious room with wonderful views over Funchal and the harbour.

Ulemper: Exceptionally narrow bed (in the the very big room). Barking dogs and loud neighbours disrupted much of the expected tranquility. There is only one restaurant in the neighbourhood. The walk into Funchal is only some 25 minutes, but unpleasant un the narrow road on which peaple drive way too fast. Owner only accepted cash payment (credit card machine had not arrived...) and returned no receipt. Didn't promote a very serious impression.

Fordele: Excellent place for people who want to stay outside the touristic district and who don't like huge crowded hotels. Fantastic atmosphere and dedicated customer service. Beautiful view over Funchal. Walking distance to the restaurants area in Funchal about 20 min and 30 back.

Fordele: Beautiful gardens and a stunning view over the harbour. Very friendly, helpful owners and staff. Quiet and calm.

Ulemper:

Fordele: lovely location, friendly staff

Ulemper: Although bus stopped virtually outside, buses were irregular with big gaps in evening. It is possible to walk into Funchal but not a pleasant walk (30mins)

Fordele: The location and facilities. It’s the best in Funchal for location as in middle of the old town, next to funicular railway and right next to the beach.

Ulemper: Nothing

Fordele: Good quality. Good service

Ulemper: N/a

Fordele: Everything we could have hoped for. Lovely spacious rooms and helpful friendly staff.

Fordele: Friendly and welcoming. Good sized rooms with a useful kitchenette. Great choice of food at breakfast.

Fordele: Hjælpsomme og opmærksomme. Dejlig central beliggenhed, men meget roligt. Gode tilbud om aktiviteter ugen igennem. Restauranten serverer en smagfuld gourmet mad, langt bedre end de fleste steder i byen. Til rimelige priser, og dejlige omgivelser, meget opmærksomme tjenere. Baren med hyggelig atmosfære og levende musik med skiftende repertoire .

Ulemper: Havde bestilt et værelse med havudsigt. Fik værelse 141, som er et værelse hvor man kigger direkte på restaurantens tag, og over taget et lille glimt af havet i horisonten . Det var ikke hvad vi forventede, da vi havde været der før. Dette værelse burde ikke være i kategori som havudsigt. Personalet i receptionen var meget imødekommende og var heldigvis i stand til at give os et rum med fuld havudsigt..

Fordele: Close to the sea, teleferic, bus station and old town. Very generous breakfast.

Fordele: Breakfast very good - Location very good

Ulemper: The only thing that may put us off booking again, is that Reception were quite adamant that 'No Guarantee' could be made of a particular floor, aspect, room etc.. request.

Fordele: Couldn’t fault anything the staff were friendly and helpful and the food was good.

Fordele: The hotel is in an excellent location, on the sea front, in the old town, where the best restaurants are, and near the cable car. Despite this it is quiet and very safe. The rooms are spacious and kept extremely clean and tidy by the staff. All the staff we met were very friendly, polite and helpful. Breakfast is a buffet style, with excellent choice and good quality food. We had dinner once, which was also buffet, and good value if you are hungry enough for three courses. I can see why so many people return, the hotel is excellent!

Ulemper: Nothing!

Fordele: Helt igennem skønt sted. Perfekt beliggenhed og dejlig udsigt. Vi komme igen

Fordele: Beautiful hotel in amazing location The place to be if you want to relax away from the busy touristic area in Funchal, while being close to the city center. We had our 10 minute walk to Funchal's old town everyday after being served our majestic breakfast on the terrace overlooking Funchal's bay. simply amazing! will be back again and again

Fordele: Manuela, the kind lady who checked us in, couldn’t have done more for us. She talked us through her recommendations, what we should try to experience and everything in the room. Sylvia, the lady who attended to us for breakfast was again, incredible. The English language skills are impeccable. The location is undeniable. The bed and pillows were amazing. The dogs were incredibly cute and playful, no matter what time it is. Definitely go for the room with the private balcony; it’s absolutely worth it. We will come back when we are next here!!

Fordele: Meget imødekommende personale. Morgenmad var pragtfuld og indtage det siddende på terrassen under en pergola med udsigt over byen og haven var bare vidunderligt. God udsigt.

Ulemper: sengene var lidt underlige -måske gele eller vand?

Fordele: Great a la carte breakfast. Lovely spacious and comfortable room with a little kitchenette. Beautiful gardens and views. The staff are very welcoming.

Ulemper: A swimming pool would've been great. Definitely advisable to have a car, everything is steeply uphill or down hill from there.

Fordele: Attentive staff and great location. Spacious room and a small kitchen which was very useful for us as a young family.

Ulemper: Really everything was great here.

Fordele: Excellent stay as usual! I've been staying here over the last years, this was probably my 8th time at ARTS IN Hotel and I will be back soon. Great value for money and amazing staff!

Fordele: Amazing room... great facilities with wee kitchen (though a sharper knife would have been handy) Bed huge and very comfy...room very large and comfortable. Large bathroom... breakfast was delicious. Everything was wonderful... staff were particularly friendly and helpful. Great to have underground parking!