Find billige fly til USA

Fordele: "Friendly and cheerful!"

Ulemper: "I couldn’t sleep in a chair... wish I could"

Fordele: "I love the overwhelming positivity exuded by the stallions in business class. Sometimes good things happen to mediocre coffee, others not so lucky!"
Ulemper: "The guy next to me looked like Joel Osteen and his daughter was actually Cardi B. I could feel the existential dread coming from their tray tables. Also, Lemon and Caramel cheesecake? What an awful flavor combination."

Fordele: "Nothing"
Ulemper: "Everything. Stinky, dirty cabin. No running water in the bathrooms. Delays on the tarmac."

Fordele: "Food was good and so was the movie selection"
Ulemper: "Boarding was slow and the interviewers were disrespectful. Also I was upgraded last minute and I could never understand the system by which upgrades to first class are granted. Just because I used my points to buy the flight I wasn’t eligible for an upgrade to the one seat left in first class even though the flight is full and I am the first one on comfort+ upgrade list and there was no one on delta one upgrade list."

Fordele: "Smooth and easy."
Ulemper: "Not applicable"

Fordele: "Premium boarding breakfast sandwich pretty good"
Ulemper: "My screen stopped working in the middle of an episode."

Fordele: "Everything is perfect"
Ulemper: "N/a"

Fordele: "Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration."
Ulemper: "No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle."

Fordele: "the service in general very nice"

Fordele: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."

Ulemper: "Much older plane. Not as comfortable as some other planes I've been on."

Fordele: "Nice people. Very helpful."
Ulemper: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Ulemper: "There delay"

Fordele: "Layout of aircraft"
Ulemper: "Couldn't find USB port."

Fordele: "Easy ride back home."
Ulemper: "Limited options for closed captions video. Any announcement was not mentioned in writing."

Fordele: "The airline did not disappoint and the customer service were very professional"
Ulemper: "Make sure the new signs are posted in all airports for boarding. That will help control people at the entrance"

Fordele: "Updated plane, movies are old but a verity"
Ulemper: "Lost two pieces of luggage"

Fordele: "the meal was OK and they served ice cream midway between SFO and JFK."
Ulemper: "Late departure. Long delay getting to the get because of congestion at Terminal 4."

Fordele: "Enjoyed food and movies.Woul"
Ulemper: "Would like more comedy or romance movies. Becky"

Fordele: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
Ulemper: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."

Fordele: "Comfort and boarding"
Ulemper: "Delay and food"

Fordele: "On time. Funny pilot"

Fordele: "Nothing about it was good. They made us Americans feel so unwanted."
Ulemper: "The staff was rude"

Fordele: "I didn't like anything because the fly leat 3 hours"

Ulemper: "Vi skulle fra Aalborg til Austin TX. Først blev vores fly fra Amsterdam til Atlanta cancelled. Vi blev ombooket via Detroit. Men så var flyet til Detroit forsinket, og køen i immigration var så lang at det ikke kunne lade sig gøre at nå flyet til Austin. Nu sidder vi så og venter på det næste fly til Austin, og er meget trætte. 2 ombookninger på samme rejse - det har jeg dog alligevel aldrig oplevet før!!!"

Ulemper: "Vi skulle fra Aalborg til Austin TX. Først blev vores fly fra Amsterdam til Atlanta cancelled. Vi blev ombooket via Detroit. Men så var flyet til Detroit forsinket, og køen i immigration var så lang at det ikke kunne lade sig gøre at nå flyet til Austin. Nu sidder vi så og venter på det næste fly til Austin, og er meget trætte. 2 ombookninger på samme rejse - det har jeg dog alligevel aldrig oplevet før!!!"

Ulemper: "Headphones suck"

Ulemper: "Extreme delays"

Fordele: "Excellent trip. Provided ample food snacks and drinks."

Fordele: "Smooth. Fast."

Ulemper: "See above airport connection disaster...."

Fordele: "We landed 50 min early!"
Ulemper: "The aircraft could have been cleaned more thoroughly before boarding."

Fordele: "Nothing"
Ulemper: "Being scammed by the Chinese, China Southern"

Fordele: "The prompt transfer"
Ulemper: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"

Fordele: "Comfortable seating in business class Arriving JFK early."

Fordele: "All restroom floors were wet. I have seen this in others 767's too. Is this a 767 phenomenon"

Fordele: "The stewards were professional, courteous, efficient, helpful, excellent at keeping the cabin clean, kind, and just overall wonderful."
Ulemper: "Nothing"

Fordele: "Stewards"

Fordele: "loved the cookies!"
Ulemper: "Wish there were more legroom on those little planes."

Fordele: "On time"

Ulemper: "cramped"

Fordele: "Plane got to NY."
Ulemper: "Plane got to NY an hour late due to a maintenance issue, and we missed a connection because of it. Delta staff very unhelpful regarding connections and rebooking... we got redirected to a wall of phones to call for help."

Fordele: "Was good"

Fordele: "Excellent"

Fordele: "the Ground team from Israel to New York was amazing and very helpful."

Fordele: "It's what I didn't like....as a Sky Miles member I should get a free bag. Small aircraft for a FL trip."

Ulemper: "Announcements were difficult to hear. ?static"

Ulemper: "make me sleep in the airport unexceptedly"

Fordele: "Was put in German Airport jail"
Ulemper: "See above. United sold me a ticket they knew would get me sent back after being detained"

Ulemper: "Leg room was terrible in economy and food was poor from the USA"

Ulemper: "Lufthansa burde presse lufthavnen i Frankfurt til at ge bemanding imsilkerhedskonteollen. Kl 6.10 i morges tog det 35 min i business køen og mindst 50 mini economy køen"

Fordele: "flyturen i sig selv var fin men var forsinket."
Ulemper: "Flyet var forsinket så jeg missede forbindelsen til CPH i Frankfurt. Det kan ske. Blev omboket til tidligt fly næste morgen. Sådan måtte det jo så være. Men at skulle stå i kø som business pasager i 55 min for at få hotelvoucher og nyt boardingpass var for meget. Economy havde endnu længere kø. Skikkerhedstjek næste morgen i Frankfurt tog 35 min for business og op mod 1t for economy!"

Fordele: "fast boarding"

Ulemper: "The in-flight snack - choice of two disappointing sandwiches."

Fordele: "Food was good and crew were helpful."
Ulemper: "Seat could have been comfier!"

Fordele: "See my earlier remarks"

Fordele: "One of the crews interrupted me in the bathroom while I was using the bathroom by banging on the bathroom door saying I had stayed more than 20mins in there and that you guys have time limits to be in the bathroom even when I tried to explain to her from the bathroom that I had constipation, she"
Ulemper: "She would not listen to me. I had to come out, unfinished, embarrassed and couldn't even wash my hands before going back to my seat. Other than that, every other experience was excellent. Please lecture your crews about constipation and to listen. Thanks."

Ulemper: "Maden er kedelig og der var ingen valgmuligheder."

Ulemper: "They ran out of vegetarian options so I only could have salad, bread and butter"

Ulemper: "When purchasing tickets on KAYAK be very careful to notice you often ARE NOT buying the ticket from the airline and any issues you have will be with the reseller and not the airline. KAYAK should be more clear about who the seller is and you should ABSOLUTELY stay away from resellers unless you like to gamble."

Ulemper: "Delayed boarding for no apparent reason. The plane was sitting on the tarmac for at least 2 hours before scheduled boarding."

Ulemper: "We were put on standby. We expected our names to be called for seat assignments but we didn’t expect we could just swipe our boarding pass and our seat assignment would show. It’s a nice feature but I didn’t like that it wasn’t clearly explained to us."

Fordele: "Fantastic staff excellent aircraft"
Ulemper: "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"

Ulemper: "Seat!!!!!!!!"

Ulemper: "Quite satisfiedoverall"

Fordele: "All was good."
Ulemper: "All was good."

Fordele: "friendly staff"
Ulemper: "poor sandwhiches, dry bread. Lost my suitcase when arriving in Billund - got it late next day"

Fordele: "friendly service"
Ulemper: "poor sandwhiches, dry bread"

Fordele: "Food is better than other airlines, keep it up!"
Ulemper: "breakfast was just a muffin. used to be a real breakfast with bread, butter etc. would be nice to bring that back"

Fordele: "The Staff"
Ulemper: "Nothing"

Fordele: "Lufthansa når det er bedst - turen var en bevidst fravalg af Airfrance der også flyver fra København til Alger - og dette fravalg kan anbefales, hvis man ikke har svært ved at komme tidligt af sted..."
Ulemper: "N/A"

Fordele: "SAS når det er bedst - for det var faktisk SAS der lagde fly og personale til..."
Ulemper: "N/A"

Fordele: "The staff was helpful and courteous"

Ulemper: "Requested vegetarian and was served vegan"

Fordele: "Regardless the delay, the company feed us with sandwich and snacks to pass the time"
Ulemper: "The only thing I didn't like was that I wanted to watch the The Boss baby movie and it was unavailable. All other movies were ok"

Ulemper: "My bag is missing am so worry about that To IAD LH 0418/25 VIA FRA LH 0693/25 VIA 0220 216418 LH 216418"

Ulemper: "great and easy"

Fordele: "I love the comfort and the space in the airplane"

Fordele: "Attendants were pleasant"
Ulemper: "We were delayed on the tarmac for an hour and a half"

Ulemper: "Woman across the isle from me fell asleep and let her two toddlers run wild."

Fordele: "On time"
Ulemper: "Leg room"

Ulemper: "No major issue."

Fordele: "The overall experience was great."
Ulemper: "Nothing"

Fordele: "Lufthansa kept to the time schedule"
Ulemper: "At Frankfurt, the boarding gate was changed two times."

Fordele: "staff at airport were friendly, helpful"
Ulemper: "telephone reps NOT helpful and do not know the airplane seat maps"

Ulemper: "Delays in Nice led to a narrow window for connection. More than ten people were left behind - doors practically closed in our faces - and Lufthansa was wholly unhelpful in rescheduling flights. Lines to speak with agents were absurd and then attendants had to take breaks instead of resolve issues. There were no solutions offered, only poor communication and an unwillingness to accommodate a significant number of customers who were inconvenienced. Finally, a "random inspection" led to a handful of passengers being surveyed by the German local police. Interestingly, a number of us were Hispanic Americans. The whole experience was extremely negative."

Fordele: "Excellent connection arrangements in Munich. Departing gate just steps away from the arriving one!!! German punctuality as well."
Ulemper: "Too little space between consecutive rows on the plane."

Ulemper: "It was my bad luck to be near two children whose parents would not keep them quiet and who played games on their screen for nine hours straight, shrieking the entire time. Nor did any of the stewards help or say boo to the parents."

Fordele: "Lunch was good."

Ulemper: "I have not even had this trip because the Lufthansa denied my boarding and canceled and rest of the trip"

Fordele: "Lufthan changed aircraft and totally screwed by seat assignment, very bad."

Fordele: "Everyone is very very nice!"

Fordele: "Nothing"
Ulemper: "Luftansa gives up and goes out of business."

Fordele: "That was the best airline meal I've ever eaten. It was a lightly curried chicken. Outstanding. Extremely fast boarding. Boarded entire airplane in less than 15 minutes. Nice selection of movies and audio. All of which you could stop, pause, fast forward, and rewind."
Ulemper: "No reading lights. No attendant call button I could find. Not much air volume. That pesky lack of leg room. Short seat belts."

Ulemper: "It took over three hours for them to unload our baggage. Completely unacceptable. Terrible coordination and planning with the Dulles baggage handlers."

Fordele: "Why am I getting this email. I am not this person taking this trip..I'm frustrated with this ...I talked to the the airline already numerous times and still I am getting emails from Lufthansa and kayak."

Ulemper: "crowded plane unfrindly staff no choice of meals long wait on board"

Ulemper: "Very tight connection and a long distance between gates. Advising customers of this in advance would be helpful."

Fordele: "Perfect"
Ulemper: "More food"

Fordele: "Why the 3 hours delay?"
Ulemper: "Be on time"

Fordele: "This was a flight operated by Austrian Airlines, which does a substantially better job than United."
Ulemper: "Poor selection of films on the entertainment system."

Fordele: "Amazing"
Ulemper: "Nothing"

Fordele: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Ulemper: "It would be wonderful to have all seats the same as first class for a long distance flight."

Fordele: "On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline."
Ulemper: "No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something."

Ulemper: "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."

Fordele: "It was a high quality service hands down."
Ulemper: "The available entertainment choices were a little limited."

Fordele: "Almost every thing was very good"
Ulemper: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."

Fordele: "On time"
Ulemper: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"

Ulemper: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."

Ulemper: "Delay"

Ulemper: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"

Fordele: "It was a very safe trip"
Ulemper: "Small space in Economy class"

Ulemper: "Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight."

Ulemper: "Hot meal was awful"

Fordele: "I received an upgrade to a larger and more comfortable seat. The beverages were good and the staff was terrific."
Ulemper: "The food quantity was skimpy considering the duration of the flight."

Ulemper: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."

Fordele: "That it is over"
Ulemper: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."

Fordele: "Nice"
Ulemper: "Food"

Fordele: "Despite airport issues, we took off quickly and all went well. No complaints"
Ulemper: "No problems."

Fordele: "proff handeling of sick person !Othervise quiet and nise trawel!"

Fordele: "I like the food , service and clean airplane."

Fordele: "Was on partner airline Austrian Air. Very good service."
Ulemper: "At Vienna gate G31 it was difficult to hear announcements."

Fordele: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Ulemper: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."

Ulemper: "N/a"

Fordele: "Short flight from Milan to Vienna. Easy check in -- which at MXP is always a plus and a relief, Crew was very friendly, attentive and focused on the passengers and their job. A smile is worth a million dollars!"
Ulemper: "I loved it all!!"

Fordele: "When you travel with an infant it's already a difficult trip but it's really fraustrating when you find out that they didn't assign you to the seats with the baby bassanet, and when I went to the counter to fix the problem instead they change our window seats to an isle seats without even asking or notifying us with the changes, and they when I asked how come you don't automatically assign infant reservations to infant seats their excuse was what if there were more infants than available infant seats and they already gave out those seats with extended leg space to others who already had paid for it, and surprisingly there were multiple of infants on board none of them in those seats but rather the other passengers who paid for it, so basically they got paid extra and you will only suffer for almost 10 hrs so they can make extra profit. NEVER AGAIN AUSTRIAN AIRLINES!!!"
Ulemper: "Entertainment on board was useful"

Ulemper: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."

Ulemper: "Too many customers use more than their fair share of the overhead space. A lot of passengers placed their luggage and their personal item above. This left those of use who use only our fair alottment searching for a place for what we fairly should be allowed to use."

Fordele: "Boarding was efficient and quick"
Ulemper: "Seats were uncomfortable."

Fordele: "The flight attendants were very friendly and spoke English well. Loved the food and the service"

Fordele: "I enjoyed the flight along with my girlfriend from beginning to end. The flight attendants were very courteous & the service was fast & the food & drink portions were generous."

Fordele: "It was the best flight I've had and the best Pilot. Thank you, Corina Pauta"

Fordele: "The flight was good, the food was good, the crew was excellent"
Ulemper: "The wheel on my luggage was broken (it was fine the whole trip). I had to throw out my bag after I got it home"

Fordele: "The service on board was fantastic. The flight was very smooth."

Fordele: "Everything"
Ulemper: "Nothing"

Fordele: "the crew"
Ulemper: "There was no space. Even though I wore compression socks and got up to walk frequently, my legs were bruised as I could not stretch out for any extended time. The seats are cramped and you are in one position. The flight was almost 9 hours and it was too much for me."

Ulemper: "small and cramped airplane"

Fordele: "Reasonably on time. Food and service were passable."
Ulemper: "Very old plane, the entertainment system was awful. Wifi did not work at all."

Fordele: "Nice flight..friendly staff, tasty food, and on time arrivals."
Ulemper: "I did not like vendors at the Vienna airport charging me 2 dollars U.S. for 1 Euro. When checking the exchange rates the next day it was $1.15 per Euro.. I feel taken advantage of paying $44.00 U.S. for a snack that was 22 Euros. It happened again with another vendor there..$6.00 for a 3 Euro small bottle of water."

Fordele: "The crew were nice."
Ulemper: "Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?"

Fordele: "Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports."

Fordele: "I liked the service and the polite staff. Timelyness also we liked.I will use united again."

Fordele: "The flight was quick, food good, crew friendly. we landet earlier than expected."
Ulemper: "This was an older plane and even I paid for economy plus, there was no outlet, no on ddemand movies and the seat was not as comfortable as in a newer plane. Very little space in the overhead departments, even for carry on luggage."

Fordele: "Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time."

Fordele: "Flight wasn't overcrowded Attendants were very nice Entertainment system was very good (new screens with easy interface, broad selection of movies and TV shows)"
Ulemper: "Food and beverages could have been a bit more frequent. One lunch and a small sandwich over a 9 hour flight, I felt hungry at some point"

Ulemper: "I am charged twice/ one from united and another from Austrian airlines and at this point trying to resolve that. Very disappointing at best. The seat upgrade for $139 was a rip off."

Fordele: "Nothing was overly terrible. The chicken was pretty good. Mostly on time departure and arrival. And smooth boarding / exiting process."
Ulemper: "Food - pasta was awful, snack was tiny, 9h 30m flight. Should probably have more than a half a sandwich snack. Space - tiny. I am 6' and 190lbs, knees were basically wedged against the seat in front of me. My girlfriend is 5'9" and she was even complaining about space. Entertainment - really limited movie selection."

Fordele: "The staff was friendly and the meals were nice. It's crew was trained and the flight was pleasant. The seats were comfortable and the entertainment had lots of options."

Ulemper: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Ulemper: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Ulemper: "Very nice crew and great food"

Fordele: "Crew is excellent, polite and personal!"
Ulemper: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Fordele: "Comfort"
Ulemper: "Wifi on klm"

Fordele: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Ulemper: "Nothing"

Fordele: "The socks offered in business were comfortable and nice looking. The red wine was good."
Ulemper: "The food was just average and the seat not too comfortable"

Fordele: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Ulemper: "Not being to help on the ground in Copenhagen with delta issues"

Ulemper: "Crew members in Amsterdam were very rude and disrespectful"

Fordele: "economy plus seats were nice, great movie selection, especially international movies"
Ulemper: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Fordele: "Yes"
Ulemper: "Everything was good"

Ulemper: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Ulemper: "Travelled business class and was ace experience"

Fordele: "The seat was a little uncomfortable but the crew were amazing."

Ulemper: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Fordele: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Ulemper: "the headrest is hard. Apart from that- all was fine"

Fordele: "Crew was ok."
Ulemper: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Ulemper: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Fordele: "Overall KLM experience is good"
Ulemper: "Food quality was mediocre for a business class flight."

Ulemper: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Fordele: "God komfort og fin service"
Ulemper: "Dårlige høretelefoner"

Fordele: "Perfekt"
Ulemper: "Dårlige høretelefoner"

Fordele: "Entertainment options."
Ulemper: "Service was poor, seat did not recline, and the food was terrible."

Fordele: "Efficient boarding system, clearly signposted. Professional staff"

Ulemper: "old screens and entertainment system leg room to small"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Ulemper: "Nothing special"

Fordele: "Crew was great, very nice"
Ulemper: "Not enough legroom"

Fordele: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Ulemper: "Can't think of anything."

Ulemper: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Fordele: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Ulemper: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Fordele: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Ulemper: "Cramped seating."

Fordele: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Ulemper: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Fordele: "Great"
Ulemper: "Great"

Ulemper: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Fordele: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Fordele: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Ulemper: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Fordele: "The food service was good and the flight attendants were friendly."
Ulemper: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Fordele: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Ulemper: "Nothing"

Fordele: "Just great crew."
Ulemper: "Not comfortable at all and will not book KLM again."

Fordele: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Ulemper: "Nothing to be honest . All positive."

Fordele: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Ulemper: "Nothing!"

Fordele: "The sandwiches were simple yet just the right touch, on all four flights."

Ulemper: "suitcase didn't turn up, although connection was quite tight"

Fordele: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Ulemper: "Nothing."

Fordele: "great choice of entertainment content, friendly crew"

Ulemper: "The bags where damaged from the staff"

Fordele: "They were awesome."

Fordele: "Poor"
Ulemper: "Poor"

Fordele: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"

Ulemper: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."

Ulemper: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Fordele: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Ulemper: "The seat could have been much better as far as reclining and space. Overall I loved the flight."

Ulemper: "Delayed"

Ulemper: "Delayed"

Fordele: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Ulemper: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Ulemper: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"

Ulemper: "Flight was delayed"

Ulemper: "Seat angle adjustment was not the most comfortable for sleeping."

Fordele: "Personalet er virkelig venligt og service orienteret. Gode film valg"
Ulemper: "Maden var ringere end almindeligvis. Jeg finder det er mærkværdigt at man får servering og så når den nærmest er indtaget, så først kommer brød. Savner engelske tekster på engelske film, det er svært at høre al tale på filmen, både på grund af støj fra flyet og kvaliteten af øre telefonerne"

Fordele: "Seats are comfortable on Business Class. Service is good"
Ulemper: "Constant delays specially from CDG! Poor cabin service specially on this flight."

Fordele: "Crew was attentive. Timings were spot on."
Ulemper: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."

Fordele: "Arrived on time."
Ulemper: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Fordele: "Air. France usual"
Ulemper: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Fordele: "great food, entertainment and seat comfort"
Ulemper: "nothing"

Fordele: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Ulemper: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Fordele: "The transfer times were excellent"

Fordele: "Nice staff. Flight on time."
Ulemper: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"

Fordele: "Fantastic Crew!"
Ulemper: "Seats are comfortable but tight."

Ulemper: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Fordele: "Food was ok."
Ulemper: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Fordele: "Crew was friendly and attentive but hard to understand"
Ulemper: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."

Fordele: "The staff were very helpful and professional."
Ulemper: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Ulemper: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"

Fordele: "Just a routine flight but done with perfect execution."
Ulemper: "Nothing."

Fordele: "Flight crew, pilot,food and entertainment options were great"
Ulemper: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"

Ulemper: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."

Fordele: "Flight on time"
Ulemper: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Fordele: "Nothing"
Ulemper: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Fordele: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Ulemper: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Fordele: "25 min ahead schedule!!!"
Ulemper: "Cabin space, too narrow rows."

Ulemper: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Fordele: "Absolutely everything perfect."
Ulemper: "Through my own fault I ordered a different seat instead of window seat. :)"

Fordele: "Everything!"

Ulemper: "Screen broke half way through flight. Food was poor"

Fordele: "It was ok fligh"
Ulemper: "Food was not so good"

Fordele: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Fordele: "Food was excellent and crew was very nice."
Ulemper: "Could not check in online before my flight and no zones to board just line up and go apparently."

Ulemper: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Fordele: "Nice food Right in time Police and customs formalities easy"
Ulemper: "Poor comfort in business class No entertainment at all"

Ulemper: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"

Ulemper: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"

Fordele: "Seats were comfortable with good recline. Food was good, but not excellent."
Ulemper: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."

Fordele: "The flight attendant was very nice to me. TV was very good. space was enough ."
Ulemper: "We had to pay for wi fi."

Fordele: "The boarding process was smooth and the crew friendly. Flight ran on time."
Ulemper: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."

Fordele: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
Ulemper: "There is nothing I did not like."

Ulemper: "delay for one hour with not even a glass of water very old plan video with tiny screens and bad resolution food quality especially bread is not good"

Ulemper: "Wheel chairs for my ill and aged parents was not provided"