Beliggenheden ers uper god - lige centrum blot 10 minutters gang fra banegården. Hotelpersonalet var absolut ubehøvlet. Ikke særlig service-minded! Og der er kun badekar i suiterne, så man skal ikke regne med komfortabel badeforhold med mindre man booker en suite. Jeg opgraderede mig selv, og suiten var ok.
Godt & Centralt beliggende Hotel Evt. Bedre oplysninger om parkeringsforhold i området, da det kan være svært at finde parkeringsplads.
Roligt hotel, med en central beliggenhed.
Morgenbordet var fremragende med bredt udvalg af fristelser . Savnede et større udvalg af engelsksprogede aviser , evt. blot et større antal af f. eks. Herald Tribune ! Se ovenfor
Beliggenhed nær centrum. Behageligt personale. Alting rent og pænt.Baren meget hyggelig og gode "småretter"
En rigtig behagelig atmosfære, et venligt og imødekommende personale, og pianobaren var helt i top. Nej, alting var som forventet.
Jeg synes at personalet var meget venlige og behagelige Det lå lidt tæt på en meget trafikeret vej
for os var det afgørende med den centrale beliggenhed Morgenmaden var meget ringe i forhold til prisen (18 Sch.Fr.)
Professionel betjening og god og venlig atmosfære. Værelserne er alt for små til prisen og det er misvisende at den eneste forskel på et almindeligt rum og et executive rum er udsigten til floden (!)og dermed til en støjende gade/gadekryds. Morgenmad er alt for dyr.
Hotel staff went above and beyond in their efforts to try to solve the reservation problem caused by KAYAK and GETAROOM KAYAK and getaroom totally botched the reservation, had not actually made the reservation with the hotel despite sending me a confirmation, and had a totally inadequate response when notified over 24 hours in advance that the hotel did not have the reservation.
Nice breakfast. Shuttle service every 30 min to airport. However, the one we needed was full, and we took the last 2 seats on the next one. Perhaps at peak time in the AM they should run more frequently.
staff was efficient and friendly....good value
Very clean. Staff friendly. Good for passing through Beds were separate even though we asked for single.
Free breakfast The Kayak confirmation number was supposedly missing a digit for their system so we had to wait around for over an hour before getting into our room. When we got up to our room the sleeper sofa was pulled out which we converted back into a couch but the floor had not been vacuumed for sometime as there were crumbs and screws on the floor.... The bed was very uncomfortable ( could feel springs through the bed) and we did not experience a pleasant night sleep. The next morning when we were trying to take the free shuttle back to the airport we were kicked off the bus since we did not have a reservation. The schedule said nothing about making a reservation for the shuttle. After the shuttle left we went to the front desk to make the reservation for the next shuttle (30 min wait) and we were assured we would be on that shuttle. Once it arrived, after over an hour of waiting, the driver said that we didn't have a reservation although we did. He did not check with anyone else to see if they had made a reservation. We repeatedly told him we had made a reservation and confirmed with the front desk that we would be on the very next shuttle. We repeatedly asked him to check with the front desk which he declined to do. After some pretty intense arguing with him he finally let us on the shuttle van at the last minute and my fiance had to stand the entire time, not exactly the safest route. Definitely not impressed with the customer service.
Good place to stay if you have an early flight out of Zurich airport. Bar is nice. Attentive desk staff. Dinner service is mediocre. Shower had some missing grout & moldy spots. Really only stayed here for proximity to the airport.
Free shuttle, well appointed room, bar. Good breakfast. Did not recognize Kayak prepayment statement. Needed "voucher" or they couldn't check us in. Inflexible attitude. Limited shuttle - every half hour. If the time you wanted was filled you had to pick another time.
We liked the hotel shuttle from the airport - on-time and professional. Liked the breakfasts. Liked the number of English TV channels. The dinner options are VERY limited, confusing how to order, and not very appetizing. The bartender that we ordered dinner from was unprofessional. We stayed at the hotel two more nights later in our time in Switzerland and did not eat in the dining room because of the issues.
Clean comfortable room.freindly staff.good breakfast Shuttle from the airport in the evening was scarce
An efficient well run airport hotel but also with great access to Zurich by train. I would stay again
I like the way staff welcomed me also the food in the morning Nothing. !!!
The coffee machine did not work. The noise air conditioning fan in the room could not be turned-off
Location was easy to get to the tram , room was typical european style room. Breakfast was super expensive , two cups of tea or coffee was 10 dollars. they had no converters to change the voltage to 115, to charge my phone, they rent them if they have any for a 20 dollar deposit
the location of the hotel was good and near from the city have good space for parking , also there was a good sofa for sleep third person ther was children play ground in hotel hall . nice garden parking for the hotel was not free parking you have to pay 29 swiss frank per day , construction area around the hotel
nice hotel to stay with
It's not a 4 star hotel but maybe a 2 star! The cleaners came twice in the room when we were sleeping. Quite rude. The staff was not helpful. The swimming pool was very small and very cold. The rooms were very budget. And in addition to that even if we did not have breakfast, they presented us a bill in which someone gave our room number (without controlling chf 52!!!)... very disappointing!!!
Close to the location that I needed to be at. Had to change room; badly leaking sink in bathroom; much much too expensive!
Expensive but delicious breakfast Although we booked the room for three people, we were only provided with room items for two people, e.g. two chocolates!, two cups, drinks, towels. We were not provided with information about bedding for the third bed. I had to ring reception twice about this problem. Each time I was told that someone would sort this out right away. Eventually we discovered bedding ourselves in a cupboard and a staff member arrived andpresented us with an extra plastic beaker. I notice that other people have made similar remarks about this hotel.
The quality of the hotel, clean, good attention, and comfortable rooms The location (it must be clearer that is in the center of an industrial zone...) and breakfast price.
The staff were helpful and courteous. The complimentary breakfast was amazing, especially as an American who enjoys breakfast! The rooms were very inviting and comfortable.
Quality of service
Near the city center. No air-condition and the refrigerator is not work. And the gay in the reception use my credit with permeation from me.
Spa and view on Zurich! Nice room and lobby! -
Spa Expensive dinner
Amenities in the rooms and the bathroom. Also very nice bath salts. Rooms were small for the price paid.
is just great
I loved everything about this resort. I'm from Los Angeles CA and consider myself well traveled who frequently stays at 5 Star Resorts both in Europe and the states. I have nothing negative to say about the resort it is indeed one of the best in the world!
Atmosphere and service during breakfast
extremely cozy and stylish design in room and in the hotel facilities No. If room rate could be less expensive.
the location i was excepting more modernity and better service...
One of the best hotels in the world. Highly recommend the Junior Suite. The food is amazing, and the service is second to none.
the hotel is very nice, the breakfast is excellent. The price is a bit too high for accomadation.
Godt, beliggenheden super og prisen rimelig. Morgenmaden kan bestemt forbedres
Ligger meget centralt, men samtidigt et roligt og smukt sted. Ligger på 5 minutters afstand fra Zurichs hovedbanegård og centrum. Prisen er rimelig i forhold til kvaliteten. Ikke noget særligt.
Loved the balcony with such wonderful views. Definitely, the highlight of the entire hotel. Good buffet breakfast with great view from terrace dining room. didn't realize it was a "tour" hotel. Food was expensive and not good. Drinks highly overpriced and severed in tiny glasses. Hotel really needed some "updating". Air conditioning in our room didn'twork, but it was repaired.
The friendliness of the hotel staff Very small room for the money. Not even (real) space to place the in room breakfast
Hotel staffers were excellent; helpful, knowledgeable, friendly. Quality of beds/linens/bathrooms/guest rooms/ public rooms wonderful. overpriced room service menu
exelent view of the lake the shower in the bathroom had a very poor flow.
Nice hotel albeit a bit run down. Staff not very attentive (forgot taxis, slow in serving etc). Not 5 star level. Overprized.
Lake view facilities at most of a three star hotel of the 1960s. Highly overpriced for quality offered
location for the price we paid, it was a really small room
We like the service of the hotel, the good location and the beautiful view of the lake. we didn´t like there are only one front door that open directly to the corridor and we listen all the noise of the neighbour door.
the location , the staff and the service. there is no swimming pool and spa.
stuff was friendly it's nothing so special u would expect form "de lux" hotel
excellent service nothing
The atmosphere of the hotel is great, as all the other Hyatt hotels. Actually I chose Hyatt because I have never been disappointed by this chain.
Elegant and with all modern facilities Toilets dont have locks
Room rate at CHF660 outrageous. Hotel not worth it. Restaurant closed on my Sunday night stay; having to walk down the road to find place for dinner not acceptable at that room rate.
spacious rooms, room service and quite atmosphere at the lobby staff should be more attentive
In general every thing good and staff are very helpfull. No.
good room concept, smoking and non-smoking rooms available, spacious bar too expensive for its quality. not really efficient front desk (did not bring up items to the room as requested, but left them without notice at the front desk). when room was cleaned, full ashtray was not emptied (!). ridiculous charge for 5 min stirring (not cleaning) of 1 jacket and 1 pair of trousers: CHF 76.-
The design. I was not provided a non-smoking room as requested so I dislike the smell of cigars and cigarettes in my room during my entire stay.