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Very good location, high service standard and the general air of luxury.
Please write at least 15 words Internet is extremly expensive and worst quality
The location is very good, the service given by hotel stuff at reception and bar is at a very low level, their side businesses with the taxi drivers and hookers cause them to misunderstand the core of their job Location
great central location, friendly staff, excellent size room which was always kept clean.
Everything was excellent especially the restaurants. The breakfast was brilliant so much to select from. The Panoramic hotel was just amazing. The staff very helpful.Very good service. Sometimes we have a bit of difficulties on communicate with the staff but very limited
The convenient location with many good, but expensive restaurents within walking distance. About a 20 - 25 minute walk to Red Square. Vey surly and unhelpful manner of security staff in lobby.
Clean, excellent wifi and very helpful staff. Good location central to Moscow Kremlin, shopping and excellent restaurants including those in the hotel.
When we come to Moscow we always stay in Golden Ring. We like the style, personal, facilities and Panorama restourant. Location is perfect, you can walk to Red Square along Old or New Arbat, to buy all souveniers, to walk to Museum, Jesus Christ The Saviour Cathedral, from other side you can cross the river and go shopping in Evropeisky Mall or take a cruise by Moscow River! Security system is very high because of Ministry of Foreign Affairs across the street and it feels very safe here.
Good location, helpful concier, comfortable Lobby Porte-cochere, pedestrian approach to the front entrance, mattress was terrible, shower uncomfortable. My friend was given an occupied room.
Service, no matter what you ask, you get it in a 5 minutes. Breakfast was quite expensive (1300 rubles- 45 $ each ) we didn't take it. There are tons of cafes near the hotel where you can have a breakfast for two and it will cost max 1500 rubles. Restaurant is quite expensive dinner for 2 in average will cost 5000 ( 170$) but everywhere in good places in the City prices are the same. It is announced that hotel guests have 10 % discount but we upon our request we were told that there are no discounts, so it was a con. The key of the room should be put in from outside all the time so the heating could work, so get one extra electronic key and never take it off from inside. Heating is poor so ask for additional heater (they'll bring it in minute without any additional charge )
The location is quite convenient and service in general is good Breakfast for Euro 33,00 is very expensive if you only want equivalent of Continental breakfast. Their was no airconditioning working and as I wanted fresh air that opened the window for me with special key.
Staff was very helpful in assisting with directions, setting up taxis to airport, and pretty much everything else. Location was great...right next to Arbat which has tons of restaurants.Overall, you get a great hotel for a very cheap price. You might want to pay for a premium room. Regular rooms are on the small side, but definitely worth the price.
Vi blev tilbudt et bedre værelse mod en beskeden merpris - til gengæld havde dette værelse en velfungerende aircondition, som vi satte stor pris på pga hedebølge og varmerekord. Receptionister og "bellman" var utroligt søde og hjælpsomme og professionelle Der er ikke aircondition i lobbyen og baren hvorfor vores forretningsforbindelser foretrak at vente i bilen - og dermed gik hotellet glip af omsætning på drinks m.v. Damerne i morgenrestauranten skulle lære at smile og sige god morgen. De "angriber" en med ordet "room number" og ser sure ud - men det er nok bare usikkerhed fordi de ikke taler engelsk.
Nothing The worst hotel I have ever seen. Very rude personnel! Very dirty and awful smell! We have ordered a transfer but this service has never been fullfilled as the administrator just forgot about it!! And we had recived no exuses. Very thin walls, you can hear all and everybodody. Standard room did not match to the description: there were no hair dryer, no frigde, no wardrobe, only two beds (however we requested a double bed), no comfortabble wc but just a shower in toilet!!!
very nice design, helpfull staff,location is perfect,2 min from metro station,with all the sight seeng around,a lot of cheap places to eat around