Best Western Plus North Odessa Inn & Suites

No one at desk when we arrived Gave us key cards which did not open doors (we had two rooms..one for husband & i...older daughter had room in her name) When we got into room bed was unmade, dirty towels in bathroom, trash not emptied Moved us to room on different floor. Requested a blanket by phone call to front desk. After two hours, they did not bring, so we had to go back down to front desk. We're told there were blankets, sheets, and pillow in closet, and we had already told them that was not the case. We were finally given an extra blanket.