Thera hoteller

Fordele: Herlig beliggenhed og udsigt helt utrolig.

Ulemper: I think the hotel's only drawback was their breakfast. It was lackluster compared to the rest of hotels we stayed at in Greece. Very mediocre buffet !

Fordele: The staff were wonderful, they made the stay very comfortable and special but the rooms are over priced.

Fordele: The view, location and the staff

Fordele: The location, the staff, the food and attention to detail were first class! Exceeded our expectations by far! We will be returning...

Ulemper: What is there not to like?

Fordele: The friendly staff, the location and the view

Ulemper: There is no parking at the premises, but they have parking area nearby (which is the case for all hotels at Oia)

Fordele: The staff was exceptional!

Fordele: everything was great

Ulemper: i liked everything

Fordele: - the view is unbeatable - very friendly staff - we didn’t get a balcony in the room but the terrace was actually private enough

Ulemper: - no tea or coffee in the room - walking up from Fira town Center under the sun can be a challenge (as it’s uphill)

Fordele: Hotel with the best view around , great and friendly staff always willing to help and awesome breakfast at the time you choose to have it :)

Fordele: The location was superb with magnificent views out over the caldera. It's a beautiful place to stay; the pool area is lovely and the room is very nice. The bed was really comfortable! All of the staff are super friendly and go out of their way to make you feel very welcome. The breakfasts were really good; they are delivered to an outside table at your stipulated time and you can sit there soaking up the incredible views..

Ulemper: The only thing I would recommend is that there would be tea and coffee making facilities in the room. Some mornings we woke up a long time before we'd requested our breakfast and it would have been nice to be able to make a cup of tea. The property is quite close to the shops, restaurants and bars of Fira but there are quite a lot of stairs to negotiate. My husband has a bad knee and he struggled..

Fordele: Staff is helpful and friendly. Breakfast is excellent and view from hotel is definitely one of the best I ever seen.

Ulemper: NA

Fordele: Stunning view very private and quite in room .

Ulemper: Pool to exposed to other guests. No coffee machines

Fordele: Fantastic rooms; beautiful views; friendly staff

Ulemper: Disappointed that, having complained about the honesty of taxi driver who had driven us from the airport to the hotel, the hotel arranged for the same driver to take us on the return journey from hotel to airport

Fordele: Everything staff is awesome Amazing views from Pool And rooms Staff helpful and great

Ulemper: Nothing value for the money

Fordele: Everyone was incredible!!! View was perfect. Location was perfect. We are coming back and have recommended this glorious place to everyone!!!

Fordele: The service, breakfast and concierge service never disappointed. Views fantastic.

Fordele: Everything, breakfast was amazing, snack bar and dinner restaurant the same. Away from the touristic mess of Oia and Fira, in a wonderful position over the caldera.

Ulemper: Nothing

Fordele: All staff from manager to cleaners were very polite and willing to make our stay an enjoyable one. They succeeded!!

Fordele: FANTASTIC!! Our apartment had an amazing view and was very clean and comfortable. The staff couldn’t do enough for us. The food and service was first class. We would definitely stay here again!!

Fordele: Everything!

Ulemper: Rooms don’t have an Iron and it is expensive to get your clothes pressed. Other than that the hotel is fantastic!

Fordele: I would give a higher score if that was possible. Loved the accomodation and staff were fantastic.

Fordele: We loved everything about Caldera Dolphin! Every room has a balcony with a view of the caldera. Greeted with a welcome glass of local wine. Bottle of wine and fruit in our room upon arrival. We had breakfast in our room every morning, which was a phenomenal taste adventure, and will keep you going all day long. Everything we had at the restaurant was excellent. You can walk to the charming village of Megalochori where there are a few boutiques and several dining options. There is a winery across the street. Phenomenal views. All of the staff was very attentive, friendly and helpful. Highly recommend staying here and hope to return one day.

Ulemper: This is being picky...upon our arrival and departure at the airport, we booked our transportation through the hotel. From the airport to the hotel it was 25 euro, but on the return it was 30 euro (all cash), so be sure to have extra cash set aside if you go this route.

Fordele: Great staff, very friendly. I must say that Girl who is a manager is very helpful. Very comfortable. Big advantage of the location.

Fordele: Amazing hotel

Ulemper: Nothing

Fordele: Unbelievable view on the Caldeira. Romantic room. The ine with swimming pool is awesome

Ulemper: Nothing

Fordele: Very good and charming hotel with lots of personality. Very Santorini style. Amazing view and sunset! Friendly and efficient staff and really nice general manager, that speaks many languages, including Portuguese. The hotel exceeded our exactions!

Ulemper: The only downside was that the honeymoon suite is not very private. The staff passes in front of the room balcony all the time, every 10 minutes more or less, on their way to staff storage/room. Some of them are very curious and they look inside the room and balcony. I would suggest changing the location of the staff storage and training the employees not to be curious and look inside the room. They should be more discreet.

Fordele: Unbelievable views, incredible staff (so genuine and attentive), and a breakfast to die for. I didn’t want to leave. I had high expectations of this hotel and it did not disappoint. In fact, this ranks among the best hotels I’ve ever stayed in. What really set it apart was the exceptional staff - from the front desk to the porters to the restaurant, every single person anticipated my needs and offered their services before I even thought to ask... all with a sunny attitude. A millions stars!!

Fordele: All is fantastic, staff is very welcoming and friendly (!), the rooms and view are amazing, definitely 1 of the high end hotels I stayed at in Santorini. I do have to add we think it is all slightly overpriced

Ulemper: Breakfast and Lunch was incredible, but dinner needs attention I expected a higher standard at this kind of places - also in relation to its price..

Fordele: Location was perfect. Close to main part of Oia but far enough away to not be by the crowds. And the views were amazing! We stayed in the Senior Suite and loved it! The Staff was great! Everything was just wonderful!

Fordele: Staffs are excellent Food is excellent While having breakfast looking out ocean, beautiful buildings scenery Was exceptional. Love the location.

Ulemper: Nothing to complain about anything. I am in love with your location which is convenient to everywhere.

Fordele: De forsøgte virkelig at behage os. Ledelsen er fantastisk.

Ulemper: Jeg bryder mig ikke om, at hvis man reserverer på hotellet, skal man komme hele vejen over til suiterne for at bruge øvelsen eller spaen.

Fordele: The place is exceptional. This was by far the best stay in our life. We knew the hotel would be nice, really clean and completey equiped, but we were amazed by the staff who were extremely nice, helpfull and beyond. A special thanks to the young ladies who worked at the reception, and who definately made our stay special! We highly recommend this place

Ulemper: We liked everything

Fordele: Excellent location, great views, excellent staff.

Ulemper: The cobblestone steps are very difficult and can be dangerous

Fordele: High end service. Amazing staff and very helpful. We loved our stay. Congrats!!!

Ulemper: Everything was perfect

Fordele: The property was immaculate and the staff was very helpful.

Ulemper: Everything was perfect!

Fordele: Can’t beat the location. Close walk to all the shops and restaurants in Oia. Beautiful views and the communal infinity pool is pretty breathtaking

Ulemper: This is a very expensive hotel and you’re really paying for the location, views and service. I would say the room we stayed in was pretty basic (superior suite). It was a good sized single room, all white, and balance of modern and authentic. However the bathroom was a little disappointing. They don’t really show pictures of the bathroom on the website, and makes sense. Specifically just the shower looks like a basic square gym shower, fairly small. It was clean, just not necessarily what we’ve experienced at other 5 star hotels ( at much lower prices). Also most of the plunge pools are closer to the room versus on the edge of the outdoor space, good for privacy but not as exciting for views, etc.

Fordele: The views were beautiful and the staff were very polite and friendly.

Fordele: Friendly staff

Ulemper: Noise from the street

Fordele: The property was clean, room was exceedeed expectations. All the staff we encountered was very helpful, friendly and genuine.

Fordele: My partner and I spent the last night of our babymoon in Santorini at this hotel (would have loved to stay longer but there was no availability). We were welcomed with a nice 5* reception, treats and an upgrade to a lovely room facing an inner court with beautiful flowers and a semi-private pool with massage jets where we relaxed that first afternoon. Bed was very comfortable, shower was great and breakfast was varied, delicious and served by the main pool. Upon check-out we were allowed to leave our luggage in the reception and use facilities all day until our night flight. Left the resort wishing we could have stayed longer.

Ulemper: Loved this place, so just little details: - Sun sets early in Kamari (5pm in hotel, max 6pm at the beach). - Spa facilities need to be booked in advance (not only treatments, also access to jacuzzi, etc. implies a fee and is booked for private use only), we tried to get a treatment the day we'd leave and unfortunately they were fully booked :-( - Small detail: both in the semi-private and in the general pool, the hydro-jets lasting time needs to be adjusted a bit longer (so you have time to go sit and enjoy the jet for a minute at least, before having to go push the button again).

Fordele: Breakfast was wonderful, as was the staff.

Ulemper: Nothing

Fordele: Excellent location, not far from the beach/promenade. Plenty of other restaurants and also supermarkets around if that is what you are looking for. The breakfast was great. I especially loved the local dishes on offer as well as the standard egg/sausage/bacon etc. Excellent variety. We had dinner 3 nights at the hotel and again the food was excellent. The staff were so friendly and helpful, you couldn't ask for more. We arranged transfer to and from the airport and got greeted with a refreshing drink of orange as we arrived. Lovely touch. The rooms were clean, comfortable and spacious with fabulous views over the complex. Such a lovely setting. The staff arranged excursions and taxis for us and nothing was to much trouble. Great selection of pools. Thoroughly enjoyed our stay and hopefully will be able to return some day.

Ulemper: The only thing that could be improved on is that there were no tissues in the bathroom/bedroom, which I did mention to the manager and he said it was their intention to add this facility next season.

Fordele: Clean, beautiful, welcoming, helpful professional

Fordele: Clean premises and helpful staff

Ulemper: Beach resort was a little quiet for October. End of season I suppose

Fordele: The resort is perfect, probably the only one I have stayed at giving above expectations. Super clean and well thought out. The staff were 100% superb. Nothing, nothing was too much for them.

Ulemper: No negative comments

Fordele: We stayed here our last night before leaving for the U.S. Our room was clean and comfortable and the location was quiet, which we loved after staying at the expensive Belvedere hotel in the tourist area of Santorini. We would definitely stay here again.

Fordele: Very helpful and friendly staff.

Ulemper: They didn’t re-stock the room with complimentary water like most properties do.

Fordele: Amazing. Delicious and what a view !

Ulemper: Nothing

Fordele: Great location, very helpful staff, amazing views and lovely clean rooms

Ulemper: Terrace area had no sun loungers only chairs

Fordele: Fantastic location, amazing view and the friendly and efficient service provided by Panos was second to none.

Ulemper: The smell of kitchen chiminies from surrounding restaurants

Fordele: The caldera view from our room was amazing. Location was right in the center of Fira's tourist area - lots of shops, restaurants, bars - just what we were looking for. Panos, the manager was incredibly helpful and informative.

Ulemper: High winds in the region prevented us from reaching the island for a day, so our stay was limited to one night. I think that Greece's weather and resulting transportation limitations should not be the guest's problem. Not only did we not get our money back for the missed night but we had to pay for an addition night at our prior hotel. The room was tiny, the patio had no privacy. The hotel cannot be reached by car. We wouldn't want an extended stay here.

Fordele: Amazing location. Super friendly and helpful staff. Stylish apartment. Large and comfortable.

Fordele: Everything was amazing! Especially the view from the jacuzzi :) we came here for our anniversary and engagement. Palos was the stuff member looking after us and made us feel very welcome and special. Best accommodation we have ever stayed in and best service from hotel staff too. Highly recommend staying here. Thankyou for everything!!

Ulemper: Everything was perfect

Fordele: I was completely looked after by the staff. The view is outstanding. Sitting in the hot tub watching the sunset was one of the best moments ever. Couldn't get a better location. Everything was beautiful, clean and wonderful. I shall return!

Ulemper: I loved everything!

Fordele: Fabulouse location with a spectacular caldera view. The room’s jacuzzi was a perfect spot for sunset and an inspiring place at morning time. Panos, our host, was always helpfull and very friendly. Best hotel in our trip. He gave us good and valuable advice on restaurants, transportation, attractions etc. Thank you so much.

Ulemper: Nothing

Fordele: Loved everything

Fordele: While there is no shortage of beautiful hotels, Modernity Suites is great for its location, large rooms, and the exceptional service. The location is very central, a short 3 minute walk to all the taxis and bus stop. You are surrounded by many shops and restaurants and have views of the caldera and the famous Santorini sunset. The rooms are very spacious and although you are in the center of the main town, the rooms are actually quiet and hidden from crowds. The hotel is run by two young men who do everything from taking breakfast orders, arranging transportation, carry luggage, checking on your personal pool. We loved our stay here!

Fordele: The breakfast came promptly at the designated time and we were able to sit on our own balcony and enjoy the gorgeous view. The staff were exceedingly helpful with answering questions and setting up transfers.

Fordele: Good view. Interesting design etc

Ulemper: Cafe/restaurant was closed down, so no food available.

Fordele: The magical caldera view and the breakfast in the balcony.

Ulemper: We arrived very early in the morning around 8 am and were super hungry but the staff didn’t provide anything to eat and said that we can walk to Fira to get food.

Fordele: The breakfast was great, staff was great, location and value was excellent. Our room was huge!

Ulemper: Our shower head was a little broken, and I struggled to get hot water. Also the pool was freeezing. But overall the stay was excellent!

Fordele: Location is amazing. Views over the ocean and of the sunset. Room was great, quiet, and comfortable. Staff was wonderful. Helpful, friendly, and a joy. Imorovigli has wonderful restaurants all within walking distance, and is a quiet village without crowds and noise. It's close to Thira for the nightlife and all it has to offer, as well as Oia. We rented a buggy and traveled to them as well as all the beaches easily.

Ulemper: Bed was a little hard? That about the worst thing I could say :-)

Fordele: Cool breakfast at the balcony of the room, great view and very nice and helpful hotel staff

Fordele: The location was the best we saw as it is connected to Imerovigli yet is right on the edge making less foot traffic and noise. Easy access to anything we needed yet away from the crowds. Incredible view (though anywhere along the caldera is nice). The staff is also incredibly nice, welcoming, and accomadating. They made us feel very welcome. And their breakfasts were a definite highlite!

Ulemper: The room we received was not the one pictured on the site which threw us off on our arrival. And our first night we had very noisy neighbours which were definitely noticable (thankfully they left the next morning and we did not have any other issues with noise)

Fordele: Everyone always talks about the sunsets in Oia but I think the sunset from here is much nicer and less crowded. Get the caldera room and you’ll never have to leave your room.

Ulemper: The property is perfect

Fordele: Anywhere on the cliff side will give you the fabulous view of the Caldera. But the staff of this facilities sets them apart. Rosa is so attentive to our needs and the porter guy carried our bags with no worries. Not to forget: We had breakfast in Heaven everyday.

Ulemper: Too much walking ....

Fordele: This place is great! The staff is awesome! We flew in at 5am and they booked a private car for us for a reasonable feee and then they met us at the car to walk us down to the property and check us in. They even carried our heavy bags! We had breakfast delivered to our room every morning which was such a treat! The views are amazing and the area is very quiet. We felt very safe and welcome there. It was a slo a great location as we rented a “buggy” aka side by side and where able to drive all over the island! The sun set from our private balcony could not be better!

Ulemper: The bedding and towels could have been in better condition. The towels where not as soft as I would have liked but that’s because they are hung to dry. The mattress itself was great though!

Fordele: I loved this hotel and the staff! I was In Santorini years ago and stayed at a hotel inland and when I came back this time I had high hopes of staying in a cave type room overlooking the caldera and after months of research I found Ilioperato and it lived up to my dream! The views are beautiful, you can walk to Fira in 30 min along a beautiful pedestrian walk way, the hotel is lovely and the staff is very helpful and friendly. Can't say enough great things! The Greek salad is delicious!

Ulemper: The bed was a bit hard and the bedroom was a bit dark but it's a cave so I think part of the charm. I would definitely stay again!

Fordele: The location provides stunning sunsets without the crowds of Oia. The staff was extremely helpful, breakfast on the balcony was amazing.

Ulemper: The sail shades covering the balcony were quite noisy when the wind was blowing.

Fordele: Awesome location! The view was amazing and you are right in the middle of the town of Thira. The food was also really awesome! The staff were really helpful - they carried our luggage and booked us any activity we wanted. They even booked us an ATV rental and told us where to go.

Ulemper: The only downside which was worth it for the view is that our room (I think the lowest one) had aloooot of stairs. But again it was worth it.

Fordele: Udsigten

Ulemper: Ung mandlig personale i restauranten, hvor morgenmaden blev serveret,stod gentagne gange og røg på sin e- cigaret og pustede røgen ud over maden og ud i lokalet.Jeg påtalte det til receptionen,og de ville tage sig af sagen og bede ham om ikke at ryge i arbejdstiden.Desværre så oplevede jeg,at han stadig stod og røg dagen efter.Tænker at han overhovedet ikke havde fået en påtale.Det virkede lidt som om, at man ikke tog klagen særlig alvorlig,desværre.

Fordele: Because my wife had a damaged leg and had great problems using stairs; Panorama brought our breakfast down to our room every day.

Fordele: The hotel is in the very beautiful town of Fira and overlooks the whole caldera of Santorini on to Oia. The staff was incredibly helpful and kind and they have a nice (included) breakfast in the morning. The room was clean and very comfortable and quite modern feeling.

Ulemper: Beware that the “jacuzzi” may not be what you think. It is not kept hot and there is no way to make it hot. It stays at a luke warm temperature always which is around 80 deg. Fahrenheit I would say. Unless you just want your own private pool (still nice), I’d skip the rooms with the tub and save yourself a good chunk of money. I would be easily satisfied without it and wish we had gotten a different room for cheaper.

Fordele: Wonderful rooftop breakfast daily. The location was perfect, close to the bus station and our room had a beautiful view. We were very pleased with the entire experience. I would recommend this to anyone!

Fordele: Views were sensational, sitting in a hot tub at sunset cannot be beaten. Dream holiday for my parents and they loved it all. Compared with Oia, you have less people around, many restaurants and incredible views. Would love to stay again one day.

Fordele: We looked for about 10 days trying to decide on which hotel we stayed in and went with Panorama. So glad we did! The view is stunning especially from our room no85, we feel we had the best view from the entire hotel. We ate breakfast in the V lounge which again has the most amazing view. Some people had breakfast next to the pool, I’m not sure how they decide where you are having breakfast. The rooms were cleaned and beds changed daily, the cleaning staff were always so friendly! The pool area is very good and clean. Fantastic location in Fira, close to bus station and right in the middle of the hustle and bustle of lively Fira. I would recommend this hotel to my friends and would definitely go back if we went back to Santorini. Stop looking and book this hotel!

Ulemper: There are lots of stairs but lifts available. Every hotel in Santorini will be the same. It wasn’t a problem for us as we are young fit couple but may be more difficult for older people.

Fordele: Everything was excellent, staff, clean.. perfect location.. the view was also awesome.. Definitely recommend this place.

Fordele: 5 star experience!! 1. The staff went above and beyond!! Amazing service!! The most amazingly nicest people!! The porter guy niccoli, omg, he is “Hercules” lol! Front desk staff, always helpful and detailed!! Breakfast lady super nice and accommodating!! House keeping also very attentive and friendly!! 2. Best Location!! Close to everything you need!! Super convenient! (Restaurants, stores, bar/lounge, ATM, etc) 3. Best Views from our suite!! Our suite was comfortable! Always clean!!! We loved our hot tub and view!! I would definitely come back and stay here again. As a matter of fact we are planning our stay again! lol!

Ulemper: I think the only thing I can think of is the cats around during breakfast. I mean it wasn’t toooo bad but I’m just not a cat person. But otherwise my husband & I love this hotel. The service is key and a lasting impression!! Thank you wonderful staff!!

Fordele: I spent an embarrassingly long time researching hotels for our honeymoon. Panorama won out and we could not have asked for more. The views from the hot tub were straight out of the movies. Breakfast was insanely good and the staff super friendly and helpful. Ask for room 23!

Ulemper: The influx of the tourists from the ships was annoying and we had to avoid. Extremely rude and inconsiderate. Fortunately they didn’t ruin our stay.

Fordele: +It's a nice touch to pick up guests at the airport (conditions apply). Only wish the ride went both ways. +A nice and peaceful place for taking some time off the rat race. Not much action, just relaxation. A bit of poolside and walks on the beach. +Close to a pretty decent restaurant and many more touristy ones along the beach. A five min or so walk from a small grocery store with immediate basics. In case you wish to rent wheels to look around the island (approx. one hour drive from end to end according to locals), you seem to be able to do that right next to the aforementioned store.

Ulemper: -The salty water from the shower/tap wasn't ideal on an island with a lot of sun, but apparently that's the standard over there. (That, and the handling of the toilet paper "Chinese style", which may inconvenience some people not used to it.) -Our fridge wasn't working.

Fordele: Really enjoyed my stay at Smaragdi. Staff were helpful and super responsive from the time I made my booking. Aliki helped arrange pickup for me from the airport at short notice and also helped with my queries, whether for a phone charger or an invoice breakdown. Property was clean and well maintained and very close to the beach. The poolside also offered a good place to relax and grab a drink or have breakfast.

Fordele: The location was perfect and close to the Black Sand Beach. Also close to many shops and food spots. 10/10 would recommend. Breakfast for $8 is worth it if you’re a breakfast person, because the food places here don’t have many options for breakfast and is often more expensive.

Ulemper: There’s nothing I didn’t like. But, I wish the pool was open later for night time dips.

Fordele: The staff was extremely friendly and hospitable. The rooms were clean and neat with plenty of space. The hotel is very close to a beautiful black sand beach. I never wanted to leave!

Ulemper: I liked everything!

Fordele: Excellent accomodation. Firstly We have to say that the staff was super friendly and helpful but we need to specific that Philip who was in the night shift was amazing. Thanks for your help and for your great welcome. We chose this hotel because all reviews were really good but at the end we checked that the pictures they posted in their page it was even better that our thoughts about hotel. .

Fordele: Very friendly hotel staff. Room very clean and next to the beach. We were upgraded free of charge.

Ulemper: The bed was a little soft but it is just a personal taste.

Fordele: Meget fin morgen mad, venlig og hjælpsomt personale. Dejligt med info møde fortæller virkeligt godt om øen, så man får det bedste ud af ferien Passer på dine ting så man kan gå ned og bade top udtjek

Fordele: Sødt og hjælpsomt personale på hotellet, vi havde en dejlig stor suite og var fint tilfreds med vores værelse

Ulemper: Hotellet har ingen restaurant, ikke børne venligt hotel

Fordele: Loved the pool area where we got a couple drinks at night. Also liked that the beach was a short walk down the street.

Ulemper: Only bad thing from the stay was the WiFi. It was spotty in the room and often had to walk closer to the pool area to get better reception.

Fordele: Our room was fantastic. It was big and the bed was very comfortable. I got a great nights sleep every night. The staff Especially Maria and everyone at the bar and front desk were fantastic. The pool wss terrific and refreshing. The beautiful hotel is only a short walk to some great dining and the bus stop.

Ulemper: It would be hard to improve on such a terrific place. Breakfast was very European. Maybe fluffier scrambled eggs. But overall breakfast was delicious.

Fordele: Staff are friendly and the Hotel is clean

Ulemper: l

Fordele: Udsigten er utrolig! Personalet er fænomenal! Maden er lækker! Beliggenheden er perfekt! Vi vil helt sikkert vende tilbage! Tak Sophia!!

Ulemper: Alt var perfekt!

Fordele: Rooms were incredible, they upgraded us without even requesting it

Fordele: Everything, just fantastic!

Fordele: Very comfortable chic rooms. Pool and views were stunning. Highly recommend.

Fordele: Everything was perfect. The stuff is so friendly, and everybody helps you with anything you want. Definetly, the best hotel I’ve ever been to. Loved it. I’ll come back soon... I love it

Fordele: Infinity pool and view is nice for sunset. The breakfast was very yummy and they catered for vegan/allergies. Talal was very nice (the only staff member who was).

Ulemper: Pool was freezing cold, so insanely overpriced. The attitude of staff towards me and my partner was terrible, we assume because we didn’t look the type to be there (young and don’t look flashy rich in designer wear) so not worth the effort of being nice if they don’t think they’re going to get a big tip. We felt uncomfortable and judged when we left the privacy of our room. We were gifted this trip so we we aren’t millionaires, but we still had money to spend. But with cocktails being from 19 euros and beers 12 euros (small beer) it’s a bit of a joke. We took our money elsewhere, where we were treated nicely and fairly, and we felt happy to pay the price. Staff also knew nothing about the island and couldn’t answer questions. They were not helpful. The WIFI was TERRIBLE, and we would have used our mobile data however we didn’t get enough signal in our room. We called reception after 3 days of dealing with it to see if they could maybe fix it, but the lady on the phone just continued to say “are you sure your connected to the wifi?” Or “are you sure your connected to the RIGHT wifi?” - pretty much just insinuating that we were idiots. There is one wifi named CAVO TAGOO. It’s not like there was a ‘wrong’ wifi to be connected to. You can see multiple other balcony’s from your own balcony (we were in room 23) so there is NO privacy. You can also hear other people in their rooms. The spa turns on in the middle of the night, multiple times a night and it is very loud so don’t expect to sleep through it! Our ferry out of Santorini was at 3.20am. Reception INSISTED we get there an hour early (we were planning 30mins), so we did, and their driver made a 30minute drive into 15minutes because of how fast he drove. It was scary and unsafe. So then we got there 1 hour and 15 minutes before hand, when the ticket office didn’t even open until 2.50am. There was also a leak in the main bathroom area from the roof that left a little puddle every day.

Fordele: What made my stay here amazing besides the layout of my room and amenities, were the staff that worked there. Each and every staff member went above and beyond connecting with guests at the hotel. I felt like I made friends/connections here as opposed to just seeing it as a hotel I’m staying at. Further, you witness the best sunsets here!! Will be returning next year!!!

Ulemper: Nothing! Everything was amazing.

Fordele: Where to start?!!? Firstly the VIP pick up from the port with an awesome driver holding Mr and Mrs Shafik was a small yet amazing start! Our driver was extra friendly and gave us a little bit of history and orientated us to Santorini. Once we arrived the manager Evangelos and the staff gave us a beautiful welcome with some welcome drinks! All the staff were absolutely amazing over the whole stay - always friendly and wanting to help us - they went above and beyond! The facilities were exceptional! The views were to die for! The pictures don’t do it justice! The food was delicious - and the service even more amazing. Evangelos was so awesome - he upgraded our room and gave us a private pool because it was our honeymoon :) really exceptional guy! When we entered the room we had champagne waiting for us, and a room decorated with rose petals and candles. Would really recommend this place! Was absolutely perfect for our honeymoon! Thank you to Evangelos and his whole team! Exceptional customer service! Really had the most perfect time here :)

Ulemper: Nothing .. everting was perfect

Fordele: Fantastic position, overlooking the Caldera; infinity pool overlooking this view; great breakfast delivered to your own terrace; very nice staff; generous complimentary drinks.

Ulemper: We were in the ‘Deluxe Passion Suite’ and our room wasn’t quite as private as I’d imagined from the info - other guests and staff had to use steps immediately outside our room and pass our terrace to get to their own rooms and other areas.

Fordele: Definitely was perfect. Location, staff, room, facilities. I can’t wait to come back

Fordele: It’s away from the tourist and it’s located perfectly

Ulemper: The bed, towels, furniture looked a bit old.

Fordele: Very niche. Beautifully laid out and well thought through. Superb pool with breathtaking view. Very comfy bed and a champagne breakfast to die for.

Ulemper: Nothing. There isn’t a bar but there is a well stocked mini bar in the room that is very well priced.

Fordele: Excellent location and service

Fordele: A small boutique hotel. Hotel entrance is not typical hotel entrance. If you arrive at night, don't be afraid that you need to walk down many steps and a short path without sign of the hotel before you start seeing sign of the hotel. The reception area is also not the typical reception area, it is inside of a very small office by the pool. Upon arrival, we compared other hotel entrance, they all seem like about the same, and no car can directly stop at the entrance. So, it is more about that island rather than that hotel. Other than that, our stay was great, memorable. The rooms are very much like newly remodeled. The staff were very friendly and helpful. Beautiful ocean and sunset view. It was awesome!!!

Fordele: The view was fabulous, the pool fabulous, the breakfast fabulous, the staff fabulous and location fabulous. There wasnt too many steps and staff carry luggage on arrival and departure for you so fabulous.

Ulemper: The bedroom was a little too small for 2 people but bathroom fabulous. The outdoor firniture around the pool needs to be totally replaced given the prices we are charged as it is too well used and worn out and NOT comfortable.

Fordele: Most spectacular view with beautiful swimming pool - friendly staff and great breakfast

Ulemper: Our room was quite small - but who cares....spent most of our time outside anyway.

Fordele: Location was fabulous and staff service was also very nice.

Ulemper: Room was not small, options on breakfast should be more

Fordele: Staff were amazing, great location, lovely breakfast. Perfect for the Caldera views.

Fordele: The staff were amazing. The room was fantastic. The breakfast on the terrace overlooking the waters of Santorini breathtaking. Highly recommended.

Ulemper: A hot tub would have finished off our experience.

Fordele: The breakfast was decent.Location is pretty good.Staff is very helpful.

Ulemper: When we arrived they told us that food items other than the items in the mini fridge are complimentary.However we were charged for the same during checkout.

Fordele: Views & extra room for my kid & cleanliness

Fordele: The view was incredible. Location was perfect.

Ulemper: We wished we had a wardrobe or drawers so we could unpack our things. We had to live out of our cases

Fordele: The location of the property was so close to the Main Street whilst we still had a perfect view every night from our balcony to watch the sunset over the Caldera. Truly magical. Nectarios, the manager of the hotel even organised a small cake for my husband’s birthday. We will be back one day!

Ulemper: Nothing! Everything was perfect

Fordele: This property was amazing. Loved everything about it. We were collected from the airport as organised and taken straight to our hotel. The hotel itself is stunning. Our room was so big and so comfortable. Our shower was in a small cave seperate bathroom and we had a living area and seperate bedroom. We had breakfast on the balcony every morning overlooking the Adriatic Sea. Staff were at our becon call and were always checking on us to make sure everything was ok. Honestly cannot fault this place. The best!!!

Ulemper: The only thing I have to say is the pool was quite cold. Only because a few days prior to us arriving there had been no sun. Otherwise nothing else to dislike! I wouldn’t even call it a dislike I would say just unfortunate

Fordele: The hotel staff were very friendly. They were very accomodating. Amazing view.. best location and view you can get in Fira, Santorini.

Ulemper: no

Fordele: Nice view. Good location. Nice and helpful staff.

Fordele: The view is perfect

Ulemper: The swimming pool is closed, can not be used, and internet is not accessable in the room. the room is small

Fordele: Great location and staff very nice and helpful

Fordele: The customer service one of the best I had in my life!! (Heleni and her team was thinking of little details to make your stay amazing!). We loved the view, the design of the hotel and food was delicious (Chef Giannis was super nice to explain our plates at dinner). It is a 5 stars hotel, I would say that it is a 6 stars (if it would existed!)!

Ulemper: The pool is not heated and knowing the price of our stay, it would be more than nice.

Fordele: The Grace Hotel is the most luxurious and beautiful place! The staff is so lovely and their hospitality is off the charts. The breakfast was beyond 5 stars. The service is exceptional. We had the junior suite with plunge pool which we used every day. The views of the sunset are stunning. We enjoyed a small yoga class each morning (complimentary). I can't say enough about this charming and magical place.

Fordele: Nice rooms, very good view, good service

Ulemper: Food is not good, neither the breakfast nor the menu. Prices are too high for what you get. Lot of stairs to walk Staff is nearly too friendly, not very authentic

Fordele: 5 course breakfast each day was fantastic Location and view cannot be beat in all of Santorini Service/staff were wonderful! Very peaceful and luxe property considering the massive amounts of tourists on the island.

Ulemper: Communication regarding transfer vehicles available was confusing - sometimes they had a free hotel shuttle available for use, sometimes they arranged it for you through outside company and it would be 40 euro. It's nice they offer a free shuttle at all but seems a little unfair some guests got it free every time simply through good timing and others might have to pay for every single transfer if the hotel shuttle is not available when they need it. They should communicate how this works a bit better upon check in or upon booking so we could anticipate this.

Fordele: The best hotel with the most beautiful views and most importantly with the best staff in Santorini. Amazing staff who all knew my first name and everything with a smile and warm attitude. highly recommend.

Fordele: The view is wonderful. We love watch the sunset by the pool. An experience for life.

Ulemper: The location of the hotel. There is no bus stop nearby.

Fordele: Location was beautiful, but far from the main areas of Santorini

Ulemper: Location, and the ocean view is really a pool view with and ocean in the back of it

Fordele: Beautiful place, clean, super friendly staff. The views are amazing from everywhere in the hotel. It’s 2km from Fira and there’s a free shuttle service almost every hour, to and fro.Breakfast is nice. There is quite a variety.

Ulemper: Nothing

Fordele: Nice view, breakfast is ok.

Ulemper: 1. service attitude need to improve: The staff sitting inside room is kind of no patient for customer even rude and impolite. We had been arrange to the room close to the restaurant and I kindly ask whether if it is possible to change since a little noisy. We stay for 2 nights. What she said is, first, you only can decide the room type but not the room number, then, you stay 2 nights, the other customer will stay longer. I don’t think I deserve this kind of service for ~300€/night. 2. The toilet was a disaster. Full of water and never goes away after having shower. 3. Not much public facilities. Swimming pool is kind of waste built in the middle instead of at the edge. I suppose in this way it makes the customer have to go outside of the hotel instead of stay inside to make the hotel too crowded cause it is really small facilities.

Fordele: - Amazing and unique view - World class sunset experience - Great and very friendly service, especially pool area

Ulemper: - Could be a bit cleaner (e.g. fresher bathrobe, whirlpool was a little bit dirty but cleaned immediately) - Rooms are not as luxurious as facility (Interieur differs from room to room so maybe not true for all the rooms)

Fordele: The view , quite place we had total privacy in the VIP villa Very nice , and friendly staff. The receptionist helped us in everything and all booking we need for different restaurants and Catamaran trip. Thank you for your help

Ulemper: 1. The towels are old 2. Shuttle bus should wait for 5 min at pick up point on Fira

Fordele: Great tranfer staff, great restaurant staff. Good food, good coffee and amazing views.

Ulemper: Funny sewer smell from the bathroom. Reception lady with the glasses was a bit shifty in regards to transfer costs

Fordele: Breakfast was delicious and something for everyone! Loved the location. It was close to everything was easily accessible.

Ulemper: We felt it was too expensive!

Fordele: Amazing sunset . Perfect location. Great staff.