Twin beds instead of a double.
It's a fabulous hotel. Ultra-hip contemporary design with generously sized, quiet and restful rooms with all the comforts you could want; very welcoming and helpful staff for whom nothing was too much trouble - the service was exceptional. The building is beautiful and very well located - a restored palace right in the centre of town near all the major sights and shopping/restaurants. Gym and spa not yet open. When they are it will be our perfect city hotel.
The staff were very friendly and helpful. The overall hotel was fantastic. Very stylish mixing contemporary and traditional styles perfectly.
Fantastic design in an old listed building.Excellent service
Wonderful new design hotel in historic building. Everything perfect. Restaurant wonderful, staff attentive and friendly. This is how a hotel should be! Sadly Spa area was not open. Otherwise all was wonderful.
very friendly and always accessible to staff. Orderly and elegant hotel you have a little choice for breakfast
The hotel is simply stunning both inside and out and finished to an extremely high standard. The decor is beautiful and compliments the historical building. The staff could not be more helpful making all the necessary arrangements for us to enjoy our holiday. Our room was extremely spacious and comfortable, fitted with a high quality bathroom, creating a picture of modern elegance. Our stay at the hotel was truly luxurious and there is no doubt we will be returning.
Really nice hotel. Room was amazing. Just in the downtown, with very good location. Breakfast was also really good. I can only reccomend!
We get room just under the roof with windows to the sky, this was really nice. We are using this hotel always when we are in Brno Maybe check-in can be little bit more faster :)
The staff was very nice, the brekfast was very good, the place was quite. The room was not clean when we arrived. In 6 days nobody take the garbage, no clening of the room, no change towels, no check for any needs in the room.
The staff were amazing as I stayed on my own they were more than happy to look after me. Arranging taxi's or anything. They completely went out there way for me. Very uncomplicated stay like larger hotel's. The small essence and personnel touch made it for me. Nothing at all would stay there again tomorrow.
Very helpful staff, trying to do the best at all times despite the language barrier (the speak German, though). A family feel - they treat you rather like a guest, not a client. Quite big breakfast but always the same - buns, cheese, ham, jam. The pencion is quite next to the immigrant ghetto and the tram goes through it, so the sights on the way aren't always pleasant. But usually there's no problem crime-wise.
Friendly staff - lovely ladies in their 40-ies, decent breakfast, though nothing hot served Rooms are rather cold even in early September, doors open directly outside. You'd better have your slippers if you want to use the bathroom - tile floor, very cold.
The breakfast was fresh. The doors and windows of the room were secure. The staff insisted on cash payment and seemed confused over our reservation. The room was not made up for guests.There was no division between the bathroom and the sleeping area. There was no possibility of privacy - including the toilet - and no instructions for the complicated shower and bath.There was no plug in the sink, light over the sink, bedside light, or mirror in near a power socket. The shower flooded the room (and our cases). The sheets were brushed nylon. The taxi driver said the area was unsafe and advised against walking around.
very nice hotel, very helpful staff, good breakfast
I think there are a very high price for three stars hotel and for location.
The staff were excellent, friendly, accommodating and helpful. not the easiest place to find and they guided us to the hotel in perfect English, ensured that our car was put in secure garage overnight and even gave us chocolate bar to welcome us to the hotel!
Very well equipped clean big rooms! (safe, refrigerator, ability to prepare coffee and tee, even paper towels). Fast and reliable internet connection by cable. 1. The check-in starts at 14:00! We had some problems getting the rooms when we arrived earlier. 2. At the reception you don't feel at a hotel - it's a hostel at most. Attitude of the receptionist was unacceptable - very unprofessional and unfriendly.
They gave me an apartment, which was available, despite the fact that I booked only a single room. This was really exceptional, normally hotels will not offer you better rooms even if they are available. The bathroom wasn't that fantastic.
Good transportation links to both the city centre and the main railway station, making it very easy to find and get to when arriving by train ect. The hotel was very reasonably priced and I was very impressed by the quailty of the hotel for it's price. I would certainly consider staying here again in the future. Very impressed overall. Nothing of particular note.
The hotel is located in a quiet quarter. There is a garage included in the price of the room.
clean and relatively quiet being in an outer quarter the environs were sordid
I liked this hotel. I value cleanliness and when I book online expect to see exactly what I was told I am paying for. Thats what I got, what the product said on the tin! Value-wise although I stayed on two other hotels in praque, there is no comparison. Location isnt great, but not too bad.
Free Parking garage, availability of internet, proximity to downtown Room AC system did not work in two different rooms. Could be AC units were not turned back on after winter period. It was hot day and these are individual room units. It should have been turned ON by hotel management by 15-5
Comfortable room, great location, Nice restaurant. Bar and minibar were expensive, free wi-fi only available in the lobby area, no tea/coffee facilities in the room, no ironing facilities in the room.
Beautiful historic achitecture and restaurants. Yes I find it innappropriate for hotel of this class and its excellent tourist location to have a small army of prostitutes hanging around in the lounge, reception and bar in the evenings. This gives a poor imprerssion to serious business people and tourists.
Room was too hot, heater could not be switched off, had to change room at 1am in the morning.
Very good value for money
Right next to the main train station. Great location. Wonderful staff. Hotel showing some age, but it's clean and has all the modern amenities. 2 small beds instead of 1 big one.
the friendly staff and the nice breakfast to go early the morning we left to catch the train we were totally happy
Hotel Staff provided an excellent service. The room facilities were off exceptional standard.
Good, comfortable large bedrooms Smoking in the lobby and lounge
Great staff, very friendly, very professional. When the parking ticket machine didn't work, the staff let me park for free in their area. Great breakfast, very good AC, great room. Not much parking downtown and the parking ticket machines took my money without giving me a ticket. But when the hotel heard that they let me park for free in their lot.
This is a very smart hotel for the price I paid. The restaurant was lovely but nobody seemed to use it.
It had a central location and we were able to park safely and easily. The room was good and comfortable.
It was central to the city and opposite the bus station which was very convenient. It was a nice hotel and was very clean. The service was not very good from all of the staff.
Price, Staff. Inexpensive cab rides to city sites. Breakfast, no safe in room.
A good hotel I would use it again - bathroom a little small but not a problem the restaurant meal was excellent.
The pivnice (beercafe), the bar and the parking of the hotel. No fence around the parking, no (general) computer to email for people don't have wifi
The hotel is clean and tidy as expected The bedrooms were too hot and there were two (very obvious) prostitutes working in the bar
Very good hotel nearby the fair trade place BVV Brno
location off the traffic Unfriendly receptionist at check in; rather poor choice of breakfast with very bad coffee
Breakfast little bit poor
Bathroom very very small,2 star hotel at most.
It was very near to the fair.
Almost everything, including the reception staff The restaurant staff was very unprofessional during breakfast.
Breakfast, clean rooms Unfortunately beds were noisy and uncomfortable, small pillows ...
Comfortable bed, good location for my business
The rooms where supprisingly ok and clean. The breakfast is discusting. The mosquitoes are in large numbers on every item. The "individual" packagings of butter, jam, cream are unther a protective cooled bulb, but the ham and cheese are just on a plate with mosquitoes. I tried to explain the staff they had at least to inverse this but they totally didn't care. When throwing bad tasting water in a "stone fountain" 4 cockroaches came crowling out...
I liked the access to the wireless internet and that everything was in hand I didn't like the fact that they gave me a one kind size bed room when I asked for twin beds.(I came with a male friend)
nice rooms, good breakfast. easy parking. if you are with car i recommend
very good restaurant, huge beds location - its far away from centre; no view from our room; it was hard to find this hotel
We were visiting friends nearby in Brno so location was a priority with all the roadworks in the city.Very good breakfast & attentive staff None
location, value for money
Ideal for visiting races at Autodrome circuit, clean rooms with very good shower, good breakfast, free internet.
The hotel is stinky, people are smoking everywhere and the room which supposed to be for nonsmokers was stinky...
Convenient location near to tram line with plenty of parking Exterior of the hotel did not match the high standard of the interior
Waiter at dinner was professional, suprised himself that hotel do not offers local drinks. location out of town, near con struction site - you can hear works since early morning, mix of hotel rooms with bussines officies, very loudy in the morning, lack of any information at breakfast - once you finish your choice of buffet you cmay learn that hotel offers also breakfest 'a'la cart".
Food @ the Restaurant was really good. Free parking space. Free wifi. Really small rooms. We had a double room but hat difficulties where to put our luggage. The breakfast choice isn't very good. a lady works there and looks after the buffet but if there are for example no fruits left she doesn't get new ones. Bad coffee.
The staff were very friendly and helpfull. Food was good. Hotel was very clean
The hotel and the restaurant is perfect!
Flexibility of personal and friendly accomodation. Breakfast is quite good and restaurant extraordinary good.
Very nice and helpful receptionist as well as other members of staff. Hotel restaurant offers great gourmet experience high above the Czech standard. All for very reasonable prices. Nothing, everything was just perfect!
Staff were helpful. Restaurant was good. Courtyard restaurant was very pleasant. Room was small. Public areas were not air conditioned - vey hot. Some distance from centre.
Service was excellent and the rooms were perfect and comfortable Check in and check out hours they should re-adjust this...
It's a design hotel with a lot of attentions for guests Difficulty to find it
location - rounded by highways from 2 sides and a car repair shop from 3rd and a shopping mall from the 4th
My stay at the Hotel was for business. I was able to meet with colleagues for business discussions at the hotel.
Very good standard of room; helpful desk staff. Smoking areas not acceptable.
The gym facilities No
The location is really good. Near the old town, across the street from the castle. The food was ok, the rooms pretty nice. Coffee at the bar downstairs is really bad, they serve it in some old communistic cups.
Location No complaints
As a business traveler I like when everything goes right when I arrive to the hotel which was the case. I arrive late and the restaurant was still open with a nice carte. Hotel staff was pleasant, polite and smilly.
Very good location. Nice and clean. Comfortable beds. Good breakfest. Very unprofessional front desk staff. Maybe someone should tell her that smartass remarks of the personal nature are not such a good idea in the upclass hotel of this nature.
The room was perfectly adequate for the rate, liked the large bathroom. It was very clean, comfortable and the location was unbeatable! The other hotel in the immediate vicinity had a much more updated, modern decor (Comsa Hotel) for very little more money (we visited friends who were staying there, so saw for ourselves)
good position in the city and good brakfast very difficult access due to the road construction
Comunistic stuff without smile, dirthy pool. If the room we have got was Premium, I can´t imagine the size of standard one.
Placeringen i forhold til vor vi skulle starte vore vandringer, samt de mange spisesteder omkring hotellet Personalet var uprofessionelt, især ved udcheck, der tog næsten 1 time, så vi var ved at miste vort fly i Wien. Samtidig prøvede de at tage ca. 32 EUR mere for værelset end bookingen sagde.
Det var et skønt og fantastisk beliggende hotel. Dejligt med mulighederne for massage og swimmingpool ved hotellet. Meget dårligt hjælpende personale ved receptionen. Enten kunne de ikke snakke engelsk eller også ønskede de det ikke.
close to the exhibition centre. the food in the bar area was not of a good standard.
Nice comfortable rooms and friendly staff. They all speak many languages in reception so no problems there. Bit of a walking distance from the town centre but good for building up an appetite...There is a tram (no1) which you can catch into town 10mins walk away. Our bed linen was not changed at anytime during our stay. You get tea and coffee sachets the first day in the room but it was never refilled thereafter. The room was not vacuumed very well either bits everywhere.
At the reception they spoke Italian
Nice and tidy hotel. Good restaurant. Parking gate not working properly, always some problem. Internet in room not working. 5-star? maybe not.
The Sauna, The complimentary chocolats, the efficiency of the staff.
Very Little Classified as 5 star with 3 star amenities and service
The staff are very helpful and friendly
All the personals knows english and Always Smiles
Hotel quality, it's the only in Brno to have a decent dervice, and smiling personnel at all time. Regularity is the key word Small Fitness and sauna facility
Computer access The Air Conditioning did not working, The Room refrigerator did not working, Some times the parking card did not work.
Very friendly helpful staff. Nice place.
a bit old-fashioned, but nice atmosphere upper levels too hot in summer, lower levels - too close to noisy street
nice location the breakfast was bad.
Good location very close to the center Hotel needs updating.
It was my second stay there. Nice place for normal price in the center of the old town Sometimes the noise from the street is higher
The location was great and the staff very friendly Parking was not "available" and we had to pay for it.
Was very central Needed some air conditioning
Location to shopping ,public transport. Just a little dull on walking in but after that fine
Locaton is excellent. Although retro stlye is trendy these days, the furnishing, design, service level seems belonging to somewhere between 70's and 80's. Only pricing level is uptodate or even higher than usual.
It is in the center vof the old town and all historical places are very close. In addition, there are many shops around Sometimes noise from street is higher
We arrived late in the evening and were friendly welcomed at the reception and processed quickly.
central location, comfortable room poor breakfast
The room was a little bit small, but comfort.
Location Staff, no hot water, bar closed early. No change of towels.
Friendly staff, good location near city centre
Low comfort, Unplesant smells in the corridors. Located on very noisy street - noise woke us up at 6 in the morning
A small comfortable hotel with big rooms that is not far from the center of Brno.
Location was good
very good stay. Hotel is good and rooms very big
Convenient 10 min walk to city and tram and bus stops outside, bar next door No one at desk when I arrived, waited 15 mins. Room only serviced once in 3 days, no change of towels. Waiter at restaurant very surley and unfriendly. Breakfast very poor and ran out of ham every day.
clean rooms, tv, breakfast was nice. Staff was friendly and helped if i had any complainnts or opinions. Id definetly visit this hotel again if price was oki. noisy street right next to hotel, and also noisy in the hallway