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After a long day of travel, we arrived at the hotel and they didn't even have our reservation. We talked to the front desk woman for about 20 mins and finally she gave us a room. Upon checking out the next morning, the front desk guy wanted to charge us more than we had already been charged for the room on the website. I clearly explained to him that we had already pains but he said he needed to charge us. I called kayak and they talked to him and figured things out. I don't feel like I should have to be calling your website to straighten everything out. You should have sent our reservation over and we shouldn't have had a problem. Luckily my phone worked because otherwise I wouldn't have been able to call. This mistake has basically made me not want to ever use your website for anything ever again.
The staff was very accommodating. The location was great, they have one of the best beaches on the island in my opinion. I see this hotel becoming a five star hotel within a year once they complete the renovations. There is a nightclub in a walking distance and also a nightclub district within a short taxi ride. The food was good at the the hotel's restaurant as well. There are other close locations to eat as well. I recommend everyone try the fish, egg and cheese sandwich sold at a nice stand located next to the surfing shop.
Work and renovations all over - dust and noise Work and renovations all over - dust and noise
Upon arrival, there was no room for us. The hotel was overbooked, First time experience this, Waited until they sent us off to the Marriott Hotel which was awful. Another 2 hours waited in Marriott lobby with my 12 year old until I was checked in. That's 6.30 p.m. They put us in room where the sheets stinks and cooler above us vibrate the room whole night. I asked to be changed, Marriott said they don't have any more rooms available. Sleepless night for me & my son. The next day, went back Radisson Aquatica, had to wait until after 3.p.m. to be checked in. The staff was really nice, but nice doesn't work when they overbooked their hotel and got us so stressed out, didn't even consider this a vacation. Also my son got stuck in one of the elevators, it was really scary, they had to pull him out between the floors. Radisson promised the reimbursed 1 night stay, please contact them for my refund.
Great access to beach. Staff were friendly and welcoming. Managers Monday evening happy hour provided a chance to meet other guests. Overall a very enjoyable stay. More choice for meals.
My family and I stayed at the Radisson for four nights. It was a memorable experience. Hotel is very clean and the beach beautiful. Staff extremely helpful and friendly. The Bartender, Jermaine did an excellent job with the drinks and he is great eye candy (lol). Our Waiter at breakfast, Selwyn was happy to share information and directions to difference places on the Island as he kept the coffee flowing. Wonderful experience and I am glad we chose Radisson Aquatica Resort. Retel It was a little too quiet for us in the evenings. Maybe a couple of nights per week they should offer some type of entertainment or have a beach party. Enjoyed the breakfast, but a wider variety of items would be nice.
Friendly staff, and clean comfortable room. Only one working elevator, and diminishing towels. Every day, housekeeping would take my used towels and not replace them. By the third day, I had 2 bath towels and no hand towels. Not a big problem, just a minor inconvenience. I'm sure if I had requested them they would have brought them.
I recently lost my husband, and this trip was my first solo adventure. The staff at the hotel - everyone - went out of their way to make me comfortable. They called me by name from the first day! They were concerned that I was not on a walk back from the Changing of the Guard (I had gone with friends who knew the way back to the hotel). They were very helpful when my flight times were changed, and I tried to work out all the details. I will certainly recommend your hotel to friends, and I hope to visit Barbados again (and your hotel) next year! I have no complaints!!
Barbados is one of the best islands in the Caribbean and the location of the Radisson couldn't be on a more beautiful beach! The staff is very kind and helpful. The price is very reasonable. Highly recommend!
I was really impressed with the location. The beach was beautiful and at the time we were there we could always find a great spot to hang out. Additionally, it was close to catch a bus which was our favorite mode of transportation (we took the bus most days since it was only a dollar). The staff was great and gave great suggestions on things to do, restaurants, and directions. We had dinner in the hotel one evening and it was pretty good. I wish they had more of a selection at breakfast.
The hotel was quite aged. The room the put me in seemed very old. The ac was not working properly and it had a view of the dirt lot next door. When I checked my reservation I realized I'd actually paid for a room with a balcony and this did not have one so I called down to the front desk, they did not seem happy about this call but when someone came back they said they had a room for me. So they put me in a smaller room on the first floor, facing the street, but it did have a working ac and a balcony. Just not what I was expecting for the rate I paid! Everything seemed old, worn down and dingy.
The hotel is located on one of the best beaches in Barbados and there is beach-side food and drink service for guests. We loved hanging out at the swim-up bar in the afternoons and the bartenders are very attentive and knowledgeable. The front desk staff was very helpful with coordinating taxis and tours. The hotel itself is a little run down/outdated. The lounge chairs by the pool are mildewed, the paint at the swim-up bar is chipped/peeling, and the tiles throughout are a bit dated. Also my friend Cari used the spa one day for a facial and said it was good/fair, but she had an entire second day of massage, manicure and pedicure that was cancelled on her without notice. She had asked to just re-schedule the massage for another time/day and instead all of the services were cancelled. When she tried to re-book them, she was told there was no one there to do the services. Not sure if the spa techs are just on call or what? The spa seems to be disorganized and poorly run. Also $70 US for 2 people to eat at the buffet seemed high for the quality.
We truly enjoyed the Accra Hotel. The location is great! We were steps away from the boardwalk. There are stores and restaurants in the immediate area. Transportation was 100 steps away. This hotel is very convenient. The housekeeping staff was very efficient. The grounds were well kept. It was truly a good experience. The beach was perfect We didn't care that much for the food and it was a little pricey.
The location was perfect as a over night stay after our cruise.the front desk was on top of things, right down to making sure we had a taxi at 5:00AM to take us to he airport. Nothinh
Great amenities and location Staff could be friendlier
beautiful grounds, great beach, wonderful room the bed was terrible, way too hard. We were ready to bring our family reunion there until we slept on the the bed.
Very relaxing, every night they have some events to entertain. Staff are all lovely and kind but not too disturbing. Also it is very clear it cares about environment which is the best thing I see in such a resort island. Bed cover (top duvet and pillow) are not washed ages and smell bad. Hope they can clean it more often.
The hotel is beachfront, nicely laid out, comfy, clean. It does not protect the guests from taxi overcharging - the only country I've been to (and I've been to many) where taxi fare from the airport to the hotel is cheaper than from the hotel to the airport!! Taxi overall is expensive, and there are no cheaper alternatives for families. Ocean waves were all the time too choppy to swim. Hotel could use renovation.
Climate, resort, friednliness:) Balcony and balcony doors were not clean.
The beach was perfect - and the staff were very friendly.
We just returned from a trip to Barbados and thoroughly enjoyed the Bougainvillea Beach Resort. This was our second year visiting the resort and we found the room, service and staff to be excellent. The resort is ideally located near St. Lawrence Gap and has beautiful grounds and views of the ocean.
Really friendly staff, good amenities and nice location
One receptionist, Katrina, was quite above average. Fast and friendly. For a three hours longer stay in the room on the day of departure I had to pay 75 US dollars. The hotel was not fully booked though!!!
Pleasant staff, quick and efficient service, nice beach. The restuarant had very ordinary offerings re food...water's edge is deff not as advertised...food very ordinary and appears to be made in advance but the staff very pleasant and good service.
relaxing all rooms close to the beach n staff very helpful need another restaurant that is high end
They have two resturatants. The Waters Edge is the best restaurant on the island. There other restaurant is possible the worst. You have to request a room that you like. they will try to put you in room that has no view. so just simply request better room and they will review vacancies and put you in wonderful room.This is not a complaint but just heads up.
The hotel is great! Loved the beach out back and it was a perfect place for relaxation. The hotel is in a central location for hotel pick ups and not but a few minutes away from Bridgetown. Great food and great location. The hotel has some work to do on the wifi for hotel guests. The internet is slow and unreliable, but there are other places around that have better wifi. The only other thing was that the beds are a tad too firm for my liking but when your tired you will sleep...besides your there to relax on the beach not in the room!
Location beach transport Not enough wi-fi
Wonderful, friendly staff. Excellent security. Comfortable rooms. Well maintained beach.
WiFi did not work for the first 5 nights of our stay; the staff only gave us excuses and was not helpful. Finally after pleading and complaining as I required the Internet for work and to monitor emails, they offered us another room, so we had the added inconvenience of having to pack up all of our stuff, move then unpack again. I travel a lot and have been to Barbados a few times before, and this is by far the most unprofessional and unfriendly place we have stayed in. I wonder if its because we are East Indian or Caricom residents that we got this unfair treatment. So... We booked the hotel for nine nights. My mom and wife went first as I had to work for the first 4 nights back home. Before booking I called the hotel and asked about the extra person fee for the room and they advised it was USD 31.44 extra per night. On arriving I was advised that the fee was USD 48.38 per night extra. No problem I paid it. We had to call the front desk to get everything that should have been in the room for an extra guest even though we paid this fee. We got these things (cutlery, extra blankets ect.) at the hotel's convenience. We asked that the twin beds be arranged into King size and for two nights this was not done. The television did not work properly and after making multiple complaints, a technician came and said he would check it. Nothing was done until we changed rooms. When I asked the manager how they intended to compensate us for no Internet and a poor television signal for 7 days before we had to change rooms, also the inconvenience of moving and the untimely service, she said that she would reimburse us 2 nights of the extra person charge (USD 96.00) which I found was insulting but to close the matter and maybe enjoy part of my stay here, I said okay. When I went at the front desk and advised about the reimbursement, the person there reimbursed us for the 5 nights extra person fee which I thought they should have been the least they did, she then called after and mentioned she made a mistake and I have to come and pay the fee AGAIN (I told her it was USD 96.00, BUT she gave me another figure which I thought was the hotel trying to make amends). I had to check my credit card transactions when I got home to ensure I was not overcharged. There are other small things like a charge for changing beach towels, I have never seen that before, and the activities area only advise activities that are provided by the hotel...so many more little annoying things that made this trip annoying!!! It was also my wife's and my 5th Wedding Anniversary, it’s so sad that we are spent it there. Coconut Court has ruined what should have been a milestone for a young couple. We had our honeymoon in Barbados, it was amazing, and we have stayed at other hotels in the area and enjoyed ourselves. I travel through the Caribbean for work and have no problems. This was really a disappointing experience. . I will never go back to this hotel
the staff was awesome! room was very spacious and comfortable, air conditioned worked great. nice beachfront wifi sucked! no elevators. poor water pressure and took forever for hot water
Big Rooms Stones in the Beach
Beautiful, large beach with chairs provided from the hotel. The room was clean. The airport shuttle was a great and made my travels through the island feel safer. Staff was very friendly and accommodating to any needs The hotel infrastructure could have used a face lift. My bed wasn't comfortable
The beach views are incredible. Staff is very friendly and helpful. The beach is lovely, with a sandy swimming cove. They also provide you with beach towels, lounge chairs, and a delicious continental breakfast. I love this place and would definitely return.
We stayed for 2 weeks. The hotel was much nicer than we had expected. The staff were very friendly and extremely helpful. The room was great lots of space to unpack for a 2 week stay. Lovely view and great beach. Thank you Coral Sands
The view from the balcony is to die for!! We stayed on the 3rd floor of this 4-story hotel and had a wonderful view. The location is good if you are looking for something near restaurants and bars that you can walk to, but far enough away to not hear it. Be sure to walk down the beach to Carib Bar & Grill--Great moderately priced casual beachfront restaurant. I only have 3 complaints: 1. They only had 5 beach chairs available (for a hotel with 36 or so rooms, that seemed like a very small amount). 2. All the pillows on the beds smelled like a mildewy towel. I had to smell all of them to find just one that didn't make me gag. But it was hardly something to complain about. 3. No free Internet. The rooms were immaculately clean--huge bath area with double sink and walk-in shower. The hotel staff is very friendly, like all Barbadians we encountered. We loved the full kitchen. Be sure to go the grocery store down the side street from the one on the main street. The one on the main street is...
Hotel was substandard. Guest services was helpful with information but hotel is old and not well maintained. Free activites listed on website were not available as described. Hard to get person to book this with. Pool closed at 6:00 so not swimming/Beach access was locked up at 7:00 so not able to stroll along the beautiful beaches. Drinks are in 4oz cup so didn;t feel like I was being catered to or even on vacation- no drink hotesses either. Would recommend Hotel next door - Boungavilla hotel! Food was bad even though it was included would have rather gone to restaurants. Music plays till 11:30 each night so unable to sleep. Rent umbrellas, deposit for towels - front desk only open till 6:00 - all is all it was an uncomfortable hotel if you want to be pampered or even general service. Hot water 50/50 chance of getting. Location is good. Beach is great! That's about it!
It was me and my wifes first trip to Barbados and we stayed at the Barbados Beach Club. It is a beautiful hotel on the beach and the staff are very friendly. The location is perfect and the hotel is very nice. We loved it and would definately consider returning.
NOT SATISFIED,hotel room stinks,bath tub was so small i could not take a bath,not enough wash cloth,towels was lod and dingy
MY HUSBAND AND BARBADOS BEACH CLUB THIS SEPTEMBER FOR OUR 2ND ANNIVERSARY!! WE ARE STILL TALKING ABOUT IT AND WANT TO GO BACK NEXT YEAR! THE STAFF WAS AMAZING THE ROOM WAS EXCELLENT AND CLEAN THE FOOD WAS GREAT AND IN GENERAL AN OVERALL WONDERFUL PLACE TO STAY!! THE PEOPLE OF BARBADOS WERE SO FRIENDLY AND WE ALWAYS FELT WELCOME. THE AIRPORT IS ABOUT 20 MINUTES AWAY AND EASY TO CATCH THE BUS AND PICK UP IT ONLY COST 2BDS.
The Hotel is run down and not well maintained at all. The pictures on the advertisement are NOT what it looks like. The food is terrible and no hot water for showers. Hotel and staff not very friendly or willing to make it an enjoyable stay. Please do not waste you're money at this place like we did, spend the extra money and stay at a better place!!!!!!
This hotel is run down and nothing like what is advertised. The hotel staff was friendly, only because they are threatened by their SLUM LORD owner who is a real piece of work. The ammenities were terrible and the food was discusting. No hot water for 4 of the 7 days we were there,,when we complained,,,He (SLUM LORD) called us liars. The pictures advertised for this place are old, and show it when it was new. The maintenance is terrible,,it's run down and falling apart. Please DO NOT STAY HERE,and waste your money like we did....spend the extra money...and stay at the HILTON.
This was my first trip to Barbados and it was awesome. I stayed in this hotel with a couple of friends and we had an excellent experience. The staff was friendly and very accomodative and the food was good. The rooms were really comfortable ideal for families, groups and couples alike. I would recommend it for vacationers who are looking for value for money.
MY HUSBAND AND I STAYED AT BARBADOS BEACH CLUB THIS SEPTEMBER FOR OUR 2ND ANNIVERSARY!! WE ARE STILL TALKING ABOUT IT AND WANT TO GO BACK NEXT YEAR! THE STAFF WAS AMAZING THE ROOM WAS EXCELLENT AND CLEAN THE FOOD WAS GREAT AND IN GENERAL AN OVERALL WONDERFUL PLACE TO STAY!! THE PEOPLE OF BARBADOS WERE SO FRIENDLY AND WE ALWAYS FELT WELCOME. THE AIRPORT IS ABOUT 20 MINUTES AWAY AND EASY TO CATCH THE BUS AND PICK UP IT ONLY COST 2BDS.
My husband and I recently stayed at barbados beach club and had a great time. The staff were all friendly and helpful and the food was pretty good too. The hotel itself is clean although the rooms could use an upgrade in decor. All in all we cant wait to go back.