Best Western Amsterdam

Vores brusehovede var fuldstændig kalket til og det tog dem 1½ dag (ud af et 2 nætters ophold) at fjerne selve hovedet så vi kunne få et bad med vand (og så stadig blot væltende ud direkte fra en hane) - ville have været dejligt med lidt hurtigere service.

Godt hotel for pengene tæt ved sporvogn til centrum, godt til holet hvis man kommer med bil.

Der var ingen gratis Internet og det var dyrt og købe det.

The breakfast for very basic for the price paid. It was a bit out of the way and the saving grace was the small shopping square with supermarket and eateries a few minutes walk away.

There were no cup for hot drinks. The extra pillow was super dusty and in the end we did not dare to use it.

The beds

That we got a handicap room which I didn’t ask for or wanted. There was no breakfast included despite no info about breakfast and there was no gluten free dinners for when I arrived at the hotel.

The manner in which the manager Celine dealt with our complaints. Very polite, honest, fair and above all professional

I cannot understand why a lift that should facilitate all 4 floors only works for 1... the 4th.

the vibe the way u can do ur own thing.

It was really cold in our room. Aircon (heat pump) don't worked, we informed staff about it, but nothing changed.

10 minutes from the city centre on the tram. Very reasonable price. Get what you pay for.

Bathroom smelt due to damp. Beds were very old and could do with being replaced. When staying in amsterdam you have to pay a 5% tourist charge, this is added to your hotel bill.

the room was poor especially on comparison to others. it was also far from town