The food at dinner was excellent,as was the service. The Continental breakfast unfortunately was not very good and the slices of toast were the size of house bricks. This has to be improved. The decor and the artifacts displayed were wonderful. The hotel was very difficult to find,even the navigation system could not detect the location. A fellow guest in the restaurant a young Portugese Engineer told us that like ourselves it also took him an hour after arriving in Burgos to find the Hotel.His Sat Nav also could not detect the location.
I had two dogs with me, the staff are dog friendly. There was a grassy area close by just round the corner to walk the dogs. No negatives
Clean and comfortable The area which was far fromn the centre andvery run downNot what we had expected from reading the description
Excellent staff and good facilities. The security of the underground car park of great importance to us as we were travelling in a soft top sports car.
A good hotel, excellent interrior- really beautiful- it is good for long staying in a good ambience may be thin walls- early cheak-outs make you feel like at a railway station
The staff were really helpful. They let us leave some bags there for a week and treated us like old friends when we came to collect them (and stay another night) a week later.
The personel service was very good The name of the hotel used to be Tizona and they renamed Los braseros so it was hard to get information about how to get there
Small but friendly hotel quite a long walk from the city centre, but well worth the effort. Not many bars and restaurants around the area, but the bar and bistro attached to the hotel served excellent food.
Easy parking outside NB we were fined for parking out of hours; but this was cancelled by receptionist. Rooms excellent Dining room staff & food not up to standard of a hotel of this quality.
Staff were very helpful and courteous It is very noisy as there is no carpeting on the stairs or in the rooms. Also the secure garage was some distance away from the hotel which we found rather inconvenient.
We only stayed at the hotel for one night, but the staff on reception were friendly and helpful.
situation no parking within hotel
nice room with excellent furnishing - very good for the price - charming and very helpful reception staff not very flexible about breakfast, as a non wheat eater I did not want the continental breatfast but was unable to join my husband taking jus a coffee - I think a new member of staff was unsure of the system
Very convenient and easy to find. Not badly situated for city visit on foot. Very pleasant and helpful staff, comfortable attractive reception and rooms. Good room rate and excellent value for money. The rooms have an atrractive wood effect (Amtico similar) flooring, superbly polished but very noisy to walk on more from the squeaking non-slip polish than from any creaking. As we checked out very early in the morning, we had concerns for our beighbours and those below.
Low cost. Location. Air conditioner was not working. The afternoon staff did not change my room stating that no other room was available. No attempt was made to fix air conditioner problem. The check out staff was much more professional and pleasant.
Nice hotel, although not too close to city cenre (about 1,5 km). Good parking facilities right on the street.
A convenient location with car parking nearby. Staff helpful and pleasant.
Room and bathroom were of a high standard The bar was being refurbished and someone was using a jack-hammer until 8pm. I was told this would restart at 10.00 but it started again at 8am. But when this work finishes the hotel will be fine.
at det efter stort pres lykkedes at få et andet værelse dagen efter, end det vi oprindeligt blev anvist - et loftsværelse uden vinduer.
Hotellet var meget vanskeligt at finde. Parkeringskælderen er meget vanskelig at parkere i, da den er meget snæver. Hotellet ligger midt i byen. Kørselsvejledning er meget nødvendig, da hotellet ligger i et afspærret område.
Juniorsuite til meget lav pris. Næsten for stort til 2 mennesker.Meget venligt personale i reception. God beliggenhed ved den gamle by.
super beliggenhed. Bedre kørselsvejledning nødvendig, umulig at finde med gps.
Good, clean rooms at an attractive rate. Friendly personel. Breakfast was ok and included in the room rate. The hotel is located in a street with various restaurants with regional specialities, including the hotels' own restaurant. Hotel has only 2 indoor parking places available. The garage entrance can damage your car-bottom. However, outside the hotels are also parking places available.
Friendliness of staff, very clean air conditioning not ideal
The attention of the reception staff
De kamer met loggiaatje en de badkamer waren netjes gerenoveerd. Toch een half uur te voet van oud centrum, wat 'snachts vervelend is, maar dat konden we later prima oplossen door de wagen te parkeren op halve afstand. Rolluiken en airco waren nuttig bij het hete weer. Gevoel van veilige buurt. Karig ontbijt mistte elke Spaanse gulheid: de man brengt zelf uit de bar een ontbijt van 1 glas vers fruitsap,1 warme croissant óf toast en 1 koffie óf thee in een eenzame gesloten ruimte. Geef ons volgende keer maar een terrasje waar we 2 koffies krijgen en ook met eigen ogen de start van de dag kunnen kiezen en proeven.
Though a new hotel the design and proportions allow it to blend seamlessly with the surrounding buildings.Comfortable rooms with free wifi.Good value house menu in evening at restaurant next door (not at hotel) .Hotel is a wise choise overnight stop when passin through Burgos More could be done to attract guests to their own asador (restaurant) by advertising menu and including house menu- without this we were attracted to the restaurant next door ( very satisfactory)
Great room, comfortable, well managed, bathroom first class and my child loved the free sweets!
Helpful friendly staff was very nice about giving us directions around Burgos on several occasions.
Jeg opholdt mig kun paa hotellet i 12 timer, men synes rigtig godt om dem alle. Blev venligt og proffesionelt modtaget paa trods af jeg kom anstigende midt om natten. Havde fornemmelsen af at der ikke blev gjort forskel paa folk, uanset man var forretningsmenneske, eller backpack-rejsende som jeg... Havde brug for fred og ro, og det fik jeg. Ved et par henvendelser i reception, gav man sig tid til at opfylde mit behov. Jeg synes ikke rigtig jeg har forudsaetninger for at svare paa dette, men jeg er yderst tilfreds med mit korte ophold paa stedet, og ville afgjort booke det igen en anden gang...
indoor swimming pool for relaxing. closeness to historic centre and easy to find
Very helpful staff Car parking could be more convenient if there was a lift or escalator. A glass covered enclosed stairway and entrance would protect vistitors from wind and rain.
Safe & secure car parking. Verandah They were unable to iron clothes at short notice and there were no facilities available to do it ourselves.
a modern well run hotel, dinner and breakfast excellent value would definately stay again. car parking charge
Beatiful hotel, very nearby the cathedral.
The pool, sauna and gym facilities were good, especially the pool. location is conveniently close to old town centre (few minutes walk). Good quiet location with good views of city. Hotel car parking is expensive and really should be complementary, given its garage size and being on-site. Although a 4 star hotel there is no mini bar or in-room tea/coffee facilities. The 'coffee shop' has limited food available out of normal (Spanish) eating hours. Some check in staff had limited English (not a problem for us). Internet access fees were high (best to go into Burgos to an internet cafe).
No food on a Sunday in the restaurant
The selection of food in the Restaurant was not great
Cleanliness, space, situation Lack of English on menu & other information
Location for getting into city centre excellent. Rooms were good comfortable ad clean. Restauraunt good value interesting and well presented food. Bar area adjoins reception - bit impersonal and lacking in atmosphere
Fantastisk bygning Vi havde en meget dårlig indchecksningsoplevelse: det tog næsten ½ time. Desuden var personalet meget dårlige til engelsk og de talte hen over hovedet på os på spansk hele tiden, så at vi ikke havde nogen idé om, hvad der var i vejen med vores reservation. Personalet var meget nedladende overfor, mig, der er homoseksuel (det var det eneste hotel på vores ferie, hvor vi mødte denne attitude)
Very comfy pillows and the location could not be better
the building was very nice, modern inside end classic outside, with a beautiful sight of the river
excellent location, car park on site, roomy address not recognised by satnav, had to phone and receptionist asked if I had GPS and said try this address..... breakfast a bit sparce, coffee stewed
very nice hotel and room, great location. The free minibar was a very nice touch no complaints, a lovely visit
A very pleasant hotel, very well situated. Parking reservation is of primordial importance.
The location was very good for sightseeing. There were cafes and restaurants nearby. The reception staff were helpful. RENFE station was moved to a new place in the winter of 08-09; the new one is very far away from the central of city and the hotel, so taxi was necessary to go to and from the station. No problem.
location, unfussy style
very constricted car park in hotel with little public parking available
excellent location just few meters from the cathedral yet very quiet area, very spacious room, great design and bath amenities.
this hotel is located very near the cathedral and it's inner really cool with modern interia.
This was the most amazing little gem - ultra modern inside a traditional shell - and the evening meal was fantastic and good value for money
Pleasant decor, friendly staff, good rooms and value for money, excellent food - go for the local dishes!
The hotel was a lot further than a mile out of central Burgos which is what was stated in the description. It was in the middle of a shabby industrial area with an extremely busy road with lorries thundering along the whole day. There were no amenities close by, not even a small shop. The hotel only had 2 floors and there was a very busy restaurant below. We requested a room for 3 on the quieter side of the hotel, but had the restaurant directly below us so the noise of clanging and clattering of pans was audible. The room was far too small for the 3 of us, you could hardly swing a cat in it. I think this hotel is over priced for what it is. Half a mile down the road we saw 3 modern hotels set back from the road for only 50 Euros per night.
This hotel was a little hidden gem. The decor was modern and eyecatching. The food was inspiring and unique. The staff were friendly, helpful and a delighted in serving us.
The staff were very helpful and the room was clean and comfortable. The bathroom was lovely. A very pleasant overnight stay in a quiet location
very tastefully decorated, like a 5 star hotel
Stylish interior decor Excellent restaurant Noisy roads
The staff are friendly and welcoming. The restaurant was good, and the food relatively good value for money. Excellent selection of wines. 1st stay (December 2006) At breakfast, we were only offered biscuits to eat, which made it very expensive indeed for 5 euros per person! 2nd stay (April 2007), declined breakfast but spotted they had charged for it on the bill next day. However, this was rectified immediately it was pointed out.
Very helpful and friendly staff,comfortable,clean hotel
dinner was served too late and was very expensive
Car Parking facilities
Friendliness of the hotel staff and the easy access to the centre of Burgos
Everything was great, location of hotel is exceptionally good, the comfort of the hotel is excellent, the price is very reasonable, and best of all the staff is extremely friendly and helpful and speaks english
The easy access ie 5 minutes walk to the old city center and all the resteraunts, bars etc.
cute room. comfortable and quiet. they had free wired internet and it was very well located for seeing the city. i think it would have been nice to have a cheaper price for a single person staying in the room.
Staff were helpful and friendly. Had to change rooms as window was broken, and both rooms were very out of the way with no view. Also were led to believe that the hotel had secure parking, but we had to walk several hundreds yards with our luggage to use a public carpark that hotel had arrangement with.
Convenient location near the heart of the city and pleasant to walk out with near-by restaurants, shops and the Cathedral. The hotel is clean and comfortable and provides a good buffet breakfast The price and disturbance in the small hours from a noisy arrival of guests in the room next door. We have used the hotel for overnight stays in each of the last 4 years, but next year we will look for something less than 89.34euros for B&B and car parking.
Staff at the reception desk were very helpful. The hotel was comfortable and in a good location.
The staff were very helpful and pleasant.The hotel was situated close to the main site seeing attractions and main shopping centre,well within walking distance.The main feature for me was being able to park the car at the hotel and forget about it until departure. No complaints.
Good location; good price due to bad marketing using activehotels.com commercial services; Hotel cleanness Very noisy; High level sound propagation from one room to the others, doesn’t allow privacy neither a quit environment around. Acceptance of booking to an inexistent service (room for 4 people impossible at this hotel, published at activehotels.com commercial page). Cancellation of this booking without announcing it to the customer (myself) created some confusion at the check in process, solved with professionalism but without sympathy by the staff.
It was suitable for my last night before starting the camino from Burgos and was comfortable.
Our room was perfectly located for visits to the city center. The cathedral was only a short walk away, and restaurants convenient. The facilities were spotless and the staff accomodating. Booking's directions into the city were easy to follow but once there we were given the wrong street destination and as a result we passed by the hotel a couple of times before we realized the error.
We just needed to spend a night and it turned out it was a pretty fair choice. We didn't have any specially high expectations but didn't face any problem either.
The hotel is very comfortable and well-appointed. The rooms are spacious, with good bathrooms. The hotel has its own garage so parking is not a problem. The hotel is located quite a long way from the old and most interesting part of town. It takes at least 15 minutes to reach the sea front which adjoins the old town.
This was not the first time I had stayed at thise hotel and, as usual, the room was comfortable and secure garage was a plus. Food was fine too. On each occasion I have stayed at the hotel there appeareds to be a shortage of staff, particularly in relation to manning of the bar. Having to hunt someone to dispense a drink is not a strong selling point.
Fairly central position
Location for exploring the city and secure parking
The quietness of the room, which was reasonably sized. The buffet breakfast was well presented with a good choice bof fare.
secure parking Bar did not open the hours printed.
Clean hotel with good location to historic Burgos whilst still being amongst friendly bars and nightlife
V.Good central location. Food V.good and value for money
The location is great, despite the area being in construction at the time of stay. Nevertheless, it is right in the city centre and close to all the main spots.
Location was excellent. The room was comfortable, clean and quiet.The receptionist spoke a little English and was very helpful. The parking was too expensive. If a hotel has private parking charges should be waived (or greatly reduced) for paying guests.
very central for the cathederal and historic area
Very comfortable and conveniently located, if more expensive than most places I stayed in Spain.
It was central and within easy access of the town centre. We arrived on a Sunday after a six hour journey and the cafe and restaurant were closed.
Excellent location. Just a bit off the city centre but still close enough to walk there in 5-10 minutes. The staff was very kind and helpful. Very quiet location with plenty of parking space in the area. The free wi-fi connection was excellent. I would stay there again. One of the room walls was a bit dirty, like someone had spelt chocolate milk on it and thus did not have a pleasant look. Some water and soap would do the trick I'm sure.
Room, view no
I would like to say, that we were very content with our stay in hotel Husa Arlanzón. In Google maps is constantly hotel marked near railway station, this is no correct. No
Convenient and clean Noise from the trains is awful.
Modern hotel close to city centre. Most of the rooms have a nice view to the Burgos cathedral. Parking is almost impossible on the streets nearby, indoor parking is available for 12 euro per night. The garage is like a labyrinth.
I liked the included Wi-Fi and breakfast. The beds were uncomfortable.
easy to find hotel with garrage and helpfull staf who spoke English plus very nice room.
Good modern hotel Very close to main railway line - even with double glazing it was noticeable in evening and morning
All the staff were helpful and pleasent
Good location, good cable internet connection. A little old, no frigobar.
The Room is Spacious, The manager at the buffet breakfast is very friendly with smiles all the time.
We enjoyed our 2 night stay. Good sized modern room, quiet, close to City centre and cathedral. It provided all we ask for in a hotel
Everything except from the noise from the huge contraption in the internal yard - unfortunately my room was overlooking this unsightly contraption!
Well modernised, useful facilities eg free internet ADSL connection in bedroom, good central location, helpful staff
exploring around burgos, food drink , relexing . could of done with a swimming pool
very convenient to the cathedral and other central areas.
The room was of a good size and quiet; the staff were very professional.
Very well situated, friendly staff, clean room Walls pretty thin
The staff were very friendly and welcoming and it was excellent value for money a perfect stopover for the Santander/Plymouth ferry and they accepted our West Highland terrier.
poor breakfast - colazione con poca scelta
The utmost perfect hotel. Lovely decorated, excellent staff and restaurant. Very few hotels can match the perfection and professionalism that is shown at El Vallés. Highly recommended... very good value for yr money. For sure will return on a next trip in this area. Only a few minor suggestions are to be made: 1. Restaurant should open at 19.30 instead of 21.00 hours. 2. A box with tissues in the room. 3. For convenience: Add hand shower in the bathroom, that already excellently is equipped.
Nice hotel convenient situation to ferry port for overnight stop-off.Nice restaurant with friendly and helpful staff
The rooms are excellent, good size and very comfortable. Spotless. Staff very friendly. Restaurant superb; chef Miguel Cobos very imaginative with excellent variety in the menus. N/A
The friendliness of the staff, excellent food, great value. We have stayed here twice, and look forward to the next time our travels take us there.
Staff were helpful and spoke some English; rooms comfortable and food and wine in restaurant were excellent value for money, as was breakfast. Situation not good as outside the village and on a very busy main road; restaurant not open until after 9.30pm not helpful; the rooms we were given were on the ground floor, so there was a security issue if windows were to be left open at night.
Hotel is too far from the main city. And no sign on the road. No enough convinient items such as soap and shampoo etc...
The friendliness and helpfulness of all the staff - reception ... restuarant ... cleaning ... to mention just a few. The car parking area. It doesn't really allow for larger cars to park with ease.
good hotel spoiled by very noisy situation next to main road and the fact that aircon was not had not been switched on. Spain can be hot ion late April! see above
The staff was very polite, usefull.The rooms were clean, the bad very conforable
It was convient for the camino de santiago The receptionist was extremely rude and unpleasant. My room also stank of cigarette smoke. I would have cancelled my booking if I had not been tired and not had time to find another hotel. I was so offended by the treatment I received.
breakfast was basic !
Nice quiet location, pleasant room. Greeted by a very friendly man on reception. The car parking facilities were good. The hydrospa bath was very good and certainly worth adding on to your room - good fun.
One receptionist was very helpful. The directions obtained via this web-site were incorrect, it took us an hour and a half to find it. The hotel does not do meals and was a long way out of town with very little choice of places to eat in the vicinity.
location.... not close to center
Spa was deffect
Convenient location, but 25mins walk to Burgos Cathedral Location-further from centre than expected
The staff were very kind and very helpful
Dog Friendly was the main reason we picked this hotel they located us right next to the lift on the first floor which was ideal for taking the dog out in case you are wondering we had a cocker spainel.