Ligger meget centralt 2 telefonopkald, på to forskellige tidspunkter, fortaget på vores regning på værelse nr. 705, i en periode hvor vi har været andet sted.Videre fotoapparat væk, først opdaget da vi pakkede og skulle forlade værelset.Dette er meddelt hotellet.
Stay was fine, good breakfast good room Put some better fitness equipment in the gym. This hardly counts as one
Hotellet er fint, men der er meget støj fra veje og hovedbanegård
Personalet i restauranten ignorerede gæsterne mht. at servere morgenkaffe, adskillige gæster var næsten færdige med morgenmaden før kaffe/te blev serveret.
The coffee was excellent Not being able to control the room temperature directly
Rather expensive food.
the only thing is near where i want to go receiption very unhelpfull
Nice view from the room. Short walk to an interesting residential area and a pleasant half an hour walk to the city
I 've appreciated the shuttle from the hotel to the Messe the bothroom was very small
Good location. Comfortable beds. No free internet connection. Toilet size was small. Shower pressure was weak. Poor airconditioning.
I liked the dead silence about the floor I stayed in (15th). My room at the hotel (Executive Room) has had absolute luxury. Charges for the use of TV anf the internet. In fcat, the fees charged by your hotel with regard to the use of the internet are overstated, (17 Euros per 24 hours.) In addition to that, I didn't get the room that I booked for via booking.com (Smoking Deluxe Room), so I faced lots of difficulties smoking in that non-smoking area!
No Breakfast not included in room price. Communication problem, no train or tram connection. Internet is not free, but expensive to use. No shopping area or resturants in walking distance.
effectivity; service, friendliness, and generally good comfort, inclusive balcony at room with view.
God Morgenmad at man bliver tildelt det den kategori af værelse man har bestilt de forsøgte at spise os af med en lavere kategori efter klage fik vi det vi havde bestilt Hustlere andet er der ikke at sige
Da vi var på messe skulle vi kun bruge Hotellet til overnatning..................Ville aldrig vælge dette hotel til evt. ferie ............... Nej det var OK
IStemningen på hotellet, fremragende udvalg til morgenmad, gratis transport under opholdet. Ja, nogle bedre madrasser
average at best. but then again, most german hotels are like that unless it's a 5 star or better. good for a one nite stay, two max. no a/c, no refrigator in room, tv way too small and lack of chanel choices.
Very close to the train station. When you walk out the front of the train station, look right, and you can see the place. Our room was very spacious. The hotel overall was very nice inside, quite a bit nicer than we expected for the price. Breakfast was a fairly typical German hotel breakfast buffet (good assortment to satisfy almost anyone), and we found it to be a good value on some mornings. Less expensive (and good!) breakfasts can be had nearby, but if you're looking for convenience before boarding a train in the morning, the hotel breakfast is likely an excellent value. There surprisingly little outside noise (we slept with the windows open most nights). There is some light that can shine in at night, but the room had nice, heavy curtains and we were able to make it pretty dark (we're amateur astronomers and really like sleeping in DARK rooms, and were satisfied). The room had hardwood floors in the sleeping area and a tiled front entrance and bathroom. The tiles were modern, and the wood flooring was actual wood. In the end, we can find no good reason not to stay here again. All of the staff were *very* friendly and courteous. The room lacked a safe and mini-fridge, if you expect or need that kind of thing. The "bed" was two twin beds pushed as close together as possible (completely separate sheets/bedding), but this seems to be pretty common within europe, in our experience. This part of Frankfurt is a little sketchy (it *is* right next to a big train station), but we didn't feel unsafe. We've certainly been in more dangerous parts of cities. Be alert, and take the usual precautions that you would in a big city, and you should be fine. Be prepared to see homeless people begging for money; they seemed mostly harmless. The bathroom was always clean, but probably could have used a deep scrubbing (there was some mild staining in some of the tile grout).
Hotel people were good, nice and friendly. Wireless internet I do understand that most like europ are not cheap. Basically after connect, speed is good, but this hotel, the signal is not stable and speed is so slow. This is no mean to payable system.
Best city Location,everything is very close to the hotel, Ryan air bus stops about 3 mins walk from the hotel.1 min walk from tram/bus/underground/train station, Clean rooms, staff is friendly, free internet at the ground floor. I would definately stay at this hotel again. bit noisy but hey its the city center what do you expect, I dont think its a minus point.
Friendly and helpful staff. Nice size room. Perfect location. The noise is hell. Impossible to sleep. The ongoing construction prevents opening windows. No air conditioning. Not recommended for people who like to breathe.
Very convenient to train station and close to the shopping and tourist areas of Frankfurt. Room was big and clean and the beds were comfy. Wifi wasn't free and was paid for in 12 hour blocks which is very inconvenient if you want to get up and check your mail in the morning. Neighborhood was a bit sketchy but I guess that's not really their fault. Unfortunately the biggest downside to the street facing rooms was the noise of the train station although in the end it didn't really seem to bother my sleep too much.
Well located. Opposite the main train station and only 7 mins walk from the river.
The cleanliness in my room and the services
Location excellent close main railway station and city area of Frankfurt.. Nice hotel staff. High traffic on street makes Hotel Room a bit noisy.
Very reasonable in price, service and location Breakfast was rather poor for German 3* hotel
When I made the booking the showed that there was shuttel ,but there was not
The spa was the real highlight and was exceptional. The restaurant was also first class. Staff were very friendly and I found the location was ideal (between the IAA site and the city centre). Would recommend and stay there again during the next motorshow in 2011. The room (although well designed and very clean) was on the small side and felt a little cramped, particularly in the bathroom.
The design interior of the hotel. Very bad customer service. No business center to print important documents. First time in my life to see a respectful 5 star hotel provide a playboy Magazine in each corner of the hotel.
Excellent Location, comfort, modern design and helpful staff Price, expensive...
Quiet, staff spoke english, near the train station.
Poor lighting which could not be adjusted- almost impossible to shave or apply make up in the dark. Poor room layout for two sharing-no privacy for toilet. Poor wardrobe space. Internet facilities inadequate for business.
The funky mood of the hotel, excellent staff, unique Euro style. Loved the waterfall shower! I would have liked more pillows/blankets and more towels.
The staff upgrade our room to Duluxe room as a gift of our honeyroom trip.
Very comfortable room and bed good internet access excellent breakfast valet parking A little bit too dark. Extra payment for breakfast is 'strange' when looking at the high price of the rooms
Superlative! Top hotel with top service and beautiful design. Standard rooms are cut same way rooms in other hotels are but with great design. To get in real touch with what hotel roomers is, better book a Select or even a Deluxe room. Valet parking is very good but no entrance to park your car while unloading. You have to leave it on the road with traffic passing by. Thinking about the hotel and the price of 29 EUR I expected more "crazy food" during breakfast. Despite this litle remarks, everything was perfect!
The staff is friendly and helpful At the beginning, I found the wash basin is not running good. However, after warning it was solved immediately and perfectly.
It´s location (position in town) Personell service
Service at the reception and breakfast.
clean, a minute walk away from main train station, walking distance from travel/ tour office, extremely helpful and friendly staff, a fantastic experience overall. some missing in room amenities like a kettle for instance, but no major complaints. visited in November so had no issues with heating/ cooling
location and price. good breakfast. Have stayed here several times. hotel is great during cool weather, but could be a problem in warm weather as no aircon
I loved the design of the hotel and it is very central, the breakfast was lovely and the staff were excellent
Location perfect. Decor very refreshing and friendly. Breakfast excellent
non air condation in the hotel
Hotel staff were helpful and friendly. The room was too small for the money paid and it was smelling of cigar for first two days.
Det lå dejlig centralt, med gode muligheder for at komme ud i bylivet og få noget at drikke og spise. Morgenmadsbuffeen var helt tilpas, og der var noget for alle.
Ved min ankomst var jeg blevet nedgraderet til et meget lille rum og måtte selv gøre opmærksom på dette. Efter en dag fik jeg dog et større rum end booket, så personalet håndterede dette OK.Der er meget støj fra gaden på hotellet.
Helt vidunderlig morgenbuffet, og maden i baren kan absolut anbefales.
Et godt hotel til prisen, god service og dejligt centralt placeret i Frankfurt
Som altid får man en super betjening af personalet, og deres morgenbuffé er rigtig god.
Der lugtede af tobaksrøg på værelset. Jeg havde bedt om at få et værelse med god udsigt. Det fik jeg ikke.
Absolut professionelt og gennemført hotel med genial beliggenhed når man skal i messecentret.
God belligehed i forhold til messe. Morgenmad af høj klasse. International stemming.
Excellent offer for a very good room Fridge not working , noisy in the morning as room faced to a main road.
Closeness to train station and cleanliness no food options
The location is convenient. The room was not fancy, but clean and a perfectly good place to sleep. The tv worked as it should. The internet connection was reasonably fast and was free with my online booking. The staff was helpful. At this price, I thought it was perfect.
Neat & Clean The internet on the 5th floor was poor. The wireless router on the 5th floor had issues.
Hotel was extremely clean; Location is perfect; Staff were pleasant and forthcoming;
A few steps from central station, and with good connections to almost any part of the city. The receptionist was very helpful in providing information. Free WiFi is available, even if at the desk a sign informs that you should pay for it! even if other guests complained about the surroundings, I did not find anything different from other areas around the main station of large european cities. There is only one (slow) lift and it may take a while to get it around breakfast time.
Excellent location. near main railway station, but quite safe. grocery store rewe nearby, Tram station opposite hotel. very clean rooms. free wifi in the room. Tea / coffee making facility should have been be there in the room!
It was convenient to the Frankfurt Messe, within walking distance. Very basic boarding house, but clean and functional. Grossly overpirced for what is, even during the exhibition periods.
Close to the railway station, shops and restaurants. Cheap, clean very convenient for one of two nights. Breakfast was basic but very nice. The pillows are extremely flat and uncomfortable. I was charged 10 euro to connect a second device to the Internet.
Very modern and super clean.
Good location, near by Frankfurt Main Station by walk, its only three minutes. A little bit noise at night time because of other guests. There are sounds from heater pipe when you open it.
Distance from Railway station , Free Internet, Cleanliness,helpful staff. Size of room was small - but manageable
Very central in the middle of the city. Easy to find , Clean . Quite
Everyone was very helpful, friendly and went out of there way to help. It was by far the nicest hotel during our trip. Location was great, close to everything. The hotel was very clean.
Excellent location right beside the train station. Nice and clean room. Quite reasonable price.
Efficency, centrality, value for money Unfriendly staff.
Very polite and helpful staff. Great location. Would have been better if breakfast was included in the price.
Absolutely nothing Cleaning, house-keeping service, provide the truth about the bathrooms since there's no rooms with bathroom
The staff were wonderfully helpful and you could not get a more accessible and central hotel. The rooms are budget however, equipped with phones, wifi (a 5euro /day cost), TV etc. No hairdryers.
there are lots of parks and woods around the hotel. its location is very poor in terms of local transport. nearest s-bahn station is kilometers away.
Clean The shower booth is too small
Shuttle to the fair easily gets full, and I sometimes needed to take a taxi.
What I liked best during my stay was Niedwald, and top floor (14, in fact 13, but after 12 they jumped to 14:)) with smoking rooms. The breakfeast also was very good.
Very clean...very comfortable. Good for people looking for isolation. The only drawback is little off from downtown or main city.
Almost every things Nothing
Det var et meget spændende hotel med mange alternative ideer og indretninger. Valg af farver, stil og toiletartikler afspejler særdeles godt hotellets koncept. Der er uhyggelig stor forskel på kvaliteten af personalet - fra nogle utroligt søde ansatte til typer, der kan ødelægge ethvert ophold (sygelig mistænksomhed over for gæsterne - ramte flere, og det var dybt ubehageligt selv at blive udsat for det, men så sandelig også se andre blive det)
Morgenmaden var fantastisk og servicen genrelt meget høj! At internet bliver integreret og at det ikke skal koste eksta. Det finder man naturligt nu om dage og det er forventeligt at mange at der selvfølgelig er adgang til nettet (en timepris på 12 Euro som det er nu er alt for dyrt!)
Very nice hotel that I had visited. Expensive room fee not include breakfast
Personal service - great staff Water pressure / shower
excellent customer service. special thanks to Matthias Eisner who on request recommended an authentic German restaurant and then went and downloaded the menu for our consideration.
I have stayed is this hotel already a few times and the quality levels are excellent. Staff is very friendly in a natural way. Parking available at hotel.
The staff very well educated including the door man. no , everything was perfect
Service. No tea/coffee making facilities.
1.excellent location just opposite the fair entrance of messe frankfurt, 2. beutiful hotel with warm atmosphere, 3. the best hot chocolate i ever drunk,4. breakfast very qualitative but expensive, 5. free internet and mini bar filled up every day, 6. separate bathroom and toilet room 1. the baby cot did not have a matress!!-had to put duvet and blankets in order for the baby to sleep, 2. the cleaning of the room was inadequate, carpet had stains and looked dirty, 3. a nursery school is opposite the hotel and kids are very noisy during evening hours - they kept waiking up the baby every day
The staff was extremely helpful, the amenities were exceptional. I specifically liked the fresh fruit in the room, the filled ice bucket upon arrival, the complimentary mini-bar, and the slippers left at turn-down. Nothing
A first class hotel which was very conveniently located for where I was doing business The absence of an informal dining facility. There are limited quality restaurent options close by and I ended up going to another hotel (Flemings)
Front staff members are very pretentious. Not worth paying that much for this kind of value hotel.
This hotel deserves its five stars. The rooms in the new addition in the rear are particularly quiet and well-equiped. The hotel is, however, expensive. But if you need 5 stars in Ffm, this is, in my view, the place to stay. There is nothing that I did not like.
Good Location, very convenient to airport via free public bus and to ciy with complimentary metro day card. Hotel bus free only to hotel, must pay to go back to airport. Use the free public bus stand on the street in front of the hotel. runs every 20 minutes average. The bar happy hour buy one get one drink free, and friendly bar staffs. Still under construction since March 2015. Wifi signal weak.
I found the shuttle bus with out any effort, and the schedule was posted on a information board at the hotel shuttle stop. So I knew how long I had to wait for the next shuttle. My room was good, simple and quiet. The bed was comfortable and not hard, so I got a good nights sleep. The food in the restaurant was quite good. I ordered a wake up call and the phone did not ring so I did not get the call. Fortunately, I woke up in time and made my flight!!! I should have used my own alarm clock!! Next time I will just to be sure and have a back up, in case the hotel doesn't get my wake up call in time.
Staff wifi service
Free internet was terribly slow, but not bad altogether if you need to stay close to the airport for a night.
It provided a very good location for a over night for an early morning departure. The staff was very efficient and the accommodations were very clean.
Avoid at all costs!
The Bar and the Staff. One has to pay 7.00 Euros per person to go to the Airport. In similar hotels in the USA and Mexico the service is free of charge. There is NO argument of not providing the service for FREE. The shuttle bus is going any way, with or without passengers!!! We took a TAXI (two persons) en we paid 17.00 Euros, 3 more than if we had used the shuttle bus and we arrived at the precise entrance of the airport.
Very effIciest operation. Everything works. It's clean, quiet and meets all needs. The 15 minutes drive in their big bus was uncomfortable, so many turns, but the value made up for it.
Cozy and comfy
Very convenient and functional for a brief stay. Location wasn't great.
I have never stayed at a hotel that had a night light in the bathroom, that was great.Room was very clean. Was disappointed we had to pay for parking at a hotel your lodging at and to take a hotel shuttle ($15 for 2)to the airport. Generally stateside that's an accommodation that has no cost associaled with it.
Friendly staff. Rooms were recently remodeled and very nice. Very quiet overall. Be prepared to have a rental car or use the shuttle or a taxi. It is only near the airport and nothing else.
If you would like to feel what it is like to be a superstar. This is the place to go. Everything is just perfect. The room, the restaurant, the bar/lounge with live music, the hotel it self, the spa/welness, the location and the staff!!!!!!!!!! The only thing to mention is that the sauna is not mixed. So spa-ing nicely with your wife or partner together is out of the question.
the food and they use linen fabric in the cover bed which is good and the spa its amazing staff there. no
facilities and helpfulness of all staff could not get the room temperature below 19 degrees which made it very warm for the nights
Impeccable rooms; fantastic selection of fresh fruit and juices for breakfast; extremely accommodating staff. Great valet service, including bottles of water and some complimentary fruit for our onward journey. The staff were taking their customers a bit TOO seriously: The live entertainment in the bar was stopped because of the complaint of ONE customer although the rest of us enjoyed the music. The same happened during breakfast when a 70+ customer complained and the music was turned off - creating an eerie silence during breakfast.
staff was very kind and pleasant.also efficient1 room is clan and comfortable. breakafst Euro 250 is too high!
Very friendly staff, although 163 rooms the hotel feels like a "boutique" hotel. Everything was just great. When I visit Frankfurt next time I will surely book Villa kennedy again.
just perfect in every way.... Staff excellent
Staff very efficient and friendly. Hotel room very nice. Did not find a lounge - only bar. The music was very good but we would have liked a quite place at times.
Hotel is very nice and stilish, close to the airport and city center
It is second time in the Villa Kennedy,and the feeling was perfect again.If you want to feel as GUEST,this is the place in Frankfurt.
very close but out of the dirty frankfurt.The city car goes directly to the Messe in like 15 minutes