Thera Hoteller

The food was excellent, it was on par with a five star hotel. The swimming pool is beautiful, very big and clean. I would not rate this hotel five star. The rooms are basic and the staff aren't very helpful (even though they do try to be but don't know how to be). Seems to me that it is considered to be a hotel only for tourists so they tend to get away with a lot.

Champagne buffet breakfast, the free transfers from port and airport, the hotel swimming pool and proximity to the town of Fira (walking distance). The rooms are not well maintained for a 5* hotel and half of the rooms with 'volcano views' are actually facing the main road. Those rooms facing the other side may be better but they have a narrow staircase, without a bannister, leading up to the gallery/bedroom which was not practical. The biggest disappontment was the number of iunexplainable flys in the rooms. We changed rooms 3 times but just could not get away from them - not something one would expect to find in this level of hotel.

The price, at least, was as low as the quality of what we found we were paying for. Upon arriving at the hotel address, we found it closed, with a note at the door asking us to call some telephone number for instructions. After some trouble finding a telephone boot to make the call, we were told to go to another address, pretty further from the original one, and ever harder to find. There, we found out that the swimming pool advertised ate the hotel profile was empty, after all it all "off-season". The same goes for the "free airport pick-up", advertised as well in the hotel page, but which you find out later is only available on season peak. At leaving the hotel, the owner offers to drop us at the airport for a 20 euro fee, even though a taxo driver himself charges 15 euros for the same ride.

High roof, high ceiling and good breakfast

Location was good, free transfer to the ferry was excellent. Lovely, clean room. The lady cleaning the rooms was the only member of staff available for information, and she's not a people person! Excursions advertised only run on certain days but they can't tell you which days! Pool was filthy.

Friendly and helpful staff. Very clean room and nice swimming pool

My husband and I were on a 3 week vacation to Greece and this hotel had to be the worst by far. The owner was not only unwilling to help Americans but made no attempt to help book any activities unless you purchased through her. She could have at least had the decency to understand that when people are traveling on 20 hr flights to come on vacations she should be somewhat hospitable. The staff and the location was far away from major attractions.

Close enough to the center of Fira Its price and personnel

The location

pool, quiteness, price breakfast was very poor, just bread, cheese and jam and ended at 10AM. Overall i think most things in Santorini are overpriced, though Villa Popi was a good option if you are looking for a budget hotel.

very close to city center(fira) very noisy, poor breakfast

Nothing. Apart from being assigned a room next to the kitchen & being located in the reception area, it was a nightmare. The son of the owner kept my passport until the last second & there were yellow crusty stains on the blankets. The sheets provided on the bed were already dirty upon arrival. Breakfast was served directly outside my door.

close to Fira downtown, 5mins by walk, hardware is competely new.friendly staff .Free wifi in the lobby. Breakfast choice could be enlarged.