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Cleanliness, space, situation Lack of English on menu & other information
Very helpful staff Car parking could be more convenient if there was a lift or escalator. A glass covered enclosed stairway and entrance would protect vistitors from wind and rain.
Beatiful hotel, very nearby the cathedral.
The pool, sauna and gym facilities were good, especially the pool. location is conveniently close to old town centre (few minutes walk). Good quiet location with good views of city. Hotel car parking is expensive and really should be complementary, given its garage size and being on-site. Although a 4 star hotel there is no mini bar or in-room tea/coffee facilities. The 'coffee shop' has limited food available out of normal (Spanish) eating hours. Some check in staff had limited English (not a problem for us). Internet access fees were high (best to go into Burgos to an internet cafe).
No food on a Sunday in the restaurant
The selection of food in the Restaurant was not great
indoor swimming pool for relaxing. closeness to historic centre and easy to find
Location for getting into city centre excellent. Rooms were good comfortable ad clean. Restauraunt good value interesting and well presented food. Bar area adjoins reception - bit impersonal and lacking in atmosphere
a modern well run hotel, dinner and breakfast excellent value would definately stay again. car parking charge
Safe & secure car parking. Verandah They were unable to iron clothes at short notice and there were no facilities available to do it ourselves.
Jeg opholdt mig kun paa hotellet i 12 timer, men synes rigtig godt om dem alle. Blev venligt og proffesionelt modtaget paa trods af jeg kom anstigende midt om natten. Havde fornemmelsen af at der ikke blev gjort forskel paa folk, uanset man var forretningsmenneske, eller backpack-rejsende som jeg... Havde brug for fred og ro, og det fik jeg. Ved et par henvendelser i reception, gav man sig tid til at opfylde mit behov. Jeg synes ikke rigtig jeg har forudsaetninger for at svare paa dette, men jeg er yderst tilfreds med mit korte ophold paa stedet, og ville afgjort booke det igen en anden gang...
Dejligt værelse og badeværelse. Ok morgenmad Fjernsynet lidt kompliceret at betjene
Godt centralt beliggende. Parkeringskælder. Let at finde i byen. International standart. Har boet her flere gange før. Egentlig ikke
gåafstand til centrum. Let at finde. P hus mod betaling
super beliggenhed. Bedre kørselsvejledning nødvendig, umulig at finde med gps.
at det efter stort pres lykkedes at få et andet værelse dagen efter, end det vi oprindeligt blev anvist - et loftsværelse uden vinduer.
Juniorsuite til meget lav pris. Næsten for stort til 2 mennesker.Meget venligt personale i reception. God beliggenhed ved den gamle by.
Hotellet var meget vanskeligt at finde. Parkeringskælderen er meget vanskelig at parkere i, da den er meget snæver. Hotellet ligger midt i byen. Kørselsvejledning er meget nødvendig, da hotellet ligger i et afspærret område.
Fantastisk bygning Vi havde en meget dårlig indchecksningsoplevelse: det tog næsten ½ time. Desuden var personalet meget dårlige til engelsk og de talte hen over hovedet på os på spansk hele tiden, så at vi ikke havde nogen idé om, hvad der var i vejen med vores reservation. Personalet var meget nedladende overfor, mig, der er homoseksuel (det var det eneste hotel på vores ferie, hvor vi mødte denne attitude)
excellent location just few meters from the cathedral yet very quiet area, very spacious room, great design and bath amenities.
location, unfussy style
A very pleasant hotel, very well situated. Parking reservation is of primordial importance.
this hotel is located very near the cathedral and it's inner really cool with modern interia.
excellent location, car park on site, roomy address not recognised by satnav, had to phone and receptionist asked if I had GPS and said try this address..... breakfast a bit sparce, coffee stewed
very nice hotel and room, great location. The free minibar was a very nice touch no complaints, a lovely visit
the building was very nice, modern inside end classic outside, with a beautiful sight of the river
The location was very good for sightseeing. There were cafes and restaurants nearby. The reception staff were helpful. RENFE station was moved to a new place in the winter of 08-09; the new one is very far away from the central of city and the hotel, so taxi was necessary to go to and from the station. No problem.
very constricted car park in hotel with little public parking available
Very comfy pillows and the location could not be better
Clean hotel excellent buffet breakfast Noisy corridors restaurant was closed on sunday evening and we were not told on booking
parking, free internet There was bread on the table and floor, pubes hair in the bathroom and a lot of other hair on the floor and bath. they gave us another(bigger) room and it was still not clean. We said nothing about this because it was only for 1 night. The staff was helpfull only at the check out the next morning the receptionist was rude and not professional. This was the 3th time in this hotel also the last.
Handy stop off place whilst travelling accross spain
clean, spacious and comfortable rooms, good wi-fi connection, ample parking space; good for a quick stop-over a bit far from the centre of Burgos; need an updated GPS system that recognises new roads; hard to find a tv channel that was not in Spanish
Great hotel with excelent conditions.
clean room and quiet place we need to pay extra for breakfast of our 6 year old boy too much for one small karton of cornflake..
Clean modern and practical design The breakfast is poor, cold, and unimaginative.
hotel restaurent serve very good food for lunch & dinner for best price.And anybody can eat.Although we had only breakfast reserved.we didn,t need to go outside the hotel look for food. hotel address is different that appeared on the booking web page,little bit difficult to find.i hope webpage will arrange the address.
Good value for the money, clean and spacious rooms, free wifi Breakfast of somewhat lower quality
No Air conditioning working in the hotel so room was too hot. Restaurant was very expensive and the meal we paid for was very poor valuefor money. Walls in room were too thin as we could hear snoring from next room!
cute room. comfortable and quiet. they had free wired internet and it was very well located for seeing the city. i think it would have been nice to have a cheaper price for a single person staying in the room.
Staff were helpful and friendly. Had to change rooms as window was broken, and both rooms were very out of the way with no view. Also were led to believe that the hotel had secure parking, but we had to walk several hundreds yards with our luggage to use a public carpark that hotel had arrangement with.
The easy access ie 5 minutes walk to the old city center and all the resteraunts, bars etc.
Staff at the reception desk were very helpful. The hotel was comfortable and in a good location.
Car Parking facilities
The staff were very helpful and pleasant.The hotel was situated close to the main site seeing attractions and main shopping centre,well within walking distance.The main feature for me was being able to park the car at the hotel and forget about it until departure. No complaints.
Everything was great, location of hotel is exceptionally good, the comfort of the hotel is excellent, the price is very reasonable, and best of all the staff is extremely friendly and helpful and speaks english
Friendliness of the hotel staff and the easy access to the centre of Burgos
Convenient location near the heart of the city and pleasant to walk out with near-by restaurants, shops and the Cathedral. The hotel is clean and comfortable and provides a good buffet breakfast The price and disturbance in the small hours from a noisy arrival of guests in the room next door. We have used the hotel for overnight stays in each of the last 4 years, but next year we will look for something less than 89.34euros for B&B and car parking.
It was central and within easy access of the town centre. We arrived on a Sunday after a six hour journey and the cafe and restaurant were closed.
Very comfortable and conveniently located, if more expensive than most places I stayed in Spain.
I liked the included Wi-Fi and breakfast. The beds were uncomfortable.
easy to find hotel with garrage and helpfull staf who spoke English plus very nice room.
Excellent location. Just a bit off the city centre but still close enough to walk there in 5-10 minutes. The staff was very kind and helpful. Very quiet location with plenty of parking space in the area. The free wi-fi connection was excellent. I would stay there again. One of the room walls was a bit dirty, like someone had spelt chocolate milk on it and thus did not have a pleasant look. Some water and soap would do the trick I'm sure.
I would like to say, that we were very content with our stay in hotel Husa Arlanzón. In Google maps is constantly hotel marked near railway station, this is no correct. No
Room, view no
Convenient and clean Noise from the trains is awful.
Modern hotel close to city centre. Most of the rooms have a nice view to the Burgos cathedral. Parking is almost impossible on the streets nearby, indoor parking is available for 12 euro per night. The garage is like a labyrinth.
Good modern hotel Very close to main railway line - even with double glazing it was noticeable in evening and morning
Fairly central position
The quietness of the room, which was reasonably sized. The buffet breakfast was well presented with a good choice bof fare.
secure parking Bar did not open the hours printed.
We just needed to spend a night and it turned out it was a pretty fair choice. We didn't have any specially high expectations but didn't face any problem either.
The hotel is very comfortable and well-appointed. The rooms are spacious, with good bathrooms. The hotel has its own garage so parking is not a problem. The hotel is located quite a long way from the old and most interesting part of town. It takes at least 15 minutes to reach the sea front which adjoins the old town.
Good location; good price due to bad marketing using activehotels.com commercial services; Hotel cleanness Very noisy; High level sound propagation from one room to the others, doesn’t allow privacy neither a quit environment around. Acceptance of booking to an inexistent service (room for 4 people impossible at this hotel, published at activehotels.com commercial page). Cancellation of this booking without announcing it to the customer (myself) created some confusion at the check in process, solved with professionalism but without sympathy by the staff.
This was not the first time I had stayed at thise hotel and, as usual, the room was comfortable and secure garage was a plus. Food was fine too. On each occasion I have stayed at the hotel there appeareds to be a shortage of staff, particularly in relation to manning of the bar. Having to hunt someone to dispense a drink is not a strong selling point.
Our room was perfectly located for visits to the city center. The cathedral was only a short walk away, and restaurants convenient. The facilities were spotless and the staff accomodating. Booking's directions into the city were easy to follow but once there we were given the wrong street destination and as a result we passed by the hotel a couple of times before we realized the error.
It was suitable for my last night before starting the camino from Burgos and was comfortable.
Location for exploring the city and secure parking
Nice hotel, although not too close to city cenre (about 1,5 km). Good parking facilities right on the street.
nice room with excellent furnishing - very good for the price - charming and very helpful reception staff not very flexible about breakfast, as a non wheat eater I did not want the continental breatfast but was unable to join my husband taking jus a coffee - I think a new member of staff was unsure of the system
Very convenient and easy to find. Not badly situated for city visit on foot. Very pleasant and helpful staff, comfortable attractive reception and rooms. Good room rate and excellent value for money. The rooms have an atrractive wood effect (Amtico similar) flooring, superbly polished but very noisy to walk on more from the squeaking non-slip polish than from any creaking. As we checked out very early in the morning, we had concerns for our beighbours and those below.
Low cost. Location. Air conditioner was not working. The afternoon staff did not change my room stating that no other room was available. No attempt was made to fix air conditioner problem. The check out staff was much more professional and pleasant.
situation no parking within hotel
We only stayed at the hotel for one night, but the staff on reception were friendly and helpful.
Room and bathroom were of a high standard The bar was being refurbished and someone was using a jack-hammer until 8pm. I was told this would restart at 10.00 but it started again at 8am. But when this work finishes the hotel will be fine.
Easy parking outside NB we were fined for parking out of hours; but this was cancelled by receptionist. Rooms excellent Dining room staff & food not up to standard of a hotel of this quality.
Staff were very helpful and courteous It is very noisy as there is no carpeting on the stairs or in the rooms. Also the secure garage was some distance away from the hotel which we found rather inconvenient.
A convenient location with car parking nearby. Staff helpful and pleasant.
The good large car park and the very friendly staff in reception and in the dining room Difficult to access in the dark
The comfort and cleanliness was excellent and the price very competitive
clean and quiet it was a cold night and central heating was inaffective
Plenty of space in rooms, friendfly staff, good restaurant.
Easy access to motorway, underground garage
To be able to have our dog with us and have secure parking but annoying that it was charged for. It was a shame that we were not allowed to have our dog with us at the bar or restaurant (as per France) but rules are rules however we did not get a chance to sample the food & service
Ease of parking, friendly staff, good food esp breakfast
Reception staff very friendly and informative The distnace out of the City and being totally surrounded by Motorways
Good location on our way to Santander food good and staff happy Beds could be more comfortable
The rooms are excellent, good size and very comfortable. Spotless. Staff very friendly. Restaurant superb; chef Miguel Cobos very imaginative with excellent variety in the menus. N/A
The utmost perfect hotel. Lovely decorated, excellent staff and restaurant. Very few hotels can match the perfection and professionalism that is shown at El Vallés. Highly recommended... very good value for yr money. For sure will return on a next trip in this area. Only a few minor suggestions are to be made: 1. Restaurant should open at 19.30 instead of 21.00 hours. 2. A box with tissues in the room. 3. For convenience: Add hand shower in the bathroom, that already excellently is equipped.
The friendliness and helpfulness of all the staff - reception ... restuarant ... cleaning ... to mention just a few. The car parking area. It doesn't really allow for larger cars to park with ease.
Nice hotel convenient situation to ferry port for overnight stop-off.Nice restaurant with friendly and helpful staff
The staff were very friendly and welcoming and it was excellent value for money a perfect stopover for the Santander/Plymouth ferry and they accepted our West Highland terrier.
poor breakfast - colazione con poca scelta
Hotel is too far from the main city. And no sign on the road. No enough convinient items such as soap and shampoo etc...
good hotel spoiled by very noisy situation next to main road and the fact that aircon was not had not been switched on. Spain can be hot ion late April! see above
The friendliness of the staff, excellent food, great value. We have stayed here twice, and look forward to the next time our travels take us there.
Staff were helpful and spoke some English; rooms comfortable and food and wine in restaurant were excellent value for money, as was breakfast. Situation not good as outside the village and on a very busy main road; restaurant not open until after 9.30pm not helpful; the rooms we were given were on the ground floor, so there was a security issue if windows were to be left open at night.
Well modernised, useful facilities eg free internet ADSL connection in bedroom, good central location, helpful staff
Good location, good cable internet connection. A little old, no frigobar.
Very well situated, friendly staff, clean room Walls pretty thin
exploring around burgos, food drink , relexing . could of done with a swimming pool
very convenient to the cathedral and other central areas.
All the staff were helpful and pleasent
The room was of a good size and quiet; the staff were very professional.
Everything except from the noise from the huge contraption in the internal yard - unfortunately my room was overlooking this unsightly contraption!
We enjoyed our 2 night stay. Good sized modern room, quiet, close to City centre and cathedral. It provided all we ask for in a hotel
The Room is Spacious, The manager at the buffet breakfast is very friendly with smiles all the time.