Casablanca hoteller

Fordele: Meget moderne og rent

Ulemper: Ingen klager

Fordele: The informative and accommodating staff. Great directions and provided parking.

Fordele: Surprisingly Beautiful - will definitely stay here again!

Fordele: The fruits. Location . Surface . Stuff . Burking king

Ulemper: Need same maintenance, toilet door can not close. Very difficult. Parking acces you may hit you car

Fordele: Staff were all helpfull, they gave me all informations about city and they were very kind

Ulemper: Breakfast soo poor, really needed to be design.

Fordele: amazing views over casablanca! funky room setup. great breakfast. thank you.

Fordele: location and staff

Ulemper: NA

Fordele: Nice upgraded suite

Ulemper: The concierge teams steers you to their drivers for taxis who are charging over 300% of the going rate They charged us for things we never had, like drinking at the bar (we don't drink alcohol so it's impossible) They informed us that breakfast was included and then charged us for it and said oh, it wasn't included at the end

Fordele: all good

Ulemper: my bathroom got flooded as drain system was not good I guess

Fordele: Every thing was excellent

Ulemper: Nothing

Fordele: Good breakfast

Ulemper: To be a Sofitel Hotel, we were very surprised by the lack of cleanliness of the rooms but especially of the spa. Would not recommend.

Fordele: The room

Ulemper: No thing

Fordele: Every things ♥️ I would thank miss Huda on call manger for her response during our arrival, about the issue of the driver.

Fordele: Very good

Fordele: Elskede denne enestående og klassiske ejendom. En fantastisk oase i Casablanca. Tæt på den nye bydel og medina.

Fordele: Liked the location on a quiet street in a residential section comprised of many Art Deco buildings.

Ulemper: Marble floor showers and bath are great, except when wet as they can become quite slippery. Might consider putting mats in the tub and shower.

Fordele: A very elegant hotel tucked away in a quiet street. We were welcomed in the rooftop tea and served mint tea. We had a beautiful suite which was very comfortable with the most amazing marble bathtub. We celebrated new years eve in the dining room which was just wonderful, such great ambiance with the roaring fire. The service, and the amazing food and entertainment made it a lovely way to celebrate 2020. I highly recommend a stay at this hotel.

Fordele: Fabulous staff, divine room and bed, afternoon tea was delicious. So glad I booked the hamman spa and massage - superb.

Fordele: This hotel is the best experience I have ever had in Casablanca if you want to love this city just book there and you will live the moment as you are at home great staff great owners everyone make you feel welcome thank you Mr. Kamil Sellami and I advice you to try the breakfast at there rooftop restaurant.

Ulemper: Nothing

Fordele: Location, bedroom was excellent, staff very helpful and friendly!

Ulemper: The shower was in the bath and difficult to get in and out, it also leaked on the bathroom floor. Otherwise the room was excellent! The breakfast was mediocre for the price!

Fordele: Very unprofessional staff. I don't understand how they charge clients without telling them. In the middle of the night we hear a water and then we find out that it was leak from the bathroom. We had to move to a different room like 2 am. Very inconvenient I will never recommend this place.

Ulemper: Very unprofessional staff. I don't understand how they charge clients without telling them. In the middle of the night we hear a water and then we find out that it was leak from the bathroom. We had to move to a different room like 2 am. Very inconvenient I will never recommend this place.

Fordele: Great location, walkable distance from the Casa Port train station. The hotel was right next to the mosque. Room was big. Breakfast was good.

Ulemper: Cleanness needs to be improved. The bed was not very comfortable.

Fordele: the staffs of day time was very good (2 ladies) and opposite for evening time (young guy) and about room equipments its not for 4 stars hotel,no have towels-hotel shoes-tooth brush-...and every morning its very noisy by moving some fournitures on other floors and school in front of the hotel

Fordele: Booked this hotel specifically because of of its proximity to the nosque. It is less than 5 minutes walk to the mosque.

Ulemper: Spacious room but small bath room

Fordele: The rooms were very nice and the staff was super helpful. We stayed on the night of our arrival to Morocco and our last night. It's location next the big mosque is perfect.

Ulemper: My only complaint is that you have to remove the room key from the power to the room when you get back which turns off the AC, so the rooms are very hot when you return.

Fordele: The breakfast, the restaurant and staff were very good. The restaurants has good panninis.

Ulemper: Even though our door was locked, staff members opened our door twice. Once when were having dinner and the concierges came in to delivery fruit. And another when were sleeping and at 8:45am a cleaning lady open the door even with the (do not disturb) sign outside and didn’t even knock on the door to check if someone was inside. Our room, has windows to the Main Street of the hotel and the noise was soo loud from the cars that we have some difficulty to rest. Also when you are taking a shower, the water simply splash out with the door closed. For me the pillows weren’t the best, but it depends a lot how you like your pillow.

Fordele: The location is fantastic!!! 3-minute’s walk to the mosque. Breakfast is good.

Fordele: Big room, good location & comfortable

Ulemper: Staffs seems not really friendly

Fordele: The staff was so kind and very patient with all the different languages being spoken by guests. I speak English and a slight bit of Arabic a lot of times it can tricky to understand what’s being said. It was so comforting having locals being able to know exactly what I was saying. The staff was very accommodating to my needs and even held my bags after my checkout. I also had to return the day I checked out due to train transportation being down. The staff welcomed me back and were still so kind! The hotel is well kept, smells nice, and the cleaning ladies are so sweet! The hotel is in a good location being next to the mosque.

Ulemper: There isn’t a hot tub or pool but the Melliber is a Boutique hotel and I have never seen one with. I’ve stayed in plenty of hotels in the U.S. over the past 3 years. This hotel is in my top chart for places I’ve stayed. I can’t honestly think of anything I was disappointed with.

Fordele: The location is unbeatable! The staff was friendly.

Ulemper: The pool was under renovation but no notice was given. The pool was one of the reasons we chose the property.

Fordele: Wonderful staff and very comfortable. They took very good care of us And all our needs.

Ulemper: Would love there to be a privacy screen on the glAss door entry into the bathroom?

Fordele: we didn't have the breakfast. The location was good, except I didn't feel safe walking around by myself.

Ulemper: people are allowed to smoke anywhere in the hotel.

Fordele: Location ,staff and breakfast all were amazing !

Fordele: Receptionist nummer 5 var meget venlig og fremragende, selv om jeg ville ønske, at jeg kunne huske hendes navn, også panoramaudsigten over hele byen fra Sky 28 Lounge og også udsigten er fantastisk for mit værelse

Fordele: Thé Værelse

Ulemper: De sagde, at jeg stål en lampe !!!!!

Fordele: Great breakfast, good location in the centre of Casablanca !

Ulemper: No Complaints

Fordele: Lovely pool. Amazing plant based selections on buffet!

Fordele: location

Ulemper: bath equipment not good. Final Price more higher than booking price.

Fordele: Helpful staff

Ulemper: Room was smelling of smoke

Fordele: The place is very clean and nice. The quality of food is ok. I loved my stay and recommend the place

Ulemper: A special thanks to Mr. Mohsen from the reception was very helpful and thanks to miss. Fatima Al-Zahra for her reception and assistance at the restaurant

Fordele: Very spacious and comfortable room: I got upgraded so was certainly pleased. It's perhaps not quite at the level of the true 5* palaces in other countries but that would be a small gap, everything is perfectly fine and it's one of the rare places where the Internet functions well!

Ulemper: Breakfast too expensive. Just cross the road and get a proper local breakfast at a tenth of the price

Fordele: I like location

Ulemper: Staff need training about customer service. I paid for Sky Deluxe Double Room With Panoramic City view , they give smoking room 302 with NO VIEW . I checked out 1am .

Fordele: everything the service receptions number 5 was very kind and very professionalespecially sky 28 the lounge area the food the panoramic view excellent

Fordele: A great breakfast spread. One of the great pleasures of travelling is to enjoy a good breakfast and the Kenzi Tower stands out in the top of the pack. Staff were super helpful. Especially the concierge team.

Ulemper: Nothing springs to mind.

Fordele: Nice Hotel. Great Room.

Ulemper: Too much scent/perfum in the hallway, and especially in my room. Too much, too much!!!! At first I wondered if they were trying to hide cigarette smoke in my nonsmoking room - but that scent kept strong throughout my stay, it was really too much - and I am not sensitive to perfumes or deodorants. Headache inducing. Terrible. Milk/cream for the coffee machine would be nice.

Fordele: Location

Ulemper: Water pressure on shower

Ulemper: The breakfast was very mediocre. Every morning there were not enough knifes, forks or spoons. The showers had very unreliable warm water, even very, very, very early in the morning. One moment you would burn, the other moment you freeze. Perhaps very healthy according to some, but not when you do not choose for it. And you have to get your room key re-activated every day. A bit annoying when it is busy at the short-staffed reception and you just want to get to your room.

Fordele: Was comfortable but not expected classification of an international hotel. I expected better quality.

Ulemper: Would have been bnice to have Coffee / tea in bedroom; Better wardrobe as it is minimal. Double bed would be necessary. Bed was old ... sagged in the middle.

Fordele: Very comfortable bed, fresh and high quality croissants.

Ulemper: Coffee machine obsolete. Only one elevator.

Ulemper: Staff not friendly and room not clean

Fordele: Location

Ulemper: checking was not good, the person at the counter at night was very unprofessional and rude, not enough towels, no soap in one of the room, smoking smell is everywhere in the reception level.

Fordele: Hotel was okay, but Kayak was terrible and they booked the wrong price. False advertising.

Ulemper: We booked it online and we're expecting a completely different price as per Kayak.com however when we arrived they said the booking is reserved and it was far more expensive. We could have stayed at a better location for cheaper. And the worst part was cancellation was 70 euros. Kayak really scammed us on this one. We tried to show the hotel our booking on our phone but we went on a nether page and the pricing disappeared.

Fordele: Localisation

Ulemper: Bathroom after shower become lac , need fixing, after shower guests need to clean up the floor ....

Fordele: The hotel is beautiful, with good location, very clean and wide rooms and an absolutely comfortable bed!! The bathroom and other facilities were also great.

Ulemper: The staff were not very kind and helpful and the breakfast is realy expensive for what they serve.

Fordele: Great location and nice rooms with kitchenette. Clean with nice king size beds and pillows. Bathroom was nice and clean with a nice shower. Small balcony but nice and laundry facilities.

Ulemper: The kitchenette was sparse with very little in it. Access to the property is not easy. Most taxi drivers don’t know this hotel.

Fordele: I liked how I was treated with the receptionist, the reception is the hotel's business card and the girl name is HAFZA

Ulemper: The b fast must have more options

Fordele: The accomodation is quite close to the airport. We liked the moroccan style of the house. Room was enough large. Comfortable bathroom.

Ulemper: The bed was a bit small for two people. Breakfast might have contained a better coffee.

Fordele: Everything

Fordele: This dar has the MOST comfortable bed that we had used in two week ! The property was really lovely

Ulemper: We were led to believe in the write up that there was a ‘shuttle service ‘ to the airport. This is not correct. Not much in the area for a tourist to see or do. We didn’t experience the exceptional customer service that others spoke of. That being said, we are certain that if the owners had been around at the time of our visit, that would be different. It is obvious that this is a well run operation.

Fordele: The size of the room

Fordele: Beautiful mansion with very nicely decorated rooms, Moroccan style. Kind and hospitable manager, in spite of our late arrival and last minute booking. Tasty breakfast and nice swimming pool.

Ulemper: There was nothing we did not like.

Fordele: The hotel use beautiful, bed was comfy

Ulemper: The bathroom of fes room floods from the water pipe in leaking watch needs to be fixed and libation is 15/20m away from city centre. Also they didn't clean the room, they said we had to tell them to clean the room. They did sort the bed out and provide towels after I asked them to

Fordele: To say it’s a hidden gem is quite an understatement. It’s hard to describe that it has an older feel but it’s still very modern. The staff were absolutely wonderful and extremely accommodating. My husband and I got there after a long trip and they offered to make us lunch for a free meal but we decided to have dinner as our free meal. So we paid a small price for lunch and they made us good sandwiches with fries and had drinks, brought us tea and like moroccan cookies. So then they asked us what time we would want dinner which was extremely nice because most places have set times you can eat so it was nice for us to be able to relax before going down to eat. We unfortunately were so excited for dinner we forgot to take pictures but it was an AMAZING chicken meal. It was my second time in Morocco and it honestly was one of the best meals I’ve had. It’s also conveniently located close to the airport and they have a taxi service that is cheaper than other taxis! I highly highly recommend this place if you’re staying in Casablanca! My husband and I want to stay again next time I come! Also although my husband is Moroccan they also spoke great English. Oh oh oh and I almost forgot! My flight was early in the morning and they were nice enough to make us breakfast early!!

Ulemper: There was nothing we didn’t like

Fordele: The staff was so helpful, they helped with everything we needed for getting around Casablanca and then to and from the property. A beautiful balcony and view in a quiet neighborhood that gives you a feel of the residential areas. It's about a half hour (100 MAD) ride to the city center.

Fordele: The breakfast was great. It is a very inviting and homey place, a beautiful house with elegant and interesting furnishings. What a wonderful surprise when we arrived.

Fordele: Amazing Hotel, luxury rooms and very nice staff

Fordele: Everything Room was amazing over city/sea view, staff very friendly / excellent

Fordele: Clean big rooms

Ulemper: Mattress is old and not comfortable Bathroom cabinet is not comfortable

Fordele: The building is new

Ulemper: Service was very poor.. staff untrained.. room was not prepped.. no clothes hangers in the closet, no face towels, no bottle of water, no coffee tea complementary and the room didn't have any information regarding the hotel and the facilities in it there was no menue for the room service. And I raised the issue twice with the reception staff and got nothing.. everytime I came down there were bunch of them chatting loud with each other unprofessionaly... difinatly 2 star service 3 star overall bcs of the building

Fordele: Good hotel, good location. Easy to park

Ulemper: The air conditioning is seasonal! So was only on heating for our trip so the room was very warm

Fordele: The Staff : The bar staff Mehdi,Toufic, Lahsen. The room service Achraf, Driss. The reception: Hassan, Ali, Tasha. The bell boy : Khalid and TArik .....

Ulemper: No ocean view and Santa did not show up this year

Fordele: nice staff, free parking, everthing in a very good condition

Ulemper: it is advertised with a pool on the roof, which is actually not accessible in december

Fordele: The bar man and the night room service staff have excellent customer service skills

Ulemper: They did not give me the ocean view

Fordele: Clean. Easy to find. Great location

Ulemper: Parking garage was a little challenging to get out of.

Ulemper: Overbooked so they left us sitting in the reception area for an hour while we waited for transportation to their other hotel downtown. We had booked this hotel because it is about a 20 minute drive to the airport. The downtown hotel was 1 hour from the airport and $10 more on the cab ride. They did not compensate us at all for their overbooking, extra cost, our loss of time and inconvenience.