The location was perfect, the staff were very friendly and helpful,and the room was very comfortable. I know parking is very limited in the city, but I did think the price for valet parking was a bit steep.
We have been there a few times and find the central location to be excellant plus we know in advance that the standard of the accomodation will not disappoint There is nothing not to like
A fine hotel in a very central CBD location. No.
The close proximity to the city.
Profesionality and kindness of staff. As I checked out there was a surcharge because I was paying with credit card ... I showed my 'booking com' reservation where nowhere was written about this surcharge and they took it off! This is really added value and I will go back!
Location All good
Location was excellent. Staff was friendly. Met the Hilion standard.
Great hotel and location. Very good breakfasts
Good size room. Knowledgeable concierge. Perfect breakfast staff. Too expensive hotel parking.
Room as booked as Execuative plus but only and execuative room as provided which did not match the pictures on the web site
The facilities and the staff friendliness. The parking fee is too expensive.
Attentive staff, and a delightful location for breakfast, in particular (The Brasserie). The quality of the breakfast was also very good. Rooms just a little clastrophobic. And it would be nice to be able to open a window rather than rely on airconditioning. A balcony would be even better! However, I note a male person "fell" from the balcony of an adjacent hotel on the evening (or there abouts) we visited!
Every time I stay at the Stamford Plaza Brisbane I always leave feeling like the staff have gone above and beyond to make my stay enjoyable. When you require a twin room it would be nice to have something bigger than a king single bed. Even a double bed would be a better option.
Close to the function we where attandind Hotel needs a face lift
It is a very comfortable place to stay. We couldn't use the hotel on the Saturday night as it was booked out with functions. On the Sunday night nothing was open and the riverside bar had a function. We still have our free drink and food vouchers as they couldn't be used.
Easy check in, quiet location
Good location. The breakfast is too expensive.
Look and style. The ambience. Location is terrific. Mini bar pricing was not competitive. > Pillows were not comfortable. > Handle on televsion cabinets were broken > The smell of the bathroom towels were not pleasant. They were clean but the laundry powder used was not fragrantly appealing > Bar staff on the night were not managing the waiting patrons effectively
Kabuki Restaurant Had lunch at the courtyard restaurant and thought the service poor and the prices high.
Closeness to all city facilities. nothing
a classy yet relaxed hotel. breakfast was excellent but was only worth buting when we got the discount vouchers as it was rather expensive otherwise.
Pleasant location with an old world feel A bit expensive
helpfulness of reception staff Noise - we were in room 117 and it was very noisy between a function in the atrium and a bar behind it. Lack of a plan to show us where facilities were.
Friendly, knowledgeable staff. Excellent location and presentation of the hotel. On site parking, dining and in the Brisbane CBD.
Classy hotel,excellent large rooms & great position.
We loved being right in the heart of Brisbane, and having the casino for entertainment was great Loved the deep bath
It was great to be so close to all facilities that were of interest to almost every type of person for e.g. gamberling,dining,clubs and pubs or just driving around exploring sites of interest. Not knowing where we were going we missed the valet parking "twice"because we couldn’t see any signage so just went to the public car park but is was just as good I believe anyway as our parking was validated. Thanks guys!
Friendly staff Very early construction work every day.
Staff were great working under very difficult circumstances with all the ongoing renovations! Great Greek salad! Shame that some of the facilities were not available due to the renovations such as the pool etc Cooked breakfast wasn't too great either!
Convenience The shower water poured into the doorway of the shower. Bad shower design.
Friendly helpful staff. Upgraded to 1 bed unit although for one night did not make huge difference. Close to where I need to be for business I had dinner there which was disappointing risotto must have been pre prepared as arrived very quick. Did not intend having breakfast but as no cafe close by had Bacon & eggs. Arrived with no toast.and did not look very appetising.
Location. We were a same day booking - having booked about 9am and turning up about 3pm. They did not have our booking in the system and we were informed by reception that it was out the back. Breakfast service/food let them down. Perhaps they were short staffed, I only saw one waiter and one cook. They ran out of forks and didn't appear to have time to clear tables.
Location - just a ferry ride from the city but far enough away. Nice views of river and Story Bridge. Good food and service at the cafe within the hotel They put us into a class of room below what we'd paid for and we had to move. Bed was a bit uncomfortable. One of the desk staff was good but others could have been more helpful.
location poor value for money, room ammenities poor
Price was ok. TVs were nice. Service was good and very friendly. Room service was very fast with food This was listed as an airport hotel and it's a $50 Uber ride from the airport. The doors are paper thin so you can hear all the noise in the hall like the doors were open. They should replace all the doors. Breakfast was far too simple for the price. Never brought up the converter I'd requested
The proximity to the city, and the friendly helpful staff. n/a
The bedding was awesome; the staff were helpful; well appointed, decent size room. Switching the taps between the shower and the bath was not as easy as it could have been; the lack of signage or instructions did not assist. The windows in the room could have perhaps been cleaner.
we did not see many other quests and it was so quiet. The beds are exceptional and we had a beautiful river view. I was placed in a smoking room and had to be moved, then the new room's bathroom must have been closed up for quiet a while and smelt like stale sewage but came good after a short airing. Also I ordered room service late in the after of arrival, when finished I phoned room service and advised them it was outside the room, every time we came and went we had to step over it, this did not bother me but what did shock me is when we received more room service in the middle of the night the room attendant actually stepped over the tray in the hallway as he left.
We loved the restaurant and the proximity to the city shops and cinemas was very convenient.
Very upmarket hotel upgraded to the executive floor everything available
Everything was excellent, great river view, good room service
Everything was perfect. Lovely staff. Lovely rooms. The room was great value but everything else was very expensive.
the whole place was fantasticthe staff couldnt do enough to help us we will be going back again the stay wasnt long enough
Location very good. Rooms excellent. Good pool. Bar staff rude when complained to reception about attitude, unsatisfactorily resolved.
the room was spacious with nice view of stony bridge, lighting up whole night. Enjoyed very much of the river view Swimming pool was locked in the morning. I had to go to reception every morning for a week to open the door. Someone from the hotel tried to charge 16,000 $ on my credit card and I had to deal with my credit company. International phone call to my credit company for 10 minite costed me about 150 AUD. No one apologised from the hotel until I demanded it.
close and conveinient to city, luxruy and relaxing enviroment with excelent frsteraunts and staff
I liked the bed, and bed linen. The actual room was lovely and the hotel itself was impressive. I was very disappointed with the state of the pool. They should have closed it as the area was under construction. Instead they kept it open and it wasn't heated so you couldn't swim in it anyway. Plus there was construction grit all around the pool which you could feel when you walked around it. I purposely chose the Marriot for the pool as we were planning on using it with our 3 year old son as a great place for entertaining him. Upon check out too, one of the staff on reception tried to charge us for breakfast though it was included in our booking. She then didn't believe us and we had to produce the email that we'd received from bookings.com. The impression she gave us was that she was reluctant to accept even this as proof!
Very friendly staff and great facilities, good proximity to brisbane attractions (few though there are)
Excellent hotel, well placed in Brisbane city centre.
Bathroom needs updating. The bathroom title are broken and worn. I paid for 5 star. That doesn't meet my 5 star standard
Helpfulness and friendliness of hotel staff and good selection of foods at breakfast.
We enjoyed the welcoming staff at reception, the room was very comfortable. The staff in the bar, coffee shop and restaurant were all very pleasant. We also left an item of clothing behind and the staff were very helpful finding and returning same
Very helpful easy access godd area for eating and entertainment unable to get hot drink later part of evening in the cafe area
accessibility to southbank, its market and resturants. The fact that for the 5 nights I was there the gym and sauna were not operating due to renovations. This was not stated on the Hotel.com site. It was one of the reasons I booked it.Very disappointing. The hotel did provide alternative places but its just not the same and inconvenient.
The offer of an upgrade of rooms for only a little more each night. I was attending a conference, all facilities and events well coordinated and of a high standard. Great location, spent most of my time in South Bank. Everything was at our door step. Friendly, knowledgeable staff will to help us with all requests. All good , I can't think of anything not to like
The location is second to none for ease to walk everywhere. I think it is expensive for what you get-i.e. no wireless internet included.Unable to book through reception over the weekend.
very helpful and friendly staff, very efficient at check in and check out bed was not ideal - one side sagged, bathroom a bit outdated/tired
Dining room menu was limited and food was not of the highest quality.The CBD bar had basic food( chips.burgers etc) but extremely noisy. As a rydges priority guest, because we booked through you,we were not allowed the 10% room rate discount.next time we will book direct with the hotel.
Rydges has a great location. Close to South bank, concerts, shopping, galleries, etc.
Comfortable room, nice size The TV was slow to operate and awkward to turn on. Room prices seemed quite high, probably related to the Ashes being played in Brisbane at the time.
Perfect Location to the Southbank Markets, Brisabne and beautiful restaurnants Not so much the hotel, but the Taxi service they phoned for us & used was very poor.
its ease to the Convention Centre and South bank. Train services very accessible also. Probably a little excessive in price during peak periods.
The hotel is very well maintained and clean. The view into Anzac Square was very pleasant and it is very well positioned in the CBD making it easy to walk to places of interest. Rates and location big draw card for us. Nothing it is a good place to stay.
The convienent location, the friendly helpful staff and excellent facilities
It central position..great for staying in Brisbane Mold and rust in bathroom
Valet Parking, easy to find, great location, the bed sheets and bed was very comfortable. No
It was close to the City you could walk everywhere.Very Freindly kind staff. Lovely room. Close to all public Transport. The parking bay out the front of the Hotel not really big enough, we had trouble pulling in there due to other vehicles being in there all the time
Spacious living room and mini kitchen. Combo washer drier has too complicated.
Location was very convenient for shops and transport (airport train outside your door), and I liked the old building, much more pleasant than a modern hotel.
Ideal location - just across the road from station. easy access to city centre- shops bars etc.
bed was comfortable - can't recommend much else rate was disproportionate to quality of facilities - is a tired hotel (stained carpets, rusty fittings etc.) with mediocre facilities demanding premium rates.
Location was excellent - just opposite Central Rlwy station and easy access from airport via airtrain. The staff moved us to another suite when our aircon broke down - and did it really well. Easy walk to shops and Queen St mall. Restaurant breakfast and room disappointing for the price.
Antique furniture The DVD player and stereo supplied in each room looked out of place and the TV remote was hard to work
Proximity to Train line and city centre (short walk).
Convenient to central station Bed was uncomfortable. Lack of pleasant outlook. (I am confused as to how any response to this question can be separated from the instruction not to use this for complaints.)
Friendliness of staff and the old world charm, but food staff need to review their efforts noise from traffic
Staff very friendly; hotel itself maybe due for slight make-over Bit down-at-heel furnishing-wise
The meals at Armstrongs Restaurant were a highlight of our stay. New carpet had just been installed in our room so there was a chemical smell throughout our stay,
Atmosphere was good. , Liked the heritage aspects. Better location than centre of city but convenient to rail. Excellent restaurant. Our room 305 was a bit tight - next time we'll ask for a larger one. Mattress on the bed is perhaps near its end of useful life.
Convenience to Central station, and Queen Street Mall for good restaurants/dining when you arrive late. Very polite and helpful staff, impressed with pre-arrival call.
clean, self contained, bed great/ small complex, easy come n go bottle opener needed replacing, I did a questionare and handed it in to reception already, maybe a small bottle of wine 300mls instead of a bottle 750 mls as I was alone
Hotel front desk staff was very friendly and helpful. When I had a problem with the washing machine, they washed the laundry for me.
Spacious suite with good quality fittings (no chipboard). One of the best hotel showers I have ever experienced
The location was great, the staff was excellent, the rooms were large and comfortable. Lobby and restaurant were tastefully decorated. Carpet was worn and threadbare in places in the room.
the staff the location and the hotel was fantastic ,staff were very friendly and helpful ,food was excellent 5 stars i would recommend this hotel to anyone cant wait to return.
The staff were amazing, the rooms huge, everything extremely clean, great layout that easily fit us and our three small children in.