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Very helpful staff Car parking could be more convenient if there was a lift or escalator. A glass covered enclosed stairway and entrance would protect vistitors from wind and rain.
The pool, sauna and gym facilities were good, especially the pool. location is conveniently close to old town centre (few minutes walk). Good quiet location with good views of city. Hotel car parking is expensive and really should be complementary, given its garage size and being on-site. Although a 4 star hotel there is no mini bar or in-room tea/coffee facilities. The 'coffee shop' has limited food available out of normal (Spanish) eating hours. Some check in staff had limited English (not a problem for us). Internet access fees were high (best to go into Burgos to an internet cafe).
indoor swimming pool for relaxing. closeness to historic centre and easy to find
Cleanliness, space, situation Lack of English on menu & other information
No food on a Sunday in the restaurant
a modern well run hotel, dinner and breakfast excellent value would definately stay again. car parking charge
Location for getting into city centre excellent. Rooms were good comfortable ad clean. Restauraunt good value interesting and well presented food. Bar area adjoins reception - bit impersonal and lacking in atmosphere
Beatiful hotel, very nearby the cathedral.
The selection of food in the Restaurant was not great
Safe & secure car parking. Verandah They were unable to iron clothes at short notice and there were no facilities available to do it ourselves.
Fantastisk bygning Vi havde en meget dårlig indchecksningsoplevelse: det tog næsten ½ time. Desuden var personalet meget dårlige til engelsk og de talte hen over hovedet på os på spansk hele tiden, så at vi ikke havde nogen idé om, hvad der var i vejen med vores reservation. Personalet var meget nedladende overfor, mig, der er homoseksuel (det var det eneste hotel på vores ferie, hvor vi mødte denne attitude)
Juniorsuite til meget lav pris. Næsten for stort til 2 mennesker.Meget venligt personale i reception. God beliggenhed ved den gamle by.
Hotellet var meget vanskeligt at finde. Parkeringskælderen er meget vanskelig at parkere i, da den er meget snæver. Hotellet ligger midt i byen. Kørselsvejledning er meget nødvendig, da hotellet ligger i et afspærret område.
at det efter stort pres lykkedes at få et andet værelse dagen efter, end det vi oprindeligt blev anvist - et loftsværelse uden vinduer.
super beliggenhed. Bedre kørselsvejledning nødvendig, umulig at finde med gps.
this hotel is located very near the cathedral and it's inner really cool with modern interia.
location, unfussy style
the building was very nice, modern inside end classic outside, with a beautiful sight of the river
A very pleasant hotel, very well situated. Parking reservation is of primordial importance.
excellent location just few meters from the cathedral yet very quiet area, very spacious room, great design and bath amenities.
very nice hotel and room, great location. The free minibar was a very nice touch no complaints, a lovely visit
The location was very good for sightseeing. There were cafes and restaurants nearby. The reception staff were helpful. RENFE station was moved to a new place in the winter of 08-09; the new one is very far away from the central of city and the hotel, so taxi was necessary to go to and from the station. No problem.
Very comfy pillows and the location could not be better
excellent location, car park on site, roomy address not recognised by satnav, had to phone and receptionist asked if I had GPS and said try this address..... breakfast a bit sparce, coffee stewed
very constricted car park in hotel with little public parking available
Well modernised, useful facilities eg free internet ADSL connection in bedroom, good central location, helpful staff
Good location, good cable internet connection. A little old, no frigobar.
exploring around burgos, food drink , relexing . could of done with a swimming pool
Everything except from the noise from the huge contraption in the internal yard - unfortunately my room was overlooking this unsightly contraption!
The Room is Spacious, The manager at the buffet breakfast is very friendly with smiles all the time.
All the staff were helpful and pleasent
very convenient to the cathedral and other central areas.
Very well situated, friendly staff, clean room Walls pretty thin
The room was of a good size and quiet; the staff were very professional.
We enjoyed our 2 night stay. Good sized modern room, quiet, close to City centre and cathedral. It provided all we ask for in a hotel
Very well placed, close to the wonderfull Cathedral and in the city centre; nice, friendly service, interesting design, good price Some lack of space in the room and at the reception
it looks quite modern and new. And just next to the cathedral. Price/quality is good if you stay for one or two nights. the room is quite small and wifi worked only in the bar downstairs. And they ask you to pay while check in for the room.
Location in the reallly city center Wasn't clean at all!