Nice spa area. Public areas were nicely designed and attractive. Staff was courteous and helpful. Bed/mattress was hard. Coffee at breakfast was from a coffee and was not very good.
2 seperate beds, no twin beds available. Very old, no possibility to close the curtains. Thin sheets.
Having stayed in Hotel Arena before, I made no hesitation in booking again. Friendly staff, clean & comfortable rooms, good facilities and excellent prices.
An excellent hotel, very new with a very agreable look. The furniture and the room arrangement very interesting with one exception: the arcade existing in the room is very easy to be hit with the head. Somehow has to be a warning related to the presence of this architectonic detail. The breakfast excellent. Need for more international TV channels: English language, Spanish language.
The food in the restaurant was very bad. They need a new chef
Very nice hotel, extremely helpful staff, great value.
Small and quiet but as a ski resort in the summer its stunning
The staff were super. They couldn't help enough. No kettle in the room
Close to the train station and within walking distance of other areas of the city. The room was very comfortable with tea making facilities. Both room and bathroom were spotless. The breakfast was excellent. The reception staff were not over - welcoming and any request seemed to be an inconvenience. This hotel has a wonderful lounge which was generally kept in darkness with the door closed giving the impression that guests were not welcome there. The weekend we stayed there, the teams participating in the World Gymnastics Championships were taking place. There was nothing in the foyer to acknowledge the event or the medal winners staying there. A lost marketing opportunity!
Decent room, good price/quality ratio Reception area interfaces with what looks like a sports club entrance.
polite, very kind staff, nice panorama, acceptable price, easy availability. no
Hotel was clean, nice stuff..
The hotel was so friendly with dogs it was so good for us!!!!!The room was excellent, and the bed too!:-)And so close to the city .
Howver i only spent 2 daS here, qas vers pleased,abou the staff , food,location, value of the money.ágat ver important : Dög friendly!!!
The hotel was very clean and the room was comfortable and wide. WiFi connection was very poor and was available only near the lobby, although the hotel states that there is WiFi in the rooms. Staff quite sleepy and not alert to guest's requests.
The cleanliness and modern layout of the hotel. I also enjoyed the inclusive breakfast.The staff were very helpful. It took a bit of getting used to not having anything more than a skylight for a window and the shower head was broken but these things did not spoil my stay.
Very clean, confortable bed, not far from the highway 1. A very unpleasant odour in the room 202, like it was a smoker room for years. Hard to understand such a displeasure in a clean hotel. 2. Noisy guests in the night, they evan try (by mistake) to enter my room
It was a clean friendly hotel, with good food. The staff were friendly, and helpfull. My only complaint was the location. It was a little too far from the town centre, and looking at the map gives a false impression that its nearer than it actually is.
We and our dog enjoyed cozy, friendly atmosphere, clean room and really nice dinner. For price we have paid, in this part of Europe we expected richer breakfast
very close to the mountains, excelent choice for skiing, very friendly staff,very clean, I will go back for sure.
Hotel Staff very gentle. Very quiet hotel. The breakfast was very poor, if you arrive the last there is nothing left. They only clean the room every 3 or 4 days.
Breakfast was excellent and the entire experience was delightful. not a thing.
The location and helpful staff
I was at a conference further up the road at the 5 star hotel, however this was a much cheaper alternative. Staff very friendly and although the rooms were very comfy i felt they were a bit dated - but this is maybe based on a comparison of UK hotels and more the fashion in this area.
Very friendly staff. Good breakfast.
The hotel is attractive, in nice grounds and a quiet location. The room was nicely decorated and furnished and the food choice at breakfast was excellent. The room also had a nice balcony and view. Very few staff. The one lady on reception, although very pleasant and helpful, spoke little English. We asked for a map of Maribor and the one provided was difficult to read and not very helpful. There was no plug in the bathroom sink.
Good family hotel with excellent staff and service, very convenient location next to the new gondola line to mountains small room for ski filled with the staff placed for a long permanent storage
Visited Maribor, Had several Skiing lessons (great,never been on ski's before)Winter sightseeing, Visited the many excellent shopping malls. Shame they didn'y do meals
The food was tremendous Two to a room yet only one key
Very nice familiar service, helpful. Quiet and peaceful place to stay at. Very fresh rooms and facilities.
Very good hotel. Big clean rooms. Good service. Limited knowledge of English
The room was very spacious and clean and the hosts were very friendly. We weren't very impressed with the city of Maribor (just our personal opinion). It wasn't as beautiful as the other places we had visited in Slovenia. It would be very good in winter for skiing.
The hotel staff were probably the friendliest and most helpful I've came across anywhere in Europe
Very friendly staff & owner Pity that there was no bar/mini-bar to get some drinks at night.
Hotel staff very friendly and hotel very clean, easy access to centre of Maribor via the local bus No facilities in the room for making tea or coffee, no bar for evening drinks
Excellent value for money - Big rooms with all amenities ! All was great - highly recommended
New hotel, spacious rooms. Air condition not really efficient, no mini-bar, poor breakfast.
New nice and clean hotel with a free parking close to the motorway and not far from the center. Perfect breakfast and incredibly hospitable owner
the staff were very friendly, and the hotel was very clean.
excellent !very friendly staff, breakfast buffet, next to the conference-premises (hotel Habakuk), beautiful environment for those who want to visit the city, it is outside the city center so you need a car/taxi/bus...
Good position for visiting Maribor, Ptuj and the Pohorje mountain. Very kind and efficient staff. Excellent ice creams and sweets. No one.
Just spent a night No air conditioning in the room
Good staff and quiet area despite the fact we were there to support our country,s football team and even though we won we were still treated brilliantly.
Staff were helpful
The whole place had a classy feel about it, the breakfast was more than adequate and the staff were very nice. All in all, a standard much higher than expected at a 3 star hotel! Nothing, all was great!
The staff were very friendly. We arrived late at night and they were very helpful and welcoming. The bar was relaxed and comfortable and very aaffordable. Breakfast was excellent. Our gps had trouble finding it as the new highway not on the map. Also our shower had low pressure and could not be adjusted as the gittings were so loose it fell off the socket.
All is OK No
The guest house is situated in a close proximity to the ski slopes.Rooms are very clean but small. No hair dryer in the rooms. It is a little bit noisy even during the night as it near a road and you can hear the cars all the time. Staff not really attentive but I guest that was because it was off season and it was us and another couple staying at the house. Breakfast ok. no restaurant available.
Only the city map left in the hotel room Poor ventilation. The room was extremely humidified, smelling of must and all sort of funguses. Poor location - on a main street with traffic, 5 km away from the city center.
Fantastic, friendly, helpful staff speaks perfect English. Our room was very large, very clean, the beds were very comfortable. Good breakfast. The hot water in the room went in waves - hot, then cooler. The breakfast ends at 9 - we would have liked later (till 10).
Frendly staff and big rooms, wooden furneture looks great. it was not green vegetables and natural cofee on breakfast
Very nice interiors and extremely hospitable staff.
We stayed in this hotel for one night on our way to Croatia and we liked it so much that we stopped there again on our way back. It is reasonably far from the city center (walking distance), very easy to find. Hotel staff was so friendly and nice that we would like to visit it again if we happen to be in Slovenia again. Breakfast is kind of limited but I would say it is enough.
Very Very nice family. Very helpfull
Being family owned, the owners and staff go to great lengths to please and help their guests. Free wireless internet is one such thing.
Very friendly, clean, willing to please and easy to get to on the bus route
The staff was really friendly and helpful.They suggested us a very good spot for dinner and even called me on my phone because I forgot a jacket. The room was big enough and has everything you can ask for in a ***hotel (en-suite,hair-drier..)and the tv has sat channels.Room and common spaces all very clean and tidy I had a car so I was fine and there is a bus stop in front of the house, but it can be a bit unhandy if you don't have a car
very very kind owner. I recommend it with pleasure.
The hotel is a family run one and they make you feel part of the family. They can not do enough to make sure your stay at the hotel is the best you have ever had and also will point you in the right direction for excellent food and place s to visit. My husband and I had a feb time there and would certainly go again.