Hotel City Stay Frankfurt Hauptbahnhof

Very close to the main station. The receptionist on duty that night was extremely welcoming and knowledgeable.

We did not realise that it was situated in the red light (porn) district. There were lots of homeless people in large groups outside the front entrance. The advertised pics and descriptions did not match the actual room. The room was dark and very bare. The corridors were scary. We contemplated on moving to another hotel.

Large rooms, nice staff, cleaniness.

Bad wifi, one iron in the whole hotel, BUT the area is just unspeakable. When we arrived right next to the door ab. 25 heroine addict pants down injecting legs, arms etc. Some city ppl literally sweaping all the needles from the pavement. In the evening a junkie beat down a woman. Honestly worst than any movie. We’ve had to close the window cos of all the violence noises. Surprisingly the receptionist didnt make a big deal about it..:) like it would be a normal thing. This hotel is cheap because it’s not fancy and I understand it. But this price doesn’t reflect the area AT ALL. You only see it when you get there.

Unfortunatelly there was nothing positive of our stay.Apart of breakfast.. nice selection of fresh bread,meat and cheese.

Please read reviews before booking accomadation. By mistake I book this place with out reading reviews and ultimately our holiday was ruined. We arrived late and outside hotel was few dozen homeless people and drug addicts.(its a red light district and needle exchange point) We were met by one of receptionist who spoke so fast you could barely make out a word. He adviced to prebook breakfast for 9.99. When I highlighted our booking included breakfast,he in very rude manner shouted out we dont do bookings such as room with breakfast. Basically told me off . After leaving reception we contacted booking.com and they got in touch with staff in hotel and problem was solved with in 15min.Receptionist apologised and told us he hadnt been informed of new breakfast policy. When we arrived in room things didnt got any better, after my husband decided to move beds together we discovered empty bottles,used condoms and layers of dust underneat them. walls were filty stained, some staines wouldnt even want to explain;( there was no wifi in room or tv signal. Toilet was filthy too. The partying in rooms would keep you up all night. And please be advice the bottle of water in room isnt complimentary... you will be charged €4 on your check out. Wanna visit Frankfurt stay away as far as you can from this district.Im very happy to be home tonight safe and sound :)It was planned as cultural excanged for my children.... now they seen how people shooting up drugs while having their breakfast,sleeping rough on streats,place smelling like urine, had to explain why men are dressed as women,why women sits in window with no nickers,,, why streats are full with needles and so much more. Im actually traumatised I put my family through that all.

The room was fairly clean and quite. It’s very close to the central train station. I would say you can get a better value for your money.

The hotel is located in a very bad area. There are many druggies just outside the front door of the hotel, though they are harmless. I wouldn’t bring here my wife or kids. The WiFi barely works in the rooms.

niets

1 toilet need share with 3 rooms in front of hotel full of people using drugs and sleep in the street Never come here again.

Spacious room and WC, very pleasant and helpful staff. Close to the main station

The main entrance and the street. Always infested with people near the main entrance and noisy all night. Lights inside the apartment and WC in sufficient