Find billige fly til USA

Fordele: "Crew"

Fordele: "Great service in 1st class"
Ulemper: "All good"

Ulemper: "horrible dry croissant for breakfast"

Fordele: "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Ulemper: "Maybe just change the quiche. Very dry"

Fordele: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Ulemper: "Nothing"

Fordele: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Ulemper: "Bread of sandwich was dry."

Ulemper: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Fordele: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Fordele: "Upon arrival in ZRH, there was a separate small bus for the business class passengers. It was nice to not have to wait for all passengers to deplane before being transported to the terminal."

Fordele: "It was a lovely easy flight, always lovely flying star alliance."
Ulemper: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Fordele: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Ulemper: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

Fordele: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Fordele: "Everything was perfect."

Ulemper: "service was least friendly at this part of my flight"

Fordele: "A nice crew n my seat next to me was empty so I can sleep well..."
Ulemper: "Maybe give every passenger a bottle of water..."

Fordele: "Cabin cleanliness isgood"
Ulemper: "Food is bad"

Ulemper: "Food is bad"

Fordele: "Punctual modern aircraft."
Ulemper: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Fordele: "Swiss quality, punctuality and reliability."
Ulemper: "No negatives."

Fordele: "Reliable, modern cabin, nice crew"
Ulemper: "Some more music choices would be nice"

Ulemper: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Ulemper: "Having no entertainment in the flight"

Fordele: "Nice cabin, clean . Friendly crew"

Ulemper: "the seat did not reclined, it was broke. travel with my wife on different seat my wife had a broken knee and they assigned a seat smack in the middle of the isle and she told me she almost past out because she could not move I had a passenger in the back that was kicking my seat every few minutes and I woke up every time I went to sleep"

Fordele: "All good, just perfect and friendly crew. Great aircraft (B777)"

Ulemper: "Entertainment system was not working"

Fordele: "Though I was never sent an email for my daughter's check in, I had a different reservation for her but still under my name and same email, when I called on the phone the people were pleasant. They still never provided me with an email though and information allowing me to have my daughter checked in. they only provided me with her reference number."
Ulemper: "All in all we had a poor experience and my family and I were disappointed. I'm about to book yet another ticket for my brother, but this time I'm not considering Swiss Air. Just so you know, I'm a very positive person and appreciate every polite and courteous gesture. Unfortunately this experience didn't allow me to do so."

Fordele: "A good airline and a good flight. Lots of entertainment options."
Ulemper: "Zurich is a confusing Airport, where signs are not obvious, and the queues are poorly formed. They should improve that for sure."

Fordele: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Ulemper: "Nothing, everything was superb"

Fordele: "All very comfortable"
Ulemper: "It was delayed"

Fordele: "I had a wonderful experience the whole way through."
Ulemper: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

Fordele: "The length of the flight"
Ulemper: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Fordele: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Ulemper: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Fordele: "Good flight"

Fordele: "choice of movies were very bad"

Fordele: "On time and standard service."

Fordele: "Professional service"
Ulemper: "Lounge in Dublin poor"

Fordele: "Service"
Ulemper: "All was great"

Fordele: "It reminds me of school dinners"
Ulemper: "Bland, over cooked No thought into the presentation or flavour"

Fordele: "Fully reliable"

Fordele: "People friendly"
Ulemper: "Food was poor, really poor, no options for the children Headphone socket in the seat"

Fordele: "Overall good"
Ulemper: "Delay"

Fordele: "Smooth, on time flight"

Fordele: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Ulemper: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"

Fordele: "Friendly crew, clean flight"
Ulemper: "Charged 45 SF (about $50) to check 1 bag"

Fordele: "On time"
Ulemper: "Engine shut down juast as the safety briefing started but all was good when it started again. A light meal would have been better than yoghurt & biscuits. Staff were very helpful."

Fordele: "Flight was overbooked so we were offered a cash incentive to volunteer to wait for the next flight, which we accepted. Boarding staff were great."
Ulemper: "Very long time to board which resulted in flight leaving late"

Ulemper: "Slight delay."

Fordele: "Food was tasty and of decent proportions, entertainment, while somewhat limited in selection, contained a number of compelling movies bar I enjoyed. I had a bulkhead seat, which was exceedingly comfortable"
Ulemper: "USB port was broken in the seat, but enjoyed the entertainment offered that I didn't need it."

Ulemper: "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."

Ulemper: "Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory."

Ulemper: "Squishy space and very late flight unfortunately"

Fordele: "Most of it was of a reasonable standard."
Ulemper: "Plane was full"

Fordele: "Karl was amazing! So helpful and sweet!"
Ulemper: "Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise."

Fordele: "Amazing and helpful crew. Great seat."

Fordele: "Crew were great! Neck cushions on chair aren’t adjustable and not comfortable."

Ulemper: "More leg room"

Fordele: "The crew was maybe average, that was still the best point."
Ulemper: "Extremely tight space. The food was almost inedible. Awful."

Ulemper: "The food is not very good at all. One mediocre meal served soon after take-off, then for the rest of the flight tasteless, cardboard pasties and wraps."

Fordele: "I had one of the few empty seats next to me."
Ulemper: "The food is awful. Not enough toilets."

Fordele: "Provides the service you'd expect from an international carrier. Boarded on time, seat actually reclines, meals, baggage, seat assignments are included in the price. Staff treat you well and the price isn't bad."
Ulemper: "Virgin website is slow and not intuitive. Couldn't get seat assignment until i was at the gate. No explanation why. Boarding announcements delivered via ESP. Half of the passengers were still in the boarding area because no one heard announcements. Arrived 30 min early but had to wait on the tarmac for 45 min for a parking gate. Baggage delivery at JFK took forever."

Fordele: "- Special meals available for those with dietary restrictions. - Friendly cabin crew."
Ulemper: "- Boarding kept getting delayed without any warning. - Duty free purchase was meant to be collected just before boarding the plane but mine was not there. This was not so much an issue but the man said he would have my bag sent to my seat and I was subsequently approached by a crew member who asked for my receipt. Which he was holding in his hand. I would have thought it would be quite easy to confirm the person without them having the receipt as the their name and seat number is on the receipt but he had to go back and check if it was okay. - Found it hard to sleep on the overnight flight due to uncomfortable seats. Would probably not be an issue in upper class. - No comment on entertainment as did not use it."

Fordele: "Limited numbers in the top deck, silence, service and deplaning first."
Ulemper: "Food has to much of an asian slant."

Fordele: "Everything except the food"
Ulemper: "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."

Fordele: "Friendly staff"
Ulemper: "Lack of business class seats and no premium economy seats on this flight"

Ulemper: "No flight"

Ulemper: "Missed connection to SFO"

Ulemper: "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"

Ulemper: "The flight change the gate number immediately so I missed my flight"

Fordele: "Although we were badly delayed the cabin service was excellent in every way. Good meal , cheerful staff and well turned out."

Fordele: "We paid extra for exit row seats so we had good leg space"
Ulemper: "The seats are so small that only your backside fits on it and we are not big people. There is no support for the thigh and I had severe cramps after leaving the aircraft. The flight to LA with Virgin Australia was far more comfortable."

Fordele: "The cabin crew were excellent!"
Ulemper: "I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet."

Fordele: "The service, the drinks, the crew were friendly and professional. Entertainment choices were excellent.0"
Ulemper: "The space was a bit cramped and the poxket in front of the chair to jeep things was broken."

Fordele: "Cabin crew were accommodating and nice throughout the flight. Meals were good and the service was quick. Large range of entertainment selection for the trip helped pass the time."
Ulemper: "The check in process and boarding process were very slow. It made going through security a bit stressful and I didn't have much time after going through the security to use the bathrooms or get a quick bite to eat before the plane boarded."

Fordele: "Food and entertainment was excellent"
Ulemper: "Staff seemed a bit stressed and busy but very efficient"

Fordele: "Smilende og friske besætning under hele turen - go mad"
Ulemper: "Havde forventet lidt bedre sæder end i Ryanair - og meget lidt plads på de 4 midtersæder"

Fordele: "I had a comfortable flight to Tobago. Staff was quite friendly and helpful"

Fordele: "Friendly cabin crew, excellent food and drinks. Very happy with the service we received"

Fordele: "The entertainment selection was good, though I didn't need to see the blurb about having vloggers available before every movie. One of the very few airlines to use boarding by rows, which speeds up the boarding process."
Ulemper: "The legroom is very cramped, pretty difficult to eat your meal with the seat in front reclined. The crew were not very attentive: they completely missed me while I was waving the rubbish on their collection rounds. In the end I had to dump it myself in the toilet bins. The PA system is too loud compared to the rest of the entertainment, had to remove the headphones for each one of them."

Fordele: "Quite a big choice of movies and TV shows to watch, more than enough for an eight hour flight. Normal headphone plugs so you can use your own."
Ulemper: "I booked together with my wife, yet we were allocated seats apart and were not able to be reassigned together. The leg room was so tight that I could not pick up things off the floor without putting my head in the next persons lap. Though the cabin crew were smiley and friendly, it was hard to get their attention when needed. The PA system is much louder than the entertainment, so announcements were ear bursting. The dinner selections ran out early, so a good proportion did not get their choice."

Fordele: "The flight was a good flight overall. I was able to relax on the flight because I had the option of paying for a seat with more leg space. The cabin crew was pleasant and quite helpful"
Ulemper: "I didn’t like the fact that I had to pay for extra leg space. I’ve travelled with other airlines and had to option to choose my seat without any additional charge"

Fordele: "Check in was very smooth with very friendly staff. On board crew was very welcoming and service was excellent."
Ulemper: "Aircraft configuration of the 787-9 was very poor with 9 seats abreast making the seats very cramped and very poor leg room."

Fordele: "Boarding, flight and crew all great. Having the connecting security pass in the airport which is a lot less busy than the main area. Good info given for connection."
Ulemper: "Food (main meal) wasnt the best but great snacks and drinks. Having to check in again in gatwick even though jad boarding passes."

Fordele: "We really enjoyed flying with Virgin and so made sure we booked into a Virgin flight for this trip and not delta. The food was good, entertainment good when it worked."
Ulemper: "We got told that our flight number had changed from VS103 to VS4049 but still a Virgin flight. Only when we checked in we found out we were now flying with Delta and number was now DL285. Was not happy as wanted to fly with Virgin.The seats were ok but the entertainment system went down mid film. Took an hour to get started again. The games didn't work. Staff were a bit grumpy."

Fordele: "Cabin crew were friendly and attentive. Flight was on time and we got to Atlanta early"
Ulemper: "Could do with more legroom. Food not the greatest"

Fordele: "From the check in to the service on board was very good. Staff were polite and respectful."
Ulemper: "The food was small. There did not serve bread with the meal"

Fordele: "the crew were the friendliest I've flown with (Irish & British)... the lighting was very relaxing and the continuous snack service was much appreciated (especially ice cream).. gonna try premium economy next time as the seats looked even better..."
Ulemper: "Vera the entertainment screen was very good but there were no newly released movies, everything seemed to be a couple of months old... the leather headrest was comfortable but kept slipping down to behind my neck, would be nice if it was lockable in position.."

Fordele: "Everything went very fast and smooth. I didn't have to queue for the boarding. The Sita were very comfortable, the crew very friendly and halepful and the selection of the movies A+."

Fordele: "Hard product and food"
Ulemper: "Crew need to realise their voices travel and some conversations the whole upper cabin don't need to hear"

Fordele: "The speed of boarding, then the frequency of service. Cabin crew were very dedicated. All in all, a very smooth flight. Ps. my first Virgin was called Carole. ;)"
Ulemper: "The food left a lot to be desired, but apart from my flight on Emirates to Auckland, Airoplne food does tend to be somewhat......mmmm not sure what the word is, but room for improvement describes it."

Fordele: "Virgin Premium economy offers a great up-grade on economy. Seperate check in (faster), seperate boarding (earlier), better food, service and more room than economy."
Ulemper: "There appears to have been an increase in cost above that you expect percentage wise. There has been reduction in the quality of the food."

Fordele: "Legroom was much better than on U.S. carriers doing same long trip."

Ulemper: "One toilet not working"

Fordele: "Getting to Barbados from Manchester airport is convenient"
Ulemper: "The light weight on a long haul flight do not work anything over four hours you need some form of comfortability and virgin got it wrong with the seats .. yes I know the industry is all about making and saving money but you also need to Remember that most of this flight you will be sat down for"

Fordele: "Food was great, plenty of it also"
Ulemper: "I'm 6'4" and there was no acknowledgement by the crew that I was squashed into a tight seat."

Fordele: "Great service outstanding staff"
Ulemper: "Entertainment package needs to better emirates and qatar could be taken as examoles Delay un take iff 3 times now in last 12 months"

Fordele: "The food was surprisingly ok and the seats in PE were comfortable, plus there were two USB ports, perfect!"
Ulemper: "Being woken up to be asked if I wanted to eat, twice! If I wanted to eat, I wouldn't have a sleeping mask on my face, or be asleep! Plus, upper class and premium economy didn't board first."

Fordele: "The boarding and the overall flight experience was quite good."
Ulemper: "There were movie options such as Sully and Deepwater Horizon, which I think are unsuitable for flights. Overall, the movie options could have had more variety."

Fordele: "Smiling and helpful staff Great FREE food and drinks good movies Free goodie bag of travel goods, blanket, pillow etc Free candy for landing descent"
Ulemper: "Leg room is a little tight"

Ulemper: "connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness"

Fordele: "Leg room in comfort +"
Ulemper: "Removal of food trays could be done sooner"

Ulemper: "Temperature inside airplane extremely hot."

Fordele: "Entertainment was great , also being able to watch live tv. Cabin crew were good"
Ulemper: "Be on time , delayed for an hour"

Ulemper: "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."

Fordele: "There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat."

Ulemper: "I almost missed the flight because I didnt hear the announcement for boarding and I was sitting near another gate to charge my phone. Fortunately I heard the final call!!"

Fordele: "The crew was great!"
Ulemper: "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."

Fordele: "Clean Washrooms"
Ulemper: "N A"

Fordele: "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Ulemper: "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."

Fordele: "good flight, inflight menu and movie library"
Ulemper: "rude bag drop off kiosk"

Ulemper: "Both Copenhagen and New York need to go a better job on the flow of passengers through Passport control."

Fordele: "Service by crew. I was flying economy but it was par to business class."

Fordele: "Was upgraded to Comfort Plus after they had no seat for me on the plane"
Ulemper: "We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing."

Fordele: "extra legroom of comfort plus zone"
Ulemper: "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"

Fordele: "Delta does an overall nice job."
Ulemper: "Food is OK. Service is friendly though. Comfort + was nice. Bathrooms were not great, smelled, could use a refresh."

Fordele: "Seating was fine"
Ulemper: "Did not have a wheelchair waiting for my wife when we arrived in LAX"

Ulemper: "Departure delayed by 1hr30"

Ulemper: "No issues at all"

Fordele: "The crew were fantastic. Departed on time, arrived 40 minutes early."
Ulemper: "Delta One is a bit jaded on this flight."

Fordele: "The crew were good."
Ulemper: "The flight was delayed taking off. The crew tried to make it up but it was 90 minutes late in the end - I almost missed a connection. Seats were ok."

Fordele: "Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment."
Ulemper: "I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats."

Ulemper: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Fordele: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Ulemper: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"

Fordele: "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"

Ulemper: "Every thing was excellent"

Fordele: "On time"
Ulemper: "Seats did not recline"

Ulemper: "I couldn’t sleep in a chair... wish I could"

Fordele: "After a delay of over 1 1/2 due to weather, we boarded and then waited for luggage. Then our pilot said our weight was too high so we sat and burned off fuel, which delayed us a half hour."
Ulemper: "See above."

Fordele: "I was surprised by the amount of snacks and drinks on such a short flight."

Fordele: "The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids."
Ulemper: "The landing was pretty tough and we took off almost a half hour late."

Fordele: "Excellent"

Fordele: "Food was unexpectedly good."
Ulemper: "The flight was delayed for 40 minutes. We could hardly catch connecting flight"

Ulemper: "mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule"

Ulemper: "The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane."

Fordele: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Ulemper: "Crew attaitude is not really pleasant with passengers"

Fordele: "Cheese plate"
Ulemper: "TheyCharge me $25 for my bag and I’m at Delta sky Miles older plus the American Express platinum card holder it’s supposed to not be charged"

Fordele: "very nice and willing stewardesses"
Ulemper: "tragic little place for legs, lack of space"

Ulemper: "Plane was late numerous times. Boarding was painful"

Fordele: "Crew members on plane were fine, but crew at JFK airport needed training in customer service skills."
Ulemper: "Big delay because no running water in bathrooms, which caused me to miss 2nd flight. Seating was ridiculously tight. Check in online was problematic."

Ulemper: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Ulemper: "3 hours delay"

Fordele: "Food and entertainment was good"
Ulemper: "The bathroom I used was disgusting."

Fordele: "Movies"
Ulemper: "Everything else"

Fordele: "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
Ulemper: "Flight delayed, almost missed international connections"

Fordele: "Staff’s attention and patience with customers was great. They knew many were frustrated with the delay but they met our needs with a smile"
Ulemper: "Weather delay was a real bummer but I liked the app wanted to help reconnect people with other flights. The app should also tell us the reason for the delay, if allowable, especially if it weather. I almost hoed on another flight through Minneapolis but would have been stuck in Minneapolis cause I didn’t know the delay was due to weather an hour later."

Fordele: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Ulemper: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."

Fordele: "Everything was perfect and most of all ON TIME Thank you Delta!"

Fordele: "It was great. The flight attendants are always helpful to us."

Fordele: "On time"
Ulemper: "Take a long time to taxi to the gate & getting off the plane."

Ulemper: "Everything was excellent! I will be flying with them again!"

Ulemper: "Lufthansa burde presse lufthavnen i Frankfurt til at ge bemanding imsilkerhedskonteollen. Kl 6.10 i morges tog det 35 min i business køen og mindst 50 mini economy køen"

Fordele: "flyturen i sig selv var fin men var forsinket."
Ulemper: "Flyet var forsinket så jeg missede forbindelsen til CPH i Frankfurt. Det kan ske. Blev omboket til tidligt fly næste morgen. Sådan måtte det jo så være. Men at skulle stå i kø som business pasager i 55 min for at få hotelvoucher og nyt boardingpass var for meget. Economy havde endnu længere kø. Skikkerhedstjek næste morgen i Frankfurt tog 35 min for business og op mod 1t for economy!"

Fordele: "aaa"
Ulemper: "zzz"

Ulemper: "Maden er kedelig og der var ingen valgmuligheder."

Fordele: "It was very smooth, the connection was great, boarding went easy, service was nice."
Ulemper: "Couldn't check in online and because I booked pretty late, didn't get the seat choice I wanted. I purchased the flight via the Lufthansa site, but then on check-in, I found out that the first segment was SAS, so neither the Lufthansa site nor the SAS site let me check in online."

Fordele: "Crew was excellent."

Fordele: "United/ LH first called it a mechanical delay....we waited....then the weather caused this mini plane not to take off....long story short...we had to stay in a hotel...nobody gave us a voucher...our helped us with anything....very poor service"

Ulemper: "Seat!!!!!!!!"

Fordele: "Staff was very courteous. Food was pretty ok and drinks were available during whole flight. Lufthansa is a good airline"

Fordele: "All was good."
Ulemper: "All was good."

Fordele: "friendly staff"
Ulemper: "poor sandwhiches, dry bread. Lost my suitcase when arriving in Billund - got it late next day"

Fordele: "friendly service"
Ulemper: "poor sandwhiches, dry bread"

Fordele: "Could not get skybridge to operate so that we could disembark. United airlines."

Fordele: "Great service and food."
Ulemper: "after the fact, improperly disclosed baggage charge excessive and no opportunity to pay on line and avoid the charge at the airport."

Fordele: "I Luz Myriam will give to Lufthansa 10 qualification!!! in Overall, Boarding, Crew, Food , Entertainment, but 8 about Confort"
Ulemper: "Just the air conditions was too cold I asked the attendant if can warm my place a little, but she told me the other passenger are warm, she doesn't take care about me, NOT COOL!!"

Ulemper: "Check in very confusing, switched gates on me but I didn’t get the text until later, after take off. No announcement over the PA system in the airport. If my son, who was picking me up, hadn’t been tracking my flight, I would have missed it."

Fordele: "Lufthansa når det er bedst - turen var en bevidst fravalg af Airfrance der også flyver fra København til Alger - og dette fravalg kan anbefales, hvis man ikke har svært ved at komme tidligt af sted..."
Ulemper: "N/A"

Fordele: "SAS når det er bedst - for det var faktisk SAS der lagde fly og personale til..."
Ulemper: "N/A"

Ulemper: "Crew was not friendly or very helpful, nothing stood out. As this was the first leg of my international flight, it would have been much better I had proper food, rather than a bag of 6 pretzels, especially since I had to be at the airport three hours earlier, and I had a six hour layover in Newark."

Fordele: "Economy seats are not comfortable. The seat cushions are worn out and do not provide good support for long flights."

Ulemper: "The whole trip was a nightmare. I go out of my way to NOT fly United, In this case Lufthansa somehow just sold the ticket and United was flying it and as usual it was horrendous. We had to be re-routed via 3 separate flights jus to make our international connection thanks to our initial flight being moved up 2 hours EARLY. They closed the door in our faces. That added 8 hours of travel time to our trip which I had booked to minimize travel time as I was traveling with pets. United is the WORST."

Fordele: "The crew were very friendly. The plane was very clean. The service was excellent, and my husband and I were impressed by the food quality. They even hand out wet wipes for you before serving food, so you can feel clean! I felt like the seats were pretty normal in terms of size and space in economy class, but obviously, it would have been nice to have a tiny bit more space. Good entertainment options."
Ulemper: "nothing :)"

Fordele: "leg room, entertainment, the pilot was informative throughout the flight"

Fordele: "Crew was beyond standard. Very nice and friendly and always accommodating."
Ulemper: "They ran out of vegetarian meals."

Ulemper: "I tried to pay for extra luggage online a day earlier, but that function was not possible through the lufthansa website. I called the service center and the representative insured me he had reserved 1 luggage for me and that I could pay for it (the cheaper price) in the airport. That, ofcourse, was not the case. The lady at the checking counter found no evidence of my phone call and reservation, and had to pay the full price."

Fordele: "food was very good-no plastic flatware! crew attentive, cabin temp good, great selection of movies, hot towels perfect"
Ulemper: "coffee awful"

Fordele: "Airbus 380'eren er et fantastisk fly. Var så heldig at flyve på business og imponerende med den mængde business sæder, som flyveren har og den kvalitet den enkelte plads byder på lige fra super hovedtelefoner til en reel soveplads og fantastiske sæder der kan indstilles næsten efter behag."
Ulemper: "Personalet virkede super stressede i forhold til at kunne give den service, som de vel selv gerne ville overfor businessclass passagerer. Serveringen virkede hektisk og der var ingen ro da flyveturen var kort grundet et hurtig fly og for mange passagerer."

Fordele: "Der var ikke så mange med på flyvningen - super kabine personale, der var rigtig meget på passagerne og sågar forsøgte at muntre et meget flyvetræt japansk ægtepar op til en god oplevelse i Napoli."

Fordele: "Staff attentive. Came by very frequently."

Fordele: "Venligt personale - god service"
Ulemper: "Langt mellem ankomst og afgangsgate. Boarding via bus"

Fordele: "Godt serviceniveau - jeg er imponeret over at der stadig serveres mad på ruter af denne længde - er sparet væk hos mange konkurrenter."
Ulemper: "Flyet forsinket - aldrig rart når man har endnu et fly at nå. Boarding tog meget lang tid"

Fordele: "No delays, overall good experience, Good food not exceptional."

Fordele: "excellent. free drinks, food was delicious. attendants were wonderful."

Fordele: "The interior of the plane was nice. The new-design seats, even though they were thin, were fairly comfortable."
Ulemper: "Way too little legroom. I expected better from Lufthansa. The United flight (767-400) I took back from Germany had at least 1.5 inches more legroom and was far more comfortable as a result. I had a good impression of Lufthansa before, but will avoid the airline now."

Fordele: "Entertainment is great, although I did not use it much this flight"
Ulemper: "Seats were uncomfortable, tighter than I remember last time I flew Luft."

Fordele: "All around wonderful trip and experience starting with the flight. The pilots and crews courtesy was fabulous. I arrived ahead of schedule by more than an hour. Thank you Lufthansa! I will be flying with you again soon."
Ulemper: "I had no dislikes... just a grand time..."

Fordele: "Traveled with my dog. They had empty row so United moved us there so dog can be comfortable under the middle seat. Staff was very nice and offered water and ice for the dog."

Ulemper: "to get with the bus on the airfield and walking up the stairs on the plane. People getting on the plane from the front and the back door and between the small walking ile you need to pass passengers , crazy - sounds like not organized"

Fordele: "Staff were all very professional and courteous. Flight on time."
Ulemper: "Having to sit in last row."

Ulemper: "Pilot did not yet to avoid turbulences, which were pretty bad. They also lost my luggage which arrived after three days."

Fordele: "Everything was very nice. Flight was on time. The staff was nice. Food was good. Seats could have more space. But overall was great."

Fordele: "Comfortable and convenient"

Fordele: "Being assigned seat only ten minutes before take off is not ideal"

Fordele: "Great service and good very friendly"

Fordele: "We came with a baby and were assigned a bassinet seat. The service was great. The food was excellent. The seats were comfortable."

Fordele: "The crew were nice. They tried to make everyone happy even though the flight was fully booked."
Ulemper: "My seat was terrible ( middle all the way in the back and the people next to me occupied both my armrests so i had almost no room to stretch so couldn't relax or sleep at all)) and the food was gross i got food poisoning from the last snack ( turkey sandwich ) and they didn't have any ginger ale."

Fordele: "I was not worse than other airlines."
Ulemper: "It was not better than other airlines."

Fordele: "Flight took off a couple of hours late due to problems in Frankfurt airport but everyone worked to help us with connecting flights."

Fordele: "Got us there"
Ulemper: "United"

Fordele: "Perfect"
Ulemper: "More food"

Ulemper: "Boarding tool a long time and late take off"

Ulemper: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."

Ulemper: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"

Fordele: "On time & clean"
Ulemper: "Can’t really say"

Fordele: "Why the 3 hours delay?"
Ulemper: "Be on time"

Fordele: "Noting outstanding."
Ulemper: "Seat comfort."

Ulemper: "Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was."

Fordele: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Ulemper: "The snacks are super small, which isn’t unexpected when the flight time is so short."

Ulemper: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."

Fordele: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Ulemper: "flight was delayed, 2nd Austtian flight delayed in the same day"

Fordele: "thebflight wqs smooth and on time"
Ulemper: "snack they gave something sweet at 07:00 AM"

Fordele: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."

Fordele: "Very comfortable journey, leaving on time, arriving on time"

Ulemper: "Food"

Fordele: "This was a flight operated by Austrian Airlines, which does a substantially better job than United."
Ulemper: "Poor selection of films on the entertainment system."

Fordele: "Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day"

Fordele: "Amazing"
Ulemper: "Nothing"

Fordele: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Ulemper: "It would be wonderful to have all seats the same as first class for a long distance flight."

Fordele: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Ulemper: "Seat wasn't the best, quite hard on the middle back."

Fordele: "Lost my luggage"
Ulemper: "Not loosing my suitcase!"

Fordele: "Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je"
Ulemper: "So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again."

Fordele: "On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline."
Ulemper: "No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something."

Ulemper: "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."

Ulemper: "Seat !!"

Ulemper: "One hour late for take off..."

Fordele: "Nothing at all."
Ulemper: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Fordele: "Nothing. See below."
Ulemper: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Fordele: "I get Airpoints with the flight, crew were lovely."
Ulemper: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."

Fordele: "Very friendly and attentive flight crew, nice entertainment options, food good for airline food."
Ulemper: "Never been more uncomfortable in a plane seat. I’m six feet tall and my knees hit the back of the seat in front of me. I would not fly this airline again for this reason."

Fordele: "It was a high quality service hands down."
Ulemper: "The available entertainment choices were a little limited."

Fordele: "Almost every thing was very good"
Ulemper: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."

Fordele: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."

Fordele: "Everything was good"
Ulemper: "Red uniforms are ok but red tights awful"

Fordele: "The flight attendants worked very hard Patient and courteous."
Ulemper: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"

Fordele: "On time"
Ulemper: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"

Ulemper: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."

Ulemper: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."

Fordele: "Crew were amazing"
Ulemper: "Delayed at boarding Delayed inside plane No entertainment No room for my long legs - no option"

Fordele: "Staff were always courteous."

Fordele: "Friendly staff, on time flight. Nice refreshments"

Ulemper: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."

Ulemper: "Delay"

Ulemper: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"

Fordele: "It was a very safe trip"
Ulemper: "Small space in Economy class"

Ulemper: "arogant staff, flight canceled, great difficulties to claim my money back"

Fordele: "Great flight. Was long but made nice by staff/crew and entertainment options."

Fordele: "smooth flight, friendly crew"

Fordele: "Everything OK"
Ulemper: "Arrived 5’ later, lost train"

Ulemper: "Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight."