Beautiful hotel. The staff was very accommodating Temporary fitness center
Everything Breakfast not icluded in the price.
large and comfortable room, luxury bathroom, great service in every area: from the swimming pool here you get towel, drinks, and magazine, to the courtesy cocktails. Thay will make anything they can to make a pleasure of your stay. Intelligent luxury, great value for money. not easy to park in the area - it's almost compulsory to use the valet service
cooperation of staff and facilities
Rooms and great balconies Health club closed
The location. The views the staff Area 31 bar night Service was not good
friendly staff, fast service, when i did not answer the door ring (i did not ask for anything), the service people opened the door, and this happened twice and once at 2AM!!! the door was locked, it was really a shock in such a hotel. why does someone open your room when in locked\privacy mode at 2 am and you have never asked for something?? i really felt unsafe in such a hotel.
This hotel is really good one. I liked it very much and I passed good time in it. However, my phone was stolen from my room but the responsible is interested in it. I had left it in the room but when I came back it was not there. This was a serious problem that must be solved.
All greeted with asmile and the will help you any way the can No tea in rooms
Hotel staff addressed us by first and last names. Incredibly friendly and genuine. Restaurant was excellent..intimate and personal attention. The food was amazing as well. Pools relaxing and service prompt.
The view from the bar (25th floor) was stunning, the rooms are well kept, and the hotel overall was very clean The bellhop left our luggage pieces on the cart at the entrance and never brought them up (we went down and got them), it costs $30/day to self-park (no in-and-out privileges, so more if you leave/come back), while the map shows it close to the water the closest beach is a 15 minute car ride away, and the rooms and bathrooms felt a little dated/worn
Room was nice and staff were very helpful. What is the deal with the parking? Parking lot in the building as well as other structures surrounding the building were all empty yet they were charging $30 a night to park. Don't understand how this is a thing.
Valet yelled at me because I was never charged. I even asked the front desk why I was not billed. Turns out they spelled my name wrong and were not able to bill my room. I don't think that I should have been reprimanded for their spelling error.
Great location in Brickell. Close to Metromover and the bay. Rooms start on 16 so you definitely have a view. The Bar@25 is awesome. Priced for the view, but you won't find it anywhere else. The lobby is on the 25th floor, but the guest rooms were below so you need to use a different elevator to get to them. The carpetting was dirty in the halls. The reqding lights in the room were old and only some of them worked. The radio was old and not compatible with newer iphones.
Restaurant service has to improve
Front desk was friendly. Room was clean, coffee in the room was good, great bay view and I didn't get out much but the location seemed perfect to me! How the snack bar was out in the open tempting you but all of it was for a fee, it should be locked up unless I request for it to be opened. Can't imagine what parents with children go through to keep them from munching.
I stayed here because I was working late & didn't feel I could drive home, which is more than an hour away. I checked in at 4:AM & had arranged to check out around 1:PM. It seems that the cleaning staff did not look at the notes in the computer for my eventual check out and on 2 different occasions, one at 9:AM & the other at 10:AM, they attempted to gain entry into the room to clean, I suppose, and the door made a tremendous noise as I had put the security latch on it. This was quite disturbing, having been woken up twice. Check the computers!
The staff was very accommodating, outgoing and friendly. Upon arriving early we had to wait for a room, no big deal, check-in wasn't until 3pm. For the inconvenience we were given a free wi-fi code. The code never worked. I would have been discouraged to buy the wi-fi and then not have it work. On Saturday night, our room which faced West, could hear loud party/club music until after 2am. It may have gone longer but that's when we finally fell asleep. The tv was old, outdated and did not work well. The channel was stuck on the "movie" channel, however it would not let us select/rent any of the movies.
Very clean, modern, and luxurious.
Nothing to write home about. The view was great but the rooms were standard! I expected a bit more comfort for the price.
Staff was friendly and helpful
Our Front Desk Agent Jason was super friendly and very helpful when looking for places to eat. Even though we were staying for one night, he treated us like we were regulars. Valet boys were very kind from beginning to end. -There were stains on the bed sheets. -The sheets were torn. -The bar inside the shower, is falling apart. I tapped it while in the shower and it came out. -Outside on the balcony, the walls were disgustingly black. they need to be pressured washed.
Desk staff particularly friendly and helpful.
Everything including location from the Port of Miami, nice lobby, great restaraunt, and view from balcony! Pool was horrendous. When you go to FL the one thing you look forward to it the pool/jacuzzis. To put it in perspective, the pool water was warmer than the hot tub. Outside of the pool area needing some work, everything was great.
I loved the hotel grounds, great location but our room was tight. Shower/tub needs refinishing. We will return. Tub & size of the room
All the employees were really attentive and helpful The wireless internet not being free was ber inconveniencing.
I thoroughly enjoyed our room on the 21st floor. The view was amazing and the room was very plush and comfortable. Enjoyed the daily Happy Hour specials and the buffet styled breakfast thats readily available downstairs at the restaurant called the "Catch". The service the Marriott provided was Awesome! I would stay here again.... $10.00 or less ride to South Beach using Uber or Lyft. If you don't want to pay the daily parking charge, there is street parking that affordable adjacent to the hotel. There is no microwaves or refrigerators available in the rooms. However, you can requested these items if they are available.
Great pool area It would been nice if breakfast was included
The room was beautiful! Had an amazing view. The staff were amazing as well, very friendly and helpful. Would have liked to see some more shopping boutiques
The breakfast is good!! The parking is expensive!!
the water in our shower where not hot .. it was late and we stayed only one night to we didnt say any thing ..
Room was clean and bed was comfortable. 1) Status was not recognized. Although we booked thru agent, other brands still recognize it. They are even stingy on the complementary bottles of water.. which is funny. I will not give Hilton into priority consideration in the future. 2) Some residents were definitely smoking pot inside the room. 3) We had 4 people checking in and were only given 3 towels.... which is very much ridiculous. 4) The bed was not set up in a tidy manner, and the trash can and empty bottles were not removed after the room cleaning.. that was a very bad experience.
everything was perfect none
I was pleased with the amenities and cleanliness. The location was also a major plus. Parking was not included in the service offering neither wqs internet.
I got a very good deal for how nice the hotel was. the food was good. the bed was super comfortable. very close by to everything. tv kept messing up
Location, room, view was great! Expensive parking fee
Close to the bus stop & mover Beautiful scenery Far from the beach
It was overall a fantastic hotel, would stay again The construction
Staff were friendly. You must take two hotels to get down from your room to the motor court if you take your car out of valet or take three elevators if you self parked...?
getting old.... hope it´s renewed in the future
clean very friendly convenient great view pay to park pay for internet
Loved the room service, cleanliness, everything was delivered on time. Perfect location. Absolutely amazing. The paid parking is a bit of a pain in the neck
Nothing. Smells bad and the rooms are not clean as expected Smelly lobby, rude front desk dirty rooms
it was convenient to the Whole Foods and the bed was comfortable. decor was dated and drab air conditioner was not reliable noisy noisy noisy at the pool you can smell grease and smog
Good location, good staff, good stay! Rooms a little dated and there was a patio but the doors don't open so you can access it.
Ambiance was good. Staff was courteous. Breakfast was excellent. No clear direction in the parking garage. No coffee maker in the room, only 2 pack of ground coffee, how do I make coffee without hot water and coffee maker? We booked a king size bed and there was only ONE pillow on the bed. How can I be a king with only one pillow?!
Location Bathroom was not maintained. Tub was plugged and shower needs to be replaced.
Not much Pool next to very busy highway
Suit was really nice and not expensive
I was in town for a conference, and the staff were wonderfully helpful, the room was quite nice, and the hotel amenities were great. A nice alternative and well worth the cost
Nice hotel Mold in bathroom and do not validate parking
Proximity to bayfront park and American Airlines Arena while costing significantly less than competitors. If you don't mind walking 6 minutes and want to save $100, this may be for you. The feel of the hotel is a bit old. Old school card scanners on doors, carpet a bit dated, but still clean. Under an airport route, but what hotel downtown isn't? Lower floors will hear traffic.
Close to the airport with readily available shuttle service. Nice views of adjacent gold course.
Rooms were comfortable, clean, and we had a nice view of the golf course. The airport shuttle and location made this a perfect start to our vacation.
Clean rooms and modern feel Not much parking. Valet is not free and over priced. Right across the street from airport so expect some noise. Not much but some.
Light bulbs burned out or missing Shower faucet parts falling off Restaurant service slow and a/c wasn't working Room a/c was loud and temp could not be adjusted Close proximity to MIA was convenient
I liked the price I didn't like the fact that I was charged to park my vehicle. The bathroom had hair in it that was not mine and when I called the first desk she said she would have someone come clean it and no one came.
The staff was pleasant and helpful. The room was not what I booked but it was just an overnight stay so I didn't make a fuss. The bathtub paint was chipped and it was so cold. The air never got warm so I just took it off and layered up. Breakfast was really expensive.
price and location Bathroom and shower was in bad shape. tile and grout was black and the shower on /off lever was broken and very hard to use . But worse was the black mold in the white tiles and grout. Just a little spraying of clorix would have done the job
Could not get room service. No free internet No wake up call
Nothing Front desk rude and not interested in help
The staff is very helpful and professional... Excellent service... The dining room could be a little bit more cleaner...
The view was wonderful. The bed was extremely comfortable. The employees were helpful and the shuttle service was really useful. The shower was not very big and there was no hook or rod to hang up my used towel.
Bar, bedroom Parking
Gåafstand til 'gedemarkedet' (shoppingcentret/barer/fast-food) i havnen. Da vi ankom sent om eftermiddagen og blot skulle overnatte før vi fortsatte til Key West, var det nemt at finde hotellet og nemt at få noget at spise om aftenen. Værelset var dejligt stort (men der var næsten intet dagslys fra det lille vindue, og loftsbelysningen var utidssvarende og ikke god nok). Det ville være rart, at man på forhånd viste hvor Parkering skulle foregå, eller med skiltning udenfor fortalte hvor vi skulle køre hen. Vi fik en P-bøde under forsøget med at finde ud af proceduren. Min mand sad i bilen, som holdt udenfor hotellets dør (hvor der var P-forbud), mens jeg sprang ind i receptionen for at finde ud af hvor vi skulle parkere.
Jeg synes hotellet var oversolgt med havudsigt. Der var et lille bitte vindue i enden af værelset, hvor vi skulle så mast op ad væggen for at se ud af. Desuden en is-maskine på gangen som larmede hele natten.
Beliggenhed er pefekt for en overnatning mellem 2 fly. Standard og service kan dog ikke følge med prisen. Virker meget slidt.
hotellet som ligger ved indgangen til lufthavnen (C) er perfekt til hjemrejsen. Men selve hotellet er for dyrt, vi fik en udsigt til udluftningsrør, hvor man ved bestilling får indtryk af, udsigt til landingsbanen.
Concierge was nice but he did not explain that there was an additional charge for parking. He gave me a ticket that I thought I would show at my departure next day but at the parking place they would not let me go without paying. That was a surprise for me. Also, at the front desk they did not ask me if I was a member of the Marriott hotels, I am, so I could have given them my name and number to add points or miles.
The hotel was very luxurious, mable lobbies, marble bathrooms. Beautiful views of Miami bay. One could have lived in the bathoon it was so big and plush. The room service menu was expensive, however we were not too surprised at this as the hotel was definately upmarket & luxurious
Front Desk staff made great accommodation for my early arrival and made quite sure I was well taken care of. Restuarant breakfast of Corned Beef Hash & Eggs was spectacular.
The service at four seasons is exceptional in every area. An amazing experience. Everything was perfect
Professional and courteous staff, wonderful bedlinens, large well- equipped bathrooms, extremely quiet hotel. Outside a large, nicely warm pool. Remember this is not a beach hotel, you are among the skyscraper financial buildings on Brickell Av but the service is outstanding as are the views and there are plenty of good restaurants/cafes in the area.
Amazing staff, great dinning
Very helpful and friendly personnel
You get what you expect from a business hotel near the airport
The facilities are clean, the staff very friendly, the room was comfortable. Excellent location.
too far from Airport, would next time stay closer
Excelent hotel, nice room: clean, friendly front desk, free parking and web, many good details. A little far form the beach: you can rent a car right there: ask the front desk.
Buena ubicación en Miami.
Pretty clean room. King room was a nice size. Liked the fridge and microwave. Horrible views and could be a bit cleaner..wanted better pillows.
Muy confortable y bien ubicado.
Es un hotel muy nuevo con personal muy amable y super limpio, realmente lo recomiendo Es mi tercera vez que me hospedo en el hotel y creo que ha sido una muy buena estancia, todo me ha gustado, realmente lo recomiendo
Please write at least 15 words the staff was very helpful and pleasant. I will definitely stay again. No
Location. The person at the reception desk during my check in was not friendly nor courteous. I wish I had gotton his name. Even pointed at the wrong direction after check in. Steering me toward the restaurant area instead of the elevators. The room was in a very strange state: all the drawers were open, seat cushens raised, waste basket placed on the chair. I did not understand at all.
Excellent location for a short stay. I was doing a short stop for my trip and this hotel seemed excellent. It didn't disappoint. Bathroom was a bit old. Other than that the room was OK. Lift was old too and about to break.
Det var et plus at hotellet tilbød gratis shuttle (bus) fra lufthavnen til hotellet. Så skulle man ikke tænke på at finde en taxa. Dog havde det været rart med en køreplan over bussens afgangstider, samt en klar markering af hvorfra bussen afgik ved lufthavnen, da der var lidt usikkerhed om man stod og ventede det rigtige sted.
It is very well located. Room service closed at midnight and in the room there is not minibar available
Loved the hospitality and the luxury N/a
Great location, clean rooms, friendly staff. Overpriced
The location was very convenient for my business trip and has easy access to/from 836. It has great facilities like the gym and restaurants in the lobby. I also liked the daily rate for self parking is only $7 a day, most hotels I've stayed at charge $20-30/day. Aging structure, old and small elevators, dirty carpets, slow flushing toilets, cheap bedroom furniture. It's clear that this building (which used to be a Radisson in the 90's) needs a deeper renovation, including the unappealing brown-glass facade. All of that said, for less than $150 a night I think these things can be overlooked at.
The bedroom N/A
There was a room on my food that was smoking marijuana and it filled the whole floor with the offensive smell . In addition , the hotel staff was not very responsive or accommodating to house guest when told about the situation
The staff was being really helpful. They charge for parking, despite the location wasn't any close to downtown.
Nice stay. No complaints! I think English should be the number one language in the USA. Most of your employees I dealt with obviously spoke English only as a seond language.
Very clean, the employees very nice The breakfast was terrible and expensive, no hotcakes available on saturday
Everything! The staff was excellent and accommodating when necessary...excellent place for business travelers and to relax. Not applicable.
We got a room with broken heater, very bad experience.
The room was clean. The staff was nice,but the cleaning staff did not speak English. I didn't like the bathroom. We didn't have tablecloths for two days. The bed was uncomfortable. I wouldn't stay at Aladdin again.
the fact that its called the Aladdin and it was decorated like a chinese restaurant. there was no blanket on the bed. Oh and the fact that there were 6 police cars surrounding the building when I came out to return to the airport at 430 am.
Nothing at all Everything was horrible
The location was great , Close to Miami international airport, staff was friendly and quick. The room doesn't have any carpet, so then you would expect slippers! No slippers! Any hotels I have been at they have some amintis this one when we called for tooth brush, and tooth pest they told us they don't have.nothing like we sow on the web!!!!
This guest did not leave comments about this hotel.
Mirrors on the ceilings and nice glass shower. Little outdated no rugs on the floor and housekeeping could have been a little better
This guest did not leave comments about this hotel.