Find billige flybilletter til USA

Fordele: Very friendly, without being intrusive. Responsive and happy.

Ulemper: The plane from Milan to Zurich was wonderful, light airy and felt like a new plane.

Fordele: All operations a-ok

Ulemper: Food is bad

Fordele: Cabin cleanliness isgood

Ulemper: Food is bad

Fordele: The chairs were comfortable the staff was very attentive and nice

Ulemper: I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally

Fordele: Very good service! Friendly and happy staff!

Ulemper: The food; I didn't like the sandwich and the snacks

Fordele: Food and a good cabin crew on Brussels Air.

Ulemper: No complaints

Ulemper: poor customer service.

Ulemper: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.

Fordele: Good service good flight fair food and nice seat.

Ulemper: Biggest issue the start very lax re security, 2 people never wore their seatbelts at any time, take off and landing. They hardly checked anything.

Fordele: The movies.

Ulemper: It’s a crowded plane with tiny seats. The passengers in my row who had not been able to bathe did not make the 5 hours go by quickly.

Ulemper: were not served drinks

Fordele: On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline.

Ulemper: No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something.

Fordele: The wafer bar. Pilot had a good landing in high winds and snow.

Ulemper: Nothing to complain.

Fordele: Clean and new planes. On time.

Ulemper: On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!

Fordele: Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?

Ulemper: The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!

Fordele: The crew!!

Ulemper: Turn the lights on early making it hard to sleep

Ulemper: No reading light in my seat...

Ulemper: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Fordele: In flight staff was friendly.

Ulemper: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

Ulemper: Seats are too small

Fordele: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Ulemper: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

Fordele: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Ulemper: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

Ulemper: 2 hour delay.

Ulemper: Original flight through Houston was delayed and rerouted through SFO. Then the connecting SFO flight was delayed and missed original flight. Spent 24 additional hours at the airport to catch the next available direct flight. Had an aisle seat but then put between two men who took both armrests for 15 hours.

Fordele: I did not like anything abut the trip. I guess if I have to come up with something good it could be that the trip ended without physical death... emotional and psychological death, to be sure, but not physical.

Ulemper: The outrageous, unconscionable, customer unfriendly lack of leg room, general torture-like comfort levels of the seating, surly airline employees, vomit comet style landing, and spending enough time driving around the tarmac we probably could have just drove the plane there, skipping flying all together.

Fordele: Flight was ok the first flight from Btv to IAd was not great the plane made a lot of noise during takeoff and landing sounded like the ceiling panels were going too fall off as well as other noises

Ulemper: Lots of noises crew were good . Price of luggage was outrageous

Ulemper: After a delay of about an hour on a very full flight the gate agent asked for volunteers to check their rollaboard suitcases. The gate agents then allowed those who checked their rollaboards to board before Zone 1,which was fine. However, a bunch of people without gate check stickers on the rollaboards were also allowed to board before Zone 1, which was aggravating. There was a long delay on the tarmac, during which we had to pull back to the gate or to a maintenance area before we finally took off. When we arrived in Vegas there was no gate for us to pull into, which led to another long delay of an already long and delayed flight.

Fordele: It was early arrival

Ulemper: Nothing

Fordele: Crew was good

Ulemper: No idea why there was over a two hour delay.

Fordele: I got to board early because I volunteered to check my carry-on. Very friendly flight attendants. Love flying delta. They are always consistent and the movies they offer with the gogo in-flight app are always updated and recently released popular movies.

Fordele: Efficiency

Ulemper: Na

Fordele: What more can you expect for economy travel?

Ulemper: Cramped seats

Fordele: Nothing

Ulemper: Everything

Fordele: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Ulemper: Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Fordele: Very friendly

Fordele: There is nothing to say this is good and will not use BA again at all. BA charges a very unreasonable price for early seat reservation.

Ulemper: Not enough leg space for a long international flight. Entertainment is so poor that the TV screen is so bad and completely out dated.

Ulemper: Knees pressed up against the chair in front. Being tall means an uncomfortable ride. I was not paying £29 for an emergency seat.

Fordele: Fantastic customer service!

Fordele: everything

Fordele: There was room available.

Ulemper: This was not business class!

Fordele: Clean less of the plane

Ulemper: Entertainment system did not work at all

Fordele: everything was good

Ulemper: Needed a bit more food :)

Fordele: Crew was very helpful and friendly, and we were greeted with a bottle of water for the flight. Entertainment is nice with free movies, music and Iceland travel video blogs. Water/soda/coffee offered multiple times, and water additional times.

Ulemper: Boarding was walk-to-outside-stairs, more an airport versus airline thing, in truth the fresh air was nice, just glad it wasn't pouring rain. Seat comfort was barely okay, the 757 seats were basically in contact with my knees, tough for such a long flight. Their 767's are much better. Didn't like paying 60 GBP (pounds, about $75) for 3 sandwich lunches with 3 alcoholic drinks, IcelandAir could do better.

Fordele: Same as other comment

Ulemper: Same as other comment

Ulemper: Older movies; no modern ones to choose from, limited selection

Fordele: The in-flight entertainment system is very good (once you get past the spam video ads for Icelandic attractions). The flight crew on both flights was very attentive and friendly. I really appreciate that IcelandAir gives out toy boxes to the children on the plane; that's very nice.

Ulemper: My first flight was over 50 minutes late. Since I only had 1 hour and 5 minutes to begin with to catch my connecting flight, this forced me and several other passengers to do a mad sprint through Kevlavik Airport. We made it to the gate drenched in sweat and gasping for air - not a pleasant experience. There was also no time to use the airport restrooms or refill my water bottle. The cabin crew on the first flight completely ignored the fact that we were this late - there were no announcements about flight connections, or even an update as to that we were running behind at all. This should have been handled very differently. (Also, general pet peeve: They give you no food whatsoever, even for transatlantic flights, and they do not make you aware of this prior to being on the airplane. If you want to eat, you have to purchase their overpriced airplane food from the menu.)

Fordele: Crew was lovely! Friendly and happy. Well organized and responsive.

Ulemper: Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in.

Fordele: Service god

Ulemper: Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice

Fordele: Swiss Airlines Saff was very friendly and helpful

Ulemper: 0

Fordele: Really good flight. Clean,on time, efficient. Early arrival even

Fordele: Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.

Ulemper: When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.

Fordele: flight was awesome

Ulemper: the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all

Fordele: Nothing really

Ulemper: Late boarding, had to check the bag, had to wait forever when landed in the plane

Fordele: Very good service! Friendly and happy staff!

Ulemper: The food; I didn't like the sandwich and the snacks

Fordele: We finally got to our destination

Ulemper: Weather delayed the flight by around 4 hours. Crew at the airport were clearly stressed and took it out on stressed passengers. You had to ask for everything rather than the crew proactively doing things to make people comfortable (regular updates, food vouchers, going around making sure people are comfortable). Captain on plane was good. Crew on plane was ok, more socializaing with each other rather than being proactively helpful.

Fordele: Good service good flight fair food and nice seat.

Ulemper: Biggest issue the start very lax re security, 2 people never wore their seatbelts at any time, take off and landing. They hardly checked anything.

Fordele: Fair space

Ulemper: Head steward with an attitude

Ulemper: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.

Fordele: The wafer bar. Pilot had a good landing in high winds and snow.

Ulemper: Nothing to complain.

Fordele: Quick boarding decent legroom

Ulemper: Breakfast was not great

Ulemper: Cold

Ulemper: na

Fordele: Spacious seating available/ snack/staff

Ulemper: No entainment

Ulemper: Same reason as above.

Fordele: Cabin cleanliness isgood

Ulemper: Food is bad

Fordele: Food/ staff/access to TV/movies etc!

Ulemper: Seating/facilities

Fordele: cheap ticket

Ulemper: lack of service, very unfriendly stewardess

Fordele: This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.

Ulemper: Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.

Fordele: Very good service! Friendly and happy staff!

Ulemper: The food; I didn't like the sandwich and the snacks

Fordele: flight was awesome

Ulemper: the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all