Holiday Inn Express & Suites Lafayette

The location was very important. The staff was friendly and the common areas were nice. The smell in our room and from the air conditioning unit were horrible.

Staff was very accomodating. The we're remodeling the hotel and 2 rooms had mildew in the bathrooms.

Check out time & check in staff Not many amenities in the room. Unfriendly staff on morning crew

It was close to where I needed to be. I wasn't notified that my reserved room wasn't available because of a mechanical issue with the thermostat not working. Stayed in the room regardless but a courtesy call would've been the right thing to do.

I like the free breakfast. Room and hotel was very clean. Location was close to many restaurants. Our air conditioning didn't seem to be working correctly, the room stayed humid even though the a/c was on (not just the fan). We arrived late so we didn't realize this until morning, I'm sure had we wanted to change rooms we would've been accommodated.

Courteous front desk staff. Breakfast was good and the dining area was clean and well kept. Excellent location. Elevator and hall were dirty with trash and other debris. Carpets are worn and appeared dirty in the halls and room. Hotel definitely needs updating and cleaning crew needs to step up.

Location was perfect! This hotel was dreadful - I feel that they were a complete rip off as far as the price of the room. I paid for Louis Vonton but received Kmart value. Also, I requested a wake up call for 8am but no one called. Clerk simply said, non-chalantly 'sorry'.

Price There was an awful odor in the elevator and hallway.

Very disappointed with Priceline, booked this Hotel and found out it was not pet friendly, asked to change hotels and was told by Priceline that I could not change. They were not helpful and I WILL NEVER USE PRICELINE AGAIN. YOU HAVE LOST A CUSTOMER!

Helpful staff. Courteous. Walls way too thin. Could hear people out in parking lot early hours of the morning and we were on 3rd floor. Could hear person snoring in room next to us. A/C fan would not stay on.

Window unit controlled by a thermostat on the wall. You were either freezing or sweating. We never did get it to maintain a constant temperature. Light beside the bed didn't work. Took forever to get hot water. They put us on the top floor in the fartherest room from anywhere, and told us they were full, but the parking lot was less than 1/3 rd full.