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Location and facilities. Nice and comfortable room Price is to high for what the hotel offers but the location is top...
Breakfast was very expensive.
Attached to terminal 1. Easy, covered walk to the airport in the AM. Difficult to locate initially. I knew it was essentially in the train station, and it still took us about 20 minutes to find it. Essentially no signs (about hotels) in the train station. We finally took an elevator up (thinking it couldn't be down), then we found signage. Easy after that.
This is an airport hotel, and it carries out that function well. The location is obviously great (directly on top of the train station, a comfortable indoor walk away from the terminal). Some earlier reviews suggested that there was a charge for wifi usage; this seems to have changed as the Wifi I used was not only free but stable and decently fast. Nothing reeaally bothered me, but it fosters the typical fear of breathing on the wrong thing for fear you'll be charged for it. They charge a 50-euro fee at check in to cover "incidental expenses" – uh-oh.
Very good hotel in overall, good bathroom, amazing people from front desk, good security for the elevators. Poor information on how to get through it from the airport, confusing AC adjustment, below average bed, could be cheaper. Missing more worldwide channels. Could have more food / drink options close. Would be nice to have flight information available at the lobby at least.
We chose this facility for ease to all transportation.
Location Unairconditioned breezeways/hallways.
Quiet Clean Location directly at the airport
Location to airport Pricey
Excellent check-in, fast and efficient. The room is super clean. Nice firm beds that we like. Internet is included. Nothing, all went smoothly
Best location near airport. Very nice, very friendly staff. Nothing
Great for a few nights. The rooms are clean and quite. Snacks and drinks are avalivble through the night. Just a hop, skip and a jump to the Airport.
Very closes to airport within walking distance and little cafe to pick up some food if nessary Check in time at 2 pm a little late, rude desk staff member.
It was close to the Airport. shuttle bus service available. Staff are very helpful.
An absolute gem. Make sure you stay there. Nothing
I feel that i am in my country It need to renew
From the reception staff to the bar staff - Excellent all around Will stay there again on my way through town. Excellent location
Center of the city location, perfect for both shopping, dining and business. Modern decor, great rooms with city views. Front desk is a pleasure to deal with....quick, knowledgeable and will do all possible to help every way the can. No lines or wait time checking in or out. Breakfast is fantastic, both assortment and service. The only hotel really to stay in Frankfurt. For those expecting massively large reception hall, this is not it. It is a boutique hotel, but what a hotel this is.
Great location and beautiful rooms. If you workout, you have access to a fantastic health club which next to the hotel. The rooms were what I would expect for a hotel of this calipher. However, common areas such as the lobby were small and became crowded with guests checking in and out. I was disapointed with the level of service from the staff. I had a maid wake me up on a Saturday morning before 8 AM wanting to clean my room. I wasn't even checking out that day. It took a number of staff levels and a fair amount of my time to get that situation resolved to my satifaction.
Personal attention to guests needs and wishes. Rooms were luxurious, comfortable and well kept, I will come back.
Most everything Nearly nothing but if there is complementary water in the room
Rooms were very nice and luxurious. Could of had more selection or bigger areas for eating and drinking on site.
Everything. Best hotel for the value. Breakfast buffett was really goo The food at the Lebanese restaurant was just o k
Morgenmaden var fantastisk og servicen genrelt meget høj! At internet bliver integreret og at det ikke skal koste eksta. Det finder man naturligt nu om dage og det er forventeligt at mange at der selvfølgelig er adgang til nettet (en timepris på 12 Euro som det er nu er alt for dyrt!)
Central beliggendhed og god morgenmadsrestaurant Lav de gennemsigtige vægge i brusekabinen om - det virkede mildest talt noget "specielt".
Designet er gennemført, og restauranten på 6. etage er fantastisk og har en skøn udsigt over byen. Nej.
Den væsentligste årsag til at jeg valgte hotellet var det fremragende pristilbud på internettet + beliggenheden i forhold til banegård og museer. Continental breakfast på værelset:Jeg betalte 15 euro for 3 minicroissanter og en kop the. Det gjorde jeg kun én gang, da jeg anså det for latterlig dyrt i forhold til det jeg fik.
meget venligt personale, fantastisk udsigt
opholdet på Innside Frankfurt Eurotheum var godt. Hotellet er lidt high tech og vi havde lidt svært ved at finde indgangen til hotellet da vi ankom. Da vi var kommet ind vr der dog ikke noget at klage på. Fine værelser og god betjening.
Fantastisk hotel i skyskraber med endnu mere fantastisk udsyn over byen! Skal opleves!
Location musty smell in rooms
Location is very good for shopping. Renovation being done in the middle of the lobby and right outside.
We liked almost everything specifically the staff Prices of food and drinks
nice pool, comfortable meeting rooms
Service Small breakfast buffet for the price
The hotel's main areas are beautiful, and the room was quite nice, Prices for food and beverages were outrageous. High-speed internet access was not offered in my room type.
I stayed in the executive room and enjoyed the services available at the executive lounge . The executive staff were very courteous.The reception staff were very professional and helpful. At the moment cannot think of anything .
Wonderful location for whatever you like to do. very friendly staff.. :) If it only be a bit cheaper ;)
Moving to the NH Frankfurt City Hotel Inability to fix internet, missed phone messages, no dial tone on room phone. Not a Starwood experience.
everything you would expect from this quality of hotel Having a room facing the front road to much traffic noise
When I made the booking the showed that there was shuttel ,but there was not
The spa was the real highlight and was exceptional. The restaurant was also first class. Staff were very friendly and I found the location was ideal (between the IAA site and the city centre). Would recommend and stay there again during the next motorshow in 2011. The room (although well designed and very clean) was on the small side and felt a little cramped, particularly in the bathroom.
The design interior of the hotel. Very bad customer service. No business center to print important documents. First time in my life to see a respectful 5 star hotel provide a playboy Magazine in each corner of the hotel.
Superlative! Top hotel with top service and beautiful design. Standard rooms are cut same way rooms in other hotels are but with great design. To get in real touch with what hotel roomers is, better book a Select or even a Deluxe room. Valet parking is very good but no entrance to park your car while unloading. You have to leave it on the road with traffic passing by. Thinking about the hotel and the price of 29 EUR I expected more "crazy food" during breakfast. Despite this litle remarks, everything was perfect!
The funky mood of the hotel, excellent staff, unique Euro style. Loved the waterfall shower! I would have liked more pillows/blankets and more towels.
Excellent Location, comfort, modern design and helpful staff Price, expensive...
Quiet, staff spoke english, near the train station.
The staff upgrade our room to Duluxe room as a gift of our honeyroom trip.
Poor lighting which could not be adjusted- almost impossible to shave or apply make up in the dark. Poor room layout for two sharing-no privacy for toilet. Poor wardrobe space. Internet facilities inadequate for business.
Very comfortable room and bed good internet access excellent breakfast valet parking A little bit too dark. Extra payment for breakfast is 'strange' when looking at the high price of the rooms
Den helt fantastiske morgenmad Ikke på nuværende tidspunkt
Værelset udmærket - godt lydisoleret. Morgenmaden overdådig og varieret Beliggenheden ideelt - centralt og let at komme til/fra i bil..
Meget central beliggenhed.Imødekommende og professionelt personale
Fabelagtigt morgenbord Havde booket værelse 2 dage før ankomst. Var ikke registreret og fik et enkeltværelse med en queen size seng. Housekeeping var dog flinke til at få div ting afleveret til et dobbeltværelse. Fik en uforskammet behandling af receptionisten.Trods air-con alt for varmt i værelset.
Meget venligt personale, super god morgen buffe og der var super stille på værelset. Hotel værelsets udseende stemte ikke overens med de fire stjerner. grimt gulvtæppe, kedelig vindue til baggård, klodset møbler/fjernsyn. Kortet til væreslet/elevator virkede kun i perioder, vi var nede i receptionen fire gange på tre dage for at få det kodet om.
Centralt beliggende, gode parkerings forhold På et tysk hotel med den relativt høje pris for morgenmad, savnede jeg den normale standard, Tysk "Champagne" til morgenmaden, eller intet
Ren luksus til svært hyggelig pris, sentralt i Frankfurt. Bedre og billigere wifi
God restaurant. God og venlig bar. Virkelig god beliggenhed tæt ved Hovedbanegård og messecenter. Pris i overkanten
Hotel is very nice and stilish, close to the airport and city center
Staff very efficient and friendly. Hotel room very nice. Did not find a lounge - only bar. The music was very good but we would have liked a quite place at times.
very close but out of the dirty frankfurt.The city car goes directly to the Messe in like 15 minutes
Very friendly staff, although 163 rooms the hotel feels like a "boutique" hotel. Everything was just great. When I visit Frankfurt next time I will surely book Villa kennedy again.
facilities and helpfulness of all staff could not get the room temperature below 19 degrees which made it very warm for the nights
the food and they use linen fabric in the cover bed which is good and the spa its amazing staff there. no
If you would like to feel what it is like to be a superstar. This is the place to go. Everything is just perfect. The room, the restaurant, the bar/lounge with live music, the hotel it self, the spa/welness, the location and the staff!!!!!!!!!! The only thing to mention is that the sauna is not mixed. So spa-ing nicely with your wife or partner together is out of the question.
Impeccable rooms; fantastic selection of fresh fruit and juices for breakfast; extremely accommodating staff. Great valet service, including bottles of water and some complimentary fruit for our onward journey. The staff were taking their customers a bit TOO seriously: The live entertainment in the bar was stopped because of the complaint of ONE customer although the rest of us enjoyed the music. The same happened during breakfast when a 70+ customer complained and the music was turned off - creating an eerie silence during breakfast.
staff was very kind and pleasant.also efficient1 room is clan and comfortable. breakafst Euro 250 is too high!
just perfect in every way.... Staff excellent
It is second time in the Villa Kennedy,and the feeling was perfect again.If you want to feel as GUEST,this is the place in Frankfurt.
A first class hotel which was very conveniently located for where I was doing business The absence of an informal dining facility. There are limited quality restaurent options close by and I ended up going to another hotel (Flemings)
The staff very well educated including the door man. no , everything was perfect
Very nice hotel that I had visited. Expensive room fee not include breakfast
excellent customer service. special thanks to Matthias Eisner who on request recommended an authentic German restaurant and then went and downloaded the menu for our consideration.
Personal service - great staff Water pressure / shower
I have stayed is this hotel already a few times and the quality levels are excellent. Staff is very friendly in a natural way. Parking available at hotel.
Service. No tea/coffee making facilities.
This hotel deserves its five stars. The rooms in the new addition in the rear are particularly quiet and well-equiped. The hotel is, however, expensive. But if you need 5 stars in Ffm, this is, in my view, the place to stay. There is nothing that I did not like.
1.excellent location just opposite the fair entrance of messe frankfurt, 2. beutiful hotel with warm atmosphere, 3. the best hot chocolate i ever drunk,4. breakfast very qualitative but expensive, 5. free internet and mini bar filled up every day, 6. separate bathroom and toilet room 1. the baby cot did not have a matress!!-had to put duvet and blankets in order for the baby to sleep, 2. the cleaning of the room was inadequate, carpet had stains and looked dirty, 3. a nursery school is opposite the hotel and kids are very noisy during evening hours - they kept waiking up the baby every day
The staff was extremely helpful, the amenities were exceptional. I specifically liked the fresh fruit in the room, the filled ice bucket upon arrival, the complimentary mini-bar, and the slippers left at turn-down. Nothing
Front staff members are very pretentious. Not worth paying that much for this kind of value hotel.