Fordele: Staffer Ali was wonderful
I appreciate the hot breakfast
Love the quiet, spacious suites
Really really appreciate the link with the JCC
Ulemper: Nothing that I can think of
Fordele: The 2 room suite is great. Have stayed here in the past and it's always immaculate! Nice, comfortable bed/bedding. Quiet. Wonderful breakfast buffet. Great coffee. Very accommodating staff. Always look forward to staying here when we visit family in the area.
Ulemper: There used to be a pond and walking trail behind the hotel with a seat/swing beside it. It was the perfect place to sit and catch your breath. Unfortunately, "progress" has taken its toll and now there is a structure being built there. A walking trail still exists, but the pond is gone. Sometimes change is not for the best.
Fordele: Medlem af Personalet Ali var vidunderlig
Jeg sætter pris på den varme morgenmad
Elsker det stille, rummelige suiter
Virkelig, virkelig sætter pris på deres forbindelse med JCC
Fordele: The staff and cleanliness of the hotel WAS AWESOME
Ulemper: The heated pool wasn't even warm
Fordele: The staff was present, courteous and helpful at all times - a rare treat in a hotel these days!
Fordele: The beds were awesome and the room was very clean. A very good location at the waterfront. The staff was very accommodating.
Ulemper: The elevator noise was irritating. We thought at first it was the heater but later found out it was the clang of the elevator. The breakfast was fair but the burger we had the night before was great. No other complaints.
Fordele: Very impressed with The Westin. The room was very clean and comfortable. Great choice for a laid back weekend to just getaway from the city. Good location. We would definitely come back for another stay.
Fordele: It was a beautiful historic hotel. Also it was nice having a large sitting area in the bedroom. Finally, we had a delicious dinner in the Green Room accompanied by a pianist - perfect for celebrating our anniversary.
Fordele: The bathroom is amazing very spacious
Fordele: Friendliness of staff. Great Location
Fordele: Beautiful bathroom!
Ulemper: Forced valet parking... Expensive.
Fordele: The lobby was specular.. The room was great. Good breakfast
Fordele: Got a free breakfast coupon for the buffet, which was great.
Fordele: The location was convenient for our purposes, but there wasn't much to do in the area. If you went out at night there really wasn't anything open. It's the sort of area that closes down after 5 p.m. The staff was friendly and the space was clean. Overall, it was a good value for the money.
Ulemper: The bathroom drain was slow running, but that was the only problem with the room. The location is really better suited for business then for a leisure visit.
Ulemper: Scratchy sheets, drab interiors
Fordele: Friendly bar staff
Ulemper: Had to pay for parking
Had to pay for Breakfast, even continental breakfast
Ulemper: Parking was not included and no breakfast. Most other hotels include these things for the price.
Fordele: Staff were helpful from moment we arrived to departure. Beds were very comfortable and room (on the HHonors floor) was clean and well appointed.
Ulemper: Buffet breakfast could be trimmed down (omelet bar was barely used) and then included in room rate.
Parking is also $15 extra if you add it to your hotel bill. You still park your own car and then get ticket validated at front desk. OR, just hold on to your ticket, don't have it added to your bill, and pay just $11 for an overnight stay to the parking lot attendant!
Fordele: room décor, tv, and internet service
Ulemper: paying for parking
Fordele: Fik en gratis morgenmad kupon til buffeten, som var fantastisk.
Ulemper: Booked at the Marriott courtyard (3 star). Hotel was overbooked so they put me into a lessor hotel (2 star ) and it was not in very good condition -paint was bad , carpets were dirty. Manager wouldn't do anything for me; claimed this industry pratice.
Fordele: Location, price and staff
Ulemper: The room had a stale/musty odor.
Fordele: The staff tried to fix our many concerns
Ulemper: Dirty tub and door locks did not work.
Fordele: The staff was outstanding.
Ulemper: It was clean but run down. Certainly not what I would have expected. The room air conditioners worked marginally -- I normally keep temp at 74 but even with the temp on 65 in the room I was warm.
Fordele: Close to restaurants and a large park.
Ulemper: The Starbucks restaurant for breakfast was understaffed.
Fordele: The reception Staffs professional and personable attitude . Apolgetic for the inferior condition of their hotel.
Ulemper: This Courtyard Marriott is in serious need of a major renovation. Dirty stained carpets,peeling paint,furniture falling apart. No heat in the Hot Tub. Breakfast Set Up Not Ready at Specified Time.
Fordele: Very good bed, room with plenty of space. Good parking and location. Staff very helpful.
Fordele: clean and modern enough. met my needs quality and value- wise.
Fordele: Clean, free wifi, free parking, free pop corn one night, free soup one night and free business center for guests. Professional, courteous staff and the front desk was extra, extra professional, polite, and very courteous.
Fordele: The best part of the hotel were the cookies and free wifi.
Ulemper: I hated the way the room was arranged and the cable channels they offered.
Fordele: Friendliness of the staff
Ulemper: Romm seemed a little small.
Ulemper: Hotel employee checked me in, and made fun of my name, Lee Harvey. I've heard it before and told him to go easy on that. He persisted in making fun of it. I objected again, and he said, 'There's no harm in one more Oswald joke is there?' Wow.
Ulemper: Every night my sleep was interrupted by a very loud noise coming from a backing up garbage truck that sounded like a giant alarm clock. Front desk promised but failed to move my room. They also swore that the truck won't be back on my last night of stay, yet once again I was woken up prematurely.
Fordele: Restaurant staff and food was incredible and convenient. The area around this hotel dormant look like a place we'd like to be walking around at night.
Fordele: Very comfy bed. Courteous staff. Convienent parking garage. And Pure Bread bakery one block away was great for breakfast.
Fordele: Very spacious and clean. Very courteous staff
Ulemper: Bathroom needed to be updated
Fordele: Area was super convenient, fast pace to move through hotel , I hate waiting for ever for an elevator. The room was amazing for the price , love being a Starwood member most worthy membership . Well done Sheraton ! See yous soon
Ulemper: Staff got a little attitude at front desk at one point but it was fine
Fordele: I loved the big bed and the cleanliness of the rooms.
Ulemper: I didn't like that the television in the sitting room didn't work and the coffee maker was dirty.
Fordele: it was good service, the people were nice, and the bed was comfortable. I will be staying again
Ulemper: the water in the room took too long to get hot, and we had alittle trouble with the key card
Ulemper: First issue concerned checking in. The computer reservation system was malfunctioning and the hotel was unable to access my reservation. I did have a copy of my confirmation fortunately. It took 45 minutes to find me a room which was not the room I had reserved. Room carpet was stained. Dust ruffle and shower curtain were very wrinkled. Housekeeping did not empty the trash can. The woman attending to breakfast bar was somehow locked out of the kitchen so some items were not available. Observed her, a maintenance man and several guests attempting to break into the kitchen with knives and scissors. They eventually broke down the door, breaking the door frame, causing significant damage. I have stayed here several times before and was overall disappointed.
Fordele: All conveniences were there. You might want to add another computer for guest use, as one week night I did find both computers in lengthy use by one person and his partner.
Ulemper: Inasmuch as my stay included time during the Passover Jewish holiday, your breakfast buffet should have included Passover matzoh as one of the available choices, and there was none. This would seem to show some ethnic insensitivity, since Jewish patrons should not eat bread or similar baked goods on this holiday.
Fordele: The staff was very professional, friendly and flexible. We originally planned to stay for three nights but b/c of a blizzard we had to stay two additional nights.
Ulemper: The microwave needs replacing as the turn table did not rotate. Also, the televisions were not HD so the pictures were blurry.
Fordele: The beds were comfortable and the room had everything I needed for one night.
Ulemper: I found a cockroach in the bathroom.
Fordele: Rooms were spacious, well-designed, & had excellent lighting.
Ulemper: Breakfast during the week was fine (eggs), but on Sat., Sun., & Mon., they serve a terrible chipped beef & gravy on biscuits- inedible. That alone would prevent me from staying there on weekends.
Ulemper: Rude. Lost my reservation. Bad area. Little service. Poor quality of room.
Fordele: location to downtown
Ulemper: it did not provide all of the amenities described online
Fordele: NOT A BLESSED THING!!!!!!!
Ulemper: The entire experience was awful to put it mildly. The room stunk terribly, the light fixture between the beds was broken, it shorted out on me when I tried to light it. That is just to start. I have pics of how bad it was. In short, we hated everything!!!
Fordele: He was nice to change room
Ulemper: We got robbed not a good place to stay there really bad environment
Ulemper: my reservation was cancelled when i arrived to hotel so i had to look for another hotel.
At least they had surveillance cameras everywhere, made us feel a little safer. Avoid if possible! And don't go with children!
Ulemper: Very bad neighborhood, we kept an eye on our car all night, people going talking all night, we could hear everything. Wi-Fi does not work, filthy room, door handle broken for the bathroom.
Fordele: Ground floor rooms
Ulemper: Homeless people around the hotel; cigarette burns on the bed sheets; the bed sheets and pillows have 'Property of Memorial Hospital, Martinsville, VA'; room was supposed to be non-smoking but the room wreaked of smoke; low flow showers
Fordele: Absolutely nothing. The picture on the website was not an accurate indication of the accommodations. We did not stay the night, and checked into another hotel.
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