Country Inn & Suites Columbia at Harbison

the breakfast No room towels available during our stay. 15% off room charge. This was not acceptable enough. Major noise complaints all around room - upstairs, side rooms, and outside hotel main entrance. Could hear toilet flush from upstairs room. Awful period.

The location Dirty, not friendly staff, very dirty, not enough light in the rooms,

Staff initiated my move to another room without my requesting when I complained about the bathtub slow to drain when I took a shower. Long wait to check-in w/sign stating they were helping a customer. After problem in 1st room, I was asked to come get keys to a 2nd room. When I got to the new room, there was a container of food in the refrigerator. I called staff.. no assistance offered

The location The Rooms were not clean!!!

The staff and location are definite pluses for this hotel. Throughout our stay we kept finding food left by other guests in our room. So, I think housecleaning could use a little more attention to detail. There was no in-room safe, despite the website clearing stating all rooms had one.

Room was given a hit or miss vacuuming. Asked twice for a do not disturb sign and never reseved one. Breakfast was awful. Went out for breakfast.

The furnishings were nice. The tv cabinet hides the microwave and refrigerator. We encountered 3 different staff members and they all were very friendly. Breakfast was very good with plenty of seating. Room was quiet and dark for sleep. Windows open. First, we were given a room that was occupied or not cleaned. Our next room didn't have a do not disturb hanger or an info book. The heat/ac unit didn't work. Some of the lights in the bathroom didn't work. The shower curtain rod bracket was loose.

Hotel seems to be a little dingy. Some attention to spruce it up a little would help out.

The location The air did not work in one room. There were roaches. The elevator was slow and after someone vomited in the elevator, a poor cleanup job was performed. Evidence of vomit was there from the night we checked in until we checked out.

Good location I canceled as soon as I walked in. The pool looked nasty & the hot tub wasn't working. I went to the Hilton, it was SO much better.

Roach in room hair on floor sheets dirty

Breakfast Pool too cold and the part was broke, not enough towels.

Location Housekeeping is useless. The worst ever.Need to send undercover higher management to inspect every room, even after they are just cleaned..I take my clorox with me.Have reported them many times.Never any better

After making a 13 hour drive, I had to wait about 30 min at the front desk just for someone to show up at the front desk to check me in.

The rooms were spacious and the breakfast was good. The water wasn't hot. I saw a roach crawling in the bathroom. The pool wasn't clean and the Jacuzzi was broken the whole stay.

Receptionist was very nice and tried Cockroaches and stains everywhere

The location and ease of access was desirable. The breakfast did not have any food left and we were there an hour before it was supposed to close. The room was not as clean as I felt it should be- light switch covers had gross stuff on it, ice bucket was wet and dirty. The staff was not personable.

We were given a wheelchair room, which meant the shower was a roll-in shower. Because of this, the bathroom flooded. When we reported this to the front desk, they said they would have housekeeping come in to clean it, but they never cleaned.

The hotel was dirty. The first room was dusty with chipped furniture. The second room was dirty. Hair in jets in shower. Chair in room dirty. Table by window was sticky and counter dirty. Complained management did not come to view it. Terrible service. Terrible experience this time.

This was an intetesting stop. We arrived at around 10:30p.m. and were given our room key...check-in was really quick! When we arrived at our room I opened the door and was very surprised to see that the room was occupied! We went back down and received another room...staff was very courteous and friendly. We went back upstairs to find that this room smelled as someone had just finished chain smoking a pack of cigarettes! We are not smokers and I did not want my kids to have to sleep in a room like that so back downstairs we went. Third times the charm...we finally got a room!

Good location I had no way to iron my professional attire for a work training. The place did not have one working iron/ ironing board in it according to the staff. It required a special plug in.

2 live roaches in room, hotel needs to hire good exterminating company, very loud HVAC units, not much for breakfast

Hotel had smell of cigarette smoke--very annoying Rooms sprayed too much with perfume-not good

The elliptical machine in the fitness center worked well. There were too many things that I did not like to mention. This hotel is not at all a good place to stay. Staff, food, rooms, all were inferior to poor.

The condoms I found laying around the room. I got in late and didn't realize how disgusting the room was until the following day.