Metropole Bangkok

Staff : Front desk (4:5)/ maintenance (5/5) / house keeping staff (3/5) : overall are friendly and attentive. Location: Very convenient & has accommodations for MRT & BTS. (And other major places nearby) Facility: Hotel lobby is where you want to check it out!! ( never visited their pool / gym)

Amenities: disappointed!!! - NOT as impressive as the lobby!!! Everything is as fix it as you stayed. Compared the prices & values to 4 - 5 star hotels in Las Vegas, USA. 1. The towels are very cheap and old ( they should have invested for newer ones for the price of the hotel charges). The bed linens on my first night was very dirty with shoes marking. It looked like someone stepped on it. 2. A/C was musty when first opened the door, had to called front desk & maintenance for almost 2 hours fix for a super air filter to get rid of the odor before I can sleep. 3. Poor shower/ bathtub combination designed. The water leaked everywhere. (If you stayed in one of those rooms) Must have the housekeeper replenished the towels everyday, because they mostly went to the floor soaking the excess ( not so eco friendly way to use the towels in a hotel). 4. On my last day ( stayed 4 nights) : the refrigerator completely broke down. Have to called for maintenance late at night, and of course they tried to fix it and replaced for over an hour. ( luckily, there was a vacant room for a swap of the unit)

Services and location of the hotel is the best!!. I couldn't forget how fancy of the bathtub was. It's a Japanese style and have a seat inside. I like that though. Also I couldn't forget how the convenience of transportation was. Just get the taxi around the corner or even walk, you won't gonna get lost :))

Lovely staff, particularly Stellar. She was very attentive, and so was the person in the bar serving cocktails :) Very comfortable bed. That's my priority when staying in hotels, to have a good night's sleep.

Location is a bit away from the metro and train station, and the main "happening" areas like Si Lom.