a&o Hamburg City

They are a luggage room which was handy to keep your main luggage if you have arrived earlier than your check in.

The staff there was not at all helpful. No one said anything about how to get around the city. It felt like they just wanted me to move so that they can attend the next person in the queue. The dormitory were not kept clean neither was the bed made. Meaning you are going to sleep some where, were the bed looked like it has been used by some one else 10 minutes back. No designated bed numbers were allotted in the rooms. Also, they send you an email to buy bed sheets and towels, yes i understand they were priced reasonably but not everyone has the capacity to buy an extra bed sheet and towel on their cabin luggage! In all it was a very disappointing experience, I think there are better places around town at this price point.

nothing

the location was not so close when you compare it with hamburg standarts and building is just next to a skateboard park that punks play heavy metal all night, so its pretty bad.