Secrets The Vine Cancun Adults Only

Fantastisk hotel

Bedste hotel jeg nogensinde har været på. World Class Service. Vil helt sikkert anbefale det til nogen.

Alt var perfekt

Fantastisk eksklusiv oplevelse med upåklagelig service

Moderne, rent, og fantastisk service. Var der i oktober og det var ikke overfyldt.

Check-in-processen og tvinger dig til at høre en salgstale.

Elskede dette hotel. Fantastisk personale og meget venlige. Vil varmt anbefale!

God mad. Fantastisk personale. Fantastisk service.

Intet!

I liked how attentive all the staff was to everything. Whatever we needed they were already on top of it. The food everywhere was so good, as well as all the drinks.

No complaints!

Hotel staff very friendly, the room very comfortable, good food quality and high variety of beverages! In overall, exceeded my expectations.

The beach was dirty with sargaco

Everything is good...

At the beach side there is only two people serving all customers, that's the thing I didn't like because it take too long time to order service.

Excellent service

Lighting in the bathroom

My wife was in heaven in this resort. Guests are treated like royalty the moment you step through the door. The room was very comfortable and spacious. The pool facilities were excellent and the activities during the day were great. Pool servers were attentive especially if you give them the occasional tip.

The rule that men have to wear trousers in 3 of the restaurants. My wife was wearing much shorter shorts than I was and that was acceptable. I was forced to change my shorts although they were dressy and appropriate. The birds constantly hovering nearby on the look out for food.

We loved the Asian restaurant and the Italian the most! We enjoyed the wine tasting which took place for free at 1pm and 3pm! There was a lovely aroma throughout the hotel and the staff kept saying "welcome home" when we arrived and everything they did for you they advised it was "their pleasure". We loved the mini Corona in the mini bar. Also loved the pink frosted cookies from the coffee shop! Probably the best hotel in Cancun. Also the breakfast room service was really nice! Loved the upper pool and the volley ball played with the entertainment staff. Also ordering food from the waiter by the pool, we got philly cheese steaks, they were delicious. Loved the chocolates from the night maid.

We did order room service in the middle of the night and it was pretty cold. I also didn't love the plastic champagne glasses from the bar even when you weren't going to the pool! The turn down service arrived at a different time every day and we always seemed to be in the room, arriving at 6pm sometimes 9:30pm others, days where we thought we would avail of it we still couldn't!

Just breath taking and so relaxing

Nothing

food in the Mexican restaurant downstairs was a let down

The stafff the hospitality. The food drinks cleanliness everything

Dj needs to play more variety of music. Pop, rap, r-n-b

I wish there was more exciting music at the pool

Everything was amazing. We loved the honeymoon suite.

We couldn’t play music poolside with our speaker.