Best Western Amsterdam

At der ikke var langt til nærmeste tram

Var meget skuffet over hvor Lidt vores værelse var vedligeholdt.

Vores brusehovede var fuldstændig kalket til og det tog dem 1½ dag (ud af et 2 nætters ophold) at fjerne selve hovedet så vi kunne få et bad med vand (og så stadig blot væltende ud direkte fra en hane) - ville have været dejligt med lidt hurtigere service.

Godt hotel for pengene tæt ved sporvogn til centrum, godt til holet hvis man kommer med bil.

Der var ingen gratis Internet og det var dyrt og købe det.

The beds

The area

Staff at arrival was great. Clean, satisfactory room

No elevator to 4th floor and promised help did nur arrive in the v morning. Very expensive shuttle, cut told how expensive previously

The manner in which the manager Celine dealt with our complaints. Very polite, honest, fair and above all professional

I cannot understand why a lift that should facilitate all 4 floors only works for 1... the 4th.

the vibe the way u can do ur own thing.

It was really cold in our room. Aircon (heat pump) don't worked, we informed staff about it, but nothing changed.

10 minutes from the city centre on the tram. Very reasonable price. Get what you pay for.

Bathroom smelt due to damp. Beds were very old and could do with being replaced. When staying in amsterdam you have to pay a 5% tourist charge, this is added to your hotel bill.

the room was poor especially on comparison to others. it was also far from town