Breakfast assortment was good. Internet connection great throughout hotel even restaurant. Balcony. Nice kitchen, Big bathroom. Easy to find. Small things, heat hard to control, TV only had Chechen language; at least a English News channel would be valuable to guests who don't speak Chechen. Location while easy walking distance of center and public transport is sort of rundown area
We get room just under the roof with windows to the sky, this was really nice. We are using this hotel always when we are in Brno Maybe check-in can be little bit more faster :)
Wonderful new design hotel in historic building. Everything perfect. Restaurant wonderful, staff attentive and friendly. This is how a hotel should be! Sadly Spa area was not open. Otherwise all was wonderful.
The hotel is simply stunning both inside and out and finished to an extremely high standard. The decor is beautiful and compliments the historical building. The staff could not be more helpful making all the necessary arrangements for us to enjoy our holiday. Our room was extremely spacious and comfortable, fitted with a high quality bathroom, creating a picture of modern elegance. Our stay at the hotel was truly luxurious and there is no doubt we will be returning.
Really nice hotel. Room was amazing. Just in the downtown, with very good location. Breakfast was also really good. I can only reccomend!
Twin beds instead of a double.
It's a fabulous hotel. Ultra-hip contemporary design with generously sized, quiet and restful rooms with all the comforts you could want; very welcoming and helpful staff for whom nothing was too much trouble - the service was exceptional. The building is beautiful and very well located - a restored palace right in the centre of town near all the major sights and shopping/restaurants. Gym and spa not yet open. When they are it will be our perfect city hotel.
The staff were very friendly and helpful. The overall hotel was fantastic. Very stylish mixing contemporary and traditional styles perfectly.
Fantastic design in an old listed building.Excellent service
very friendly and always accessible to staff. Orderly and elegant hotel you have a little choice for breakfast
Room was too hot, heater could not be switched off, had to change room at 1am in the morning.
This is a very smart hotel for the price I paid. The restaurant was lovely but nobody seemed to use it.
It had a central location and we were able to park safely and easily. The room was good and comfortable.
It was central to the city and opposite the bus station which was very convenient. It was a nice hotel and was very clean. The service was not very good from all of the staff.
Comfortable room, great location, Nice restaurant. Bar and minibar were expensive, free wi-fi only available in the lobby area, no tea/coffee facilities in the room, no ironing facilities in the room.
Good, comfortable large bedrooms Smoking in the lobby and lounge
Very good value for money
Right next to the main train station. Great location. Wonderful staff. Hotel showing some age, but it's clean and has all the modern amenities. 2 small beds instead of 1 big one.
the friendly staff and the nice breakfast to go early the morning we left to catch the train we were totally happy
Great staff, very friendly, very professional. When the parking ticket machine didn't work, the staff let me park for free in their area. Great breakfast, very good AC, great room. Not much parking downtown and the parking ticket machines took my money without giving me a ticket. But when the hotel heard that they let me park for free in their lot.
Beautiful historic achitecture and restaurants. Yes I find it innappropriate for hotel of this class and its excellent tourist location to have a small army of prostitutes hanging around in the lounge, reception and bar in the evenings. This gives a poor imprerssion to serious business people and tourists.
Hotel Staff provided an excellent service. The room facilities were off exceptional standard.
Værelset var super lækkert, med masser af plads. Det var legerum i forlængelse af spisesal, som vores søn havde megen glæde af. Personalet var ikke for god til at snakke engelsk, og vi manglede mere service i form af roomservice og alm. service i restauranten.
Rent og i orden. Jeg sendte en forespørgsel om glutenfri brød til morgenmaden, og det havde man sørget for selv om jeg kun var der for en enkelt overnatning. Flot Hotellets restaurant var ikke åbent til aftensmad, da vi kom lidt sent frem efter en lang køredag var det lidt overflødigt at køre tilbage til byen for at finde et spisested
Location No complaints
Very good standard of room; helpful desk staff. Smoking areas not acceptable.
As a business traveler I like when everything goes right when I arrive to the hotel which was the case. I arrive late and the restaurant was still open with a nice carte. Hotel staff was pleasant, polite and smilly.
good position in the city and good brakfast very difficult access due to the road construction
My stay at the Hotel was for business. I was able to meet with colleagues for business discussions at the hotel.
Very good location. Nice and clean. Comfortable beds. Good breakfest. Very unprofessional front desk staff. Maybe someone should tell her that smartass remarks of the personal nature are not such a good idea in the upclass hotel of this nature.
The room was perfectly adequate for the rate, liked the large bathroom. It was very clean, comfortable and the location was unbeatable! The other hotel in the immediate vicinity had a much more updated, modern decor (Comsa Hotel) for very little more money (we visited friends who were staying there, so saw for ourselves)
The gym facilities No
Comunistic stuff without smile, dirthy pool. If the room we have got was Premium, I can´t imagine the size of standard one.
The location is really good. Near the old town, across the street from the castle. The food was ok, the rooms pretty nice. Coffee at the bar downstairs is really bad, they serve it in some old communistic cups.
The staff were excellent: helpful, friendly, polite.
The helpful and friendly staff. I have Parkinson's and the staff were patient when I was slow responding to questions or moving about.
The room is very clean, and the bathroom is very good.
staff very rude
Room was good. View from 12th floor was good. There was not even an electric kettle in the room. They charged for a kettle of hot water as room service, I think that was mean.
nice double bed, good quality pillows, nice breakfast buffet, professional receptionists in summer time it is better to book rooms with airconditioning since the rooms face south, bit smaller bathroom then usual
staff was quite rude and didn't speak either English or German which is a shame in an international hotel. The rest was fine. Great breakfast. the reception staff was dreadful and patronizing
I did like very much cleanliness, pretty new furniture but I missed air condition in all places - room, lobby bar ect. I have no complaints
buffet and beautiful receptionist!! na
They upgraded us to a suite of rooms--totally gorgeous with wonderful paintings and furniture. Breakfast was very, very good. Only the failure to signpost where the arriving client is supposed to go--a sign out at the start of the pedestrian zone would certainly be an improvement.
Character of hotel No restaurant open
location poor to be for stars standard
The decor. Very helpful staff. Noisy air conditioning/ noisy location above cafe/bar
gorgeous decoration in the bedrooms, lovely breakfast, ideal location and excellent service
the hotel rooms are beautiful. I've liked the style a lot! there isn't internet signal in the hotel. If you use your own internet devices (air card) for the connection, you wouldn't able to use it.
Near shopping streets The room and batfroom was too small.The bed not good . We did not get a room in mainbuildig although we booked it Bedlinen was not changed each day,and same price for hotel room each day.No possibility for looking out the window ( window was coloured ).
Loved medeval ceilings and stain glass. Wonderful breakfast and breakfast spread. Felt pampered. Wish the restaurant was open for lunch or dinner. Such a beautiful dinning area.
Central location. Good size room.
great location, authentic Czech experience. tv options poor, no tea in room only expensive coffee
Hotel was closed due to water damage, but they booked an excellent room (same price) at another 4 star hotel - well done
Personalet var fantastisk venlige. Vi kørte tidligt om morgenen og tjekkede ud aftenen inden. Personalet lavede madpakker til os vi kunne ta med på turen. Værelserne var rigtig flotte og meget rene. Umiddelbart ser kvarteret ikke ud som et sted man vil parkere sin bil. Vi oplevede dog intet af negativ karakter.
nice location the breakfast was bad.
It is in the center vof the old town and all historical places are very close. In addition, there are many shops around Sometimes noise from street is higher
Good location very close to the center Hotel needs updating.
Location to shopping ,public transport. Just a little dull on walking in but after that fine
Very friendly helpful staff. Nice place.
We arrived late in the evening and were friendly welcomed at the reception and processed quickly.
central location, comfortable room poor breakfast
The location was great and the staff very friendly Parking was not "available" and we had to pay for it.
It was my second stay there. Nice place for normal price in the center of the old town Sometimes the noise from the street is higher
Locaton is excellent. Although retro stlye is trendy these days, the furnishing, design, service level seems belonging to somewhere between 70's and 80's. Only pricing level is uptodate or even higher than usual.
Was very central Needed some air conditioning
a bit old-fashioned, but nice atmosphere upper levels too hot in summer, lower levels - too close to noisy street
It's a design hotel with a lot of attentions for guests Difficulty to find it
The hotel and the restaurant is perfect!
location - rounded by highways from 2 sides and a car repair shop from 3rd and a shopping mall from the 4th
Service was excellent and the rooms were perfect and comfortable Check in and check out hours they should re-adjust this...
The staff were very friendly and helpfull. Food was good. Hotel was very clean
Flexibility of personal and friendly accomodation. Breakfast is quite good and restaurant extraordinary good.
Staff were helpful. Restaurant was good. Courtyard restaurant was very pleasant. Room was small. Public areas were not air conditioned - vey hot. Some distance from centre.
Very nice and helpful receptionist as well as other members of staff. Hotel restaurant offers great gourmet experience high above the Czech standard. All for very reasonable prices. Nothing, everything was just perfect!
Waiter at dinner was professional, suprised himself that hotel do not offers local drinks. location out of town, near con struction site - you can hear works since early morning, mix of hotel rooms with bussines officies, very loudy in the morning, lack of any information at breakfast - once you finish your choice of buffet you cmay learn that hotel offers also breakfest 'a'la cart".
Food @ the Restaurant was really good. Free parking space. Free wifi. Really small rooms. We had a double room but hat difficulties where to put our luggage. The breakfast choice isn't very good. a lady works there and looks after the buffet but if there are for example no fruits left she doesn't get new ones. Bad coffee.
kitchennette and 2 seater settee too close to tram line and room shook when one passed. very noisy. unpleasant area to walk through in to centre of town.
The staff and the Hotel Manager are very kind and nice. Thank you for all
It was a comfortable place with good parking in individual garages for the car. Our appt was a studio in the old part of the building, NO A/C, which is a must in the heat/humidity of Brno! Too noisy outside to open windows. Asked to be moved to a different appartment in the back of the building. This was a new appartment, NO A/C but quieter location and could sleep with windows open. Teething problems with the appartment, TV was not tuned (unusable all stay), shower hose broken (repaired), kitchen applicances not connected (fixed the 2nd day), no curtain in hall where one goes to bathroom/toilet (large window, plain view to outside), no telephone to call reception. The reception staff friendly, needs to improve English, hard to make ourselves understood. Fix teething probs, install A/C and would recommend.
Very spacious and clean, nice helpul staff, will definitely stay there again during my next trip to brno