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Place, Image, Atmosphere Room too hot. Air conditioning not very good.
Location of the hotel not as luxerious as supposed to be
Location Update and renovate the interior while keeping originality
much too expensive and should always include bkfst and a newspaper
Best place to stay in Cannes, although pretty pricey if you want the best rooms - but it is Cannes! They have remodelled the 7th floor suites but the rest of the hotel could do with a refurb as some of the rooms are looking a bit worn, we did not stay in the room booked, which was a superior sea view double as we were not happy with it, but upgraded to a suite, which cost much more but was more acceptable.
the location is excellent, the staff are so friendly and helpful, the lobby was nice the room was old. and small, the room costs and the room was not as ecpected
the staff and setting of the hotel are excellent I felt my room was shabby had peeling paint etc, needed redecoration
The Hotel was very nice and friendly staffs. very nice place like a dream
Very disappointed.They give me small room and facing behind hotel. old hotel and not five star hotel.
the room was very small and no view
iconic hotel .Was there 30 years ago , and then 15 years ago... comfort is really from the past. . They have not updated the bathrooms , not redone the rooms
Location & view from hotel room balcony. Nothing
Friendly staff. Location. Room design.
Location and freshness. New and clean. Stylish
Very child friendly and helpful staff, the hotel is top of the line in all aspects.
excellent location , staff and services
I like the location. The breakfast is delicious. The staff is really polite.The other people who stay in the hotel are really chic. And the concierge works really hard and they have really good choices of restaurants, bars and information about other cities in Cote D'Azur. The hotel is good but it really needs to renovate.It should be up to date.
Practically everything except the very highparking charge also the cost of breakfast was a bit ver the top See above
beautiful hotel the gourmet-restaurant was closed (on sunday evening)
room service and conceirge service excellent A/C was not good
Nothing: it was an extremely disappointed experience. This Hotel does not deserve by far, being a member of the Leading Hotels of the world! Rooms with old and dirty furniture, bath old and dirty
The Service is horrible
Very good location, newly rebuilded, swimming pool on the roof (at extra cost), nice service from most of the staff. Our booking through booking.com confirmed room with private terrace/balcony, but the reception clerk did not give us such a facility. They claimed that booking.com promised more then they could keep, and this was not the first time it happened. The hotel manager however gave us the required room with balcony two days after arrival due to our complaints to booking.com about this. This experience was very annoying to us. The mini bar is also very expensive charging 7 euros for a coke for instance. Internet at extra costs and breakfast to 32 euroes is also on the dislike-list. Normal roomprice was 1,200 euroes per night, we paid 35 % through booking.com. Without discount is the room rate totally absurd, in spite of the superior location.
Excellent location, comfort, facilities (panoramic terrace and swimming pool) Lack of flowers/plants to make a more friendly atmosphere
Excellent room and good view. Very good situatio Swimming pool at top is dissapointing. Small , not very nice and no staff present. Hotel still in renovation
Lovely room and great view No life in hotel lobby. Some staff rude others excelent
the bed was very good to sleep on ! the shops are closeby ! the breakfast was not according to the standard of the hotel, you have to pay for everything !
The hotel is fairly new and very luxurious, situated right on the beach in the middle of Cannes. The rooms are beautiful and very clean. Also very quiet. The shower door arrangement is a complete failure. There is no way of stopping water running out onto the bathroom floor. but you have plenty of towels to mop it up. The staff in general could be more friendly to give the place a better atmosphere.
beverage prices are ridiculously high so we never used the bar....TV €50, not realistic and not industry standard.....wifi should be free or if not should be cheaper...it seems that the hotel attracts people with resonable room prices and then robs them with their services...€8 for a Coca Cola?
Location, cleanliness, and food. n/a
Staff Location Room No wifi to a rewards member because we booked through a reseller! CHEAP!
very good location, very clean room
location services, room problem, did not fix same day, did not change the room
Hotellets beliggenhed i forhold til strand og by samt prisen.
Beliggenhed, Terrasserestauranten, konferencefaciliteter, hotellets strand, værelsesindretningen og balkonen til værelset Håndvask på toilettet håbløst upraktisk, men flot designet. Hotellet har for få, for langsomme og for ustabile elevatorer i forhold til antal værelser, etager og gæster
Flot udsigt til havet, god placering tæt på centrum og gode indkøbsmuligheder i mange lækre butikker. Enkelte steder ville det hjælpe med lidt maling, for at få det perfekte helhedsindtryk. Det ville være godt hvis man selv kunne slukke lyset i den store urtepotte på altanen.
Easy access to Cannes and its facilities Room very basic and not worth the cost we have stayed in far better and cheaper
The hotel is situated in a quiet road, so no noise at evening and nigth time.
Peaceful place, even in Festival days, good breakfast
quiet, large room, good positioning in cannes, very nice staff the walls in our room...
confortable, discreet, central location. Automatic espresso coffee machines in not welcome for breakfast. Sublevel parking plane unpleasant smell spreads up floors
The hotel staff is very friendly. Especially the gentleman working in the night shift at the reception is excellent. The hotel needs further renovation and if you are on business trip, the hotel is just not suitable for this purpose.
Excellent staff. We were provided with an extra room for the kid at the price of an extrabed.
the stuff is very kind & the location is good Nice Hotel, but not feel like a 4 stars....more like a good 3 stars hotel
It is located in a close area to the street Antibes,which is a centre rooms are not well maintained
The hotel very much supported our expectations.
Central beliggenhed til en god pris.
Value for money !
Godt, stort værelse, med gode bade- og toiletfaciliteter. Let adgang til byen, gode parkeringsforhold. Rent og pænt. Ligetil og ukompliceret
Gode parkeringsforhold og gåafstand til centrum samt venlig betjening
clean rooms that they behave like a three star hotel
The hotel has recently been refurbished so everything is very clean and new at the moment. Very close to the main shopping streets of Cannes as well as the beach and the train station. The room we ordered for 4 adults contained a pull out bunk bed, a single bed and a bed that you pulled out from underneath the single bed - not really what we were expecting.
Room with terrace and seaview! The duplex was very clean, new, the kitchen equipped. No hairdryer (but you can ask the reception) / Stanza con terrazzo e vista mare! Il duplex (monolocale soppalcato) era pulito, nuovissimo, cucina attrezzata. Manca il fon (chiedere in reception). Per gli italiani: portare presa con attacco francese! Studio for 4 people really small, no armchair; we change in a duplex for 4-6 (we were 3), but it's maximum for 4 people. / Il monolocale x 4 è troppo piccolo, non ci sono armadi, abbiamo chiesto per il duplex per 4-6 anche se eravamo solo 3, il quale potrebbe essere al max per 4.
generelt er det et godt hotel, men vores ophold blev 'ødelagt' af konstant støj/summen fra vaske/køle/ventilationsanlægget? tilhørende hotel Carlton Vi havde værelse (nr. 605) mod Rue de Canada og vil med sikkerhed ikke vende tilbage hvis vi igen skulle have et værelse mod samme side. Det var ikke værd at betale EUR 199,- pr. nat pga. nævnte støj. Man har ikke glæde af at sidde på altanen, som man har betalt ekstra for. at udleje værelser med beliggenhed mod Rue de Canada (i den ende af bygningen hvor værelse 605 ligger) til gæster der bliver få dage
At det lå tæt på alting, 2 min til stranden og croisetten Nej jeg syndtes at alt var okay
Ok, men værelset lugtede indelukket og af kælder. Modernisering af værlser
Meget venlig og fleksibel personale - de var gode til at imødekomme vores behov. Fantastisk parkerings service. Venligt personale Meget dyr morgenmad, hvis man ville have andet en en kop kaffe og en croasant
Historic building, beautiful lobby Rooms definitely need refurbishment
Perfect location, nice sea views, really interesting interiors. Some service points, at the reseption and consierge points.
Very helpful staff; they even said "Have a nice stay" in my language that was amazing! Excellent localtion; place full of arts. You have a feeling that you stay in a museum but you really like it! Just spledid! Nothing, just perfect place.
the interior of the hotel is exelent, very historical! The restoran is also very doog! Service of the reception and also reception manager was full boor. We planed to stay 21 day- and changed the hotel to another one on the 2 day of our stay!!!
Wonderful wonderful staff and location location location. The rooms were well appointed and in a style that suited the hotel. The balcony was a great place to get a lovely view of the sea. The rooms were larger then most European hotel rooms and air conditioned which made it very comfortable in the August heat. The public areas and dining rooms were very comfortable and charming. Good business center with easy access. The carpet in the halls made it hard to move luggage around and did not fit the period and style of the hotel. Some of the art didn't suit the hotel ambiance. The carpet in our room was very worn and old. The bathroom had chipped sharp tiles and had not been updated which was a little disappointing for the price point. We were also disappointed that no one informed of the beach facilities available.
Good taste and comfort all over + restaurant Chatecler - the best I ever experienced food/wines and ambiance. Nope.
Bad brekfast? bad plage, bad service, wery high preis - but only in this year
The ambiance was nice- classic old style .The rooms were big and the view spectacular. Unfortunately the bath tub drain cover was not working so it required a nail file to remove the cover to drain the tub.This was repeated every day of our stay without the staff fixing it! The room was not cleaned on returning in the afternoon and we were told by reception that we had to call for cleaning !The wall tiles had black mould which Is really unacceptable in a hotel of this class.also,our room had chipped paint around doors and peeling wallpaper trim.All in all,This hotel needs revamping.On the plus side, the location is the best in Nice. The staff were very poor in responding to complaints - no apologies ever.My room smelled of mould ,to discover next day that there was a furnace type room opening into my closet,which did not have a door.On complaining ,I was given an excuse instead of an apology. Also,after staying 3 days,I was stopped by a security doorman on entering the lobby ,to question me if I was staying at the hotel. Very very upsetting and again ,after telling him yes ,no apology. Good staff should know the guests and be carful before causing an embarrassing moment. The service at breakfast was very poor and the buffet layout difficult to manage due to the tightness of the restaurant.
Very central location. Bright spacious room with balcony. Nice bathroom. Overpriced.
Central Location and its proximity to the beach, restaurant and bars.
Price of breakfast,but cheaper alternatines available.
frendly staff, just next to market and very close to the beach . It was the best deal we could do with a hotel in Cannes.
The staff are friendly and helpful. The location is in a walking distance to beach and shopping center. The room is bit small and crowded. It is hard to take a shower in a bathtub with a small glass screen without splashing water everywhere. It is a big different between the lobby and the room. The room is required some renovation to match up with the reception.
It is located in the heart of the city (close to the beach, train station, restaurants&bars). The staff is very helpful, the price is very reasonable even during the peak season. Free internet connection available. The room that we stayed (207) is quite big, comfortable, has a nice view and windows isolation is pretty well. You need to re-connect to the internet each time you browse in a different web-page.
Dont go to Monaco unless you are super Rich
Room is ok, but the hotel overall should not be three star hotel
location was the best, but the room design was poor. good breakfast...
fint hotel, men igen skuffende at få et værelse på ca. 40 kvadratmeter når de anoncerer med værelset er mellem 50 og 100 kvadratmeter! gik bevidst efter et stort værelse, og får så et "mindre"...
Udemærket, dog var der visse mangler, bl.a. ingen pay TV. Morgenmad ok, men resten var middelmådigt,
Staff was nice and parking good. Aircondition did not worked and it was very hot, as we try to sleep in the hot room trains woke us up every hour as they almost pass through the hotel.Room vas very small and sea view is only on the web site not from the Hotel.
Staff were helpful and pleasant. Location near to La Croisette and public transport. The air conditioning was centrally controlled and turned to heating although the temperature was 23 degrees plus! I was provided with a fan when I complained but would never had stayed here if known without a/c. Not as described. The rate was also inflated (Mipcom fair on) but this made lack of a/c even more galling!
swimming pool and garden breakfast price
Behulpzaam en erg vriendelijk personeel, romantische stijlvolle inrichting, prachtige en heel gezellige tuin met zwembad, rustige ligging en toch dichtbij strand en Boulevard de la Croisette. / Helpfull and very friendly staff, romantic and stylish decoration, beautiful cosy garden with pool, quiet setting but still close to the beach and Boulevard de la Croisette.
Clean Nice central only 3 walking minutes from the Croisette the famous beach in Cannes. Maybe a tick pricy for what you get but it's Cannes, so everything's expensive. totally recommendable.
all day housekeeping small rooms
Small family run feel. Very friendly. Free parking on the street
Treated like a king at this hotel.
staff is very helpful, clean and easy to go for Croisette bad coffee for the breakfast
Lovely decor and friendly helpful staff. Room with a view of garden, pool or seafront actually overlooked the very small front garden obscured by external covered eating area and the railway line. I would still go again but request a different room even if I had to pay more.