excellent service nothing
good room concept, smoking and non-smoking rooms available, spacious bar too expensive for its quality. not really efficient front desk (did not bring up items to the room as requested, but left them without notice at the front desk). when room was cleaned, full ashtray was not emptied (!). ridiculous charge for 5 min stirring (not cleaning) of 1 jacket and 1 pair of trousers: CHF 76.-
The atmosphere of the hotel is great, as all the other Hyatt hotels. Actually I chose Hyatt because I have never been disappointed by this chain.
spacious rooms, room service and quite atmosphere at the lobby staff should be more attentive
Room rate at CHF660 outrageous. Hotel not worth it. Restaurant closed on my Sunday night stay; having to walk down the road to find place for dinner not acceptable at that room rate.
Elegant and with all modern facilities Toilets dont have locks
The design. I was not provided a non-smoking room as requested so I dislike the smell of cigars and cigarettes in my room during my entire stay.
In general every thing good and staff are very helpfull. No.
Excellent location to walk through the Old Town However, very difficult to find the hotel as it's on a small street behind the mainstreet which is primarily for pedestrians. We had to ask people for help finding it. Our navigation system could only take us so close. Direcitons on the website would help.
Location, friendly staff Price is too expensive for the quality of the hotel. There is no wardrobe in the room. Very small breakfast room. No view.
Excellent location, wonderful staff, pleasant clean room My room was quite small but ok. Breakfast was nice, good coffee but somewhat limited selection of food.
the price for the room appeared 35 CFR more as promised by booking.com
Excellent location. Staff superb.
The location was really great, within walking distance to everything! About 10 min from the main train station, or a couple of minutes with the tram. The staff was also really helpful and service minded. The breakfast could've been better.
Stylish room, squeaky clean, new bathroom, LCD TV. Good breakfast. And, a pc in the lobby for guests' internet access allowing flight checkin, printing of boarding pass & email of course! The bed was almost at floor level, making it unsuitable for older travellers.
The service and room were very good. Location is excellent, at the foot of the river, hear the Altstadt.
Staff very friendly, computer was always available. Location excellent for my Business. Bed and coverlet was a little short for me;
LocATION night staff
it location. The hotel needs refurbishing, the decor is very old fashioned.
Τους χωρους του και χρειαζεται ανακαίνιση
The nice people at the reception. Big room (14) with lots of closets and shelves. Fine beds. Noisy Air-conditioning. Left towel rack about to fall off the wall. Black hair under the sinks in the bathroom (as we are blond). Candy paper on carpet beside the bed.
Good location for public transport. Friendly and helpful staff. Quiet rooms (4th floor). Chandelier jingled when person in upstairs room moved around, which was annoying at 3 in the morning. The life was just barely big enough for two people and one smallish pram.
Small hotel with everything you need. A very good restaurant inside. The hotel in based in a very quite and chic part of Zurich. Staff very kind and ready to help you. My room was too small (6 mq) for € 125,00 and furniture conditions and interior decoration are not so good.
The location is great, a few minutes walk from everything: trains, opera, lake, downtown, cafes, restaurants. The staff also very friendly and helpful. The decoration is like 18th century, and the room was extremely small, with chandeliers and museum-style furniture! Not my favorite style... As for the bathroom and shower I could barely move.
walking the streets of Zurich and seeing the tall church steeples street noise
The location was very good, close to the Lake and to a railway station Poor service. very old and mismatched interior
Reception and restaurant staff efficient and courteous. Like most hotels in Zurich, rooms are small, and overpriced.
beds location friendly staff
the locartion in Zurich was perfect. Rikght there in the ols town and close to the train station...perfect. I would like to have the opportunity to include brekfast at the time of booking.
Hospitality,friendly stuff, breakfast and mini-bar (soft drinks)were including. Upon arrival we got compliments presents from the hotel manegement. Room fasilities were exellent. Very central,just few minutes from the lake area.Great products in the bathroom.Comfortable bed. Great channels selection. Stereo in the bathroom.Trendy design furniture. Everything was good.
Too many decore, too less comfort for this price.... , breakfast is economy class.
Veri nice and personal approach and service, nice locality, quiet area, close to the historical center, Cigarette smell going into non smoking room
Very convinient for a city trip. the hotel is quiet and the rooms are very big for a hotel in the city of zuerich.
Room spacious and clean. Restaurant was less than expected in a hotel of this standard.
The warmth of the staff at The Alden greets you as you arrive and is an part of every thoughtful encounter! The rooms are exquisite- we had a hallway with modern art leading to our charming yet very modern room with a living room w/ sofa and bedrooms. Pretty design and architectural elements. Would stay any time I am in Zurich! I loved everything about the hotel!
All the confort from room; The amability of staff. No.
Staff was friendly, the room clean. At my birthday the hotel offer a present to me, which was very nice. Breakfast is overpriced, with limited options; the A/C system can not be totaly switched off.
the room is very comfortable hotel is far from the city center.and too expensive and breakfast was very bad.
I have stayed in many 5 star hotels all over the world and the service, staff and charm here was one of the best. I cannot tell you how very special they made me feel each day I was there, one would have thought I was a celebrity. Not a thing, it was charming.
Det var et fint ophold, venligt og hjælpsomt personale. Angående morgenmaden mangler de bedre "køle" inventar. Da morgenmaden er ml. 6.30 - 10, og hvis man kommer efter 7 så er osten allerede ved at blive hård, fordi det ligger på et sølvfad med låg.
Idag bør man ikke betale for trådløst netværk mere (det koster CHF 15 på Bristol)
Personalet, beliggenheden tæt på centrum, hyggelig og pæn by
Har flere gange boet på hotellet pga god beliggenhed, service og prisniveau. Nej
Hotellet er nyrenoveret. Venlig betjenning. Køleskab/minibar mangler. De mindste senge er for små.
Godt, beliggenheden super og prisen rimelig. Morgenmaden kan bestemt forbedres
Ligger meget centralt, men samtidigt et roligt og smukt sted. Ligger på 5 minutters afstand fra Zurichs hovedbanegård og centrum. Prisen er rimelig i forhold til kvaliteten. Ikke noget særligt.
The location center city and on the lake were a perfect combination for my needs.
The staff were very welcoming and the room was immaculate~a perfect location too.
It is a hotel with a warm and friendly approach to client.Very nice hotel, friendly staff and fantastic location. Some breakfast items need improvement.
First class service
An excellent hotel, near the Opera House and the Limmat River. Walking distance to shops, museums, and restaurants. Staff were excellent, very helpful and accommodating,
The excellent location and really good fish restaurant )))
This hotel was wonderful, the beds are very comfortable, the staff will go out of their way to help you, very friendly, great location, close to the old town and shopping. Also very clean.
Good restaurant and quiet hotel; perfect if you want to relax after a working day
The friendly service and the fruit in the foyer That you had to pay to listn to the radio!! The screen of the Monitor could not be switched of
Temperature of shower water doesn't stay the same.
Very comfortable and quiet. Excellent quality and variety of the products offered in the bathroom (shampoo, conditioner, body lotion, etc). Location was excellent for those who prefer a quiet place but at a walking distance of the lively old town in Zurich. Everyone of the staff was extremely helpful and amiable. Comfortable garage. I would definitely recommend this hotel.
A very pleasant stay,highly recommended. None
Easy to find the location, near the central station, near Centrum The hotel didn't release deposit on my credit card
The room was spacious and very clean and the hotel's location close to the main city center is great. Friendly staff and inhouse car parking. Breakfast was not included in room price and was far too expensive.
Hotel Continental Zurich was a superb experience for us. It was within walking distance of the station and an excellent tram service and also the old town and virtually everything one would want to see and do in Zurich. We had a lovely, quiet, well appointed room, immaculately presented. There is an excellent bar, elegantly appointed, the whole hotel is a very pleasant place to stay. We enjoyed a very pleasant room service dinner one evening. There was one small glitch in checking out, the room rates didn't coincide with the confirmation we had received from Bookings.com and the hotel. It was politely explained (and immediately corrected) as a computer error because there were room rate changes over the two nights we stayed.
Every thing OK
Brilliant location, very good service, welcoming staff, comfortable rooms, free internet, close to the main railwaystation, wi-fi connection
the hotel very good located and nice also only 5 minutes walk to the main station , everything was good . the bed mattress was soft and we could not sleep at the first night , we asked the housekeeping to change it to us and they manage to but a wooden board underneath it to support the matters than it is OK . so all in all we did enjoy our stay .
Great central location. Staff very friendly and helpful with directions. Our room is fairly small but very comfortable. Super comfortable bed, bedding and pillows. Quiet, no noise at all. Breakfast was included in our stay and was very tasty and high quality. The breakfast staff were sincere as well. Parking was an extra charge but that is the case with all the hotels. It was underground so you could park and have complete peace of mind. The main station is very close and is open Sundays also if you need anything or want a place to eat. Needs a greater mini bar selection.
We have been traveling for 5 weeks and this was the nicest hotel we stayed in (better than the luxury Hilton in Rome by far). The rooms were comfortable and luxurious without being "fru fru" (excessively fancy with too much decoration, too many pillows, etc.). The rooms had everything we needed, presented in a useful, thoughtful way.
Very small bathroom, strange smell in the room
Jeg følte mig velkommen med det samme. Meget hyggelig værelse. Meget centralt beliggende. Fin morgenmad. Det eneste minus var, at vort forbrug i minibaren ikke stemte overens med hotellets registrering.
Centralt beliggende - god størrelse - god morgenmad Har boet der mange gange - samme rum. Mon ikke gulvtæppet har brug fór en udskiftning?
Meget imødekommende personale. Dejlig gårdhave til morgenmaden. God seng. Hotellet har ikke air- condition, og værelserne kan blive ret varme i sommermånederne. Internet-adgang burde være gratis på et hotel i denne kategori.
Access to public transportation, restaurant, parking Stained bed sheets
The restaurant staff were amongst the rudest that I have ever encountered. Everything was too much hassle even to the point that they didn't want are whole party to sit together as it would mean moving 2 tables together.
I would stay there again.I enjoyed the situation where it is and easy to get to places I like to go. the long staircase to the reception area, is not really a reflection of the nice place it is inside
the location was good, in a quiet neighborhood,and almost central the restaurant was excellent, however pricey
The hotel is really lovely and very comfortable. We had a great suite which was really luxurious with a stting room and from there you walk into the bedroom. The bathroom was big with a bath and shower. The hotel was spotless with a lovely sitting area. The restaurant was lovely with an outside terrace where you could have dinner weather permitting. The food was really good and the staff very friendly and helpful. It is about a 20 minute walk from the main street but only 5 minutes on the tram. There is also a shopping centre about a 5 minute walk away with plenty of restaurants to choose from. Would stay in this hotel again and would recommend it to everyone.
room size and view none
the location and the rate are perfect
decent price..and not to difficult to reach air conditioning was bit slow
Lovely terrace for dining and relaxing, very relaxed atmosphere, very convenient location in the city but quiet and peaceful at the hotel, convenient shuttle bus for airport, stones throw from everything and yet off the beaten track. We were very pleased with the hotel. There was a public holiday so all the shops, banks and many restaurants were closed for the day, it would have been helpful if we had been advised of this as we left the hotel for a day of ambling around the city which was like a ghost town. This however is a minor issue.
The room was very spacious with a large bathroom. A quiet area close to a large shopping centre with cinemas. A 15-20min walk into Zurich centre.Good breakfast.
Staff very pleasant and helpful. Decor and artwork in room and lobby excellent. Appreciated having fridge. Breakfast the best for our needs of all the hotels we used. Room a little tight and knocked our head on sloping ceiling in top floor room, but room bright and comfortable with view of city. We were on 6th floor but lift went only to 5th floor and we had to drag suitcases up after tiring train ride. Once settled in we were OK. An electric jug to make tea in room would have been good, but we later discovered there was a courtesy water heater downstairs.
Clean rooms, good service expensive
friendliness of the staff not really
Hotel staff No
the breakfast is good. the location is very good gives you the opportunity to go around easily. there was only one thing that i could think about : no kettle,coffee or tea in the room. these days where almost everywere one can have it in the room we missed it.
I like the fact that the tram stops exaclty outside the hotel, so it is very easy to go either to the center of Zurich or to the airport.
Quite, comfortable, with friendly staff and convenient city location. small breakfast selection
The room is perfect, quiet and clean. The staff at the desk and in the breakfast room (Frau Vesna) are excellent. Food is very good, hotel is perfect location, close to the Hauptbahnhof and shopping, we could jump on the tram and go everywhere. loved it, Sandy Keays
Breakfast Aircon not very efficient
access to public transportation
for os var det afgørende med den centrale beliggenhed Morgenmaden var meget ringe i forhold til prisen (18 Sch.Fr.)
Beliggenhed nær centrum. Behageligt personale. Alting rent og pænt.Baren meget hyggelig og gode "småretter"
En rigtig behagelig atmosfære, et venligt og imødekommende personale, og pianobaren var helt i top. Nej, alting var som forventet.
Professionel betjening og god og venlig atmosfære. Værelserne er alt for små til prisen og det er misvisende at den eneste forskel på et almindeligt rum og et executive rum er udsigten til floden (!)og dermed til en støjende gade/gadekryds. Morgenmad er alt for dyr.
Jeg synes at personalet var meget venlige og behagelige Det lå lidt tæt på en meget trafikeret vej
The place , the view and the room decoretion The bed is not comfortble and noisely
The forrest directly behind the hotel is great for running before and after work. Clean air and great view. Bad and expensive WLAN connection in rooms. Bed was a bit uncomfortable. Taxi's are expensive and hotel is a little remote.
great views No sun loungers
Very nice view and nice rooms. No ironing board and iron in the room like in similar category hotels.
I wasn't the one who stayed, but my client. He was absolutely delighted, and happy.
nice view over the lake & a stylish hotel
I booked my daughter and son-in-law into the hotel on the night of their civil wedding so they could get some rest from their baby girl before the church ceremony the following day. They loved the peace and quiet and the modern design and facilities in the room, particularly the Nespresson machine and the B&O system.
Beliggenheden ers uper god - lige centrum blot 10 minutters gang fra banegården. Hotelpersonalet var absolut ubehøvlet. Ikke særlig service-minded! Og der er kun badekar i suiterne, så man skal ikke regne med komfortabel badeforhold med mindre man booker en suite. Jeg opgraderede mig selv, og suiten var ok.