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I dont know how this hotel can get 3 stars.Huge mistakes.The hotel definitely need a remodeling! I was tehere only 2nights -sleepless nights.
Good location, near the sea. Pool. Freindly and helpfull staff, good breakfast, good value for money
Service and meals were very good. Plenty of variety, quality & quantity at breakfast and dinner. Our room was well located overlooking the pool. We arrived late after all meals had been served. Advised by reception that a cold buffet was available however the selection was poor and meat had been left warm over the bains marie. Not good for salmonella etc. It would have been better if they had not offered any late meal. First impressions may have put us off. But we later experienced the excellent food for the remainder of our stay.
The hotel is centrally located in Puerto Alcudia an ideal base for the marina. It is a quiet hotel ideal for relaxing by the pool, good food and clean rooms.
Honestly we just used the hotel to sleep at and have breakfast, and for that it was more than sufficient, and we were very satisfied with the price and what we got for it. Seemed a nice hotel also for families. Would not recommend it to couples. Lack of variety at breakfast buffet
Stilheden, dejligt lille hotel, centralt, det rå og romantiske, bedste madoplevelse, luksus til rimelig pris, ok personale manglende terasse, mulighed for at sætte sig i gårdhaven med egen flaske et eller andet i fred og ro, det åbne toilet, manglende køleskab,
Meget tiltalende feriecenter beliggende i et godt område i den nordlige del af Mallorca. Gode faciliteter. Meget overdådig buffet i restauranten morgen og aften. Hvis man er ude efter badeferie ved stranden er stedet knap så attraktivt, da stærkt befærdet vej skal krydses til stranden, som er ganske smal. Centret har dog store pools. Benyttede dem dog ikke, da vi foretrækker havbadning. Gæsterne var i stort omfang børnefamilier med mindreårige børn (0-5 år) som "fyldte" lidt rigeligt i restauranten om aftenen.
Et hotel med mange muligheder og lidt til enhver smag (sol og sport). Personalet var søde, positive og meget service minded. Deres senge, er alt for hårde. Desværre ser man alt for mange mennesker der mangler pli og alm gode manerer dette gælder primært i resturanten og ved poolen
Værelset var ok. Fint at det ikke kostede ekstra at benytte tennisbaner. Alt for lidt plads ved swimmingpoolen og for få liggestole på stranden.
Vi rejste 3 personer (par med dreng på 14 år) og det er et dejligt hotel med rummelige værelser. Vi nød poolen, de smukke og velholdte have-omgivelser og den imponerende morgenmadsbuffet. Men var også glade for, at vi ikke havde valgt all-inclusive. Det var blevet for kedeligt for os. Dejligt at der var spa på hotellet. Stranden ved hotellet er for trist. Og det ligger tættere på Alcudia end på Port de Pollenca. Der var lang vej til alternative restauranter. Det var for dyrt at leje cykler på stedet. Vi fik desværre ikke udnyttet alle faciliteterne godt nok, så vi betalte for mere, end vi fik. Prøvede poolgymnastikken - det var det ringeste, jeg har oplevet af den slags.
Gode og meget alsidige aktivitetsprogrammer med utroligt søde og venlige "instruktører" - der er bestemt noget for enhver smag og aldersgruppe.
its location in the old city the breakfast was poor, and so was the supper if you elected for half board.
Exceptional service,very nice decoration.The rooms were very clean,the restaurant very good.We enjoyed our stay!
Beautifly restored, good ambience,pleasant staff. One problem in our en-suite bumped head on ceiling few times very low.Also bit dissapointed with breakfast ,do not particulary like buffet style, stayed at a hostel in Banyalbufar,very good, breakfast was served at the table, fresh rolls croissants,eggs ham toms, pate, cheese,also evening menu 11euros, high standard home cooking but good price.Dissapointed you missed my note of 35th wed anniversar
We were absolutely thrilled with our accomodation, we in fact live in a 16th century house and inasmuch as the walls were stone it was home from home with the obvious added mod cons, ensuite, TV sheets changed every day (husband certainly doesn't get that at home). Owners and stall were all very friendly and nothing was too much trouble and even though our kids are grown up and we have grandchildren I noticed how good they were with the two little boys who were there with their parents. In the morning I found it a delight to walk the streets of Old Alcudia town to take photographs and just enjoy the peace and quite and people making their way to work. I cannot praise the Hotel enough just wish someone could beam me back this instance.
The small, friendly and quite atmosphere within an ancient building that did not impose its self on its surroundings.
location is good. room is clean and comfort. the shower head is not good. the shower door is broken a little bit.
The friendliness and the relaxing atmosphere makes us return year after year! No
location was good. easy access to restaurants/taxis/buses. breakfast was very acceptable. did not like bathroom, inconvenient because of old building being adapted for modern use.
Everything!! design of the place, comfort; cleanliness, staff!! I ll definitly be back everyone was very nice and i enjoy my trip there! the hotel got a restaurant we ate there one evening and i have to say that the food was very good but the portion were too small even for me and i dont have a big appetite! but it was delicious
Lovely decor, very friendly manager, nice location in a beautiful town. The room was noisy - on the ground floor with occasional traffic and lots of people going by right outside all the time, so not perfect but still really nice.
it was fine.nothing more sorry didn't like the location, small sun terraces and set tables for breakfast and dinner.
We really enjoyed the excellent food on half board basis it was excellent value. Staff at all levels were courteous and helpfull. We really felt this hotel greated us and treated us as their guests from the moment we arrived and we will definitely return perhaps next year.
service from staff
The hotel is definetely not a 4 star establishment and it merely compares to 3 stars hotels in Majorca or anywhere else in the world. During my stay I encountered the worse customer service I have been across in all my life. Rooms are really small and most of them face a very busy & noisy road. The wifi did not cover my room and anyway to use it the hotels charges 3 euros per hour. Breakfast is poor.
Well, I like the staff, service, food, cleanliness of my room-everytime it was perfect..and I must say this hotel surprised me a lot. I didn not expect nothing special, but they make you feel special. only one disadvantage is the location - not on the beach...
It would be difficult to single out anything in particular as almost everything was exceptional. Checking out was a problem as the hotel did not have a record of our bill. I was able to convince them that we had not already paid and to show them a copy of my confirmation details from yourselves. They took my credit card details and said they will charge it accordingly; but this is not really acceptable as I have no way of knowing if they will charge the correct amount.
The buffet has a good selection, the staff are very accomodating. The location to shops and bars and public transportation is convenient The website is misleading about the distance to the beach. The walls of the rooms are paper thin - I heard my neighbor coughing and snoring all night. The beds are also hard as a rock - we did not sleep well any night and had backaches.
Staying here was a true feast for the senses and an authentic experience of Mallorcan country life. My guest house, surrounded by fragrant, meter high lavender and rosemary was very private and had magnificent views of the orchards, valleys and mountains. As a single traveler I felt very secure here as the property is security gated and a member of the staff is available on site 24 hours. Son Siurana is a very special place and only 20 minutes or less from Pollenca's restaurants, shopping and cultural events. I liked everything about Son Siurana except dampness inside can be an issue depending on the weather conditions but I've found this to be common in other original structure fincas as well.
at der var swimmingpool og buffe og dejlige omgivelser mere frisk brød og mad fra flere lande savnede lidt noget dansk
Dejligt hyggeligt familiehotel
Dejligt rolige omgivelser til børnefamilie. Alle nødvendige faciliteter inden for kort gå-afstand. Vi blev opgraderet til et større værelse og fik dermed en lejlighed med 2 soveværelser. Hotellet er ved at være godt slidt og personalet i receptionen kunne godt lære lidt om kundeservice.
Vejret var dejligt og personalet i receptionen var utrolig imødekommende. Udsigten var flot fra balkonen. Mange dejlige forlystelser til børn tæt på. Jeg brød mig ikke om lejlighedens stand. Det var så slidt at det aldrig kan virke rent. Umuligt at spise et måltid mad i lejligheden fordi alt virker uhumsk. Alt for meget støj fra forlystelser, men det værste var den helt utrolige støj fra skraldebilen hver nat kl 00:45. Er evigt taknemmelig over at vi ikke havde tilkøbt all incl for der var helt uhørte køer ved spise og drinkssteder. Elevator systemet var dårligt og meget utrygt. Valgte hver dag mange gange om dagen at bruge trapperne til og fra 9. etage af samme årsag. Fællestoiletterne var i utrolig dårlig stand og med konstant urinlugt. Personalet i mini-tivoliet var på ingen måde børnevenlige.
Gode rummelige lejligheder. Morgenmads buffet. For mange skoleelever i afd :Diana 2 . De invaderede pool området om eftermiddagen, så vi andre ikke ku være der.
facilities, enthusiastic staffs, excellent food . The reception staff need to help customers bit more that just directing us to someone else.Basic questions about the town were not entertained.
All services available
the food and location the entertainment venue at night
friendy staff, cleanlliness and variety of foods. swimming pools being closed a lot of the time for various reasons.
We asked for 3 rooms and we got them all next to each other which was a bonus. There was a good choice of food, maybe it could have been a bit hotter. The entertainment was pretty good for spain. There was plenty of organized activities if you wanted them. We found the hotel really noisy especially at night. They could do with more staff quitening people as they enter the hotel late at night.