Klagenfurt Hoteller

beauitiful and highly styled modern rooms, nice staff. no private beach; breakfast rather ordinary; breakfast room simple; not suiable for families. no lounge. Overpriced.

Location; friendly, helpful staff Card key entry to car park and hotel at night - no staff on duty at night.

Room wasn't air-conditioned but was located on the sunny side so it was way too hot there.

Large space in the apartment

Staff were really friendly, helpful and professional. Typical Austrian Hotel. Very high standard of cleaniness. Although decorations slightly dated Hotel very charming. Had use of bicycles which was very good. There was no air conditioning in our room which was in the roof and it was so hot it made us really uncomfortable.

The hospitality Lack of balconies

rooms were clean, breakfast ok, friendly recepttionist. wireless internet was slow but free, also underground garage parking was free. this is not a hotel in the proper sense, 3th and 4th floor are hotel rooms in a general purpose building. reception is on the 4th floor. this is not a real inconvenient though.

Staff are very helpful and kind, great breakfast, garage, tidiness, internet connection, sauna. The website of the hotel is not informative enough, it does not say the hotel takes just two floors of the building, while it makes it look much bigger than it is. The bathroom is quite small, no towel rack.... Comfort standards are a little low for a 4-star hotel.

Effeciancy of the hotel staff, good excess for disabled Everything was all right except the fact that we were charged same day when the booking is done without warning that in any case of cancellation the money is not refundable ( we should be advised that this is not policy over direct hotel sales department! )

Not 4 star, maybe 3

Kind, helpfull and well informed staff (especially at the reception desk). There should be a full size mirror in each room. It would be nice if the breakfast varied a bit from day to day.

Breakfast. -Room was not really comfortable (forniture). Quite far from Velden center. Sevice very timely for opening gate.

Proximity to Wörthersee. - By entering the room one wouldn't normally expect two stairs leading down - You have to go through the smoking section in the dining area to land at the non-smoking part.