Chicago hoteller

Fordele: Jeg elskede beliggenheden og historien bag dette hotel. Det var ikke smart, men det var rent, og sengen var meget behagelig.

Ulemper: Jeg ville virkelig ønske, at de havde vand til rådighed i lobbyen. De havde beholdere derude, men de havde aldrig vand i dem overhovedet i de tre dage, vi var der.

Fordele: Location. Gåafstand til lufthavnstoget.

Ulemper: Morgenmad og varmt vand på værelserne.

Fordele: Beliggenhed

Ulemper: Sengen var super hård, værelset var alt for varmt, opholdet var overhovedet ikke venligt.

Fordele: Sengen var behagelig

Ulemper: Hotellet er meget umoderne. Værelsesdørene er originale til bygningen og ser næsten 100 år gamle ud. De er dog sammenflettet og malet over 1000 gange. Gulvtæppet er slidt. Du kan ikke styre temperaturen i dit værelse. Væggene er tynde. Det er en billig renovering samlet med dårlig smag i møbler og et ligeglad personale. Dette hotel bør renses og videreudvikles, så det har et skud, fordi beliggenheden er ganske god.

Fordele: Min beskedlampe var tændt på min telefon, og jeg ringede til skrivebordet 5 gange, og de sagde, at de ville slukke det, og de gjorde det aldrig. For mig er det de små ting, der irriterer mig, når det gælder service. Gør, hvad du siger, at du vil gøre. Bogen på værelset siger, at butikken i lobbyen er åben indtil kl. 22.00, men den var lukket kl. 19.00 og derefter den næste dag var den lukket kl. 16.00. Igen, frustrerende.

Fordele: Bygningen er meget fin. Beliggenhed fremragende

Ulemper: Renseløse behov i rummet forbedres.

Fordele: Er et godt sted

Fordele: God beliggenhed. Elegant lobby.

Ulemper: Varmeapparatet fungerede ikke godt. Kunne høre andre snorke i rummet. Toilettet ville køre i længere tid. Kunne høre alle mulige andre rør af brusere kører. Dørmanden troede ikke, at jeg boede på hotellet, da jeg viste ham mit værelseskort. Gammel bygning, renovering kan være nødt til at starte snart.

Fordele: Hotellet er smukt og en fremragende beliggenhed.

Ulemper: Madrassen var meget ubehagelig.

Fordele: Tæt på Soldier Field

Ulemper: Intet varmt vand - ikke engang varmt nok til at tage et brusebad. Langsomt og udkoblet personale. Den lovede udsigt over byen eller søen endte med at være en udsigt over en AC-enhed og parkeringspladsen for hotellet.

Fordele: Meget rart hotel. Centralt beliggende. Gammelt, men vedligeholdt ret godt. Vil vende tilbage igen.

Fordele: Værelserne var lidt opdaterede. Men beliggenheden var fantastisk, gåafstand fra alt.

Ulemper: Jeg mener, at de bør bruge mere på at opdatere hotellet. Det bærer sådan en stor Old Chicago-karakter, men maleriet over årtier med gammel revnet maling, vægpapir skaller af væggene og lugter af lobbyen som gamle bedstemødemøbler... gør ikke historien om dette hotel retfærdighed.

Fordele: Nothing .. what hotel charges guest for parking Not satisfied

Ulemper: Paying for parking

Ulemper: No hot water in bathroom sink; no complimentary breakfast included

Fordele: Beautiful hotel with lots of character. The staff was amazing.

Ulemper: The whole weekend was a big rap music event that was not disclosed prior to making the reservation. The hotel was quite noisy at times.

Ulemper: No

Fordele: Nice bed

Ulemper: No fridge food was expensive and horrible

Fordele: Room

Ulemper: Check-in took 30 minutes. The bar required ordering at the bar, which was no issue. I waited in line 30 minutes and bar tenders served all newcomers at bar instead of us in line. I will never stay here again.

Fordele: Location

Ulemper: Out dated

Fordele: location

Ulemper: the customer service could be improved. My Expedia reservation took a while, I sat in the lobby for a while (this was okay), but afterwards they charged double, and I had to call 3 times, and involved Expedia team to have the issue solved and get the reimbursement.

Fordele: The staff were very friendly and the building is gorgeous

Ulemper: The bed was so firm it was like sleeping on a sleeping bag on the ground, and only had 2 regular size pillows for a king size bed.

Fordele: Big windows would be nicer next time.

Fordele: Nothing. It was not a pleasant experience

Ulemper: Everything.

Fordele: The furniture and it’s set up

Fordele: very nice and helpful staff, very good exercise and game rooms

Ulemper: nothing comes to mind

Fordele: Its position is very well, and the room's style is very old.

Ulemper: the room's smell is not well.

Ulemper: The hotel needs to do work work on the rooms... tooo old

Fordele: This hotel is more than 100 years old. The rooms are furnished with antique-style furniture which gives a warm atmosphere. The rooms in the front of the hotel have a nice view of lake Michigan.

Ulemper: The historic character of the building also has a downside: my bathroom was quite small and old, although it was very clean.

Fordele: location

Ulemper: too expensive, do not have free internet access

Fordele: Check ind og ud nemt og hurtigt, morgenmad hurtigt, bad og udsigt, værelse størrelse og udsigt

Fordele: beliggenheden

Ulemper: At værelset er klart til chek in kl 15 som lovet. At sengene bliver redt - selvom man har efterladt hhv nattøj og en bog på sengen. At håndklæderne ikke har gamle snavsede pletter.

Fordele: Der var god service.

Ulemper: De skal ikke skrive, at der er shutleservice til lufthavnen, når det ikke er tilfældet.

Fordele: Udemærket hotel, dog nogle sure personale

Fordele: very nice

Ulemper: some facilities are too old

Fordele: The hotel location is very good. Room was comfortable, the cleaners were very good.

Ulemper:

Fordele: location

Ulemper: pretty old

Fordele: Enestående beliggenhed, lige i hjertet af centrum. Gåafstand til alt. Nemt at komme til og gode faciliteter. Kan varmt anbefales.

Fordele: Alt

Ulemper: Værelset var ikke klar

Fordele: Dejligt hotel

Ulemper: Jeg vil sikre mig, at mit næste ophold i byen vil have gratis parkering. $75+ at parkere efter at have betalt et par hundrede dollars for et værelse er forfærdeligt.

Fordele: Dejligt værelse, lækkert hotel

Ulemper: Ingen pool

Ulemper: Ingen compliants

Ulemper: Kæmpe hotel. alt for stort. meget upersoligt. konferencehotel og for grupperejser.

Ulemper: Jeg nød mit ophold. Ingen anbefalinger til forbedringer T denne gang

Fordele: Centralt beliggende og tilgængelige turistattraktioner. Venlig dygtigt personale. Pris pris.

Fordele: Meget rene værelser med en fantastisk udsigt. Tæt på mange områder, vi ønskede at besøge. Vil helt sikkert vælge dette hotel igen.

Ulemper: Sengen var for bløde puder

Fordele: Alt i alt et godt ophold her, lobbyen er fantastisk med venligt receptionspersonale, og Big Bar er ret cool til at snuppe et par drinks. Værelserne var rene og meget komfortable.

Ulemper: Klokkeklokken, der hjalp os med vores tasker, var ekstremt uhøflig og ikke hjælpsom. Også den bartender, vi havde, var ikke særlig behagelig.

Fordele: Large spacious room. Nice view. Good location.

Ulemper: Noisy lobby, rather like an airport. Grey-and-brown color scheme rather drab. Low ceilings.

Fordele: The view

Ulemper: No

Fordele: Location. It is in downtown

Ulemper: There was someone in the corridor screaming on the phone 7am In the morning. I’d be better of in Motel 6 on route one sleeping next door to a tenor practicing all night.

Fordele: Location, professional staffs

Ulemper: make sure there's notices about parking fee next time

Fordele: Only the location not the hotel!!!!

Ulemper: No king size bed like I requested and the hotel had roaches!!!!!

Fordele: Very close to everything .

Ulemper: In the C-19 circumstance the staff were wonderful

Fordele: Very nice hotel excellent location easy to walk to all the downtown areas, the staff at the front desk are so very pleasant and make you feel most welcome!!!

Fordele: Great location and service

Ulemper: Restaurant is good not great. 2nd floor bar is good.

Fordele: Despite being clean, this hotel was basically a Day’s Inn disguised as a Hyatt. It’s truly shocking Hyatt still allows it to carry their name in such a state. Room was super outdated, no attention to detail, parking SUCKED.

Ulemper: The room felt like something from the 60’s, had no views available, parking was ABSOLUTELY HORRENDOUS. Wouldn’t stay here again if it were free.

Fordele: Very comfortable. The hotel was beautiful, just wish we could have enjoyed it but unfortunately with Covid we were not able to. We were there during the riots and we felt very safe in the hotel.

Ulemper: Did not like how the bed was not at the foot of the bed. Made it difficult to watch tv with two people in the bed.

Fordele: They use to give good rooms at the beginning with a beautiful view and know they give rooms with no view 😔

Ulemper: Lately service sucks and the rooms with no view

Fordele: Great stay. Clean room. Trendy decor. Friendly and helpful staff. Great location.

Ulemper:

Fordele: The friendliness of the staff...

Ulemper: The Hotel lobby, Reception Area, & two of the Bars which are on separate floors are much too big & vast....theres no warmth or cosiness in all these areas. This is more of a Convention Hotel

Fordele: The food was very good.

Fordele: good location, reasonable rate

Ulemper: bed sheets

Fordele: The hotel staff was excellent. They were all very helpful and tentative to our needs. The beds were very comfortable and the room was very modernized. Location was wonderful.

Ulemper: Restuarants and services were too pricey for a convention hotel. This is not a luxury hotel. Need to be more affordable and reasonable for travelers.

Fordele: Comfortable, clean, modern. Great location.

Fordele: Professional and helpful staff, no problems with room, good gym facilities

Ulemper: I was disturbed to see that you printed my Visa card number on my hotel bill invoice. This is not a good practice and you should change it immediately -- you should protect the privacy of the financial details of your guests.

Fordele: Good location.

Ulemper: It is a little dated and in need of refurbishment.

Fordele: Location was great. City view was nice. Quick check in and out.

Ulemper: Room had not been dusted in ages. Bathroom vent and light fixture filled with dust. All furniture had layer of dust. Asked staff to refresh the room, said they would and never did. Was very nasty.

Fordele: Selv om hotellet var overbooket da vi ankom fik vi en enestaaende service. Vi blev opgraderet paa et endnu bedre hotel for den foerste nat og fik hotellets suite for den anden nat.

Ulemper: Ingen

Fordele: The view was wonderful! We appreciated the upgrade they gave us upon our arrival.

Ulemper: The parking was expensive but normal due to being in Chicago.

Ulemper: Intet. Jeg syntes, at alt var perfekt

Fordele: Rent, fantastisk beliggenhed, rummeligt værelse, gratis WiFi, dejlig restaurant og bar, hjælpsom dørmand, badekåber og tøfler og separat badekar og bruser. Lanvin toiletartikler også. Værdsatte, at rengøringen tjekkede ind hos os og medbragte ekstra håndklæder/badekåbe til vores søn.

Fordele: Hotellet og dets beliggenhed var smukke, og personalet var meget venligt og hjælpsomt. Prisen var fantastisk, og vi havde et fremragende ophold!

Ulemper: At vi til sidst måtte forlade os. Alt var vidunderligt!

Fordele: Udsmykning og restaurant

Fordele: Var vild med stil, komfort og ekstraordinær betjening.

Ulemper: Placering af ismaskine? Skiltningen var unøjagtig. Receptionen lovede at sende nogle for at vise mig det - men det tog 2 opkald.

Fordele: Endnu en dejlig Sofitel ejendom. Anlægget, mad osv. , alt var førsteklasses. Og personalet kunne ikke være bedre ....

Fordele: Store værelser og badeværelser. Masser af hurtige elevatorer. Fantastisk beliggenhed for den nordlige ende af Magnificent Mile.

Ulemper: Der kan lægges større vægt på, at bruseområdet er rent. Flere områder med sort mug i brusebadsvæggens fuge.

Fordele: Fantastisk sted. Centralt beliggende. Glad for alt med stedet.

Fordele: Vi rejste med vores lille barn. Hotellets barneseng kom med gratis johnson & johnson toiletartikler og en bamse med fyld. Værelset var rent, komfortabelt og rummeligt nok til at kunne tolereres med et lille barn på samme værelse. Badeværelset var rummeligt, i fremragende stand og godt indrettet. Vi var på en høj etage og havde en fantastisk udsigt over byen.

Ulemper: Det ville have været fantastisk at have dockingstationer/stationer til opladning af iPhone. Vi glemte at medbringe én oplader.

Ulemper: Værelserne var for lille

Fordele: Den franske stemning.

Ulemper: En smule dyr.

Fordele: The hotel was beautiful. The staff were very friendly and attentive.

Ulemper: Everything was great.

Fordele: The staff was very friendly.

Ulemper: The bed and pillows, we had booked to stay 2 nights but after the first night we were all messed up, the beds and pillows really weren’t the best. The pillows were huge and the bed was wack also.

Fordele: Very clean and modern. Also the room was very large and spacious

Fordele: As expected, room was clean and well decorated and sufficiently sized

Ulemper: The amenity fee feels slightly disingenuous as they provide you a $15 credit in the restaurant each day however it expires after 24 hours so it is not cumulative. It is also not valid for breakfast which makes no sense. It makes it feel like a $ makingfee

Fordele: Staff members were extraordinarily helpful

Ulemper: Pillow and duvet selection. Latter too hot.

Fordele: How clean, neat and nice the staff was.

Fordele: Everyone was warm, friendly, and welcoming, and the accommodations were great. When the valet found the purpose of my visit, he introduced me to the front desk staff, shared my story, and they upgraded my room! He even remembered me the next day.

Ulemper: Valet parking is a bit pricey, so plan for that in your budget if you'll need to park.

Fordele: Everything!!

Fordele: Simple room

Fordele: View was nice, bed was very comfortable.

Ulemper: lighting in entry was dark

Fordele: OMG the view was beautiful

Ulemper: I loved the staff

Fordele: Great location. Loved that there are many restaurant options in walking distance. Rush street closure to pedestrians and restaurant seating was great too. Close walk to Michigan Ave. Staff was very respectful regarding Covid-19 precautions and wore masks and gloves at all times. Wish I could say the same about all guests but the majority wore masks. Did not share elevator if someone wasn't wearing mask.

Ulemper: We requested Hermes toiletries at the time of our booking, and once again when we arrived. Never delivered.

Fordele: Fantastic location, close to the Magnificent Mile and Water Tower. The building is strikingly modern.

Fordele: Sofitel is my new favorite Hotel.

Fordele: My husband and I loved this hotel. We have stayed in several hotels on or near Michigan Ave and this was the best. The hotel is beautiful and is in the perfect location for us. A short walk to the subway, excellent restaurants along Rush Street and of course fabulous shopping. I will definitely stay here again even though it's a little more than I usually like to pay.

Fordele: Situated in a good area very convinient for shopping and buisness.

Ulemper: I was not allowed a late check out as my flight was late evening.

Fordele: Clean room, good location, good food

Ulemper: Difficulty of reaching the concierge by phone and having to listen to recorded advertising of the hotel while waiting

Fordele: loved the architecture, nice view, price was great, good bar, convenient to lots of things in Chicago, usual helpful Sofitel staff . . .

Ulemper:

Fordele: Swanky and chic hotel located in the heart of Chicago only steps away from shopping, great restaurants and all that the city has to offer. It's upscale, hip and a great value -- with a very comfortable bed to boot! What more could you want?

Ulemper:

Fordele: the room was wonderful - the bed and linens were superior

Ulemper:

Fordele: Staff was excellent, they shipped me something that I left in the room immediately. Very clean, they even put a birthday surprise for my husband in room upon arrival.

Ulemper: When you enter the main lobby there is no rest room, you have to take elevator to the 2nd floor. After traveling so long one needs to use the facility fast. Also parking fees a bit high per day, the hotel I stay at offers free parking to its guests

Fordele: NÆSTEN ALT

Ulemper: Sengen var lidt vidunderlig

Fordele: Beliggenheden er perfekt. Down Town tæt på alle transportmidler. Prisen var rimelig. Personalet var meget venlige og imødekommende.

Ulemper: Vinduet i værelset blev ikke åbne og ingen luftcirkulation.

Fordele: Fantastisk beliggenhed. Nem adgang til offentlig transport, især for ture til/fra o'hare. Gåafstand til aktiviteter/steder som millenniumpark, vandretur, shopping osv. Rengøringspersonalet er ret grundigt til at holde værelset og badeværelset rent og ryddeligt.

Ulemper: Receptionens personale kunne være venligere og mere hjælpsomme. Morgenmaden kan forbedres - madtilbud og hvordan den serveres. Det var kaotisk at forsøge at få mit brød ristet og kaffen hældt i en kop.

Fordele: Bedste seng! Meget komfortabel

Fordele: Personalet var sympatisk og hjælpsomt. Beliggenheden og både restauranten og cafeen i lobbyen var fantastisk.

Ulemper: De havde mange vedligeholdelsesproblemer under vores ophold. Rørene brød i værelserne ved siden af os, så brandudgangsdørene var åbne. Vores varme-/kølesystem virkede ikke på vores værelse, og det bedste de kunne gøre var at give os en ventilator og nogle drikkevarekort. Glasuren på kagen blev chikaneret af to bros i elevatoren.

Ulemper: Da jeg ikke havde et kreditkort, fik jeg IKKE lov til at checke ind, og min mor betalte for det online og får nu at vide, at hun ikke kan få pengene tilbage

Fordele: Lounge-området var fantastisk. Kvaliteten af værelserne var helt i top.

Ulemper: Værelset var lidt lille.

Fordele: Det dejligste vandrehjem (jeg er tøvende over for at bruge dette ord), jeg nogensinde har boet på.

Fordele: Perfekt beliggenhed, god valuta for pengene.

Ulemper: Nogle gange måtte vi vente 3+ min. på elevatoren(er)

Fordele: Placering

Ulemper: Værelsets størrelse

Fordele: Cool stemning inkl. baren.

Fordele: Det er tæt på alt, og et godt nabolag

Ulemper: Ikke nok håndklæder

Fordele: Location is key here. Down the street from Eataly and a ton of other restaurants.

Ulemper: This is NOT a hotel. This is a grown up hostel with little to any amenities. Free WiFi was probably the best thing about it. Had not stayed in a bunk bed since I was a kid and this was not a pleasant experience for an over 40 dad bod.

Fordele: Location.

Ulemper: This is a Hostel. Not so much a Hotel. If you are in your 20’s-30’s it’s Cool Trendy. But as a 60 plus year old. Please Emphasize that this is a Hostel!!.

Fordele: The theme stood out best based on how old fashioned it felt but with a new age flare on the inside. Additionally, the beds are comfortable, the shower pressure was awesome. Definitely greatly located in the middle of the city.

Ulemper: The lack of a substantial heating system at some times.

Fordele: It was very affordable and located close to the river area

Ulemper: No

Fordele: Nothing at all.

Ulemper: This place was horrible from the staff to the room. The room was cold and the heater wasn't working properly. The hotel gave me a desktop portable heater. They didn't change the sheets because they said they do it every three days. The rooms are small

Ulemper: After prepaying for the hotel, at checkout I then had to pay another "Urban Fee". I was not told about this in advance. I've never had to pay a 2nd hotel bill at checkout, either at this hotel or any other. This seems criminal.

Fordele: Cleaniness of the shower room and toilet.

Ulemper: There is a paper lamp in the common area but unable to turn on light. Had to pack my luggage in dark.

Fordele: It was super affordable and in the heart of downtown

Ulemper: The rooms were a little small and I had a roommate. Inconveniences but not necessarily bad. I just didn't expect it

Fordele: I like that there are stores and restaurants surrounding the hotel and they are clean if you ask them to be

Ulemper: The Gay staff discriminated and were hostile for no reason. They gossiped and frequently told stories about guests, they also moved items around in the rooms to cause arguments between guests. They got tired of me asking them to give me fresh towels and bedsheets which they did not have to put on themselves. They made up lies and asked me to leave and then refused to give me a refund for the remainder of my stay including the day I was asked to leave. When one was caught lying the other staff covered for him and became hostile. I had to call the police to force them to begin the refund process.

Fordele: Cleanliness and location

Fordele: The location was really good, mostly because it was super close both to Eataly and Uno, which gave us the chance to find easy and good food during the pandemic. The area is also full of garages, which allow parking for a reasonable price.

Ulemper: The room was terrible. We stayed only for one night and we didn't pay so much; however, when I booked there were great hotels (like Hilton or Hyatt) that had a comparable price. Hotels that we already tried. We decided on the Freehand because of the Handshake in New York where we spent the New Year Eve, which was amazing. We thought we would have found the same vibes. The room was so small that both of us couldn't walk around at the same time; one of us needed to lie or be sitting on the bed, while the other was standing. We were lucky that Uno was open and allowed to eat in one of their tables outside because we could not have eaten any food in our room since it was so small and dark (always considering the Coronavirus lockdown). The room had a window, but it was close to a blindfold curtain because behind there was a wall with big pipes, so the room was in the dark. I thought with my usual positivity: "ok, I will sleep really well tonight since there is no light". However, at 7:30 in the morning, a continuous sound woke me up; I was unable to identify what it was, but it was like a mechanical sound (like the one produced by furnaces or elevators). The room was also not soundproofed (which I'm not complaining about), for this reason I know we had someone staying in a room around us. Considering that the hotel was maybe 10 or more levels tall, and it had at a maximum of 15/20 rooms booked (they made me sign a Coronavirus spreadsheet, so I know how many guests there were in that moment), it is still not clear to me the reason to give such a bad room and not have spread their guests a bit more, particularly because of the pandemic situation. I rarely write reviews, but this hotel experience was really bad, and it completely destroyed our expectations towards FreeHand.

Fordele: I liked the vibe of the hotel the most - there was a very eclectic mix of guests staying there. It felt like everyone, no matter who they were, fit in.

Ulemper: I did not like that the gym was not useable during my stay there. I also did not like that both the lighting in my room and bathroom were very dim - one of the two areas should have bright lighting for applying makeup/getting ready.

Ulemper: Gamle værelser med upålidelige HVAC-systemer. Klimaanlægget sad fast ved 65*F og havde et frysende ophold. Gæstens hotline er en joke. Serviceingeniør rar, men sagde dybest set til mig klokken 22 om, at værelset ville tage timer at øremærke op til 70 grader.

Fordele: Beliggenheden var fremragende. Personalet var meget venlige og opmærksomme, specielt conciergen.

Ulemper: Madrassen er slags bløde. Linjer i receptionen er lidt kaotisk. Lobbyen er spektakulært, men siddepladserne er ikke særlig indbydende.

Fordele: Alt i alt bekvemmelighed

Ulemper: Ingen kaffe på værelset

Fordele: Fantastisk hotel

Ulemper: Bedre madras og puder

Ulemper: Meget små værelser og dårlig roomservice.

Fordele: Lobbyen er fantastisk.

Fordele: Værelset var meget rent. Hotellet havde mange faciliteter og gav et komfortabelt hjem væk fra hjemmet.

Ulemper: Jeg blev kontaktet af tiggere både foran hotellet (på fortovet) og i hotellets lobby. Det ville have været rart, hvis sikkerheden var lidt strammere.

Fordele: Vi ankom tidligt og forsøgte at tjekke ind. Vi rådede ikke til værelset klar, men på en time, og vi blev opgraderet. To timer senere var værelset væk, men vi kunne vente på det opgraderede værelse eller tage vores bekræftede værelse (mindre osv.) så. Besluttede at vente på 23. Etage, hvor det opgraderede værelse var placeret - meget behageligt, men tog endnu 40 minutter. Det var gud at vente og det værd, men............................

Ulemper: Havde to dobbeltsenge. Ville have ønsket, at der var queensize-senge, da vi var tre damer, hvoraf to er større.... Alt andet var fantastisk

Fordele: Placering

Ulemper: Sengene var skæv, kunne ikke sove på det.

Fordele: Fantastisk beliggenhed og smukt loft i hovedlobbyen. Alt, hvad du kan få brug for, er kun få skridt væk. Elskede, at Starbucks er i lobbyen.

Ulemper: Badeværelset lugter af mug. Ingen udsigt fra værelserne. Parkeringsservice var ikke tilgængelig i flere timer, og jeg kunne ikke hente vigtige ting ud af min bil før dagen efter jeg checkede ind. Sengen var ikke så behagelig, som mange nye hotelkæder nu bruger. Det ville være rart, hvis der var en restaurant i den højere ende inde i Palmer huset med et bedre udvalg af vine.

Fordele: Det er et meget elegant historisk hotel med alle de moderne faciliteter, du behøver for at få et vidunderligt ophold... Og medarbejderne der var altid meget hjælpsomme. Tak, og se dig igen snart....

Fordele: Da jeg kom der, gav de mig en gratis opgradering, som var perfekt. Jeg havde et stort værelse med 2 badeværelser og 2 senge til mig selv. Vil helt sikkert vende tilbage! Lobbyen er helt betagende med en dejlig bar.

Ulemper: Forsøgte at åbne kabinetdøren fra en af battmålebunden, og den faldt af sammen med håndklædeholderen.

Fordele: Very good location from Airport/ to sightseeing spots Gorgeous lobby Relaxing bath tub Comfortable bed Baggage can be left before check-in/after check-out for free

Ulemper: No caffe maker/kettle in the room Expensive

Fordele: Great hotel, great location.

Ulemper: The room was not that great but expected for the great deal we got.

Fordele: Central location, friendly and professional staff, the room was spacious and comfortable. I'd definitely stay there again

Fordele: The staff were super friendly and helpful.

Ulemper: The rooms listed had beautiful views, our room however, gave us a view of a brick wall, and a tiny stretch of street if you looked straight down and to the right.

Ulemper: I would appreciate information about parking (hotel or nearby garages) included on the website, along with prices for parking if possible.

Fordele: Location

Ulemper: The restaurants inside closed early

Fordele: In spite of the current virus situation the staff was accommodating and professional

Fordele: A wonderful historic property. Close to train and museums. Lobby is over the top. Very helpful staff. Too bad Coronavirus shut all the sights. We’ll be back.

Ulemper: Potters Pub was just OK. Didn’t try the other restaurant off the lobby.

Fordele: The Palmer House is a great, old hotel. Very friendly place and overall very good place

Ulemper: The bathrooms are a bit small, but somewhat difficult to deal with as it is a VERY old hotel. Go there for the history, not the size of the bathrooms.

Fordele: I can't find one thing that I like about this place.

Ulemper: Rooms are so small and the bathroom can hardly fit two persons at the same time. The toilet takes forever to flush. Nothing is free not even a bottle of water.

Fordele: Incredible historic hotel with an entire ground floor of high end shops and restaurants in the heart of downtown, couldn't ask for better.

Ulemper: Bathrooms are tiny, nothing to be done - except use the much larger showers in the fitness center!

Fordele: Close proximity to Millennium Park. Easy access to train stations for easy transportation. The parking ramp was across the street from the hotel but it was actually super convenient.

Fordele: Had a great stay. The have stayed at the Palmer House twice and both times I have been lucky enough to have a renovated room; during this stay I was on the 20th fl. My collegues were not so lucky and in fact were dissapointed with their rooms and the cleanliness of the actual floor they stayed on (19th).

Ulemper:

Fordele: The room was large and comfortable. The bed was great.

Ulemper: The main restaurant is too expensive - would have liked a different choice.

Fordele: Decor

Ulemper: Terrible service for underground parking garage. Manager was not attentive and very mean.

Fordele: Great location and design, historic building

Ulemper: The heating didn't work very well

Fordele: The room

Ulemper: No coffee maker in the room

Fordele: Location. Housekeeper. Shampoo & Conditioner.

Ulemper: Unfriendly Servers, very bad check-in experience. Few Elevators, have to wait for a long time.

Fordele: Fantastisk sted, rent ud sagt. Man finder næppe en mere central placering. Og alene loftet i hallen dekoreret af franske Rigal er hele besøget værd.

Ulemper: Lidt tungt møblerede værelser.

Fordele: great hotel, wonderful decor, great location, Old world charm with modern elegence! Would stay at again and again

Ulemper: Food was too pricey for breakfast and staff could have been more friendly

Fordele: Lobby is beautiful and very elegant. Location is very convenient -- walking distance to train, Art Institute, theater, park, river.. Very quiet.

Ulemper: Lockwood Restaurant was disappointing, at least for breakfast.

Fordele: Central location + price.

Ulemper:

Fordele: Great location to resturants,theater,and shopping

Ulemper: No refriderator, and coffee pot.

Fordele: God beliggenhed

Ulemper: Selvparken var fuld, var nødt til at parkeringsservice, og det var alt for dyrt

Fordele: Det er et storslået gammelt hotel med masser af service og et venligt, hjælpsomt personale.

Ulemper: Stedet er ved at blive temmelig slidt op, hvilket giver det en følelse af larm.

Fordele: Det var alt godt! Fantastisk sted!

Fordele: Personale, værelse, beliggenhed.

Ulemper: Kun en kiosk, hvor man kan få kaffe om morgenen. Du skal rette dette. Der er ingen grund til, at det bør tage 20 minutter at få en kaffe og kage om morgenen.

Fordele: God værelsespris. Personalet var meget venlige. Meget god beliggenhed.

Ulemper: Meget skuffet over, at vi ikke blev informeret om det meget dyre parkeringsgebyr over natten.

Fordele: Kunne lide: - Beliggenhed på hotellet, lige ved en Michigan Ave - Professionelt personale - Stor og ren swimmingpool Gandte ikke: - Ingen vaskefaciliteter på stedet (vigtigt for mig med familie på 5 og udvidet ophold) - Outrageplads på $56,00 parkeringsafgift for 12+ timer - Skal betale for at bruge træningsfaciliteterne

Fordele: Personalet var venlige og huskede mig ved navn.

Ulemper: Værelset var meget mindre end forventet for Hilton. Parkering er skandaløst!

Fordele: Smuk udsigt og værelser

Ulemper: Værelserne blev Varme om natten og var nødt til at tage brusebad for at føle sig bedre tilpas ved det.

Fordele: Faciliteterne var fantastiske. Jeg fik et større værelse end forventet med en dejlig (men ikke sø) udsigt. Beliggenheden var fantastisk, og alt personale var venligt og hjælpsomt. Mit værelse var stille og sengen var meget behagelig. Mit værelse var også meget rent, og tv'et havde mange kanaler. Desuden er bygningen og fællesarealerne absolut pragtfulde.

Ulemper: Jeg elskede motionsfaciliteterne og gik efter en svømmetur efter en stressende dag. Min eneste klage er, at der var en masse løst overvågede unge børn ved poolen kl. 21. Ville være rart, hvis de kun havde nogle timer for voksne.

Fordele: Beliggenhed, se og komfort

Ulemper: Værelset havde ikke køleskab

Fordele: Intet

Ulemper: Du vil ikke annullere min reservation. Det er ikke ved Chicago Midway lufthavn. Det kostede mig tid og penge at komme dertil. Jeg ønskede at bo i nærheden af Chicago Midway Lufthavn. Jeg ville ikke spilde 3 timer På At Rejse til og fra hotellet.

Fordele: Close to stadium and located on Michigan Ave. Our customer service was wonderful upon our check-in, he was graciously kind to upgrade us to king bed vs giving us a double.

Ulemper: Everything was great. Rooms could use different lighting to make it more brighter. Its very dim.

Fordele: Bed, Shower.

Ulemper: Reception not friendly. Room cleaned poorly, not cleaned day 2 till we rang 3 times at 5.30 pm. No spare blanket, asked but not given. No spare towels. One bar of small soap.

Fordele: Location

Ulemper: Room was to dark and cold

Fordele: Security provided on New Years Eve.

Ulemper: FOOD choices in snack shop were overpriced.

Fordele: Location

Ulemper: Overall experience

Fordele: The location was good

Ulemper: The bathrooms were not clean and they have over charged after we agree to an additional charge for different rooms

Fordele: Every single staff member we interacted with was a complete delight. Our room was clean, comfortable and very tastefully designed. The bathrooms were stocked, there was plenty of storage space to unpack, lots of seating and lighting, we even had a hidden mini fridge!! Our bellhop showed us various features in our room and told us about the hotels history, even recommended some places close by to check out. The lobby and various wings are gorgeous- photo shoot worthy. AND THE LOCATION!!! Walking distance to Millineum Park, and if you dont mind a longer stroll, Navy Pier. We will 100% make the Hilton Chicago our go to hotel from now on.

Fordele: I enjoyed the breakfast. Great value for the extensive options.

Ulemper: I didn't love the room. The massive amounts of dust triggered asthma attacks.

Fordele: The room had two bathrooms.

Ulemper: The room seemed older and needed updates....peeling sink, rusting trim, bubbling ceiling....

Fordele: Room had a great view. Everything was nice.

Ulemper: Pillows were very flat. Room was tiny for the price. Bathroom only had two full size towels. Room only had one trash can.

Fordele: Location is great. Wonderful older hotel that has been restored beautifully.

Ulemper: No

Fordele: the convenience to everything in chicago. it's history, ambiance and overall appearance are amazing.

Ulemper: nothing

Fordele: This is a truly grand hotel, staffed by very competent and friendly people. There were good restaurants and entertainment right in the hotel, and the location was great for family outings. Our family were all very happy with the facilities (especially the two bathrooms!) and we would definitely return to this hotel.

Ulemper:

Fordele: Excellent customer service. 1) I signed up for 5-day internet access on the room console but realized that my laptop wouldn't be online. I called the front desk to cancel it, then I signed up again from my laptop. I was skeptical that they would double charge but they didn't. It was refreshing to know that someone is doing a job right. 2) I called the front desk b/c it was late at night and the guests next door were very noisy. They sent the security right away and asked them to keep the noise down. And it worked - they became quiet!

Ulemper: The bed was a little too soft and the room was small.

Fordele: The room was very clean.

Ulemper: I did not like having to pay for use of the internet.

Fordele: We enjoyed our stay very much.

Fordele: enjoyed our stay, liked the short distance to solider field, museums, and shopping. liked the restaurant choices as well.

Ulemper: high prices of beverages for the room and food was expensive.

Fordele: Helpful staff, location...lake view

Fordele:

Ulemper: Upon arrival, I was told that the King room that I boooked was not available, I was offered a room with 2 dbl beds, I pressed the issue and was given a king room. The iron in the room was defective, the replacement iron required scissors in order to cut the restraint on the plug, the iron fiasco caused us to be late for our dinner reservations.

Fordele: Clean, very comfortable beds, quiet room.

Ulemper: Parking is very expensive; $55/24 hours

Fordele: The entrance and lobby were elegant, and location adjacent to Grant Park worked well for Museums and Taste of Chicago.

Ulemper: The rooms were tiny (not unexpected from an historic city hotel) and the decor was somewhat drab. The fixtures were of lower quality than expected. Cleanliness was an issue; there was a plastic bag with a coffee filter hanging from the door handle when we arrived, had a dirty ice bucket, and the soap dish in the shower wasn't cleaned. One final little irritation - the room door handles had a sharp feature along the upper edge that was annoying, even a little painful if you pulled hard on the handle. There was an in-room bar, but no fridge (I thought it was supposed to have) and the hours for pool access were too short. I also think charging extra to use their fitness room is just silly in this era. Serious updates needed!

Ulemper: Toilettet var i stykker ved check-in. Reparatøren var hurtig til at ordne det, selv om det var fremragende. Det var dyrt, men det skyldtes en begivenhed, som var forståelig.

Fordele: Fantastisk service, meget rent og komfortabelt værelse.

Fordele: Alle fra dørmanden til receptionspersonalet var meget venlige. Vi fik fremragende service.

Ulemper: Jeg var vild med det

Fordele: Hurtig valet , dejlig bolig, ikke et dårligt sted.

Ulemper: Dyr parkering.

Fordele: Hurtig og sikker gang til Soldier Field om natten med børn.

Ulemper: Kaffekande var i garderoben, men vi fandt den ikke, før vi forlod stedet.

Fordele: De ansatte og værelset var meget gody..

Ulemper: At være nødt til at betale for at parkere og restauranter var $$$$..

Fordele: Komfortable værelser Gode faciliteter

Ulemper: Personalet var ikke særlig hjælpsom eller nice Dyrt Dårlig beliggenhed Langt fra byen

Fordele: Meget rent venligt og hjælpsomt personale, god valuta for pengene

Ulemper: Ikke nok restaurant bar-personale

Fordele: Elskede alt ved dette hotel

Ulemper: Intet, man ikke kan lide

Fordele: Smuk bruser. Rent værelse. Dejlig udsigt.

Ulemper: Brusehovedet kan stå længere ude fra væggen. Kunne ikke lide det faktum, at du var nødt til at bruge din værelsesnøgle til elevatoren efter kl. 11.00. Vi gik glip af at læse skiltet og troede, at 2 elevatorer var i stykker. Jeg ville ændre det, så skiltet er rødt, eller at elevatordøren ikke engang er åben uden en værelsesnøgle.

Fordele: Værelset var meget moderne, badeværelset var køligt og pletfrit! Perfekt beliggenhed for at deltage i arrangementer på McCormick Place. Værelset var meget stille og komfortabelt. Vi ville bo her igen.

Ulemper: Bruseren manglede vandtryk. WiFi fungerede ikke godt hele weekenden. Planlæg masser af ekstra omkostninger, alt for dyr mad i hele McCormick Place-komplekset, parkering $34/dag.

Fordele: Pandemic and I wanted a nice view over 25 flr and I requested it days before . When I got there I was told we could only be in one tower and the view wasn’t what I was use to

Ulemper: I like the property, but I didn’t get the room I promised my wife and I’m a member

Fordele: Great room with a view, very clean room, available parking, convenient restaurant and bar plus after hour mini market all in the hotel lobby

Ulemper: I found the hotel excellent

Fordele: Rooms and cleanliness

Fordele: location

Fordele: Room value for the cost.

Ulemper: The cost of parking!

Fordele: Very nice staff and great parking

Ulemper: Out refrigerator was in the middle of room and seemed out of place. For a suite it was set up poorly

Fordele: Outdoor seating at decent restaurant. Bus line to downtown a short walk away.

Fordele: Cleaness

Ulemper: No

Fordele: Location

Ulemper: Bed was a little uncomfortable.

Fordele: Clean and up to date.

Ulemper: Cost of parking.

Fordele: location was perfect. We were there for the Bears game and could walk to the stadium. Nice bars close too. Room as clean and the staff was very helpful and friendly.

Ulemper: nope.

Fordele: Locationna

Ulemper: Na

Fordele: The view of Chicago was spectacular and the hotel staff could not have been nicer, especially at the front desk and the main restaurant. I would highly recommend this hotel!

Fordele: I could walk to the McCormick Place convention center. The room was very clean, roomy and comfortable.

Ulemper: The staff lost the tag of the bag I left with them and it took them a long time to find it for me.

Fordele: Clean quiet

Fordele: I liked how close I was to the conference as well as the ease of transportation to the city

Fordele: it was clean and the service friendly and the restaurant food was delicious.

Ulemper: there were no safe's in the rooms, or minibars. these are 2 key things that every room should have.

Fordele: The view in the "city view" room was excellent.

Ulemper: Restaurants were overpriced with limited selection.

Fordele: nothing; first of all I specify on my reservation a king bed and I was assigned a twin bed. Then I was charge for a water that I never took; and the hotel is not luxury or romantic at all. I will never make a reservation on this place; since I was looking for something more romantic since I was on my honeymoon and that's another reason I did not reserve for more days on this place. Hopefully; you improve your service

Ulemper: the service; the hotel wasn't at all romantic since I was on my honeymoon

Fordele:

Ulemper: There was blood on our sheets and the manager did nothing about it. She still has not contacted me and has not tried to make up for the uncleanliness of the room. She took down my phone number and information and still has not gotten back to me. She made it seem like should could not compensate us because we booked our stay through this site which is inappropriate and demeaning.

Fordele: hospitality

Ulemper:

Fordele: Servicepersonalet fik mig aldrig til at føle, at jeg var en ulejlighed. Jeg var vild med det rummelige og nyistandsatte værelse, vi boede på. Smuk bump ud af bugten vindue med betagende udsigt over floden og Lake Michigan. Badeværelset havde en meget høj finish, og inkluderede også et tv i spejlet!

Ulemper: Den vedligeholdelsesfyr, der forsøgte at reparere en ødelagt belysning på badeværelset, brugte et meget sprogligt sprog, da han ikke kunne reparere lyset. Men denne personalets opførsel gav os en gratis opgradering fra byudsigt - til flodsøudsigt - så det hele virkede.

Fordele: Dette er et fantastisk hotel, atmosfæren, at ansatte alle var fantastiske der

Fordele: Gode overnatningsmuligheder og service

Fordele: Location, views, quality of service, room size.

Fordele: customer service

Fordele: Location and courtesy of staff.

Ulemper: No.

Fordele: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !

Fordele: Spa/Fitness Center is outstanding. Customer service is second to none. Staff are extremely pleasant.

Ulemper: There was no makeup mirror in the bathroom.

Fordele: Everything!! This was by far THE BEST hotel stay I’ve had in my life! I didnt Feel “out of place” the staff was beyond helpful and respectable they jump to every need/want!

Ulemper: Parking garage exiting. It was hard coming from out of town to find the front of the hotel coming from the parking garage. Mostly because of construction at this time.

Fordele: spa, view, bed, personal touches, cleanliness, amenities.

Fordele: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.

Fordele: The hotel was top notch and so was the location. No negatives.

Ulemper: Everything

Fordele: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!

Fordele: Probably nicest room we've ever stayed in. We upgraded to the 1 bedroom suite for an extra $---/night. worth it. WOW

Fordele: Beliggenhed, udsigt over navlepar og værelset var rent!

Fordele: Det var en forfærdelig oplevelse. Personalet var uforskammet og værelserne var beskidte.

Fordele: Everyt

Fordele: Fantastisk værelse og beliggenhed for Chicago-oplevelse. Meget praktisk til madunderholdning og shopping.

Ulemper: Værelset lige ved siden af havde betting uden for døren stablet i to dage mens der. Kunne ikke finde ud af, hvorfor den ikke blev fjernet?

Fordele: Fantastisk hotel med god service

Ulemper: Jeg havde ikke engang på dit hotel.

Fordele: Det har en næsten ideel beliggenhed nær Michigan Avenue, shopping, restauranter osv.

Ulemper: Den audiovisuelle støtte til mit møde var forfærdelig

Fordele: Beliggenheden var fantastisk for Michigan Avenue shopping samt Shedd Aquarium, museer og Navy Pier. Poolen og spabadet var fantastisk. Vandtemperaturen var perfekt for børn. Udsigten var fremragende fra øverste etage, hvor pool-/fitnessområdet ligger. Værelserne var komfortable og rolige. Elevatorsystemet var nemt. Hotellets overordnede design var lidt unikt og adskilt fra andre Chicago 4 Star+ valg.

Ulemper: Vi parkerede bilen med parkeringsservice. Når du forlader hotellet, går du ned til parkeringsgaragen for at afslutte. Hjørnet til at køre ud og op ad rampen er superstramt. Jeg endte med at skrabe min bagdør temmelig meget. Det var helt sikkert førerens fejl. Jeg vil blot advare andre om at være forsigtige, når de forlader os, eller bede en af de valet fyre, der gør dette hele tiden, om at køre det gennem hjørnet.

Fordele: Super komfortable senge og følte, at jeg boede på et spa. Personalet super venlige og hjælpsomme, og smuk udsigt over floden og delvis skylinen.

Ulemper: Parkeringsservice dyr ( $ 70), men tror, at det er normen for Chicago.

Fordele: Sengen

Fordele: Det var i en temmelig fantastisk beliggenhed, og hele personalet var meget venlige og imødekommende. Værelserne var velholdte og komfortable, men har brug for lidt opdatering.

Ulemper: Vi fik ikke en meget varm velkomst ved at køre op til hotellet. Det tog os et minut at finde en parkeringsservice og en picolo.

Fordele: Sengene var meget behagelige. Fantastisk Beliggenhed. Træningsfaciliteterne, poolen og boblebadet var bedre end de fleste hoteller, jeg har boet på. Fantastisk service, jeg ville bo der igen!

Ulemper: $70 gebyr for parkeringsservice

Fordele: Great room.

Ulemper: Hotel location not great to get in and out of

Fordele: Over cantered for a single room

Fordele: Proximity

Ulemper: Pool!

Ulemper: I like the Hospitality and the diversity.

Fordele: Everything about the hotel was outstanding. The staff and property exceeded my expectations.

Fordele: Area

Ulemper: The staff was not at all seemingly helpful

Fordele: Big room, great bed, fantastic view, friendly staff, beautiful building, ideal location. So many good things about this place!

Ulemper: Lots of big fluffy towels but only 2 wash clothes each day and first day only one. I had to call for another one.

Fordele: View was amazing and great location!

Fordele: Very nice, clean hotel in an excellent location. The staff was also very helpful.

Fordele: The location is great. The toiletries were nice.

Ulemper: Attention to detail was lacking. Stains on our sheets, lamp in the room did not work, the alarm clock was slow, and the tv did not work. Staff could not have cared less. Overall what I would expect from a 2 star,

Fordele: It's central location made it easy for me get to anything even on foot. The staffs were helpful. The hotel commitment to environment made it more attractive to me.

Ulemper: Nothing tbad about the hotel. Someone gave my room number when they ordered something form the Cafe. Lucky I earned some credit for not asking for cleaning the first day, which covered the charge. The reception infomred me that it was soved.

Fordele: Good location

Ulemper: Rooms are outdated .. needs to refresh and lighter color

Fordele: Rooms were very spacious and clean. Great walking distance to all activities.

Ulemper: Rooms needed to have a refrigerator for guest use. Need to have a vending area so after hours you can purchase items at a resonible price. Free coffee in the Lobby should be their for guests.

Fordele: Excellent location and amenities, incredible view on the lake and pier from the room, nice fitness center and pool (with top view too)

Ulemper: poor choice of the continental breakfast

Ulemper: Cannot really find anything of substance that wasn't good. But, I found out that their "plain yoghurt" at breakfast had more sugar added to it than Coca Cola does. Not really a way to treat guests, I think.

Fordele: excellent central situation and view from the spacious 26th floor room. Excellent bed.

Ulemper: On checking in,we were told our reservation had been canceled, It had, but a new one had been made (because of better conditions later) which they could not find until we showed them the references.Then the bill that we were presented on checking out did not reflect the rate that we had booked for. Eventually we showed our confirmation again and the rate was corrected, with due apoligies for the mistake and for the time it took to correct it (but fortunately we were not in a hurry)2.Small unwelcoming lobby.3.On sunday,the room wasn't made until after 2 pm.

Fordele: sapcious room; beutiful location; friendly staff; proffesional concierge

Ulemper: too many conventions going on; elevator system not efficient: long waiting time

Fordele: Room size; indoor pool; cleanliness of room and bathroom; location.

Ulemper:

Fordele: It was quiet. Room was nice, clean and comfortable. Needed more towels and got them right away.

Ulemper: Nothing I didn't like.

Fordele: Enjoyed the view! overall facilities were good.

Ulemper: poor service at breakfast

Fordele: Good central shopping location

Ulemper:

Fordele: great room, beautiful view

Ulemper: Bed was not comfortable. Furniture in the room was worn.

Fordele: Beliggenheden er fremragende. Gode restauranter omkring hotellet. Sengen var meget behagelig. Brandstedet i lobbyen var fantastisk!

Ulemper: Løb tør for parasoller, havde brug for en på grund af den voldsomme regnstorm. Bruseren dryppede vand ud over gulvet. Tv virkede ikke et flertal af mit besøg, "kodet eller svagt symbol". På grund af gulvvasken i badeværelset er der meget begrænset plads på køkkenbordet.

Fordele: The room was very comfortable

Ulemper: The room was very small. Vi forventede noget større

Fordele: Sengen var behagelig, beliggenheden var fantastisk, samlet set visuelt æstetisk var det fantastisk. Det var virkelig et dejligt sted og jeg ville bo der igen.

Ulemper: Personalet vækkede os fejlagtigt kl. 7:00 om morgenen, troede at vi havde bestilt morgenmad. Havde vi ikke. Værelset var meget lille, og ingen køleskab.

Fordele: Jeg kunne godt lide hotellet generelt, men jeg må nævne et særligt punkt vedrørende sengen. Kongesengen havde skum i hukommelsen, og det var meget behageligt.

Ulemper: Der var intet at nævne, at jeg ikke kunne lide.

Fordele: Jeg kan godt lide natur og beliggenhed. Hotellet var meget moderne. Rent og lugtede godt.

Fordele: Sengen var super komfortable

Ulemper: Værelset var super lille

Fordele: Jeg ville have givet dette ophold 4/5 stjerner, hvis ikke min Fitbit var blevet stjålet. Den var ikke forkert placeret eller efterladt et sted, den blev stjålet, hvilket naturligvis er uacceptabelt. Alt var i top, inklusive udsigten, men hvis jeg ikke føler mig tryg ved at efterlade mine ting, hvad er meningen?

Fordele: Fantastisk beliggenhed, venligt personale, rimelig pris

Ulemper: Værelset lugtede røg

Ulemper: Meget små værelser.

Fordele: Stor værdi ... rent ... fremragende beliggenhed til shopping Michigan Avenue ... personalet hjælpsomt ... ingen klager!

Ulemper: Lille Værelset var ikke rent

Fordele: Hurtig check-in processen. Sød som kan være plads.

Fordele: Great location within walking distance. Love that it’s pet friendly (even tho I don’t bring my pet). Parking is nearby and have a late check out. Staff are always friendly and check in/out is efficient and easy.

Ulemper: I’ve stayed several times at Hotel Felix with good experiences but I will say this time my room was subpar. The ceiling tiles were stained and yellow. The ac/heater made lots of noise when kicking on and off. One of the windows in the room wouldn’t shut all the way (noise issue more than temperature). The room was #920 and I suggest staying away. It was in the corner and smaller than the other rooms I’ve stayed in. Sheets on the bed had black smudge marks on them making me wonder if they were clean/changed from the last guest and doing a full inspection of the bed. All these small thing made up for a uncomfortable stay this time.

Ulemper: Crazy small room. It didn’t look like it was cleaned very well. Also one of my lamps were broken and the hallways smelled like pot.

Fordele: Happy

Ulemper: No food

Fordele: Location and employees were great

Ulemper: The shower and around the bed frames was dirty.

Fordele: Very comfy bed

Ulemper: Siren noise, Godfrey rooftop bar noise.

Fordele: Staff was friendly.

Ulemper: Disappointed that they didn't clean our room one day. Parking is crazy, but I guess that is what you get in a city. Otherwise everything else was good.

Fordele: They let us check in early!!

Ulemper: A little small then I thought it was but other then that it was amazing

Fordele: The location

Ulemper: Yes the first room I was given had a bad smell & didn’t have fitted sheets so asked for a different room the 2nd room I was given had cigarette ashes in the shower & also didn’t have fitted sheets rooms were not clean

Fordele: Location

Ulemper: The very small Room We were given had leak from the roof into A light fixture. To their credit We were given a bigger room and a couple drink coupons.

Fordele: The location is ideal to most attractions in Downtown Chicago

Ulemper: Sink held water, had to call maintenance immediately!!! Hair all over my bathroom, even in the towels from previous guest and after complaining they never cleaned the hair, only changed sheets Housekeeping also ran out of wash cloths

Ulemper: Soap and lotion was good but one of the bottle in my room was used.

Fordele: Location was great, bed and pillows are really comfy, free two water bottles per person everyday. Staff are always helpful and kind.

Ulemper: The AC filters need to be changed in the room. I was on floor 10 and would wake up to dust on my phone and hard to breathe. As long as you turn the AC off its fine, No problems

Fordele: Perfect beyond my expectations and comfortable

Fordele: I liked the quiet room, and the overall peaceful quality of the hotel. Also the bed was great. Also enjoyed the lobby.

Ulemper: The room was small but fine for one person.

Fordele: The great location of the Hotel.

Ulemper: The rooms are very very small and the service at the restaurant is poor.

Fordele: The overall atmosphere of the hotel. The staff was so helpful and polite. I am a frequent visitor to Chicago and I would definitely stay at Hotel Felix again.

Fordele: I liked the modern design. The staff was very friendly and helpful and the reception area relaxed and inspiring.

Ulemper: It took forewer to get hotwater to my shower, strangely enough emediately to the zink.

Fordele: Beliggenhed. Dejlig udsigt. Dejlig indkvartering. Sjovt sted. God værdi for pengene

Ulemper: Ikke så meget, jeg ikke kunne lide. Dejlig udsigt over Chicago-floden, men ville være bedre, hvis vinduet var renere.

Fordele: Central central beliggenhed, god restaurant, god service

Ulemper: Har brug for en god rengøring og opdatering, var beskidt.

Fordele: Placering

Ulemper: Mindste værelse, jeg nogensinde har set. Parkeringsservice ekstremt dyre.

Fordele: Fantastisk beliggenhed, meget god restaurant på hotellet.

Ulemper: Må vente med at komme i gang med elevatoren, og så brød den sammen med kaffemaskinen.

Ulemper: TV to much and picture don't work all the time

Fordele: The hotel offers a washer and dryer free of charge with soap. I really like that the best out of all the amenities in the hotel.

Fordele: Stayed here over a split week, 1 night then returned for 4 nights. Great experience overall. Comments on staff at the bottom, fantastic service + Great location, right by the river + Reasonable price + Room furnishing was minimalist and new looking + Clean rooms + Big TV in the room + Very comfortable bed and pillows + Water stations throughout the hotel were a nice touch, haven't seen that in other + Complimentary snacks on the 2nd floor + Free wine in the lobby Monday to Thursday We left our bags in the hotel over the weekend and the staff had no issues keeping them safe for us. In particular Pedro at the front desk made our stay 5 stars, always so polite and accommodating. He made us feel extremely welcome and as we were checking out he went out of his way to say goodbye while he was in the middle of a task. If you're staying here he's the man taking care of you.

Ulemper: Nothing everything was great

Fordele: Location was in a very nice spot. The staff were nice and professional.

Ulemper: The bed sheets/blanket were not fantastic, but did suffice.

Fordele: The view from my window was incredibly beautiful! Good location. Availability of drinks and snacks in the common room. Shower gel and other similar staff smelt very good.

Ulemper: Some dust on dark surfaces.

Ulemper: Our room was small but nice and clean.

Fordele: Staffs were kind and helpful. Location is not bad considering price.

Ulemper: Not clean. There were used shampoo, some empty bottle, caps.

Fordele: Location. Clean. Friendly Staff.

Ulemper: Room size.

Fordele: The location was fantastic for walking around Chicago. And the staff was helpful and friendly. The complimentary water was also much appreciated.

Ulemper: The elevators ran so slow sometimes! And it could have used a dish towel or drying rack in the room. Also, it would have been nice to be able to control the thermostat instead of just the fan.

Fordele: Superb location. Easy access to all downtown destinations and vast range of shops and restaurants. Well-connected to public transportation.

Ulemper: Limitation on room service options / hours.

Fordele: Was close to everything.

Ulemper: $53 parking fee.

Fordele: Location

Fordele: The staff were helpful, friendly. The location was ideal - central and walking distance to most things we wanted to see and do. The room was spacious, comfortable and clean. The water they make available near the lifts on each floor was a welcome treat since the weather was very hot during our stay. We also stayed with them for our 2nd visit to Chicago.

Ulemper:

Fordele: the hotel is very neat.

Ulemper: it seemed to me that there were very few staff around at any given time and that made me to feel isolated and virtually alone. the service points appear all automated and as a result, the human touch was absent.

Fordele: Very close to the city centre with excellent views of the river and a very comfortable room

Ulemper: Soaps, shampoos, milks and tea were not replenished

Fordele: Excellent location, check in, check out was very efficient. Liked the bottled water in the hall by the elevators.

Fordele: the location is very good.

Ulemper: The room clean service.

Fordele: This hotel is good, but the better is your localization. It's closer River and Michigan Ave.

Ulemper: It's do not have breakfast.

Fordele: Beliggenheden

Fordele: close to Michigan Avenue

Ulemper: bad noise in duct everytime air came on. kept me awake most of the night. advertised as 2 room suite, but NOT 2 separate rooms - very misleading.

Fordele: I could not find anything that I disliked. I drove to Chicago and used the valet parking which was very convenient.

Ulemper:

Fordele: Our room was awesome. Very very comfortable!

Ulemper:

Fordele: Allowed to check in early.

Ulemper: Tv screens are too small

Fordele: Flot hotel/værelse til pengene. Ligger meget centralt

Fordele: Fantastisk beliggenhed.

Fordele: beliggenhed

Ulemper: Møblerne er virkelig gamle, badeværelset for lille, men rent

Fordele: Fantastisk beliggenhed i forhold til shopping.

Ulemper: Nedslidt og ikke særligt godt vedligeholdt. Mit badeværelse dryppede vand og min bruser viste kold halvvejs igennem. Fugt, mørke, larmende og generelt ikke særlig indbydende indkvarteringssteder i betragtning af prisen. Jeg vender ikke tilbage.

Fordele: Pris.

Ulemper: Airconditioningen i værelset var støjende som de altid er. Den er lige ved siden af sengen.

Fordele: Hotellet var fantastisk

Ulemper: Parkering

Fordele: Alt var beliggenheden perfekt

Fordele: Hotellet ligger i gåafstand fra de vigtigste seværdigheder og offentlig transport. Venligt personale og daglig rengøring. Sengen og puderne var super komfortable. Ikke det perfekte hotel til hvad prisen var, men igen, beliggenheden er mere end bekvem!

Ulemper: Hotellet ved indgangen viser mere, end hvad det egentlig er. Værelset er bare ok, og badeværelset var gammelt og helt hvidt. Vandhaner ved bruserne var fortabte og gamle. Gulvtæppet i gangene, ikke når det er bedst. Det har ikke en swimmingpool, det er et sted at sove, mens det kun er i byen, men stadig overpris sammenlignet med, hvad det tilbyder.

Fordele: Personalet meget venligt, fremragende beliggenhed, fantastisk kaffebar lige ved siden af, komfortabelt stort værelse

Ulemper: Gammel indretning, badeværelsesspejl og gulv havde pletter og revner, hvilket fik det til at se beskidt ud.

Fordele: Fantastisk beliggenhed og en hjælpsom og venligt personale.

Fordele: Beliggenheden er perfekt. Tæt på alle byens seværdigheder.

Ulemper: Det har ikke morgenmad.

Fordele: Fantastisk beliggenhed!

Ulemper: Lobbyen så sød ud, men da du trådte ind på de andre etager, var den under gennemsnittet (beskidte tæpper, middelmådige værelser, små badeværelser). Ikke hvad der var forventet af udsigt på websted, lobby og beliggenhed.

Fordele: Beliggenheden, beliggenheden og prisen var bedre end andre hoteller i området.

Ulemper: Værelset var forældet, badeværelset var mindre end en flyvemaskinens toiletter.

Fordele: Location

Ulemper: Very outdated. Less than ideal co-habitants during stay. Some were very loud.

Fordele: The lobby is beautiful and the location is nice.

Ulemper: The rooms are severely out of date with broken fixtures. Slow elevators. Very small rooms.

Fordele: Location

Ulemper: Room was not cleaned prior to check-in.

Fordele: The location was unbelievably great. The staff was super accommodating and we really appreciated their help.

Ulemper: The Upholstery on the chair was very worn, the bathroom was tiny and I should have brought my own toiletries and shower cap.

Fordele: Location

Ulemper: Hidden fees

Fordele: The location

Ulemper: Bathroom extremely cold with no heat

Fordele: We were nicely accommodated for our complaints.

Ulemper: We were giving another room after 2 very bad small rooms . This is more of a hostel than a hotel. Once we got our king suite , the experience was more enjoyable.

Fordele: The location

Ulemper: Yes. One of the girls at front desk was not friendly at all when we checked out. I asked her about the extra $11 in charges that they did not tell me about for wifi or whatever and she just kind of gave me attitude.

Fordele: Staff was polite, helpful and professional.

Ulemper: The hotel was not clean. The beds were old and sagging. The bathrooms were not hotel standard - sink/toilets were something that looked like it came from someone's home 25 years ago, mirror was old and black.It was loud,sounds and smells went everywhere

Ulemper: My check-in experience was awful. Apparently they couldn't find my reservation in their records. The hotel had no water from 9am-4pm on 2 consecutive days. My worst hotel experience to date.

Fordele: This time around not a thing

Ulemper: Room was so small When you opened the curtain you saw a brick wall Why have a window Bed was so old that was had to see a chiropractor the next day to get my back adjusted Was woken up at 3 am by security pounding in the wrong door Staff at desk

Ulemper: I didn't like that they couldn't find my reservation when I arrived and I didn't like the fact that hotel guests had no running water from 9am - 4pm on two consecutive days. My worst hotel experience to date.

Fordele: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.

Ulemper: There is no restaurant in the premises, there is only a coffee shop next to the hotel, thus there is no comfortable way to have a decent breakfast.

Fordele: The location was perfect.

Ulemper: The bed was really lumpy and uncomfortable.

Fordele: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.

Fordele: I must say the location and the 22nd floor patio where my favorite thing about this hotel

Fordele: Excellent location for shopping.

Ulemper: Air conditioner in the room was not accessible for adjustment in a temperature change. Also the TV did not have any pay per view chanels.

Fordele: Central beliggenhed; privacy; god pris; god standard for et overnatningssted.

Ulemper: En automat til øl og andre kolde flaskedrikke

Fordele: Døren ud til gangen var ikke særlig god, derfor var der altid meget støj fra gangen, især om natten! Klimaanlæget lavede også for meget larm til at man kunne holde det tændt mens man sov hvilket medhvirkede at værelset var yderst koldt om morgen

Ulemper: Bedre lydisolerende dør, en radiator!

Fordele:

Ulemper: Rooms are not ready to 15-00, at the same time, check out time is 12-00. Something could be done to prepare booked rooms to 15-00

Fordele: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.

Ulemper: the air conditioner in my room was filthy. i couldn't switch it off because there was no open window to use, and when i did switch it off my throat became sore and dry.

Fordele: consierge answered all my questions

Ulemper:

Fordele:

Ulemper: there was no breakfast available

Fordele: Good location.

Ulemper: Small room (at least ours). Noise (not street).

Fordele: De fleste alt var perfekt

Ulemper: De vil have dig til at betale med US$15 per dag for wifi. Booo.

Fordele: Fantastisk beliggenhed. Meget rent.

Ulemper: Kun nogle reservationer får adgang til loungen, hvor morgenmaden serveres. Hvilket hotel kun giver kontinental morgenmad til nogle gæster.

Fordele: Venligt, professionelt personale. Fantastisk indkvartering. Perfekt beliggenhed. Især godt lide de på stedet spisesteder.

Fordele: Rummeligt værelse

Ulemper: Var nødt til at vente på, at mit værelses opvarmning gik i afkøling, så for følsom og kunne ikke styre varmen alene. Badekarret drænede ikke godt.

Fordele: Beliggenheden, de ansatte er altid til rådighed og hjælper gerne.

Ulemper: Morgenmaden var ikke inkluderet

Fordele: Fantastisk beliggenhed

Ulemper: Alt FOR OVERSKREDET, vi fik ikke det værelse, vi bad om, og vi var nødt til at skifte værelse den anden nat. Alt i alt, ikke en god værdi for pengene. Jeg ville bo et andet sted næste gang, da der er et ton hoteller i det område.

Fordele: Skønt sengetøj, venligt personale, åben og stor lobby. God mad.

Fordele: Meget venligt og professionelt personale, gode spisesteder forbundet direkte til bygningen. Dejligt og rent arbejde.

Fordele: Vi elskede hvor tæt det var på Navy Pier. Udsigten fra vores værelse var fantastisk.

Ulemper: Hvor støvet vores værelse var. Der var kæmpestore støvsamlinger på skrivebordet.

Fordele: Udsigten fra værelset var fantastisk og værelset var stort.

Ulemper: Lang kø ved check-in.

Fordele: Personalet var fantastisk og meget venlige. Indkvarteringssteder for en ung familie var perfekt! De havde endda en barneseng til vores 17 måneder gamle baby! Så fantastisk!

Fordele: Jeg kunne godt lide beliggenheden ... tæt på restauranter og shopping. Personalet var hjælpsomme og venlige.

Ulemper: Jeg var ligeglad med, at der ikke var et badekar - kun et brusebad.

Fordele: Great location! Walking distance to Navy Pier, Millenium Park, shopping, and great restaurants. Right on the river and our room had a perfect view. Good stay overall.

Ulemper: Room was so loud! Not from noisy neighbors or even street traffic, but constant knocking and clanging in the walls. (Not sure if it was coming from above or next to our room). It went on all hours of the morning. Also did not get housekeeping service.

Fordele: Fabulous checkin at front desk by Maggie. Friendly, courteous, professional, and welcoming. Set the tone for our entire stay.

Ulemper: Can’t think of a thing!

Fordele: None. I got a mysterious charge of $76. Called customer service and they transferred me to accounting that went straight to voicemail

Ulemper: I got a mysterious charge of $76. Called customer service and they transferred me to accounting that went straight to voicemail . Pool was freezing, asked attendant to turn it up, they never did. So basically paid for a pool that could not be used

Fordele: Location is great, within walking distance of a number of destinations. Nice view from the room.

Ulemper: Long wait to check in. Have to be a “member” for free WiFi. Came back to a dirty room because housekeeping never came. Room was large but strange shape- TV too far from bed to see. Bathtub didn’t drain. Lamp in room flickered. Lots of s

Fordele: Very helpful staff, luggage storage was particularly appreciated as it seems to be an issue to leave luggage in a lot of other hotels and there is no storage available in the airport. Nice airy bright rooms , also the gym had a great view.

Ulemper: Bar was not open very much and was not very cosy. Would be good to have a more casual restaurant/bar.

Fordele: everything about this hotel was amazing! The location and view can't be beat

Fordele: Great location. The staff was polite and courteous. The room was clean and up to date. Hotel overall was great.

Ulemper: Our room was next to the stairs, we could hear it opening and closing, as well as hear the people walking on the stairs.

Fordele: How the staff treated guests

Fordele: The rooms were very nice & really spacious. The bed was one of the best hotel beds I’ve ever slept in too. The view from our room was amazing and the location was great. We unfortunately arrived just as the Coronavirus virus restrictions were ramping up so had to cut our trip short. The hotel staff were amazing in this situation too. We will definitely be coming back to this hotel once we can finish the rest of our trip.

Ulemper: Couldn’t fault anything here!

Fordele: Location was great and the pool was awesome for the kids.

Fordele: Parking is $72 per day and they have no airport shuttle

Ulemper: No complementary airport shuttle $72 per day for parking

Fordele: location

Ulemper: parking was not very convienent

Fordele: Nothing!!!! Because my credit card was charged twice for $1068.72!!!! And it absolutely ruined my trip!!!!

Ulemper: My credit card was charged twice for $1068.72!!!! And it absolutely ruined my trip!!!! Also... When making my reservation through Booking.com, the Sheraton Chicago didn't have my reservation in their system!!! Booking.com had to fax over my reservation twice, hence the double charge on my credit card!!!!

Fordele: Bed linens and beds were comfy.

Ulemper: Motelish

Fordele: The location was perfect! We were able to shop, enjoy the nightlife, and take in the Chicago Marathon. Everything was close by.

Ulemper: The price was pretty high, but we stayed over Columbus Day/Chicago Marathon weekend so I guess that rooms were at a premium.

Fordele: I liked the central location of the hotel.

Ulemper: I think the charge for internet-acces is ridiculous, the room-service sometimes took very long (1,5 hour) and they tried to charge me more than what I had originally booked for.

Fordele: Location of the hotel was close to downtown and many activities

Ulemper: I would like wireless internet in guest rooms (for free)

Fordele: I enjoyed the view of the Chicago River, watching the excursion boats, view of the Trump hotel.

Ulemper:

Fordele: Beliggenheden er i top. Alting fungerer.

Ulemper: Sengene var alt for bløde. Hovedpuderne var for hårde og for store. En vandvarmer.

Fordele: Beliggenhed. komfort.

Fordele:

Ulemper: Additional price for fittness facilities ($12 per/person per day);Long-distance rates (over $10 per minute !!!), spring water provided in rooms - almost $6 per 1,89L bottle

Fordele: Was ok Thanks

Ulemper: Dirty cutlery/plates left by the cleaning staff left in the passage for more than 24 hours.

Fordele: Comfort and the attention of the reception employees. The location is also excellent.

Ulemper: The room was not clean. I found a dirty glass under the bed. Besides, dirty plates remained for long hours in front of the doors of some rooms. I really hope it was an exception: that´s why I keep on recommending the hotel.

Fordele: Helpfull staff who answered all questions we had about the city.

Ulemper: The rooms were somewhat old and in need of repair.. I expected more from a Sheraton hotel.

Fordele: Fantastisk beliggenhed, venligt personale, fremragende værelse til prisen.

Ulemper: Intet

Fordele: Udsigt udefra fra værelset

Ulemper: Der skal være køleskab på værelset, måske skal værelserne og badeværelset være større og levere drikkevand som en del af servicen

Fordele: Rene værelser, god beliggenhed, og omsorgsfuldt personale. Vil helt sikkert vende tilbage!

Fordele: Fantastisk beliggenhed, fitnesscenter og omfatter også gratis vaskeri!!

Fordele: Venligt personale

Ulemper: Dårlig politik

Fordele: Dejlige rene værelser

Ulemper: Parkering var forfærdelig!

Fordele: Gratis flasker vand!! Meget rent. Hele processen var fejlfri!

Ulemper: Ingen muligheder for morgenmad ... Selv frugt ville have været en fin detalje

Fordele: Rent, professionelt, fantastisk service!

Ulemper: Restauranten ved siden af var forfærdelig service. Hotellet var dog fantastisk!

Fordele: Personalet i receptionen gjorde dette sted, virkelig rart og meget hjælpsomt. Beliggenheden var fantastisk og gjorde det til en leg at komme rundt i Chicago. Næste år Microsoft Ignite konference jeg vil reservere på dette hotel igen. Næste gang vil jeg dog huske at få et værelse med et køleskab!

Fordele: Personalet er venlige og hjælpsomme. Værelset er rent.

Fordele: Beliggenheden var fantastisk, og check ind og ud, var meget let. Supplerende vandflasker var også fantastisk!

Fordele: Service, business center, reneste

Fordele: Location ONLY

Ulemper: Staff said the early check in charge was $50 whereas the guy I spoke on the phone said it was a lot cheaper. It made no sense as I paid $-- for the night, yet I had to pay $50 extra for 3hr. Horrible Room Condition, Disgusting Bathroom. Def not 4 sta

Fordele: downtown Staff was friendly and nice to work with my Check in and check out was easy

Ulemper: Room got super hot and wouldn't cool down Older hotel Small bathroom Beds were not comfortable Beds were small

Fordele: Central location, good price

Fordele: Clean. Great friendly staff. Love the environmentally friendly water bottle stations! Perfect location.

Fordele: Location for the price

Ulemper: No easy parking

Fordele: Price

Ulemper: Small room

Fordele: Location

Ulemper: Pull out “couch” turned out to be a chair, hotel was dated, bathroom was not like the photos, shower was small and outdated, overall wouldn’t call this a 4 star hotel, more of a 3 star. Also, their security hold on my card was an issue because 1. Was told there was no charge, 2. Was $170 so it was immediately taken from my credit card. They should be more upfront about this policy.

Fordele: I had a super spacious room with a nice bathroom! The lobby was super cool and the snack selection is super cool and techy. Super clean and comfortable and the valet was super quick!!! The bar off the lobby was really nice as well!

Ulemper: Really great if you want to be down town! I have my all friends in River North so it was a bit of a haul but that was MY FAULT!! Overall I think it's a great location but I didn't plan ahead. And my view was of an alley on both sides but hey, that happens!

Fordele: I loved the lobby and the size of the room, as well as the staff and the location.

Ulemper: I thought the bathroom in our room needed to be updated. It was old and dingy

Ulemper: The toilet is dirty

Fordele: It was clean and we were able to proceed fairly quickly.

Ulemper: The desk clerk was a little bit obnoxious

Fordele: Staff was both nice and respectful! Room was cozy and clean. Great location.

Ulemper: Elevator kept stopping on floors and getting stuck w/o the door opening. Decided to take stairwell and got locked in and had to call hotel staff to get us out. My four year old was having an anxiety due to this. There should be a no re-entry sign...

Fordele: no frills, very comfortable, very close to train for airport.

Ulemper: no dislikes

Fordele: Convenient location, good value, well equipped room, excellent service.

Ulemper: Nothing

Fordele: location was perfect for Art Institute student visit. great location near theatre. room was small but clean and confortable

Ulemper: fold out bed was lumpy and uncomfortable.

Fordele: the location of the hotel and front office help.

Ulemper: the poor services in the hotel.

Fordele: Free wi fi, the pub beside the hotel, ubication, facilities, free water, lobby

Ulemper: View from the window,

Fordele: Venligt og effektivt personale i receptionen,velbeliggende,nem adgang også i bil

Ulemper: Vi havde en ekstra opredning på værelset, men der manglede puder ,håndklæder også efter at vi gjorde opmæeksom på det.

Fordele: Receptionionisterne var virkelig til stor hjælp på mange forskellige måder. Da min kuffert blev væk og til at hjælpe med at finde ting i byen

Fordele: It had a good location in relation to the things we wanted to do.

Ulemper:

Fordele: Very helpful staff, clean rooms, chilled water was a nice touch along with other guest facilities.

Ulemper:

Fordele: Wide variety of food room service was very convenient. nevetheless the hotel own restaurant was also reliable.

Ulemper: It would be appreciated to have an iron in the room.

Fordele: Excellent locatiion and service

Ulemper:

Fordele: cozy

Ulemper: the small bathroom

Ulemper: Værelserne er for mørke! Gangene på hotellet er ALT FOR MØRKE!!

Fordele: Beliggenheden var perfekt i forhold til hvad jeg skulle i Chicago! Udsigten var helt fantastisk. Den måde, som var sat op, var også fantastisk!

Ulemper: Der var en masse støj der kommer fra flere forskellige værelser.

Fordele: Fantastisk Beliggenhed personale

Fordele: Personalet var venlige og imødekommende. Værelset var rent.

Ulemper: Lilla læbeformet billede hængende på værelset var forfærdelig!

Fordele: Vi var meget glade for hotellets beliggenhed og check-in personalet, samt værelsernes stil, elskede poolen og den udendørs terrasse med udsigt over flådefaneren

Ulemper: Restaurantens personale var uhøfligt og uopmærksomt, ikke mange faciliteter på hotellet, der er standard næsten overalt, værelset var lille og havde ikke god udsigt (anmodet om på forhånd udsigt over søen på øverste etage)

Fordele: Rene værelser, fantastisk HD-TV

Ulemper: Høj pris for sauna ( $ 35). dyre drikkevarer.

Fordele: Meget moderne, fantastisk beliggenhed!

Fordele: Location was nice, nice view and nice staff.

Ulemper: The shower kept turning cold.

Fordele: Everything was spotless, decor was sleek, room was everything I expected and had a great view.

Ulemper: It’s location in a residential block made it a little strange and difficult to get anywhere on foot, and parking was horrendous and expensive. Would recommend but not as my first choice.

Fordele: Everything

Ulemper: Parking, when I booked I wasn't made aware that I would have to pay extra fees to park. When asked about the amenities I was told most of them were not available even a phone charger that I asked for.

Fordele: The view that I had to pay extra to even see at first they placed me in a room looking at buildings and I payed 300$ for this room

Ulemper: I will not recommend anyone to stay here over charge for a basic extra small room pathetic

Fordele: I loved how clean my room was the staff gave excellent customer service But most of all I loved the Lake view.

Ulemper: I didn’t have a bath room to step on when I got out the shower and there was no robe for me in my room but other then that the room was lovely

Fordele: It was very nice and clean.

Ulemper: The Communication with the manager was very had to contact.. did not talk to her until it was time for me to check out..

Fordele: The location to this hotel was absolutely amazing. Beautiful right on the lake shore if you didn’t know what you think you were looking at the ocean. 10 out of 10 for location right next to the Navy pier wonderful location. The room was very dark tried to be very urban. Bathrooms to this hotel are very small as well as the hotel elevators. The staff was absolutely amazing tried to make sure that we were happy unfortunately the clientele that was at this hotel we’re smoking marijuana all the time in the hotel Smelled horrible. The staff accommodated me a couple times on a room change but for all night we could smell marijuana throughout the hotel and the elevators.

Fordele: The views are the best

Ulemper: No air the first night. Sweated and couldn’t sleep. Bartender was rude and slow , no valet. Had to park in someone else’s parking lot , at night and walk to hotel alone and I’m a single woman. Scary. And cost me $84! Wasn’t told had to request a coffee pot so I paid room service $18 a morning for one person and it was late.

Fordele: The view from the room

Ulemper: No parking available and the fitness center wasn’t available

Fordele: The location of the hotel was great!!! The staff was very friendly, helpful and accommodating! Our group was only there for a couple of days so did not take advantage of the hotel amenities since we wanted to see as much of downtown Chicago as possible.

Fordele: The room was clean and beautiful! The staff was outstanding. The location was convenient to shopping, restaurants, and entertainment.

Ulemper: I would have preferred to have a small refrigerator provided in each room.

Fordele: Its a really classy hotel, with a great vibrant buzz around it, ideally situated beside the lake, and very close to the shops.

Fordele: Location and view were great. The beds were extremely comfortable.

Ulemper: Parking is $48 and the price went down drastically after I purchased from bookings.com.

Fordele: great bar and lobby area w/ lovely rockers that overlooked the water.

Ulemper: concierge should learn more brunch suggestions besides "The West Egg".

Fordele: Our stay was short lived. Unfortunately our 3 year old fell in the hotel room and we ended up having to check out by 5:30 to go to the E.R. for x-rays. The hotel staff/manager was not accommodating in the least. While I did not expect a credit on my credit card, I thought an offer of a voucher for a future stay was appropriate considering the circumstances. At the very least, a smile, apology and a voucher for drinks would have been nice.

Ulemper: see above

Fordele: I liked that everyone was really nice. Room was great.

Fordele: The hotel was in a great location, had great views of Lake Michigan and was very well kept.

Ulemper: There was an issue with parking where we were double billed. The issue took some time to be worked out and the staff was not as helpful as they could have been.

Fordele: nice view of lake

Ulemper: breakfat buffet extremely expensive

Fordele:

Ulemper: Was a bit pricey for extras. Just because we have money does not mean we are willing to spend $19.00 on the rooms bottled water, or $22.00 for 2 basic drinks.

Fordele: Service

Ulemper: room a bit too small

Fordele: Friendly staff for a high end hotel. Great lake view. Easy access to Michigan Avenue. Great, comfortable hotel room. Nice little touches.

Ulemper: No coffee machine in room. We know you could ask for one, but that seemed like a hassle.

Fordele: Loved the room espresso machine, Room and bed very comfortable.

Fordele: Beautiful hotel right downtown.

Ulemper: Lobby - checkin is on the 20th floor! Valet over night is 70 bucks!

Fordele: Huge rooms with lovely City views. Perfect location for Michigan Ave shopping. Treat yourself to a little luxury.

Fordele: We loved the room and how comfortable it was and the bathroom amenities were amazing

Ulemper: The front desk didnt explain to us we needed to put the key on the elevator to get to our floor and this was the first time we stayed

Fordele: Great hotel and location

Fordele: This is one of the best hotel experiences I've ever had. Rooms are impeccable, staff is amazing, location is perfect. Hint do not valet park...use spot hero.

Ulemper: None. Couldn't ask for a better experience.

Fordele: I would have loved to buy fresh coffee and a lite breakfast bite in the hotel.

Ulemper: A better fitness center

Fordele: The location

Ulemper: Everything , from ordering , to keeping the correct room that we ordered, it was a birthday celebration and they didnt do what they told, they didnt really tried to fix our experiences. The valley gave us the car back full of dust

Fordele: Good location excellent room and gym

Ulemper: Nothing

Fordele: The up to date facilities

Ulemper: The doormen and receptionist

Fordele: Every one was super friendly and made sure you were definitely taken care of! I will definitely stay here again when I visit Chicago in the summer again.

Fordele: Space in the room and staff were great.

Ulemper: Noise leeked from the door connecting two rooms