Los Angeles Hoteller

There was a lot that hilton offered. To the point where we weren't able to do everything in the hotel for the 5 days we were there. The only thing that was a struggle, is the narrow-ish drive in for the front of the hotel. If there's a busy day or event, good luck getting through the entrance with a vehicle.

Friendly staff. Easy check in. convenient to the airport. Large room. Clean room and comfortable beds.

It is nice there are FOUR jacuzzi hot tubs.. The temperature in the jacuzzi could have been hotter.

Super clean and comfortable. Relaxation therapy face and foot cream and room/pillow spray a nice touch.

The pizza and craft beer were excellent. Sushi and many other food options were available.

Our receptionist Diamond was one of the best receptionist to accommodate us at the beginning. She made sure that all of our request regarding rooms and parking was taken care of . What a great host. The rooms were really clean and comfortable. The housekeeping staff were spot on. Every morning at 6:30 am during our stay, there was a group of protesters outside of our window marching, yelling on a loud horn and shouting. Apparently, they wanted the hotel staff to unionize and the hotel has pushed back against it. We only learn then why we received ear plugs on our bed at the beginning of our stay. Even though we were on the 8th floor, it still was very loud and annoying during our 3 day stay. It lasted for about 1 1/2 hours each day.

Having to pay $25 for valet parking.

This place is great. I paid $136 a night. Super nice staff. Parking in the structure was only $15 that's good because from other reviews I heard it was more. its super convenient and has a nice view of the airport (perfect for plane lovers). Before you check they send you a email asking you when you wanna check in, what view you want, how many pillows you need, and if your a single or double bed so that was pretty cool. Overall it's a very good place to stay. I will definetly book here again, only if I can't stay at Taylor swifts house hahaha Didn't have a fridge. Would be the best if they can put one in the rooms that don't have one. Other than that this place is s

I like the travelers kit with the relaxation essential oils spray. It made it very easy to fall asleep for the four hours I was there.

Everything was beautiful. From our rooms, it is worth upgrading. To the rotating lounge to get a full view of the city. There was something to do all over the hotel. We only left to go to the NBA game! Food, entertainment, night life. The Westin Bonaventure has it all. Wish Starbucks carries their normal breakfast items.

Everything sense I checked in the stuff was helpful and very nice I was there for my birthday weekend and they just made it awesome.

Very luxurious when walking in. Room looks clean but there was dust in bathroom and I saw fingernail inbeteen bed and nightstand. Phone was not plugged in and did not work

Cool building, nice facilities. The view is amazing and the location is a short ride to good food areas like Little Tokyo. Bathroom was tiny, there was a small piece of gum stuck on the carpet in my room.

My kids and I love our stay... Beds were comfortable. . staff was nice and friendly.. The restaurants were delicious.. Love the pool and jacuzzi.. We had a great time.

Really great staff. Enjoyed the wine pairing and tasting menu at steak house.

Had to wait at airport for 35 minutes for shuttle to pick me up. Unacceptable!!

What I'll remember most is the consistently friendly and helpful service, from first arriving to departure. Pool was a bit cold

Excellent experience, very welcoming staff with good attention to detail, well located and very good in-house dining options. Interesting designs used throughout the hotel.

excellent service and concierge. great pool. fantastic restaurant and brunch. cool rooms

Everthing Lack of power outlets near bed. But had a wonderful time

The room was very comfortable and in general very nice. The staff was extremely kind. The cleaning staff would always smile and say good morning, and the receptionist was very accommodating. I had many issues actually getting a room upfront, but the receptionist was thankfully very patient and helpful. It's a nice hotel, but it feels like it hasn't received a renovation within the past two decades. Mostly in the bathroom, the faucet and shower are very old style, and an upgrade would be nice.

THIS HOTEL IS BEAUTIFUL, THE STAFF WAS GREAT, GOOD LOCATION, FOR DOWNTOWN BUSINESS. THE BATHROOM WAS OLD, AND SMALL, NO COUNTER SPACE FOR TOILETRIES, IT ALSO HAD NOT BEEN CLEANED VERY WELL, I'M BLONDE, AND AS SOON AS I WALKED INTO THE BATHROOM, THERE WAS A LONG BLACK HAIR IN THE SINK. STAFF DID COME RIGHT AWAY TO CLEAN. YOU COULD NOT WORK THE REMOTE CONTROL FOR THE TV FROM THE BED, BATTERIES MAY HAVE BEEN LOW, I DON'T KNOW. ICE MACHINE, WAS ON THE OTHER SIDE OF THE HOTEL, AND DOWN ONE FLIGHT OF STAIRS.

LOVELY LOBBY, RESTAURANT AND BAR. WE ONLY STAYED ONE NIGHT TO BE AT THE AIRPORT FOR EUROPEAN TRIP THE FOLLOWING DAY SO DID NOT HAVE TIME FOR AMENITIES. EXCELLENT SERVICE IN RESTAURANT FOR BREAKFAST. SLOW SERVICE IN THE BAR. BATHROOM NEEDED REPAIR AND COULD HAVE BEEN MORE USER FRIENDLY.

While in los Angeles for the day me and my girlfriend decided to stay the night. Found this place in kayak and it was a great deal so we stayed. Best decision of my trip! Didn't like that parking was so expensive but you take the good with the bad,

The staff responded swiftly and courteously to complaints. Grand setting in a historic building. Old style facilities, very sound sensitive, but in the progress of remodelling.

Love the grandeur and art of the lobby, tea room, cognac room. Concierge very good. Please never renovate this feel - really inspiring! Loved the live performance of pianist. Very comfortable bed and pillows. Love the shutters on window. My shower never got hot! Room by elevator noisy with people coming and going. No luggage rack? Wifi was really slow and unreliable.