Location is very good and room is very clean as well.
My boyfriend and I stayed there for nine nights and were able to explore easily. Locations such as Akihabara, Harajuku, Meiji Shrine, Shibuya, and a lot more are a short train ride away and with the train station so close it was easy to get around. Lots of shops, restaurants, and arcades within walking distance of the hotel.
The location of the hotel is excellence. The room is clean and relatively larger than other hotel in similar price range. No fittness center
The staff at this hotel are very friendly and helpful. The location is very convenient to many sites and transportation stations. I would recommend this hotel to a friend. Rooms are a bit small but average by Japanese standards.
Location, Limousine Bus access, Close to train station, affordable Wi-Fi is good, not great, but free
Very convenient location. Good Cleanliness and provode good quality shower gel and shampoo. Unfriendly male front desk staff (no smiling face). We came with 2 families and 5 small kids, they were making some noise and chasing around at the lobby while we were checking in, one male staff warned us this was not appropriate. Yes, I respect the reminder but expect a more friendly approach. And I believe if the hotel allows to have children to stay in, they should anticipate how children behave. It was our first day arrival, with such unfriendly approached, it really spoilt our mood.
Friendly staff speaks English and location is very close to Train station. Love staying here when I travel to Tokyo. The pillows were very uncomfortable.
Location...location...location...AND The staff can understand English and are always very helpful in answering queries The bedcover in the room had a some bloodstains - seems laundry is not good
I like that they have bus service to and from both Tokyo airports (Haneda and Narita). This is very convenient. I also like that it's very close to the train station. Very convenient location overall and rooms are very nice and clean.
Location, for a couple reasons. It was close to a shopping / dining area and 5 mins away from the nearest subway station. Airport Limousine drops guests off right at the hotel's doorstep, which is a huge plus. None
Excellent hotel with excellent service. Only after I had checked-out and arrived at the airport over an hour away did I realize I inadvertently left some very important items in my room. The staff at the hotel was extremely patient, kind, and went out of their way to send the items to us via their airport bus service at no cost to us. If not for housekeeping, the front desk, and guest relations coordinating the delivery and finding people that spoke our language to communicate with us, as well as the airport's helpful staff watching out for the right bus for us, we would have been lost. Special thanks to Mayumi Okuma-san. That's what I call superior service. I will always be grateful and will definitely stay at this hotel whenever I am in Tokyo. Free in-room wi-fi would have been a nice touch for the hotel because every other hotel we have stayed at in Tokyo and other major cities offer it for free, but the 500 yen per stay is still tolerable.
I thought the location is perfect because it was only 5 mn walk from IKuburu train station and from there you can explore the rest of the city. The view from the window was awful. My room was overlooking a lower roof that looked ughly to me. Breakfast was not provided and there was not even a coffee maker to make coffee in the morning. I thought the price was a bit expensive for that standard of a hotel. The carpet was not clean also.
The location was exceptional. Incredibly centered and in a quiet section of Ikebukuro where you could truly get anywhere in a short time. Anyone with a JR Rail Pass will really benefit if you can get a spot here. The hotel otherwise is a little smaller than what the pictures on the website allude, but its not a big deal if you are out and about travelling. The concierge and the front desk left a lot to be desired. Don't bother asking them for much help unless its something fairly simple.
The rooms are clean, the place is fine, the service is great. They don't skip a beat. The room safe is really convenient. Here's the thing, I stay in Tokyo a few times a year. The prices here are expensive for rooms this small. As for the breakfast, it's catered to Japanese travelers with food that I really can't put down in the morning. No whole wheat bread, no espresso coffee, not enough fresh fruit.
Close to train station Good staff service
Location highly convenient with train station located only minutes away. Lots of shopping in Ikebukuro. Hotel employees very accommodating and highly professional.
I t was a pleasant experience, wi th god food (too high forus when we were not on Grand Circle Tour), good bedroom and toilet, great service, and wonde rful location near Ikebukuro.
Very convenient location.Staff is friendly. Unfortunately no wifi (but most places in Tokyo doesnt have WIFI anyway). But it is an excellent place to stay as it is close to everything!
Amazing customer service.
Tokyo area was greate.
Just about everything was as expected. Only complaint was that room was too warm (March stay) we couldn't get the air conditioner to cool the room adequately and couldn't open the windows to cool it down to an acceptable level.
Great location, close to the night life and train station
The stall was really helpful and was the only hotel that I stayed in Japan that provided soft pillows... This hotel was the most expense one that I stayed in Japan, around US$185,00 and for that price I was expecting a much better room. The bathroom was disgusting with visible mold all around probably because the exhaust fan wasn't efficient enough to keep the moist out of it.. The toilet bowl underneath the seat was all black mold... The shower walls is getting yellowish probably because no scrubbing it's been done.. I saw a single room keeper guy cleaning the whole building floor when I got there but he was cleaning alone at least 18 rooms in that floor as I noticed the rooms doors was all wide open and he was running between those rooms with vaccum and cleaning supplies and etc... The blocks/area around of this hotel have lots of "massage" business places and lots of guys hanging around the walkway corners to offer girls to do a "special" job if you interesting... Definitely not a family hotel to stay ! Few blocks away from the opposite side of the Shinjuku Train Station I stayed at Sun Route Hotel of Shinjuku that was much much better location in the area and a family hotel with quality and breakfast include for under US$120,00. Hope this review helps lots of visitors.
This hotel cannot be beat for location and value. There are nicer and/or cheaper hotels in Shinjuku but I will be staying at the prince from now on.
Bed was very comfortable, bathroom was extremely nice. Wifi worked great and was unlimited and free. Location was close to a subway stop that took you to all the Tokyo tourist attractions. The Double room was very small, but that is expected for Tokyo. There wasn't a lot of night life going on around the hotel.
great location. 5 minutes from Akasaka-Mitsuke Metro, which has a restaurant alley right behind with 200+ options. hotel sits adjacent to aston martin dealership and 3 minutes walk from le creation de Narisawa; i.e. a posh neighbourhood. it's also within 10 minutes walk to at least three major greeneries in Tokyo. late check-out is expensive at ¥1500 add'l per hour. elevator a bit slow.
- Cleanliness - Spacious Space - Amenities - Friendly Staff - Service - Shuttle to Shinjuku Station - A bit far from Shinjuku Station by walking - Underground (Metro) does not have full escalator (a bit difficult if carry lots of stuff)
Location was good near Shinkuku station (one one the biggest) The hotel has a gymn and a pool but you have to pay 2,100.00 yens (US$ 26.00) / person / day. The staff speaks poor english. Check out at 11h00am so not good if you have a late flight (30% of the daily rate to stay to 03h00 pm).
Staff is extremely helpful with everything . I have requested to make a reservation at many famous restaurants and the concierge staff did a very professional job securing a seat for me . They have planned everything for me better than I have planned by myself .
My November stay in Tokyo was switched from Okura Hotel to Sheraton Miyako Hotel, because Okura was demolished in May this year for a new hotel building to be reopened in 2018. So all the evaluations given here are for Miyako Hotel. The hotel is excellent, very roomy and update. It offers all what a ordinary traveler needs and beyond. Its location is great right in the middle of several subway stations, only Meguro station and takaniwa station are within walking distance. But, scheduled hotel buses taking hotel guests to Meguro and Shinagawa station is an excellent way to help hotel guests move around. Do your homework and find out what time the airport limousine bus can take you from airports to Miyako Hotel before you buy airline tickets. Because the bus schedule is very odd. I came to Miyako from Tokyo Haneda Airport, the airport limousine bus only runs twice in the morning and once in the late evening (Good for red eyed flight guests). If you come to the hotel any time between those schedules, you need to find out what is the nearest hotel or subway stations to Miyako the airport bus can take you to, then take taxi from there to Miyako.
Classic or dated, whatever your preference, but well maintained and spotless. Large rooms, for Japan. Staff is marvelous. Very close to the US Embassy and train stations. All staff speak English sufficient to get the job done. Booking through Kayak got a reasonable rate for Tokyo. Couldn't control the heat in the room, which was 79F. WiFi connects but can be erratic on mobile devices. Food in the hotel is outrageously expensive, but a 2 minute walk gets you to reasonable options. Gym is excellent but there is a substantial extra charge to use it.
The hotel is very well located - in Ginza district. Get off the Shimbasha subway station \nand the hotel is within 5 minutes walking distance. (By the way, you can take the subway from Narita airport to Shimbasha station. Airport Limousine will also drop you off near the hotel for 3000 yen.) \nThe room is of decent size - with room to plonk down your luggage (say, 2\nlarge suitcases) on the floor. \nThe staff is super-courteous, very very helpful and nice. \nThe carpet in the room, and the wall paper are another matter - the carpet is quite old, and stained. I would not call it very clean. The wallpaper was ripped in the room I stayed in. These are not deal breakers for business travel or vacation travel, but may be so for honeymooners. \nThe TV carried CNN and BBC, so I was happy.
Hard to say hideaway situated right on the edges of business and shopping, but we found the Dai-Ichi Hotel Annex quiet, understated and very civilized. First thing, after a tiring plane trip and train ride, there was HOT water waiting for us to make tea and our instant soups (bought at a local shop right near the hotel). We're both tall people, and found the robes and beds comfortable and more than adequate. This was my first time in Tokyo, so I'm probably overawed by the culture, but it was small touches in the way the bed was made, linens folded (and the ever present hot tea water filled each day) that really helped to make our rest time from sightseeing pleasurable and an experience. The hotel is situated a convenient short walk from Shimbashi station (also accessible from the hotel via underground passage), or a bit longer walk from Tokyo Station. Lots of small seafood and other restaurants close by under the train tracks (we had a rollicking great last dinner at a yakatori joint f...
I stayed here for 2.5 weeks, and will be back the next time I visit Tokyo. The staff is excellent and do speak English. The Annex is across the street from the flag ship hotel. It is very close to the Shimbashi station, and walking distance to the Shidome station. I stayed on the no-smoking, 7th floor and was pleasantly surprised to find a massage chair propped up in front of the flat screen television. This was great to relieve the soreness in my back and calf muscles after walking all over Tokyo. The rooms are small relative to those found in the states, but that was expected as the Annex caters more to business folks in town to make deals. The free internet access was a plus and a key decision to staying here as well. The lights and curtains are controlled from a panel conveniently located at bedside. Every morning, there was a copy of the English newspaper, Daily Yomimuri, attached to my door. My only complaint is that the temperature of the room could not be lowered below 18 degre...
Excellent Location!Rooms are small (common in japan) but pretty much comfortables-!!!The Best Feature of this hotel... definitely the STAFF (especially the concergie)
Just short and sweet.... Excellent all around... very helpful, polite, and Friendly staff. comfortable room... a bit small, but very very nice... very comfortable bed!! Great view of the Ginza... very convienent to subway, and just walk close by. I will stay here again when I go back to Tokyo!!
I stay here quite often on trips to Tokyo, and although it's not as fancy as its non-Annex neighbour, the staff is always courteous and welcoming, the rooms spotless, and the location absolutely cannot be beat, especially for the price. The rooms are small by U.S. standards but larger than many other Tokyo-area hotels. In-room (wired) internet is fast and the hot water kettle is a great touch.
Great location and great value for the money. The rooms were on the small side but still very nice. All amenities were provided in our room. We had a fabulous time. Small and quaint boutique feeling hotel. Across the street from the grander Dai Ichi hotel. A convenient bus service direct from narita stops at the Dai Ichi (across the street). Definitely no complaints here! My husband and I would come back to this same property next time were in Tokyo.
Despite the weak dollar, the price per night was reasonable for a hotel in Tokyo. The central location made it easy to get to the train station, walk to the Ginza. I was pleased to be greeted by an English speaking staff member. The room was well appointed and clean. The restaurant was okay, but their were good ones nearby. The fitness center required going outside to an adjoining building.
Glimrende hotel, ideel beliggenhed lige ved fiskemarked, Ginzaen osv og til metronettet. Premium værelset pænt stort, de alm nok mere typsk Tokyo-snævre. Restaurant og bar dyr - fx godt 100 kr for to kopper kaffe i baren.... Restauranten hævder at have 1 michelinstjerne og det skal nok passe. Let at finde mere prisrimelig morgenmad i cafe på 1 etage i det Media Tower som hotellet ligger i eller andre kaffebarer i nærheden.
nespresso machine in the room and speeker for lap top no wifi in the room
The location is very good, subway station is just in front of the hotel, krispy Kreme just opposit I booked non smoking room , but they provided me a smoking room, whi
Free upgrade to a larger room (we checked in fairly late). Late check out. Unfortunately, they only had smoking rooms.
Convenient location, opposite subway station, 7-11 downstair, many restaurants across the street, well- English spoken staffs, big twin beds, great bathroom facilities, esp. auto warming toilet seat. Bad wi-fi signal in rooms, uncomfortable duvet cover.
1. The metro subway is very convenient. 2. The access of food nearby is plentiful. 3.7-11 downstairs is located at its best.
Convenient location, subway connection to city areas, good service and comfortable beds. Language gap with some reception staff.
This is a really convenient location for travelers. It's directly across the street from Akasaka-mitsuke Station, lots of Japanese and non-Japanese food options and some historic sites. If you can managed to get a room on the back side of the hotel, I would recommend it. My room was so quiet. It was perfect. The hotel staff were very nice. They were able to direct me to where I needed to go when I had to buy a few things for my trip. Getting there from Narita airport was easy. I just bought a ticket on the appropriate limousine bus for 3100 yen. Yes, that's slightly more expensive than the Keisei Skyliner, but it drops you off at the front door of this hotel. It's worth the extra 600 yen to not have to carry my luggage through the train stations from where the Keisei Line drops you off. And it's way cheaper than a cab. Breakfast downstairs is quite pricey (about 2800 yen or so). Of course, it's not like you have to eat at the hotel. It's literally 4 doors down from a Tully's coffeeshop where you can have a decent breakfast and coffee for less than 700 yen.
The view was breathtaking. Not really.
The deluxe city view room was phenomenal for a country boy like me. Room cleaning and bed making was excellent, left my extra spending money in the room and never missed a penny. Everyone was so very polite in the hotel, the view from the bar on the top floor is also not to be missed. Prices for drinks, etc. are as to be expected for this hotel, but don't miss breakfast! As American as you could want, and make sure you ask the guy with the chef hat on to make your eggs. Omelet, over easy, whatever, they will be done to perfection and delivered to your table. I loved my stay at this hotel, it was hard to come back to reality in the US. No free wifi
The location was excellent Limited choice of resturants and they close early
Great location, easily accessible, excellent rooms with a gorgeous viiew
staff was very nice and helpful. the room was clean. not the best or most modern but it's the basics. nice renovated bathrooms. high floors. AIRPORT SHUTTLE IS AMAZING! the bedside tables are a bit ghetto. otherwise everything was good.
The welcoming and check-in at the hotel was perfect and very professional. It was also very convenient to get there from Narita airport with the bus limousine. Best location ever in Tokyo!
Restroom facility Rome Style
the location, staff efficiency,room ,view, bathroom everything was perfect,great value for money
great location, excellent service/staff, very comfortable room
We loved the spacious room and the fantastic view of the city!
City view and hospitality
Excellent, spacious & clean room, friendly and welcoming staff, excellent rates. No, I was completely happy with everything about my stay.
Very modern and nice desig, well equipped toilet and super multifunctional shower... The hotel room was very small - we couldn't open fully the suitcase
Pretty convenient location to akasaka metro station. Great rates for tokyo. The rooms are really small.
Clean room, convenient location No wireless connection available. Japanese style breakfast only, with very limited variety.
warmth of the hotel too hot in the rooms
The area of the hotel is very convenient. Easy access to the metro and walking distance to a very interesting area of Tokyo. Recommended for a first visit to the city, we will probably go the there again in the future!
Rooms are very well equiped. Not to big hotel. Hall is a typical japonese design No chocolate poweder to make a chocolate milk for breakfast
Excellent hotel for an overnight stay or a business trip. Within decent connection distance to Narita airport (need to take underground close by) and close proximity to shopping and restaurants. Vibrant area. Rooms are quite small for the price
helpful staff, lovely clean room with all the comfort i could wish for, even the sophisticated Toto toilets and very fast free wifi the room was really tiny
Excellent room Nice bathroom Clean Staff spoke decent English Lots of restaurants near the hotel. Uphill (horribly on one side, not so bad on the other), somewhat hard to find without phone/gps, and about a 13 minute walk from the subway station. Room isn't very big. Prepare to keep your things organized to maintain space. Not good with large bags. Minimal to do close to the hotel. No rose petals on the bed.
Although we were late to check in (past 8:00pm) the staff recognized us immediately and we received prompt and courteous welcome and checkin. Room was better than expected - large enough for our needs and equipped as we requested. It was spotlessly clean. The room could use some closet space or more wall hooks to hang a few things up. The small rod provided on the wall with 3 hangers is not adequate. Oherwise it was perfect for our needs.
This is a great hotel in a good location. Very near to the subway so access to all the main sights of Tokyo are easy to get to. Rooms are small but it didnt distract from the overall experience of the hotel. Could be a problem if you have large luggage. Free internet in the lobby too.
the service quality , the fully equiped room with small attentions like free shaves ,toothbrushes and also a wardrobe , the modern look and the cleanlyness of the room , the wonderful kindness of the staff no complain - standart rooms are just a bit small according to european standarts
It was near Daimon station and JR Hammatsucho very easy to reach other parts of Tokyo.
The customer seervice was outstanding and the design, layout and size of the room was excellent
Location was great. Room size as expected. Easily accessible to subway and direct monorail to Haneda airport along with direct Airport Limosine bus pickup and dropoff to Narita Airpot. All Tourist trips have pickup from your hotel.
changing linen every single day, fast and no-problem internet (though not in the room) dirty walls and floor, no room internet, limited choice of TV channels
Walking distance from JR station
Sraff were very helpful High rates, no breakfast, tea stuff not sufficent
The hotel was comfortable and with good location to railway and subway stations. It was easy to reach from Haneda airport. no gym
good location near subway and jr lines
Absolutely loved the heated toilet seat and bidet No wifi in room. Unclear instructions on accessing computer in business centre which is in seperate building
The only good thing about Keio Plaza Hotel that they have a shuttle bus line direct to Disney Resort, but need reservation 1 month earlier before the date. The front desk for check-in and check-out really really really not friendly (especially to foreigner), no smile at all and very bad in english. Very old hotel, we've paid for the premier room (recently furbished they said) but still looks old, they're only put more lighting inside the room and LED TV. Better stay at International Brand Hotel.
Breakfast options are good. The South wing room bathroom had a slight sewer odor at times.
the proximity to shopping, restaurants and transport. Also liked the view from room - comfort of room - range of restaurants in hotel was great - service was friendly and prompt - felt very welcomed - especially as our knowledge of the language was limited - liked the ambience - international Cannot think of a thing we didn't like
Comfortable and convenient. Everything is fine.
Great location near the Shinjuku train station. Service was excellent (although perhaps average for Japan). Pillows not so comfortable - would have liked a selection of hard/soft (therefore the OK rating on comfort). Room A/C worked very well (I like to sleep in a cold room). Great view of Mt. Fuji and Tokyo government buildings. I prefer the Hyatt Regency Shinjuku when the cost is reasonable but this time it was considerably higher. Have stayed at Keio plaza about 5 times and at Hyatt about 20 times.
Location The room and the hotel are not so modern
free internet, good in-room coffee maker. Close proximity to metro, restaurants, cafes, department stores and shops
The Intercontinental is a major chain and had a nice entrance and the rooms were clean. The rooms were decent size -- in fact, as I understand "spacious" -- for Tokyo. 1. The Internet was intermittent and not very good. 2. The cost for the Internet was one of the priciest anywhere -- they charge 1620 yen (about US$16) per device. So, a phone and a laptop, my wife's phone and an iPad is 4 devices or $64/night. Needless to say, we did not activate internet for each device. Compare this to the Hyatt Regency Tokyo at $3/night per room (multiple devices), or free at the Kobe Sheraton, and free at the Kyoto Westin. 3. The plumbing was old, did not drain properly, had to run the cold water for a long time to get cold (rather than hot) water, and the non-Toto toilet seat was far inferior to the Toto Washlet seats in other hotels. 4. I have Acid Reflux and need to sleep with a raised head. I requested foam pillows at reservation time and again by email about 2 days before arrival. I was told they were booked and no foam pillows were available. So, don't count on any "accommodations". 5. The concierge was very helpful, BUT the lines to see the concierge were unreasonable (1/2 hour or more). Ultimately, we could only see the concierge about one-half of the times we tried.
hidden charges,such as table cover charges in bar on top of service charge and taxes!
Comfortable beds Restaurants in the hotel Close to the train station Small room Hotel smells like smoke
Breakfast buffet, a seating area in our room, and a bed off the ground. We had been on great tour staying Japanese ryokans which were a treat but good to getting back to western comforts. Don't have any complaints
very convenient location; easy tour pick-up and airport bus; friendly staff crowded hotel, small room, facility a bit aging
Right on the subway line. great restaurants and bar. great spa beds are very firm
The design of the room was elegant and modern, and it was very comfortable to stay in.
excellent world class hotel, friendly and efficient staff, located next to subway access and within 1km of major entertainment precinct.
Excellent executive lounge, great location close to many restaurants and the Tokyo Metro is a 2 min walk away.
The ANA Intercontinental is situation on Roppongi Dori, very close to the Roppongi district's busy night life. It has a metro line within a 10 minute walking distance as well connect to both Narita and Haneda airports. The concierge service was great, helped us out with tours to Mt. Fuji as well as to a small town in Tama City where we wanted to visit our old neighbors from Thailand. She went out of her way to call the friend and coordinate pick-up from the train station.
Very lttle, plastic hotel without character, expensive way of hiding from japanese culture.. See above!
near tokyo center. takes 60 min. to Narita. hotel staff is quick in attending to my needs.
Massive room for Tokyo standards with a lovely large washroom. Excellent staff service. Laundromat in first floor was appreciated as we were on a 6 week trip. No
Very cool room clean n enough space just the location not ideal Location walking to subway ok but station is at least one transfer from most destination