Thera Hoteller

We enjoyed the location , and the pool great views also . unfortunatley the air conditioning did not work well at all and the bathrooms were very out of date , the linen was old and needed an update , the breakfast was very very basic

Champagne buffet breakfast, the free transfers from port and airport, the hotel swimming pool and proximity to the town of Fira (walking distance). The rooms are not well maintained for a 5* hotel and half of the rooms with 'volcano views' are actually facing the main road. Those rooms facing the other side may be better but they have a narrow staircase, without a bannister, leading up to the gallery/bedroom which was not practical. The biggest disappontment was the number of iunexplainable flys in the rooms. We changed rooms 3 times but just could not get away from them - not something one would expect to find in this level of hotel.

Almost everyone on the Hotel staff is very friendly and kind. The breakfast is good and the pool is excelent. The Hotel location, although not on the beach, is very central, and that allows one to reach every beach of the island in about 20 minutes by car. The breakfast is good, but could be improved considering the price one pays to stay there.

My husband and I were on a 3 week vacation to Greece and this hotel had to be the worst by far. The owner was not only unwilling to help Americans but made no attempt to help book any activities unless you purchased through her. She could have at least had the decency to understand that when people are traveling on 20 hr flights to come on vacations she should be somewhat hospitable. The staff and the location was far away from major attractions.

Friendly and helpful staff. Very clean room and nice swimming pool

The price, at least, was as low as the quality of what we found we were paying for. Upon arriving at the hotel address, we found it closed, with a note at the door asking us to call some telephone number for instructions. After some trouble finding a telephone boot to make the call, we were told to go to another address, pretty further from the original one, and ever harder to find. There, we found out that the swimming pool advertised ate the hotel profile was empty, after all it all "off-season". The same goes for the "free airport pick-up", advertised as well in the hotel page, but which you find out later is only available on season peak. At leaving the hotel, the owner offers to drop us at the airport for a 20 euro fee, even though a taxo driver himself charges 15 euros for the same ride.

Location was good, free transfer to the ferry was excellent. Lovely, clean room. The lady cleaning the rooms was the only member of staff available for information, and she's not a people person! Excursions advertised only run on certain days but they can't tell you which days! Pool was filthy.

The location was quite close to downtown Fira. We had trouble checking in because there was never anybody at the desk. We had to walk all the way back into town and find a pay-phone to call them. The towels were also not clean.

price rude staff

The all-white interiors and exteriors were exactly as per the photos - we were very pleased with that. The spatial quality and service experience was very good. Food was also great just 1 small unpleasant incident that is not really due to hotel - the hotel promises that their guests are given priority at selected restaurants but despite making a booking for Ambrosia & Nectar through the hotel, the maitre-d was extremely rude and dismissive.

very nice location and beatiful layout of the hotel rooms and pools some of the rooms look into the parking lot or mainroad with heavy traffic

I stayed in Levantes. It is a two bedroom suite with a balcony and very convinient for three people and the room has a wonderfull view to the sea and volcano No

The location and view outside of the hotel was excellent. The staff was wonderful and accommodating. The breakfast was delicious. For a 5 star hotel, we found the linens/towels to be sub par, the bathroom was not in particularly good condition (the sink did not drain), and there was no hot water. While there is a small pool available, what you do not realize is that it is in the lobby area/dining room with no lounge chairs available, making it awkward if not impossible to utilize.

pool, quiteness, price breakfast was very poor, just bread, cheese and jam and ended at 10AM. Overall i think most things in Santorini are overpriced, though Villa Popi was a good option if you are looking for a budget hotel.

Close enough to the center of Fira Its price and personnel

Nothing. Apart from being assigned a room next to the kitchen & being located in the reception area, it was a nightmare. The son of the owner kept my passport until the last second & there were yellow crusty stains on the blankets. The sheets provided on the bed were already dirty upon arrival. Breakfast was served directly outside my door.

The location

very close to city center(fira) very noisy, poor breakfast

Nothing!!!! Everything