top area for shooping
The room Food
all mentioned above. location, service, room space (stayed at normal double)/ expensive but it is worth of it. nothing
The courtesy of the staff. Everyone was absolutely fantastic, from the doormen to the guest relations manager Anja. The rooms and the corridors are a bit too dark and the room furnishings a bit too austere.
The staff are very good and helpful The breakfast buffet
At personalet var hjælpsomt, grundet vulkanudbrud, at der var lille altan, morgenmaden stor, frisk og varieret. nej.
Hotelpersonalet var hjælpsomme og morgenmaden rigtig god.
Et dejligt hotel med god beliggenhed i Milano. Personalet var meget hjælpsomme. Kender hotellet fra tidligere forretningsbrug
Det var super godt! Personalet var utrolig hjælpsomme og professionelle. Hotellet har en fantastisk beliggenhed - kun 5 min fra Duomo! Super lækker morgenmadsbuffet!
Helt perfekt placering midt i Milanos hisoriske centrum - bogstavelig talt ved foden af Duomoen og 100 meter fra "strøget", som fører direkte til bl.a. den utroligt smukke, gamle shoppingarkade Galleria Vittorio Emanuele I.Var så heldige at blive opgraderet fra den bookede juniorsuite til den store suite på 5. sal med fornem udsigt over Piazza Fontana. Fantastisk lækker og luksuriøs suite med alle tænkelige faciliteter. Derudover et super sødt og serviceminded personale, lækre lounge-områder, god restaurant og fin morgenbuffet. Alt på hotellet er gennemdesignet i en meget cool og moderne - men alligevel rigtig hyggelig stil. Alt i rummede hotellet det perfekte miks af central placering, høj komfort, cool stil og god stemning. Mulighed for at afspille DVD-film på værelset samt tilkoble iPod/MP3.
Dejlig beliggenhed. Venlig betjening. God og hyggelig atmosfære.Pæne værelser Intet
Beliggenhed helt i top hvis man ønsker central og støjsvag placering.
Beliggenhed og støjsvage værelser Jeg syntes at Gordon Ramsey skulle aflægge restaurenten et besøg. Den er bestemt ikke hvad den udgiver sig for at være.
Alt alt for dyrt. Meget lille værelse. Top beliggenhed
I do like the location and the service of the hotel and the interior design of the room
Very central and unique location right in the heart of Milan. Attentive and charming staff who were very helpful and courteous. Special thanks to the reception staff, the doormen, and Sabrina.
The location is good, but the hotel does not deserve 7 stars - we have stayed in 6 ans 7 star hotels and expected something similar. This one would have to struggle for 4 stars! A disappointment! Bell boy did not help us with luggage until we asked. Receptionist was at the phone with someone else while showing us the room. The room/bathroom has very unpleasant smell, and mould on the wall. Breakfast was expensive (25 eur/pp) but bad. Valet parking too expensive (75 eur/night) but service slow. Room small, lights not working well, overall dark and cold experience. They brought us hot water for tea which smelled of old coffee. Stale biscuits served with the coffee.
Good kitchen, very frendly and helpful staff, good location for shopping and for people wishing to see Milan city centre.
The location, stuff and interier is wonderfull!!!! the staff was fairly helpful.
The Location of the hotel is perfect. There is not enough place to park the car. We are the first time in Milano, it is hardly to find the Entrance.
Exclusive, effortless luxury right in the centre of Milan. Location is superb! The breakfast was very disappointing for a hotel of this quality. The rolls were dry and the service very slow with coffee arriving 15 minutes after the rest of the continental breakfast.
Centrally located, staffing excellent, helpful and charming. Perfectly located for shopping. Bed was excellent.
Checking out The hotel was suffocating. And the outside temperature was only 14. AC barely worked and the staff was unresponsive. Room was tiny for 563 Euro and plain. Wouldnt stay here for free.
position near central milan
Enjoying the nearby to shopping malls, secure area and availibility of surrounding service to travellers Air conditoning at summer season
room was right next ddor to private terrace that was opened up for private functions in the evening- it was very noisy.
Corteous staff Aircon broken for 1 day, bedroom small for price
Great location, convenient room with all appliances and comfort, profesional and helpful staff. Painfully expensive breakfast. Not justified by the product supplied.
The Location - the decor and the friendly staff
the only good thing is the location. its a 3 star hotel at best.i and my friends will never book this hotel again.
Location and excellent personel Considering the hotel price, it is not right that breakfast is not included. The hotel across the strett - Straf offers excellent breakfast for the same price.
location bed uncomfortable, noisy room and poor value
the location and the desing the dining room without natural light
there is nothing to complain at all..very kind and helping staff , excellent location , absolute value for money
the staff at the reception, door men and parking attendant the service at the restaurant, room too small, price excessive
The Spa The service at the restarant
very good staff, always ready to assist you . breakfast could be richer
I like how friendly the Hotel staff is, how good the food is, the rooms are designed with taste and the Hotel is small so causy and nice. Not really except that the price is a bit high.
Room was excellent with beautiful decor and amenities. Staff went out of their way to help and were vey friendly. Great food too.
the location, the service in general and the staff.. their very high price and their cuisine..
This is a beautifully done hotel with very nice garden in a quiet area but convinient.highly recommend this hotel to others Basically no but if the rate is lower will be more charming
God sammenhæng mellem pris og beliggenhed. Er tæt på det meste seværdigheder, operaen, domkirken forretninger m.m.m.
At det lå dejlig centralt. God størrelse værelse. godt badeværelse. At der måtte ryges næsten alle steder. Der var askebægre på gangene-
Centralt beliggende, perfekt. Det store og flotte udvalg ved morgenbuffetten måtte gerne være udvidet med oste.
Den meget høje service standard fra personalet! At man ikke selv kunne stryge sit tøj, men skulle bestille det hos dem
Fantastisk central belliggenhed. Super morgenmad. Forventet støj fra gaden som er meget trafikeret.
The staff were very friendly and helpful. Breakfast offer was also excellent. I didn't like the bar area which is located in the reception. As a lone traveller it is sometimes nice to sit and relax somewhere other than your room, somewhere in public with other people around which is comfortable and safe but I had no desire to use this hotel's bar as its effectively in the hallway.
The location is excellent, the rooms very generous, the furnishings tasteful, not chintzy nor bling, quite 1950s elegant. The hotel is in a busy square, definitely more business than romantic.
very well located -
Excellent location, good breakfast, nice helpful staff, pleasant interior. Altogether a very good place that I would go back to. I found the bed a bit soft and the wi-fi was not very good.
Location August is a very quiet month in Milan and many things are either closed or running half open. Hotel was fine but starting to show signs of the need for a makeover.
The hotel staff never bothers you trying to move suitcases etc. yet they are there in the background if you need them. coming in and out is simple and one always feels comfortable.
Great A/C on very hot day. Porter was nice and helpful putting away our luggage when we were too early to check in. Front office staff was rude. When we advised we had a reservation and were checkin in the young woman, instead of asking for our name, said how can I check you in if I don't know who you are. She was similarly rude to the couple in front of us. Maybe she was having a bad day but this is not acceptable for someone in the service industry.
It is in a good location, close to downtown, very comfortable beds and it is very clean. The rooms were too warm, could not be controlled, The streets are very noisy, you cannot really open a window.
Very clean with exceptional breakfast facility and menu.
Value for money, location, confort...
The hotel was close enough to walk to most of what we wanted to see. Subway station was close by. Great in-house restaurant for dinner. Our room was nice and clean plus it was quiet. Would stay there again.
Service is good, the location is excellent for shopping in Milan The classic number is not comfortable and very small, it was street view and it was very noisy in the morning.
The bar and the staff there was a funny distinctive smell in the room and I don't know what was the cause.
The service was very good. The concierge advise very helpful. The location from our point of view was perfect with the shops and Duomo all close. We never ate in the hotel however I understand the restaurant to be very good.
I have always found the Carlton to have all ready upon my arrival. My room was available and all was in order. The staff is always very helpful and informative. You cannot beat the location of the hotel to the great shops. The one thing i find about my stay to need updating is the comfort of the bed. Mattress, pillows and possibly softness of sheets need some change. It is not the most comfortable.
reception staff wereunbeliveble bad.
1 Location is perfect for shopping! Just this! When they gave me the key from the room! The room was dirty! After they are changed the room! Air Condition system was broken! Lamp in the toilet was broken!
Although we had a reservation for 3 nights, we've stayed there only one night because the conditions were like a 2 stars hotel.
staff was very helpful and accomodating photos at booking.com indicated swimming pool, but ther4e is no pool. The spa was closed during our stay
I stayed for two nights the location of the hotel is exellent for somone who wants to do shopping in melan the colors and design of the rooms is outdated and the reception and lounge area is dim and lacks artificial lighting
Good location, helpful staff, decor and Trattoria Bagutta on Via Monte Napoleone The terrace on our room was a bit grubby, silly internet prices and no internet in room other than the tv.
Location, staff extremely helpful, breakfast, room accomondations. The only item was that they wanted to charge me for ice bucket and glasses when I picked them up at the bar as instructed. When I complained the front desk discussed with management and took the charge off the bill.
no hassels, everything was nice and clean
The hotel had a garage for my car. The "non-smoking" room had a lingering smoke smell. The complimentary breakfast was not that good - particularly the watered down juices.
All was good Staff room Location,the price is maybe a little high,,,,
kindness of staff the rooms are old, the furniture and carpets are old. It needs renovation.
staff very polite and helpful
housekeeping twice a day, very nice and clean room and bathroom one of the stuff members was not so welcoming..
gut beds Hotel garage to expensive 35,- € 1 night
Perfect location incentral area.Modern,quality decor and fittings,efficient and friendly staff.
The relationship with the hotel staff was excellent, they were very helpful whenever needed. The price range of the hotel is a little bit expensive in my opinions.