Breakfast assortment was good. Internet connection great throughout hotel even restaurant. Balcony. Nice kitchen, Big bathroom. Easy to find. Small things, heat hard to control, TV only had Chechen language; at least a English News channel would be valuable to guests who don't speak Chechen. Location while easy walking distance of center and public transport is sort of rundown area
Wonderful new design hotel in historic building. Everything perfect. Restaurant wonderful, staff attentive and friendly. This is how a hotel should be! Sadly Spa area was not open. Otherwise all was wonderful.
We get room just under the roof with windows to the sky, this was really nice. We are using this hotel always when we are in Brno Maybe check-in can be little bit more faster :)
Really nice hotel. Room was amazing. Just in the downtown, with very good location. Breakfast was also really good. I can only reccomend!
The staff were very friendly and helpful. The overall hotel was fantastic. Very stylish mixing contemporary and traditional styles perfectly.
very friendly and always accessible to staff. Orderly and elegant hotel you have a little choice for breakfast
It's a fabulous hotel. Ultra-hip contemporary design with generously sized, quiet and restful rooms with all the comforts you could want; very welcoming and helpful staff for whom nothing was too much trouble - the service was exceptional. The building is beautiful and very well located - a restored palace right in the centre of town near all the major sights and shopping/restaurants. Gym and spa not yet open. When they are it will be our perfect city hotel.
Fantastic design in an old listed building.Excellent service
The hotel is simply stunning both inside and out and finished to an extremely high standard. The decor is beautiful and compliments the historical building. The staff could not be more helpful making all the necessary arrangements for us to enjoy our holiday. Our room was extremely spacious and comfortable, fitted with a high quality bathroom, creating a picture of modern elegance. Our stay at the hotel was truly luxurious and there is no doubt we will be returning.
Twin beds instead of a double.
Great staff, very friendly, very professional. When the parking ticket machine didn't work, the staff let me park for free in their area. Great breakfast, very good AC, great room. Not much parking downtown and the parking ticket machines took my money without giving me a ticket. But when the hotel heard that they let me park for free in their lot.
This is a very smart hotel for the price I paid. The restaurant was lovely but nobody seemed to use it.
Beautiful historic achitecture and restaurants. Yes I find it innappropriate for hotel of this class and its excellent tourist location to have a small army of prostitutes hanging around in the lounge, reception and bar in the evenings. This gives a poor imprerssion to serious business people and tourists.
Good, comfortable large bedrooms Smoking in the lobby and lounge
Right next to the main train station. Great location. Wonderful staff. Hotel showing some age, but it's clean and has all the modern amenities. 2 small beds instead of 1 big one.
Room was too hot, heater could not be switched off, had to change room at 1am in the morning.
Very good value for money
the friendly staff and the nice breakfast to go early the morning we left to catch the train we were totally happy
Hotel Staff provided an excellent service. The room facilities were off exceptional standard.
It was central to the city and opposite the bus station which was very convenient. It was a nice hotel and was very clean. The service was not very good from all of the staff.
It had a central location and we were able to park safely and easily. The room was good and comfortable.
Comfortable room, great location, Nice restaurant. Bar and minibar were expensive, free wi-fi only available in the lobby area, no tea/coffee facilities in the room, no ironing facilities in the room.
Værelset var super lækkert, med masser af plads. Det var legerum i forlængelse af spisesal, som vores søn havde megen glæde af. Personalet var ikke for god til at snakke engelsk, og vi manglede mere service i form af roomservice og alm. service i restauranten.
Rent og i orden. Jeg sendte en forespørgsel om glutenfri brød til morgenmaden, og det havde man sørget for selv om jeg kun var der for en enkelt overnatning. Flot Hotellets restaurant var ikke åbent til aftensmad, da vi kom lidt sent frem efter en lang køredag var det lidt overflødigt at køre tilbage til byen for at finde et spisested
Very good location. Nice and clean. Comfortable beds. Good breakfest. Very unprofessional front desk staff. Maybe someone should tell her that smartass remarks of the personal nature are not such a good idea in the upclass hotel of this nature.
The gym facilities No
My stay at the Hotel was for business. I was able to meet with colleagues for business discussions at the hotel.
The room was perfectly adequate for the rate, liked the large bathroom. It was very clean, comfortable and the location was unbeatable! The other hotel in the immediate vicinity had a much more updated, modern decor (Comsa Hotel) for very little more money (we visited friends who were staying there, so saw for ourselves)
As a business traveler I like when everything goes right when I arrive to the hotel which was the case. I arrive late and the restaurant was still open with a nice carte. Hotel staff was pleasant, polite and smilly.
Location No complaints
The location is really good. Near the old town, across the street from the castle. The food was ok, the rooms pretty nice. Coffee at the bar downstairs is really bad, they serve it in some old communistic cups.
Comunistic stuff without smile, dirthy pool. If the room we have got was Premium, I can´t imagine the size of standard one.
good position in the city and good brakfast very difficult access due to the road construction
Very good standard of room; helpful desk staff. Smoking areas not acceptable.
nice double bed, good quality pillows, nice breakfast buffet, professional receptionists in summer time it is better to book rooms with airconditioning since the rooms face south, bit smaller bathroom then usual
staff was quite rude and didn't speak either English or German which is a shame in an international hotel. The rest was fine. Great breakfast. the reception staff was dreadful and patronizing
buffet and beautiful receptionist!! na
The helpful and friendly staff. I have Parkinson's and the staff were patient when I was slow responding to questions or moving about.
The staff were excellent: helpful, friendly, polite.
staff very rude
The room is very clean, and the bathroom is very good.
Room was good. View from 12th floor was good. There was not even an electric kettle in the room. They charged for a kettle of hot water as room service, I think that was mean.
I did like very much cleanliness, pretty new furniture but I missed air condition in all places - room, lobby bar ect. I have no complaints
The hotel is clean and tidy as expected The bedrooms were too hot and there were two (very obvious) prostitutes working in the bar
Breakfast little bit poor
Price, Staff. Inexpensive cab rides to city sites. Breakfast, no safe in room.
Breakfast, clean rooms Unfortunately beds were noisy and uncomfortable, small pillows ...
location off the traffic Unfriendly receptionist at check in; rather poor choice of breakfast with very bad coffee
Bathroom very very small,2 star hotel at most.
It was very near to the fair.
A good hotel I would use it again - bathroom a little small but not a problem the restaurant meal was excellent.
Almost everything, including the reception staff The restaurant staff was very unprofessional during breakfast.
The pivnice (beercafe), the bar and the parking of the hotel. No fence around the parking, no (general) computer to email for people don't have wifi
Very good hotel nearby the fair trade place BVV Brno
the hotel rooms are beautiful. I've liked the style a lot! there isn't internet signal in the hotel. If you use your own internet devices (air card) for the connection, you wouldn't able to use it.
Central location. Good size room.
Loved medeval ceilings and stain glass. Wonderful breakfast and breakfast spread. Felt pampered. Wish the restaurant was open for lunch or dinner. Such a beautiful dinning area.
The decor. Very helpful staff. Noisy air conditioning/ noisy location above cafe/bar
location poor to be for stars standard
Near shopping streets The room and batfroom was too small.The bed not good . We did not get a room in mainbuildig although we booked it Bedlinen was not changed each day,and same price for hotel room each day.No possibility for looking out the window ( window was coloured ).
gorgeous decoration in the bedrooms, lovely breakfast, ideal location and excellent service
great location, authentic Czech experience. tv options poor, no tea in room only expensive coffee
Character of hotel No restaurant open
They upgraded us to a suite of rooms--totally gorgeous with wonderful paintings and furniture. Breakfast was very, very good. Only the failure to signpost where the arriving client is supposed to go--a sign out at the start of the pedestrian zone would certainly be an improvement.
Hotel was closed due to water damage, but they booked an excellent room (same price) at another 4 star hotel - well done
Personalet var fantastisk venlige. Vi kørte tidligt om morgenen og tjekkede ud aftenen inden. Personalet lavede madpakker til os vi kunne ta med på turen. Værelserne var rigtig flotte og meget rene. Umiddelbart ser kvarteret ikke ud som et sted man vil parkere sin bil. Vi oplevede dog intet af negativ karakter.
It was my second stay there. Nice place for normal price in the center of the old town Sometimes the noise from the street is higher
central location, comfortable room poor breakfast
Location to shopping ,public transport. Just a little dull on walking in but after that fine
The location was great and the staff very friendly Parking was not "available" and we had to pay for it.
a bit old-fashioned, but nice atmosphere upper levels too hot in summer, lower levels - too close to noisy street
It is in the center vof the old town and all historical places are very close. In addition, there are many shops around Sometimes noise from street is higher
Locaton is excellent. Although retro stlye is trendy these days, the furnishing, design, service level seems belonging to somewhere between 70's and 80's. Only pricing level is uptodate or even higher than usual.
We arrived late in the evening and were friendly welcomed at the reception and processed quickly.
Was very central Needed some air conditioning
Very friendly helpful staff. Nice place.
Good location very close to the center Hotel needs updating.
nice location the breakfast was bad.
Food @ the Restaurant was really good. Free parking space. Free wifi. Really small rooms. We had a double room but hat difficulties where to put our luggage. The breakfast choice isn't very good. a lady works there and looks after the buffet but if there are for example no fruits left she doesn't get new ones. Bad coffee.
Waiter at dinner was professional, suprised himself that hotel do not offers local drinks. location out of town, near con struction site - you can hear works since early morning, mix of hotel rooms with bussines officies, very loudy in the morning, lack of any information at breakfast - once you finish your choice of buffet you cmay learn that hotel offers also breakfest 'a'la cart".
The hotel and the restaurant is perfect!
Very nice and helpful receptionist as well as other members of staff. Hotel restaurant offers great gourmet experience high above the Czech standard. All for very reasonable prices. Nothing, everything was just perfect!
The staff were very friendly and helpfull. Food was good. Hotel was very clean
Service was excellent and the rooms were perfect and comfortable Check in and check out hours they should re-adjust this...
Flexibility of personal and friendly accomodation. Breakfast is quite good and restaurant extraordinary good.
Staff were helpful. Restaurant was good. Courtyard restaurant was very pleasant. Room was small. Public areas were not air conditioned - vey hot. Some distance from centre.
location - rounded by highways from 2 sides and a car repair shop from 3rd and a shopping mall from the 4th
It's a design hotel with a lot of attentions for guests Difficulty to find it